Mark helped my daughter who was just passing through town on her way back to college on 8/27/21. Not only did he diagnose what was going wrong, but he actually replaced the parts. Mark your a Amazing person Thank you so much from helpless parents hours away. She made it safely to Colorado. Thank you!!
Most convenient auto store in grand island
Veggies were really fresh burger was good
Great guys, cant thank them enough! We are currently driving overnight to Illinois coming from Utah and our check engine light came on while driving on the interstate. We called the store about 30 minutes before close and asked them to wait for us. The Manager and an employee waited for us and helped diagnose the car issue and give us advice to make it to Illinois safely. Thank you so much for your help!
Spectacular customer service that got me back on the road in 30 minutes.
Great auto parts store. They back their warranties with no hassle. Really appreciated that.
Excelent service!
Theyre open on Sunday, first of all! They had the emergency part we needed to repair the minivan and they let us do the repairs in the parking lot! The lady there also let us get water from the shop and wash up. They really helped us out in an emergency!
The staff was so helpful! we were helped right away, and they helped us find the proper product according to our driving habits! over all everything was great
Goid customer service and warranty
I trust Autozone with my auto part and car care needs. I appreciate the free diagnostic help when needed and the ability to obtain loaner tools if required. The staff has been nothing but helpful! Great job!
Every time I go my car wants something
Great staff and prices I hope everyone goes there
Found all parts i needed
GOOD customer service, usually dont have to wait in line depending on time of day, always been able to get the right parts or guidance.
They always treat me like family very curious. They also have veteran discount, hard too find in Nebraska and a lot of states. Would think that would be seen in a lot more business, thanks for asking. Just an old vet.
Very helpful staff, fair prices, free diagnostics and loaner tools. Good stuff all around.
Theyre very honest told me what they knew and what they didnt know. Their honesty was much appreciated.
Pro: Great place to pickup auto parts. Staff is friendly and helpful. Con: I am always seeing new faces behind the counter. That tends to lead to a lack of knowledgable employees at times. Rated higher because they are always open when I need a last minute part.
They have amazing customer service and this shop always has parts in stock for my Mazda rx8 I highly recommend this place!
Very helpful. They fixed my hood at no cost! Thanks so much
We had an absolutely amazing experience with this Autozone. The staff went above and beyond to help us when we were stuck broken down on a roadtrip. We were out of state, didnt know anyone, and these folks treated us with such kindness and understanding. They helped us change out the battery, and when it turned out the alternator was the problem, the manager installed it for us himself. I dont know if theres an award AutoZone gives out for exemplary employees, but these folks deserve one.
Always have my parts
My go to parts store here in town for years. Very prompt and friendly staff. They will help you figure out what you need even if you accidentally get the wrong part.
Found exactly what I needed with the help of the staff! Really like this store
Best customer service in any category in Grand Island. Im not a personal friend of the owner or management -- they are simply and truly the best service of any kind in GI.
Close to home and had my wiper blades I stock and installed them for me. Happy happy happy!!!
Very good
Good, nice people. Can help with any questions or direct you to a shop!
They try to make the customer satisfied and will exchange or refund parts if not right.
Great selection of parts
Great location and friendly service. Knowledgeable staff and bilingual as well.
Had a long night fighting a brake issue on i80.. Got off and went to this store .. The manager was so friendly and help full they for sure made a rough situation better
Good parts store with great price
Very helpful and friendly the service here is top notch
Teach your employees what a lock and key cylinder is.
Friendly but very unknowable staff. We asked about an air filter that was on the shelf both employees informed us they do not carry that brand. When my husband pointed out where they were located they both looked suprised. How do you work at the parts counter of a auto parts store and not know your inventory?
They had the parts I needed and were helpful.
The service here is excellent,I will drive the extra two miles just for that... .👌👍🙂
Great service good prices never have any issues here
I am now banned from Autozone, because I told the store manager, Rob Paup, to f*** off for yelling at me for bringing my roommate his wallet at work.Rob started yelling at me for distracting his staff.And I told him, All I did was bring Brad his wallet so if youre gonna yell at me again like you did yesterday for bringing them lunch, because you dont give them a lunch break anymore, then you can f*** right off.To which he replied, Thats it youre banned from my store. How dare you speak to the store manager like that?And I said, Well, thats just fine because BRAD has been running the store better than you ever have. Rob hasnt done one thing his job requires of him.And Ill be sure to mention that the great store manager has yelled at me to the point of tears and purposely humilated me in front of his customers a total of 3 times now in within a week.Even if I hadnt been banned after that experience I am likely never shopping at another AutoZone again.Not if people like thats the kind of people they have running their stores.~Zero stars~
Changed wiper blades on my moms car in really cold weather
Good place to get cheap parts!
Pretty good auto store.
They have motor oilx
Great staff, always helpful. Gteat prices.
Friendly staff but they didnt have the parts i need
They got me what I needed and helped me carry it to my car 😊
Friendly and helpful staff
Friendly service busy place
Never used them here but in give there there
A quick parts place
Very good customer service
Had to replace alternator I just bought 3 weeks ago
Always helping me
Right parts at the right prices. If they dont have it theyll try to point you in the direction of who might.
Sometimes hard to find the part you are looking for in the store and online.
Had to replace my alternator in the parking lot on a Sunday. The employees helped however they could.
Sucks too me 1 hr to get 2 ball joints
Staff is friendly. But new.
They need more people to work there because theres always big lines and they never have time to take care of all the customers I walked out one because it was so packed in there
Very helpful employees
We broke down yesterday on the way back to Colorado because of a recently replaced AutoZone alternator. Eric and his entire staff went far above and beyond get the car running and back on the road. Thank you.
Great friendly staff
I hate going to these places not everyone knows what they are taking about
They are friendly and fast
Good service
They had the parts we needed but the whole place was unorganized and the staff had no clue what they were doing.
Good customer service
Very helpful and friendly
Had parts l needed
Get all of my parts there
Found what I needed.
Knowledgeable staff
AutoZone is place where people fixing car
Its a parts store.
Good
Very good service
Good attention
Very professional immediate attention free test detection of problems not visible and others
Very good service and kindness of the employees help you with pleasure
They serve you very fast
For the very kind services
Excellent service
Honesty and speed
Service in Spanish