Bill sales manager was very professional and very knowledgeable in mattress products. He helped us make the best decision on purchasing the right mattress for my wife and I. I highly recommend his services.
My brother and I went in there and guy feel was very helpful and I will appreciate my new bed when I get it! Is it just tell me a bed you work with my brother and I to get me what I really need it score very good price!
Bill did a great job listening to our needs, and explaining everything. He was extremely knowledgeable. Great experience!
Mattress shopping is so stressful to me and I had already gone a couple places before Ortho. Bill did a great job at helping me find the mattress that suited me most in less than 40 mins!
We had an excellent buying experience with Bill. He walked through the features of various models and price points and allowed my husband and I space to work through our decision process.
Bill is an excellent sales man, not pushy or everwhelming. Extremely knowledgable about the products, educated and guided us in chosing what best suits our needs.
Bill was super knowledgeable and friendly.I was able to take my time when selecting mattress and he wasn’t pushy toward any particular mattress.
Got a great deal with Bill at the Glendora location. Bill was nice, professional and knew his stuff. Highly recommend ortho to anyone who is in the market for a mattress. Go see Bill!
My husband and I just bought our mattress. Bill was so helpful in helping us pick the perfect mattress. Thanks Bill! We’ll be sending all our family and friends your way.
Ortho mattress is a very clean and low pressure place to shop for a mattress. We came in not knowing a lot about what we were looking for and Bill helped us find the right mattress! Hes the guy you want to see when you come down. We had a great experience mattress shopping and he answered all the questions we had. Thanks Bill!
Happy to get our new mattress, Bill was very knowledgeable. He knows his job!
Great service, the customer service rep Bill was very friendly, helpful & informative, let us test several beds without trying to sell the most expensive, great experience overall
Bill was very helpful with my family and I finding some mattresses, thanks so much!
Bill, thank you so much for the help you provided, you certainly made it informative and easy for us to make our decision. Also, thank you for staying open during this challenging time. We would have had a difficult time finding what we needed if it wasn’t for business like these being open right now.
Great experience. Bill was very helpful and respectful. He Took plenty of time to help us find a new mattress to fit our needs. Highly recommend going to this location for a new mattress in future.
Bill is the guy to see if you need a mattress! He is up front with you and will provide you with the best option for you and what you can afford. I’m most definitely gonna be back!Appreciate you my guy 🤟🏽
The night before me and my wife came in we I popped our air mattress that we were using in our new apartment.. we then had enough and my client at my job referred us to this store and man what a blessing Bill was he made sure we found the right bed by allowing us to lay on similar mattresses .. Needless to say we were so happy with the product
In and out, Bill showed Differences between mattresses. Made a decision within an hour.
So excited for my new bed! Came in with my mom looking for a bed, but not to sure what exactly I was looking for. I definitely felt more at ease once I was greeted by Bill! Super friendly, personable, and very helpful! 100 % recommend this store, Bill, & my new mattress!
Was in an out of the store in no time with the best mattress to suit my needs and bank account! Had a lovely and easy shopping experience. Bill was friendly, courteous and knew exactly what kind of beds to show me to help me choose the right fit. Thank you Ortho!
Billy was great good customer service.
Will thank you for your great customer service! Made it a wonderful experience as first time buyer for an amazing mattress! I appreciate you!
Excellent customer service. Bill was Very friendly and helpful. Narrowed the type of mattress based on our needs and how comfortable we felt on it.
Bought a brand new bed Bill is GREAT!!!
Bill was great and professional. I highly recommend seeing Bill for your mattress needs. Fantastic service.
Great experience .. Bill made it easy for us to decide exactly which one we needed.
Bought my mattress here ten years ago and came back and bought a new one again! Love the customer service super friendly, super helpful I will definitely recommend this location! Ask for Bill he will take care of you! I’m a happy customer! Thank you Bill!🤩
Ray was very informative and never pushy. He was able to answer all of or questions and didn’t hesitate to spend as much time with us we needed to decide which mattress was best for us.
