Ive had mixed experiences here for years. Sometimes I find the perfect fan belt and other times I leave empty handed / swearing Ill never go back. Today was the latter. I came in on the long shot that theyd have Propane accessories for a complicated project. After I was told they do have some propane accessories, the owner took a look. He looked at the parts I got online and when I asked for a couple hoses he told me to Go online to find them, I dont have 1 1/2 hours to figure this out for a $12 saleWhile thats fair and I agree that $12 would be a bad use of 1 1/2 hours. I actually needed about $120 worth of parts. The real bummer is that 3 other small businesses in the neighborhood were very helpful despite not having the parts i needed. Ill still shop small, just not here. . . ever.
I cant remember a business with such rude employees. Let alone a cash customer for a $5 part, but policy is it must be $10. There is nothing else in there I needed or wanted to buy, not that they could find it, or no how much it was. His explanation was they spent 10 minutes of there time, thats why its a $10 purchase min. to have me walk out and buy nothing, instead of taking my $$cash money.
Talked with Marion on the phone and he was super helpful and cheery. I will definitely seek them out when Im looking for bearings and other industrial supplies!
Good experience every time Ive dealt with MGB. Thanks
Incredibly rude and condescending. Absolutely horrible experience. Stay away from this business.