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Public Storage
7246 Hollister Ave, Goleta, CA 93117, United States
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Public Storage
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Li
Review №1

I have rented units here at this location many times. Kristine and the entire staff are super friendly and efficient. It is a clean and well-managed facility. I highly recommend this Public Storage location.

Ma
Review №2

Ricky clearly and politely communicated the request for my patience so that he may go about helping me in a way that would suit his comfortability and my assurance.

Ba
Review №3

Yes my experience was so incredibly seamless and painless. Thank you so much!

St
Review №4

Very helpful. RecommendedJonathan helped us out

St
Review №5

This site was having to cope with their main office being closed for renovations, working in a temporary office thats a small portable container, terrific noise from the renovation work, and suddenly the fire department showed up because a fire alarm was accidentally tripped by the construction work. In the midst of all of this, the staff managed to handle the alarm incident and courteously and efficiently rent me a storage unit. I call that grace under adverse circumstances!

Cr
Review №6

Jonathan was extremely helpful and nice. At this location we found everything we were looking for. We had an emergency and were stressed out, and he was able to give us what we hoped for. Great experience !

sh
Review №7

Excellent service. Very friendly and helpful. Moving is never easy and they made it very fast and easy. Thank you public storage Hollister ave

An
Review №8

I had a great experience at Public Storage thanks to Jonathan who helped me rent out a unit. Jonathan was so kind and patient I really couldnt have had a better experience.

Pe
Review №9

Public Storage (in Goleta) shut down access to its facility to replace asphalt without any advance notice for 3 days. We had movers and trucks scheduled for a long distance move. Public Storage didnt email or call or post any warning in advance of the closure -- which it likely had planned months before. It only mailed a letter (received on the 1st day of the closure) that contained incorrect information about the days of closure. And, then having caused this problem, it wouldnt do anything to help alleviate the damage (such as opening the facility early or permitting a single truck in).

Ch
Review №10

Always accessible and well lit, making entering my storage unit feel safe and secure. The staff is always willing to offer support and is friendly at all times. Great storage facility, clean, secure, easy to access. Sam and Kristine were very helpful when I moved in...they made a stressful moving time very painless. Thanks for that!

Ma
Review №11

Everything is fine. Great service. Have been here years

Sa
Review №12

Just finished renting a unit with them. Arian was very helpful and informative. Nice that they offer insurance and the unit was cleaned before arrival. No after hours so dont have to worry too much about people living in their units which Ive seen at other places.

Es
Review №13

Was very nice and clean. Very Happy with service, very helpful.

Je
Review №14

Jonhatan was very helpful and very efficient in helping take care of us.

Ja
Review №15

Arian is amazing he got the door unstuck when we couldn’t and was very kind and helpful. He is the reason for this 5 star review. Thank you!

Bo
Review №16

Kristine and Brian were very helpful to me as a first timer!!!

Ro
Review №17

Jonathan was amazing!! Quick, thorough, and super helpful and affordable! Thanks!

Te
Review №18

Johnathan did a fantastic job! The process was very smooth!

Ca
Review №19

1$ first month is normal.They are the cheapest in the area.Thier staff is actually probably the best in the area (local Extra Space rejected returns of bran new unused equivalent)Access hours: 6am - 9pm through gate.Rates were increased $5 after moving in. Insurance is high, get AAA instead (a few dollars a month) cancel later if you like. Locks are expensive (get your own of 50% or less at HD across the street)

MI
Review №20

Kristine and Arian and their crew are absolutely AMAZING! They take time out to care for your needs in storage. Their prices are reasonable. I would recomend this company to anyone. The location is safe and I am worry free 7 days a week!

Za
Review №21

Quick and convenient services. Makes it easy to have storage here

Lo
Review №22

Kristine was super professional and did an excellent job of walking me through all the protocols.

pe
Review №23

Received really great service and would very highly recommend!

Mi
Review №24

Good Service very helpful.

Re
Review №25

Great and friendly staff, clean property, and great prices!

