Pat and his crew were able to work me in between appointments when I as a rideshare driver got a bolt in my tire. They repaired my tire and had me back on the road and back to work quickly. Hats off to Pat and his crew, their manager should be proud of them.

Nice people face-to-face, but they never answer phones.

Chase mcquistion was awesome. Great customer service

35th ave is amazing, best tire center in the valley. Chris is a great manager and went above and beyond to help me.

Made excuses instead of standing 10 toes down, starting from the first sentance. Dont let the beard fool you.

Answered phone put me on he never came back.

Put the wrong oil in my car and didnt reset the tire censors after rotation. Called the manager several times but he was always busy. Finally went in person and he said it was my fault that I signed the paperwork. I verified with Chevy dealership that it was the wrong oil and still he failed to make it right. Poor customer servixe!!!

Waited in line for 45 minutes with four people in front of me while the department manager operated the cash register. Once I got to the front of the line he told me they could not help me even though three tire bays were completely open entire hour I was there. Awful customer service and nobody seemed like they wanted to be there or be helpful.

This place proved to be the most economic in the area to buy a new set of Goodyear Assurance tires for my SUV.

Show up to use the road hazard warranty I paid extra for, only to be told that they are appointment only and they can fit me in on Sunday, two days away. I bought the tires from Walmart and the warranty because they have locations all over along highways. Apparently I wasted my money. Dont waste yours.Mentioned to them that their website said they were open and no mention of appointments. Lady replied thats their website, it has nothing to do with us. Really? It says walmart over the door, and on your badge, pretty sure this is walmart and they own this place.Whatever, Ill go to discount.

Went to get tires balanced and rotated. Forty bucks, last the life of the tires, good deal. Took about an hour. But, a few days later, I went to wash my truck, and noticed they crudely butchered the rims taking the old weights off. Unprofessional. Gonna go back and see how Ill be compensated, yeah right.

This place is slow. Make sure you give plenty of time to get your service done. They average about 50min to an hour per car. On the bright side its the best value in town. So as long as your time isnt valuable, take it here. The price brings you back.

Not a great experience, however I must admit I left prior to having any services performed. I was greeted 10 minutes after my arrival, was told I would be helped momentarily.....waited another 5 minutes or so and asked again if I could drop my keys off, was told they are too busy and that I needed to wait. I was standing right there, I saw what customers they currently had, no reason I should have to wait so long to check in for a simple oil change. They arent rebuilding hot rods...

Great customer service! Very personable got my car back and they vacuumed it out I was pleasantly shocked. I will definitely be recommending this location and be a return customer!

Horrible. I was 2nd car to arrive at 630am. At least 10 other cars arrived after me. At 705am some of the services guys asked me as I was sitting in my car are you here for an oil change, ahhhhhh yeah, I am the first one parked in front of the door that says oil lube.... they then say go inside to check in. I go in and there at least 13 people in line who all arrived after me. Guess what?! There cars got serviced first... how is that right. I spoke to the department manager, his name.slips my mind already. Voiced my displeasure and left. I wont be back.

BEWARE OF THIS PLACE!!!I am not one to write bad reviews but one thing is customer service as I understand is pretty subjective but when they try to damage your vehicle, thats a whole different story.Before we headed toward this walmart for Just a simple oil change, my husband called and asked if they would be able to attend us (we both get outta work at 5:30pm) they said that if we get there before 7:00pm they will still be able to do it. we got there at 6:50 and one of the attendants murmured under his breath got here right when we are gonna close. I thought that was a bad start already but they took our car anyway and closed the door of the garage and left is out there. 5 min. Later the man comes out and says that someone put 2.5 Quartz of extra oil on my car and therefore they were not going to take the responsibility of draining it and damaging the car. That did not make sense we had taken our car to another Walmart location and always check our car. It was odd that it went from having 4 Quartz to 6.5! And when he went ahead to show us. The oil looked clean! Last time I had checked it looked black! I will go ahead and contact someone higher because this is unacceptable and hope it doesnt happen to other people.

Took Almost 3 hours (had appointment) to patch a tire from a nail.

The man at the front counter turned to me and said, Yes! Like I was such a bother to help. I didnt even say a word, I was standing there waiting to be helped. Then my car was done at 6:08, they never called me. I had to go to the front desk at 6:50 to see if they were done, and the woman at the front desk said she had just received the paperwork. I was late picking up my kids from their karate class because of this place! Of course, even though I put my review here, nothing will be done.

Longest waits times just for a light bulb replacement! Run from this place!It started with the guy up front looking and acting like he was 1 minute away from retiring or dying. I asked to get my light build changed out and he takes my info on the vehicle, etc. hands me my ticket and doesn’t tell me a total to expect to pay or how long it will take. I then go shopping In Walmart and come back in 2 hours later thinking my vehicle is going to be done by now and he said they are still working on it. I came in at 830am thinking that would help but still waiting 2.5 hours later. I could have arranged the car to be dropped off if I knew I would be waiting this long.

