Leanne and her team are the best. I’d vote for her to be president! Pioneer Golden offers very knowledgeable and friendly services. They have huge flagstone pieces. A bunch of breeze colors. The product is high quality and there’s a really great selection. It’s convenient you can grab landscape timbers while you’re there. Can’t say enough about the staff — all so terrific!
Awesome staff. Great supplies!. My wife and I are back for more supplies today. JD and Loren have been fantastic very knowledgeable and professional. What a great experience. Needed a trailer for more rock and the suggested the right place came back and got it done for us. Thank you for all your help!
JD was a blast to work with today. The way he answers the phone is awesome!!! JD was very helpful with my lost invoice issues (mine, not pioneers) We have been pleased with all 3 landscaping orders we have received. Quality, professionalism, promptness. All 5 star in my book. Thank you again JD! We will continue to do business with Pioneer, just so we can work with him again!
JD had a lot going on but did a great job hooking us up with the correct order quickly. And it got delivered to our site the same day by a great young lady who knew what she was doing. She dropped it right where we wanted.
JD was great to work with and quickly took care of our order. The displays outside done by Loren made it very easy to pick the rock we needed for your yard. We will definitely buy from Pioneer gain
Havent ordered yet, but will be doing that when we are ready for our project to start. JD was very friendly, helpful and knew his stuff. All the rocks/materials were organized and mapped out on paper for easy shopping.
JD has been very helpful with letting me know the process and also helping me select the best dirt and mulch for planting trees.Jack on the loader has also been great as well. I feel very safe around the yard while waiting to get filled up and the process has been very efficient.Thank you guys for your great work!
Very friendly service. The location is easy to navigate and the check in and check out process was very efficient. And the product worked perfectly.
JD was extremely helpful as was the rest of the staff whom helped me to find exactly what I needed. My materials were loaded and I was checked out quickly. Reasonably priced and I will definitely be back!
JD and the rest of the office staff were very professional and helpful. I would love to see some more flagstone inventory! Glad to have this location available nearby many of our job sites.
This was my first time to visit Pioneer Golden. JD handled the transaction quickly and directed me to where I needed to go to have my truck loaded. I asked for 800lbs of 3/8 gravel and the operator of the loader dropped just a tiny bit over what I asked for. Unreal! The whole staff is friendly and very accurate.
Ive been to this pioneer landscape center twice now. It has a great selection of boulders and the staff is really helpful, JD in particular. Hes got a great attitude and knows his stuff. Its nice knowing I can find both the materials and help I need at pioneer landscape in Golden.
We used the Littleton office to regravel our driveway that has a hill, before winter. Driver John Stone was courteous and fast. He put the gravel where we wanted it and we spread it from there. Nice work from a great company.
JD was really thorough and knowledgeable. This was not a big job, but he dedicated the time and resources to make sure it would work. Thank you
Popped into Pioneer this morning for some River rock for the first time this year. Great selection of materials! Rob and JD were awesome at helping us figure out what we wanted. This place never disappoints. Looking forward to another fun season of stopping in here!
JD was in very helpful.He went out of his way to help locate some product. He was the only one out of three stores that took the time to help locate some block that I needed for the business.The other stores just simply said they don’t have and offered no additional serviceThanks JDChrisBlack Diamond Landscaping LLC
I needed some rock for a driveway. JD and AJ helped me find a good quality rock and a price that was within my budget. They helped me with loading and did it without wasting a lot of time. Thank you gentleman for your help.
Arrived to purchase a tuck-load of river rock yesterday...quick in to make my choice & the tractor (Pablo) was right there to load. Pablo dumped one bucket perfectly and waited for the OK signal to back-off. Great visual communication - quick & easy - now thats how you start a project.Thanks Pablo - thanks Pioneer
Everytime I come out to Pioneer to get Rock JD always provides great customer. He is very knowledgeable and personable. Again thank you JD for being such a stand up guy.Clint
Went to Pioneer Golden on a Sunday to price out landscape pavers and thanks to JD as he was willing to take the time to determine existing inventory and help me identifying pallets. Hopefully Pioneer can keep their customer service at this level, it is much appreciated. .