Gr
Review №26

Great service by John. Quick, easy and personal touch.

Ar
Review №27

Thank you for the service and keeping our stuff safe!

Ro
Review №28

Staff is very helpful and responsive whenever I need things. Have been very happy with our unit and service.

Mi
Review №29

I cannot believe how helpful the team at this location has been 5 STARS!!!

Ni
Review №30

Kristine has been the most helpful person at this facility..... she helped me through a difficult situation with my rent!!

Ja
Review №31

Easy; good service; efficient and friendly.A pleasant experience. 🤗

Mi
Review №32

Kristine was very friendly and helpful

Ja
Review №33

Amara was amazing and handled herself amazingly when technology does cooperate. Helped me find the perfect size unit for what i need it for and found available discounts well. Very professional! Great customer service!

Br
Review №34

Kristine and the overall customer service is incredible. Highly recommend!

Ma
Review №35

It needs some tidying up in the building . Other than that its a good price for storage.

Ma
Review №36

So far Ive only taken one (heavy) car load of stuff but other than having to find my new unit (the numbering is a little surprising at first) and realizing I parked about as far from it as possible. My mistake, their were plenty of trolleys right by the elevator that is closest to my 3d floor space so great. Its December now but after trucking a load of speakers, small appliances, and some other random things that would fit in my car downstairs from my apartment I absolutely appreciated the A/C . The only thing I would want the buildings labeled better because I didnt see any on the exterior. I also apparently tried tried the wrong entry gate at first. These are tiny things that would only happen the first time. My unit is a 5 x 10 and I am regretting not getting a 10 x 10 a little but I had too much stuff so a purge is not unwelcome, and that is on me anyway. Hindsight and all and I have never used a storage unit before. In my case its *maybe* a mile from home so that makes it convenient for me.

Da
Review №37

I was assisted by Kristine. She helped me with locating my fathers storage. Thank you Kristine!!!

St
Review №38

I was assisted by Arian and Kristine who are very helpful.

Fe
Review №39

Have not had any problems while storing here.

ja
Review №40

Good customer service and clean facility. Staff was very helpful.

Ma
Review №41

I had a good experience using Public Storage as a storage option. Eddie helped me get a storage unit and was kind and helpful in the process. Any questions I had, Eddie was able to answer them.

Ji
Review №42

Amara, the manager, was helpful and efficient in renting to storage units to us. She got us two first-month discounts, which helped a lot with the expense of renting. I also like the security that requires a unique code for each rented unit both to enter the facility and to leave.

Ju
Review №43

Arian was an awesome customer service rep. He was knowledgeable and patient. Highly recommended..

Ro
Review №44

First time renting. Kristine, Mgr., was knowledgeable, patient & very pleasant. And the prices could not be beat.

Re
Review №45

Just finished setting up my storage unit here with Amara. She was professional, helpful, and made the process as easy as possible. The unit I rented looks secure and just what I need. Definitely recommend this place.

Le
Review №46

She is wonderfully woman that hilping me most of the times

Tr
Review №47

The experience is great!

Jh
Review №48

Goleta public storage is wonderful service and Kristine is doing a good job to entertain the customer services

Sa
Review №49

They are so helpful and professional. Don’t hesitate to go there if you need storage!!

Za
Review №50

Great customer service! Kristine was really sweet and helpful. Recommend!

Mi
Review №51

Brian, This gentleman employee provided exceptional, professional assistance from introducing units, all associated information with comprehensive interface to secure my rental contract. Many thanks also extended to Katherine who is the manager. The whole process was a comfortable experience. Love the facility too. Sincerely Michael C. Young

Li
Review №52

Public Storage in Goleta, was a great place to store my possessions! The storage unit was clean. I felt like my stuff was safe.:) The customer service was excellent! Kristine and Arian helped me out, and were very understanding and friendly! I have rented a storage unit at this location twice. I recommend storing your belongings at Public Storage in Goleta!