Wow just a great experience! You can tell Bill has been in the mattress game for while. He was very knowledgeable, friendly, and took his time to help us find the perfect mattress for us. We shopped around and ended up coming back. Bill gave us a great deal. I definitely recommend!
First off, this place has the best customer service from the other 5 mattress vendors we visited today. My wife and I spent our whole day shopping for a matters and the place we went to last was the place we bought from. I learned so much about mattress than I have ever known. Bill pointed out numerous things to consider while buying a mattress.He really understands the buyers needs. I highly recommend stopping by the store. We went twice in one day and came out with a mattress. Thats how comfortable we felt. We are super excited, thanks Bill.
My wife and I were impressed with Bill from the meet and greet, to him asking and remembering our needs, to making sure we understood all of our options without putting any pressure on us to buy. You can tell Bill’s not just a good salesman he’s a good person and we appreciated that today.Thank you, Bill.
My wife and I went in for a bed frame and came out with a mattress that was perfect for us at a great price!Bill took great care of us, didn’t pressure, but had a great knowledge of the mattress we wanted!We’re definitely happy. If you’re looking for a mattress look no further, come see Bill, he will help u get what u need!
Have bought 2 mattresses from here both from Bill. Great sales guy, will continue to shop here. Hope your knee gets better.
Bill, our sales consultant at the Ortho-Glendora store was OUTSTANDING! His customer service was “top notch”, gave us a great deal, and my wife and I are very pleased! Bill took the time to understand our needs and wants, and never “pushed us” to a particular mattress...rather, he provided us our options, and helped to guide us along the way. Go see Bill at Ortho Mattress in Glendora...you won’t be disappointed! Thank you, Bill!
Great location! Bill was super helpful and friendly and helped us pick out a new Tempurpedic Queen for a great price. Would definitely recommend and would go there again.
Great buying experience!
Made the mistake of buying a mattress from Costco and hated it. Like sleeping on the floor. Had to return it. Ended up going to ortho mattress Glendora and glad I did. The salesman Bill walked us through letting us test out different mattress. The only way to get what you really want. Bill gave us great service and a great deal on a premium mattress. Need a mattress? Make this your first stop.
I WENT TO THE STORE VERY CLEAN AND NEAT ATTENTION WAS GREAT I WAS IMPRESSED WIWITH THE
Dreadful customer service. We love the mattress, but if anything goes wrong, do not expect anyone to care, much less accept responsibility, or help fix the problem.
Great place to buy a mattress. Excellent customer service. In and out very quick. Bill was very helpful.
This store was great!!! Ask for Bill, he was awesome at find me the mattress I needed...
Really great service. Found exactly what we were looking for
The salesman was extremely patient and thorough. We’re looking very forward to our adjustable bed.We’re repeat and satisfied Glendora Ortho Mattress customers!!
Great service highly recommended
Had a wonderful experience with sales representative Bill! Answered all our questions, was helpful, kind and efficient. Will be doing business in the future and would highly recommend coming here!
Just bought a mattress with my girlfriend with help from Bill. We started out at Ortho Mattress. Bill walked us through several mattresses until we found what type suited us best. Although it was difficult and took some time to find the one, Bill had patience and was quick to give facts and answers to any questions we had. We went to several other stores but ended back at Bills(Ortho). They had the mattress for us and Bill took care of us. If you are looking for a mattress, be sure to stop here and ask for Bill.
Bill was the best helpful and straightforward
PLEASE DO NOT BUY HERE they screw me up THIS INCLUDES BILL HE DID NOT HELP I BOUGHT A $1700 MATTRESS WHEN WE GOT IT IS WAY TOO FIRM NOT AS THE ONE WE TRIED AT STORE SO HE SAID THEY CA. EXCHANGE IT SO I CHOSE AN ALMOST 5000 ONE. NOW THEY DO NOT WANT TO DELIVER THE 5000 ONE THEY WANT ME TO KEEP THE 1700 ONE SO PLEASE BE CAREFUL PEOPLE
MY WIFE AND I HAVE BEEN LOOKING FOR A MATRESS AND DECIDED TO VISIT ORTHO. WE WERE GREETED BY BILL . HE WAS VERY HELPFUL EXPLAINING THE DIFFERENCES IN CONSTRUCTION AND MATERIALS. IF YOU ARE IN THE MARKET FOR A BED I HIGHLY RECOMMEND BILL!