JD was absolutely awesome. I was building a hot tub pad with gravel and he walked me through every facet of what I needed to know as well as helped pick out the right gravel. I gave him my measurements for the project and stated that it comes out to roughly 1.9 yd.³ without any notes, he was able to convert this into tons in his head; totally pressed. Unfortunately, my trailer would not hold the 2.7 tons I needed and had to make two trips.On the first trip I got 1.6 tons and re-calculated what I needed and went back and got the remaining 1.1 tons which filled the space perfectly. Also to note, Loren is fantastic at loading. He drives that giant front loader with precision and efficiency. I highly recommend this location of Pioneer and definitely look out for JD and Loren, they are fantastic. The other gentleman who checks you out there was also very nice and easy to deal with on the transaction.
Stopped in and met with ‘JD’; he was very personable, professional and helpful. I’m starting my efforts to do some gravel driveway work and gravel set down areas and will definitely be back!Richard
JD was extremely helpful and professional and our whole experience with Pioneer was outstanding. Great quality materials at reasonable prices. Well definitely be back.
Just talked with J.D, he was very helpful. I was probably asking dumb questions, but he. Got me sorted out where I knew what we were dealing with. I appreciate talking with someone that knows their job
This was my first time using Pioneer. I was very appreciative that JD did not make me feel like an idiot for asking for a full bucket of gravel for my pick up truck! I don’t know who was running the loader.The guy was a surgeon with that thing! All in all a very good experience! Good customer service go’s a long way with me!
We have been looking for landscape rock and decided to go here to see their pricing. They have a great selection and it was way less expensive then the big box stores. Also, JD and Michelle were very helpful! The loading and buying process was fast.
JD and Michelle were very helpful with pricing and directions to their facility. When I made it out there they were very Knowledgeable and had great customer. I will definitely will do business with Pioneer because of these two.Thank you,Clint
I showed up pretty early and was greeted by a cheerful and helpful JD.nicely done JD thank you
JD was a huge help, both on the phone and in person. I was tagged with a honey-do of building a sandbox for my kids last week, and needed help determining which kind of sand to use, and how much to order. He was able to arrange a delivery of 2.5 TONS of play sand to my driveway in a matter of hours. JD saved me a ton of time and about $150 over buying bags and hauling them myself.
Drove up to Pioneer Landscape Golden on Saturday afternoon and pulled up on the scale. JD helped us and set up our account right there. We picked through the flagstone and loaded our vehicle. Then we drove around and on to the scale again. JD quickly got our weight and we were able to quickly make payment right there, without going into the building.
I was helped today by JD. He was so friendly and helpful! He obviously has worked for Pioneer for awhile because he was very informative. I hope when I come in again he is there. He made my purchase go smoothly!Thank you JD
JD and Loren took care of my order right away and set me up with an immediate delivery. Great, friendly service.
JD did a great job helping and guiding us, and made it a pleasant experience with his sense of humor. All involved were profeiand helpful.
Great place, and DJ was so helpful and always smiling, even though he was the only one in the office and there was a line outside and inside. Great products and good prices. Love this place!
Called for a quote for some river rock and to schedule a delivery and spoke with JD. JD was very helpful assisting me with how much rock I required for my home landscaping project and was able to schedule my delivery for the next day. Thanks for the great customer service!
JD was great. Got my rock same day I ordered it. Thanks
This was my first visit and J.D. was very helpful. Also a great personality!
JD was very friendly, knowledgeable, and helpful with what we needed. We appreciate you and look forward to working with you next time
I’ve been through a few times for some residential items. Super easy process and great prices every time. JD is always very helpful.
Fast and helpful, Ive been to a couple other pioneers but JD in Golden was the first to give me a map to direct me to the correct spot.
JD did a great job helping me get the product I needed and loaded. Will be coming back for sure!
We had a great experience here today! This is our first landscaping project and the staff (didnt catch everyones name but based on the other reviews it was JD and... Bob?) were SUPER helpful every step of the way. Lots of variety - we tried 2 other places without finding what we liked, but we found good options here. Prices seem reasonable too! They also told us when our car looked too full - which probably saved us from an expensive mistake. Thanks guys!
JD & AJ were very helpful and getting my project going these guys really rock thanks again
JD is great. Fast and easy customer service.
Helpful and knowledgeable. JD WAS STUPENDOUS as was the guy with the front end loader. Think he could butter bread with that monster!