Mi
Review №53

Storing my belongings at Public Storage on Hollister was a quick and easy process! The staff was always helpful with all questions during my stay. Leaving my unit was just as hassle free!

Ga
Review №54

Kristine is a wonderful person who is very professional. A great asset for your company.

Ta
Review №55

Brian helped me through a very quick and convenient check in process and offered a competitive price. Would definitely recommend.

Ja
Review №56

People are nice and units affordable

Sy
Review №57

The customer service at Public Storage was excellent. Sam gave me all his attention and took care of my rental request with a lot of the knowledge required to complete the transaction quickly. Very friendly individual and polite.

Es
Review №58

Exelent

Jo
Review №59

Kristine helped me out with getting a great affordable storage unit. Every was clear and explained and the process was fast and easy.

Jo
Review №60

I was robbed from this property and there are no cameras to follow up with an investigation. The owner of the place lives on the back and its not allowing any security for the renters. I wouldnt recommend this place as a storage. Even if the insurance gives you your money back there are things that are invaluable. (I was stolen a TV, PS4 and all my girl jewelry)

TF
Review №61

Great, good pricing very few people around, clean...

Li
Review №62

People are very friendly and they are very attentive they do a great job I like their service

Sa
Review №63

Great Customer service and quick and easy check in. Elizabeth called me seconds after I made my online reservation and provided me with helpful information to help expedite my check in. She showed me the storage space, answered my questions and was a wealth of helpful information. Her and Jay were super friendly, professional and fun. The rates were fair and I feel safe having my belonging here. Thank you Elizabeth and Jay!

El
Review №64

Great Service, great price! Jay, Brian K and Brian G were friendly, professional and very helpful. They helped me secure a 10x10 unit that I was very happy with. Answered all my questions, no delay, quick service. Thank you Gentleman for all your help.

Ch
Review №65

Just rented a locker from this Public Storage facility and the counter person was very professional and friendly. Walked through the entire process thoroughly and with good knowledge. Ive rented here before and the service has improved 100%. Great job!

De
Review №66

Love this storage unit. Tiffany was awesome and so helpful with our quick checkin. It is clean and very secure. Never had any problems with renting here. Great price for a 10x10. Thanks for keeping short term storage reasonable.

Jo
Review №67

Stopped in to make a payment and was greated with smiles and happy faces. Kristine was very nice and quick. Office was clean and smelled nice. Great work guys. Keep it up.

Ja
Review №68

Very attentive and helpful staff.

Ra
Review №69

Super easy

Vi
Review №70

I had been looking for a storage facility for my car since April 2019. In SB they are far and few between. Kristine, the property manager, told me that they had the facilities I was looking for but that there was a waiting list. She said that she would call if something opened up. I was pleasantly surprised when Kristine called me yesterday with the good news that something had opened up. I immediately went over to sign up and secure the unit. Originally, she had showed me an exterior parking space, but as we talked she also mentioned the availability of a enclosed garage type unit. I took a look at that unit and took it on the spot! Kristine was very informative and answered all of my questions. She knew everything. I know from searching from Lompoc to Oxnard that those units are RARE! And to make it even better PS is currently running their Labor Day Special - Half Off selected units. So if you are searching, check them out FIRST!Thank You Kristine!

Al
Review №71

Kristine was extremely helpful and friendly. The place was clean and climate controlled as well as cheep. Honestly surprised at how easy it was and cheep to sign up. Love this place man

Bo
Review №72

Great clean location. Very friendly and knowledgeable staff!!

Fr
Review №73

The staff is very friendly, and I was greeted to a great atmosphere.

ri
Review №74

Amara and Sam were extremely helpful. They were able to find me the storage unit i needed at a great deal! These two individuals makes Public Storage a cut above the rest! Thank you guys so much for your help!

Su
Review №75

Really great service, with a shout -our for Kristine who went above and beyond the call of duty. I would rent there again.

Pe
Review №76

Kristine was super helpful and friendly. She helped us upgrade our storage unit.