Very sweet man working the counter. Sadly, they are understaffed, and I didnt have time to wait. I was, however, able to pick up my site to store tire purchase with ease. They were called to the back, and another employee even helped load them into my vehicle. Thanks, guys!

Worst place ever. Waited over 6 hours to get 4 tires on. They said it would only take 2-3. They also sold the wrong size of tires so my vehicle didnt have any turn radius. Then they had to put the correct size on

We came in to replace passenger side tires I knew the size and type of tire that we wanted. I told the guy at the counter and he looked right at my husband and asked him. I told him I knew what I was talking about. I told him that we also needed an oil change and again he looked not at me and asked. We are still here after 3 hours and 45 min. Because we just got our car and the wrong tires were replaced. I asked the same guy if we were getting the original tires that we had on there. He said um I better check on that. Worst customer service and worst wait time. And it 12 minutes, we will have been here 4 hours. Yes you read that right! All for 2 tires and an oil change. The only saving grace was Jason who worked on the car. Thank you

I am proud to say that Walmart associates in lube and tire were very helpful.thank you

Worthless

Like seemingly every other Arizona service business, this place is understaffed and the folks that are working are in no rush to get stuff done.As others have said, expect 1.5 hours minimum for any service. Today I got tired of waiting and went to check on progress and they had finished 35 minutes earlier and never called me.

Was told it would take under 3 hours for an oil change and tire rotation with only a few cars ahead of me. Came back after 3.5 hours to find my car not even started on. After another hour, I came back and the car was slowly being worked on while other cars that were behind me were already finished. They would only tell me its not done yet and when I asked for a time frame they said we dont know. Horrible customer service and they have taken well over 4 hours. I finally asked for my car back without anything but the oil change being done on it. Wont be coming back. $75 for this? Walmart is a bad company

Understaffed, good pricing, poor lounge area (that youre going to spend time in).Theyre doing what they can with what they have, its just not enough.

Put my girlfriends oil filter on too tight. Had to go to 3 different shops to get it. BIG dude with black hair and beard was rude as well.

The wait time is ridiculous. I mean the prices are good but the wait is horrible. I was waiting 2 hours for a single tire change! I could do it myself in under 30 minutes.

This place is not managed very well . My car was done but I was not notified until I confronted the manager. Josh the guy who was managing was rude.

Do not get your oil changed here. You will not save money, and they will damage your vehicle. I had brought in an under mileage 2014 Grand Caravan, and later discovered an oil leak after having it changed at walmart. Im glad that it was under the power train warranty and didnt cost me anything. They over tightened and broke the oil filter adapter housing. Im glad I had not taken my other vehicle here, no warranty on that one! Just take it to AAA. Download their coupon and get an oil change and tire rotation for $19.99. Also, they wont break your car.

Took my truck in for two new tires at 11am and my vehicle was not finished until their closing at 6 pm. Tire manager called and said the front tires had excessive wear so I told him to put the new tires in the front. They placed one on the front and one in the back. When I questioned them about what they had done, they said I was lucky to have had tires put on.

I’ve been trying for the past few weeks to come in to get my oil changed at different times on diffent days. Today I called from the parking lot to see how long the wait would be for an oil change. The person on the phone told me there was no wait. So I got my special needs kiddo that I work with out of the car and walked inside. When the guy behind the counter( pat) told me it was going to be a 3 hour wait I just about lost it. When I told him I had litterally just called from the parking lot and was told there was no wait he proceeded to tell me that things can change and that wait times can change. Really your wait time is going to go from no wait to 3 hours in a matter of 5 minutes? Don’t think so. Worst Walmart auto center ever. Every time I’ve come here I’ve been told something similar .

Overall a good day...not too busy for 4th of July Holiday.Well stocked but not very good deals on soda...everything else was good.

Waited for a long time for one tire. Finally the employee referred me a local place that could replace my tire faster.

My go to for quick and good service

Very slow, manager had no care and showed no empathy

It was a very, very, very long wait. If you have 3hrs to wait, then this is the place to go

BATTERY CHECK at TIRE CENTER took 3 hours while at other WALMARTS and this from experience it has taken them 5 minutes to 10 at the most

Asked for just a regular oil change that only cost 20 dollars, I told them i didnt want anything extra done. Been there twice already and only had to ask for that. When I get to the front after 1 and 15 minutes they charged me 47 dollars.

I think they do a good job

Terrible communication, these kids have no idea what their doing.

I always fo here, usually done within an hour for an oil change.

Extremely slow, horrible customer service from management and damaged my vehicle. Will never go back!

Way too long of wait. Giving them the benefit of the doubt, they still are either under staffed or just plain slow. Not good, wont be back.

Guys did well. Improvement in communication needed. Did wait longer than needed..

This is the longest wait I have ever waited to get a tire changed... 2 hours and counting!.

Took 2 hours to put air on one of my tires

Pricey and not worth it when you could take your car to a real shop

Excellent service.

Rude, customer service needs an upgrade.