Ordered some Breckenridge Gold gravel for my driveway in Eldorado Springs. JD was very helpful and arranged a bobtail dump truck which was able to get into my very tight narrow site. Also the driver and driving trainer did a great job of positioning the load and were able to avoid power lines to dump where I wanted it. Thanks to JD and team.
JD was very helpful with getting the tonnage required to cover my landscape project.
Pioneer is were we get all of our landscaping needs. Weather we pick it up or have it delivered its a grand time. We enjoy the hard work and good humor of JD, Lauren, Leannds and Darian. These stones we got today will tie the garden up perfectly.
Today (Saturday) was very busy and even though JD was the only person working in the office he remained cheerful, helpful and friendly! Pablo loaded Planters mix for me and was very friendly and helpful as well. Great job guys, Ill be back soon for more materials for my landscape project. Chris Yokley-Garden of Weedin
It was refreshing to have good management and helpful loaders. JD and Loren were very helpful and knowledgeable of getting my flagstone loaded. Look forward to going back.
Great place! Angelo and the rest of the staff are very knowledgeable and helpful!
Nice product selection and staff made it all super easy! JD made this a 5 start shopping experience.
Fast service from JD today along with the loader. Easy to get in and out and they had what we needed. Quick and easy to work with!
JD was very helpful and knowledgeable about there product. He also followed up to make sure everything went well.
We have been getting rocks and stones from them over the past few years. JD was the most friendly and helpful employee we interacted at the Pioneer Golden so far. Thank you!
They’re always so easy to work with and the prices are good. Delivery has always been on the next day for us. Thank you!
They’ll weigh your truck or trailer even if you don’t buy materials. Amazing view of the city and the guy inside (JD?) is the man.
Needed soil and compost. JD was very knowledgeable and walked me through all the options and gave me his professional opinion which helped a lot. Will be coming back here often.
Stopped by Pioneer this morning worked with JD on selection of materials, he was very helpful. Got our delivery scheduled for tomorrow! Thank you!
JD is so knowledgeable and gave great customer service
Excellent source for landscape material and very reasonably priced.
JD took care of me, friendly and efficient.
JD was efficient and professional. Great job. Thanks
Great service from DJ and the staff, good prices, fast in and out! Thanks guys!
Stopped in to get pricing on some granite. JD was super friendly, very helpful and made it a great experience.
Great friendly service by JD. Thank you!
Amazing materials, soil, gravel, compost. Loren, the front end loader, was precise and helpful! Thanks pioneer!
Picked up some gray rose cobblestone for an art project and JD and Joe were very helpful. I’ll be back!!!
Always happy with Pioneer. Materials are good quality, service is fast and JD helped me sort out a mistake my driver made.
JD was very efficient, helpful, and friendly. A pleasure to work with.
Jad was super helpful wit all of MT Rock questions. Try no to sneak up on him.
JD was great, super helpful!
Super helpful and efficient. Pablo is an artist with the loader.
JD was very helpful.
Great staff! Very nice people.
JD was really helpful.
JD was awesome and super helpful!!
JD so helpful and awesome
Good services I like it
We were looking for landscaping materials and dont have a lot of experience. JD was very knowledgeable and helpful and we got it all figured out.
Great service and info from Ron!
My property has been using Pioneer for several years for all of our in house landscape projects. They always are quick to deliver and the time frame for deliveyr is always accurate. Our sales guy, Marcus, is friendly and very helpful.
JD was excellent
JD and Leanna rock!
Best bio-compost and always efficient at loading or delivery. Thx. From a long time repeat customer Roger.
I am so pleased with the help that I received from Pioneer in Golden! Daisy is so great to work with! They made my landscaping needs so easy and hassle free
Very helpful staff. Once we picked out our paving stones two guys helped load it up. Good variety of options.
First Great employees, I have been coming here to get concrete sand for 2week and they have supplied me with a quality product. I have been able to get in and out quickly and without any issues..thanks guys from the BIG Orange Truck!
Personally know one of the employees and his communication had been professional and very appreciated! Looking forward to working with them in the future
Poor service! they dont answer the phone..left message to place an order and they never called me back.ended going with another place that had great service! will not use Pioneer again!MR
Arvada yard - Good people, great product, always friendly. Broomfield - Good people, great product but crowded trying to self load in the aisles but I know the deal when I go there. I would like to see drive in weight and final load weight on receipts like the old system. I see the total tonnage weight charged but start and final was nice. Really for nothing more than a want than a need.
