Our experience was really amazing, truly. Our salesperson, Michelle T, made the whole process seamless, from finding our perfect car to getting us settled with our finance options. We left the dealership feeling so happy and confident in our purchase. Thanks so much to the planet Hyundai team for helping us navigate this decision. With so many options available, it feels so great to work with a team with knowledge and integrity!
Absolutely the best customer experience I have ever had. Michelle T. was helpful and accommodating in every step of the process, and was even able to assist me by driving me to the dealership when I had no other means of getting there. I would absolutely recommended Michelle T. and this dealership to anyone looking for quality vehicles and quality customer care. Michelle was friendly and professional, and helped me buy the perfect car for my needs. 5/5 stars
Fantastic buying experience at Genesis of Golden! Michelle Tregoning was wonderful, and made the process seamless/easy from start to finish. Love my new Genesis GV70, and would highly recommend Genesis of Golden :)
Michelle was very helpful and not pushy. Perfect for someone like me. I didnt know what car or what type of car I wanted so I test drove a range of vehicles over multiple visits to Denver. I liked the dealerships way of doing things and not having to worry about negotiating over price. (I bought my last two vehicles online but this time I didnt know what I wanted.) When I found the one I wanted, Michelle gave me a gave hand out of the final price. There were no odd fees. Just the price of the car, taxes, and registration. It was comparable to online.The sales manager, (not Michelle) did push their warranty pretty hard. Including making us sign a paper saying we declined it. 🤣 But it wasnt bad and the whole process and quick and easy.The biggest plus about buying a car in person is having someone show you what all the buttons did. We would buy another car from Michelle.
I meet Mick Hasley the first time I went to Genesis of Golden to see the GV70. He gave me a lot of information about the GV70 and set me and my wife up with a test drive. It was very impressive. We also looked at other brands and dealers to help us decide on the right vehicle for us. After a month of research and a trip to the new car show we decided to look at the GV70 again. Mick was out of town at that time and another salesman helped us. We test drove the GV70 again and when we were finished we asked him how long it would take to get a GV70 Sport Prestige in the colors we wanted. He found a couple in California but nothing close by and he thought it might take until February to get it with the current market conditions. I went home and did a build for a GV70 and the website found a match in Flagstaff Arizona. I made arrangements to purchase the car. My wife and I flew down and bought the GV70 and drove it back to our home. There were many things that were unclear when we picked up the car so we went back to see Mick and see if he could help us. Even though Mick did not have a car to sell us he took the time to answer all our questions. He also went over other things that he thought would be helpful for us. He said he would always be there to help if we required more information or assistance. I wish Mick would have had a GV70 to sell us so we could have bought this one from him. We absolutely love this GV70 and when it comes time to replace it Mick will be the first person we stop in to talk to.
She went out of her way to help me buy the car I really wanted. Genesis took the time to walk me through the contract process, and she was very easy and fun to work with. She definitely went above and beyond for me and now I have a car I love!
My experience at Planet Hyundai was amazing. Knowledgeable staff and no hassle purchase system was a totally different experience than other dealerships. Michelle T. was an amazing representative and helped me get what I wanted quickly!
Michelle was such a great person to work with. Very knowledgeable with the new vehicle technologies and able to find us a vehicle within our budget. Will recommend her to our friends and families.
Adam, Michelle, & Michelle were great! All were very knowledgeable & easy to work with! As long as our friends are willing to drive to Denver from Colorado Springs, we’ll definitely send them your way! We felt it was well worth our time!
I had a wonderful experience buying my car with Michelle as the sales person. I really appreciate the follow up to make sure I found what I wanted. Thank you and may customers know it’s a great place to shop for your next car. Love all the warranties and a full tank of gas to boot.
Michelle T was very helpful with the new car.
Exceptional sales experience The two Michelles, sales and financing, were a pleasure during the purchasing process. Each was very engaging and personable. Even though I did not initially have all necessary documents to finalize purchase, they expertly found a work around to make the sale possible.Cudos to everyone with whom I had interactions for providing amazing customer service. Highly recommend based on my experience. Adam, one of the lead managers, was fantastic and deserves recognition for nurturing such a professional team of associates!
Had a wonderful experience with Michelle Tregoning. Excellent customer service, very organized and very helpful gathering information about my new vehicle. She was on it and made me feel like I was her only customer.
I recently sold my leased Hyundai Kona back to Planet Hyundai and leased a new Genesis G80. All I can say right now is... what a MISTAKE!! The first problem I had is that their finance group under paid the lease amount off and then the finance group charged me another month payment. Now three months later and I still havent been fully reimbursed for the over payment.The next issue is there is supposed to be a concierge program with Genesis, but this dealership doesnt have the staff to support it. I have been having some major tech issues with the G80, including what appears to be a major safety issue, and when I tried to schedule an appointment to get it checked out, they are backed up a whole month before they can even get it in.Their staff are really friendly, but when you try to call them, they rarely call you back, including their general manager who I called but didnt hear back from.My recommendation is, if you are buying a luxury car, stick with luxury brands like Mercedes, Audi, etc.
Michelle Tregoning delivered great personal customer service from paper work to handing over the keys to our new car.
We had a wonderful experience buying our certified pre-owned Kona. Michelle T. was really awesome. She took great care of us. Highly recommend.
Mick was the man! He assisted me in leasing a 21 G70. He was able to get me the package I wanted for the price I wanted as well. He truly know how to take care of a customer and provide an easy and transparent buying process. Aaron the business manager explained all my documents to me and was able to show me ways to protect my vehicle during the lease. Excellent work by these gentleman and I highly recommend the brand and genesis of golden!
Mick was great to work with and made the process an easy one! He definitely went the extra mile making sure I was taken care of. I talked with all the local Denver and Colorado Springs Genesis Dealerships when trying to find a GV80 and Genesis of Golden was the clear choice. No hassle, easy going, & great customer service. PLUS NO DEALER FEES!
Mick was amazing, spent the time to make sure we had an enjoyable experience. Collin was great too. Great staff, love the car.
Very Friendly, very professional, got a genesis with the help from Ray Hamilton.
Great experience here getting my Genesis G70. Mick is a knowledgeable and dedicated sales man without ever making me feel he just wanted a sale. These cars sell themselves! And the rest of the team, Aaron in finance also very transparent and I appreciate that! They are a no haggle dealership and thats the truth, you know what you are walking into before even arriving. They understand how car buying should be done in the new age! Would recommend to anyone! 👍🏼👍🏼
Mick made my whole experience easy and a pleasure. Cant recommend enough
So glad I went with Planet Hyundai for my vehicle purchase! From start to finish, Mick took care of me and was professional and helpful the entire time. He was up front and honest about some light hail damage and also promised to fix a tire pressure light that wouldnt seem to go away. I purchased the vehicle and was honestly wondering if I made a poor decision by not having them fix the light right then and there but Mick stood by his word and had me come back a few weeks later once they had the right part. Hooked me up with a brand new Tucson to drive around for a couple days while they looked into the issue on my car. Its been over a month now and the car is running great. Thanks for all your help Mick! Ill definitely be returning in the future!
Mick was great
Heard of Genesis through a friend - went a test drove one for fun and ended up purchasing the car! What an amazing vehicle and sales experience!
I had a great luxury experience at Genesis of Golden! I love my G70 and the complimentary service valet!
G70 is such a nice vehicle
Our positive experience was with salesperson Michelle T, with Planet Hyundai. We liked our experience so much that leased two new vehicles. Very professional and genuine. Michelle’s great