Ta
Review №77

The customer service at Public Storage was great. They were kind and friendly with me each step of the way. I felt attended to and like a valued customer. I also appreciated their ability to answer my questions and explain things further if needed. Very appreciated!

Ja
Review №78

Arian was extremely helpful and the move in process was easy.

Ra
Review №79

Super helpful!

An
Review №80

Great services, always they checking

Sc
Review №81

Great Service Kristine!

Ra
Review №82

Came in here 5 minutes before closing as a walk-in with a friend, and Sam and Amara helped us get the right unit and set it up within less than 15 minutes! A great experience and half off our first month!! Couldn’t be happier with our service today :)

Ha
Review №83

Arian is awsome and the service overall is perfect

Ma
Review №84

Kristine showed me the property today and was very professional and thorough in explaining all the rental options and conditions - property was very clean and well-maintained … I rented the unit

Je
Review №85

Everyone here at PS in Goleta are extremely helpful and knowledgeable! Brian, Manny and Amara where all helpful and got me what I needed quickly and efficiently. I would highly recommend using PS for your storage needs.Thank you,Jessica

Ho
Review №86

I rly appreciate the help from passionate Amara! Due to the virus she is busy cleaning and sanitizing to keep the environment clean while also helping me find the most suitable type of storage! Rly helped me save a lot of money and time! Will trust and renew!

Su
Review №87

Terrible service. I was very upset with everything because they charge extra for stuff that you need. They wouldn’t let me use my own lock. I only need it for a month and I had to buy a $20.00 lock. Not cool. After this I won’t ever go back. Kristine wasn’t helpful one bit. She also told me that rent will increase as well if I stayed. Reasons why I’m only there for a month. I tried calling corporate and no one answered. Not a great business.

T
Review №88

Very nice and helpful staff. Location is easy to access, secure and clean. Also dog friendly! Easy sign up and rental.

Em
Review №89

Amara was so helpful and thorough! I went in not really knowing what I was doing but I feel I definitely got the information I needed!

ja
Review №90

Great customer service, clean and nice people.

Bo
Review №91

Fast and easy....very helpful staff...Thanks!

Pa
Review №92

Seemless experience renting an unit at this location. Rates were fair and Christine was super sweet and helpful and got me set up very quickly while making sure she explained everything I needed to know. Definitely recommend this place!

Te
Review №93

Kristine helped us out perfectly with finding a unit that will accommodate our belongings while we are temporarily displaced from our house! She walked us through everything and even offered us some tips and advices when it came to packing up our house. Great service thank you Kristine!

ja
Review №94

Great storage facility. Lots of options and friendly staff, as a professional moving company I highly recommend. Jareds Moving

Li
Review №95

Fast and helpful. Available on short notice. Thank u for the Courtesy call for a welcome and fast register link. Everyone was helpful

Ke
Review №96

Great price for a decent space!! Highly recommend!

Lu
Review №97

Kristine helped us out. Took a fun little drive in the golf cart. Very nice very knowledgeable and transparent. Highly recommend.

Ka
Review №98

I received a follow up phone call from Sam after booking on the internet. Sam made check in, viewing the unit and finalizing the rental super easy. He was knowledgeable and patient about all required details. Best experience Ive had lately. Plus I received an awesome first month price due to internet reservation.

So
Review №99

Great service both at the facility and over the phone! Made finding a unit straightforward and easy. Super helpful. I totally recommend

Ca
Review №100

Christina was helpful and positive.The required insurance was not mentioned during the arrangements and I resented finding about it later. $11 a month is outrageous! $132 a year, and that was the cheapest! We should be able to buy our own insurance.I was pressured to buy a lock but I own a substantial one.Also wasnt told that the rates go up every 6 months or so. That, too, is outrageous!Havent moved in yet but the but seems satisfactory.

Information
30 Photos
100 Comments
4.7 Rating
  • Address:7246 Hollister Ave, Goleta, CA 93117, United States
  • Site:https://publicstorage.com/self-storage-ca-goleta/259?pid=pslocalsearch
  • Phone:+1 805-335-2568
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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