Pioneer used to be a company I could rely on. After my recent experience I am sorry to have to say not anymore. I ordered a delivery of Rip Rap for deliver last Friday. The delivery was schedule for between 1:00 to 2:00 PM. At 2:00 I call the Golden office and was told it would be there at 3:00 to 3:30. At 3:45 I called again and was told it was on the way. At 4;15 the driver call to tell me he was lost. The address he had been given was wrong and he was 45 minutes away. I called the Golden office again and requested that the delivery be rescheduled for Saturday morning. I was was told it would arrive around 8:00 AM. Next morning at 9:00 I called the Golden office and was told the truck was on the way and would arrive at 10:00. The truck finally showed up at 11:30. 6 hours of my time lost and then it gets worse. Driver drops the load and leaves without providing a receipt. The rock delivered is not the 5 to 18 I ordered, it is the large 12 to 24 some of which will be very hard to move by hand. Finally this morning I get an overdraft notice from my bank. Your company has charged me twice for the same order. Not sure what has happened to your company but I will tell you that this is not how you used to work.
Prodect was great, pick up at yard was fine. Delivery service is seriously lacking! I called for a delivery, first available date was a week out. Set up the appointment. At 8:00 sharp on the expected delivery date, someone from dispatch called to confirm. He said they would be there between 10:00 and noon. I had already arranged for someone to be there. At 9:00, my elderly disabled neighbor called me to say there was a big truck at my place, she heard the backup alarm! I convinced another neighbor to go there and sign for the delivery. Before he got there, the driver left. My neighbor chased him down in the car, all the way back to the golden yard,where the driver refused to return. He said there was no cell service, so he couldnt call me. This is true, but Im pretty sure the phones clock still works!! I called dispatch back, they said they wold transfer me to golden office phone, but instead, they hung up on me. I called the golden office number where they apologized and offered to transfer me to dispatch to reschedule??? Upon hearing my story, the girl at the golden office offered to talk to dispatch for me and set it all up. She did, and told me they would deliver between 3:00 and 5:00. She said they would call first. The person i originally arranged to meet them stayed the rest of the day, and good thing, because the driver showed up at 2:50 without calling. In the end, i received my product, used up every favor with my neighbors, wasted 5 hours of my friends time, and a couple hours of mine. And all because there drivers cant read a clock. Most expensive delivery ever!
I love this Pioneer sand. They have been nothing but useless to me. Theyve told me they had something in stock that they didnt actually have so I wasted a trip that time then they refused to load up rocks over 4 in diameter. They said their boss will not let them load the rocks in a truck since they bounce and can cause damage. They would have loaded the rocks in my flat bed trailer that would have been impossible to retain and caused more damage to the trailer than my truck though! The reason I love them is that, because of these issues, Ive found APC landscape on 44th and McIntyre. They happily loaded up 6 cobblestone in my truck without any damage and it was 1/3rd the price Pioneer would have been! Ill be giving my business to APC from here on. Thanks for showing me the light, Pioneer!
The driver never made the drop off on time for our school project. order a day in advance. I really needed this play mulch for our playground. Not happy very poor service. Jeffco public schools
Excellent source for all contractors in the landscape industry.
I call them hey I need a delivery up in the mountains in goldenThem okMeblah blah blah and I wont have service.Them okFew hours pass, but still before delivery time. I needed something from homedepo and decided to call them again to verify.Me hey I have another address in case you get lost. Its the neighborsThem okMe and again I wont have service but Im tilling out front all dayThem okHour past delivery.I drive down to call them.Me hey just checking on my deliveryThem we couldnt get a hold of youMe I said I wouldnt have service multiple timesThem well he went there and couldnt find youMe I was out front the whole timeThem the best we can do is deliver on MonMe I just want a refund thanksI later check my voice mail messages and the driver not only didnt have the neighbors address or a note about me not having service, he also didnt even have the right street name!!.... How was he at my house when he doesnt even know my address!!!Its impressive there still in business. No wonder there ratings are SOOOO LOW. Cost me days for refunded money and 150 cash for my trip up to the job site.I have to now waste more of my time scheduling another work day just to do 2 yards of potting mix. Over all 330$ mistake plus 160 locked in refunds. Bogus.