Super great experience! Got exactly what we were looking for, for a great price. Bill was super helpful as well!
My husband and I came in and spoke with Bill. He was very friendly and helpful. We ended up buying a dual control adjustable bed and mattress. He worked with Our budget and we are very happy with his service.
After years of just buying Mattresses from Costco my wife and I decided that it was time to invest in some real sleep. Bill at Ortho Mattress greeted us and helped us pick out the perfect mattress. He was very welcoming and did not try to sell us on any certain bed. Ge helped us find what worked best for us. Great, friendly service. And kept very clean for all you people afraid of Covid. Thanks Bill.........Brian and Lydia
Bill was great, he was able to answer all of our questions and he was patient with us while we tried mattresses. We came back 3 weeks later after trying 3 other mattress stores to purchase an ortho.
We just got our perfect matress and adjustable base. Bill is very professional and helpful!!!
Met Bill and he was great!! Very knowledgeable of all products and was not afraid to tell us the truth a product. I would come back should I ever need another mattress
Bill was very helpful! I tried a few of the beds and found one I really like. The bed will be delivered tomorrow. Go see Bill if you need a new mattress. Very helpful! Thanks!
We worked with Bill @ the Glendora store. Very helpful & patient. Answered all questions, and No Pressure !!!!!Delivery as scheduled, however the wrong bed frame was sent. We advised Bill of the problem, the correct frame was delivered and and assembled a few days later.All is well........ would work with Bill again should the need ariseDebby & Vito DAlessandro
Bill is the man. He made sure we were informed and showed us all the options. We chose a temper-pedic and couldn’t be happier. Come see these guys for some good service. Thanks again Bill
I totally recommend this place. I just bought a mattress form here and the salesman Bill did an. Amazing job explaining everything to us.We will be giving back to get a mattress for our guest room.
Bill was excellent, he hooked me up with a great mattress and adjustable. Highly reccomend seeing Bill. Hell take care of your needs.
We went to check out mattresses and the sales rep, Bill, was extremely helpful and understood exactly what we were looking for and provided us with plenty of information. Overall great experience and cant wait for our mattress to arrive this week.
Had a great time with Bob choosing our new mattress. Bob was a pleasure to deal with. He was very knowledgeable, very helpful and didn’t try to steer us towards a more expensive mattress just to make a bigger sale. In fact, he directed us to a more reasonably priced mattress that he thought suited our needs better and it did for sure. I would recommend Ortho Mattress to anyone and suggest they ask for Bob. You won’t be disappointed!
Great customer service. Bill was very knowledgeable and helpful.
Bill my sales man was great he was very knowledgeable and helpful he never once pressured me to buy anything i felt very good after leaving the store I bought a king from him and will be coming back this week to get 4 more beds for him ... thank you Bill you are great
Replaced my mattress for over 10+ years with a mattress from Ortho Mattress! 10/10 experience, Bill was an amazing salesmen and went above and beyond for me! Recommend coming here and asking for Bill to assess your mattress needs, he’s awesome!
Just bought a bed at ortho the salesman bill was great he took his time trying to find the right fit for me and my wife I want it soft she wanted firm he helped us find the right one that Suited us both and he did will go back again.
Did some research on Ortho Mattress and realized they were open! I was looking for a good mattress for my Mom! Bill greeted us with a great personality and mask! Lol! The overall service was great! Ortho Mattress in Glendora thank you! Thank you Bill for your excellent customer service! Til next time!
Salesman was informed about the mattress Clean place
Bill was great! He went above and beyond to help me find my perfect mattress. Go see him before you go anywhere else!
I highly recommend this particular Ortho Mattress Store and ask for Zaman! He was very accommodating and didnt pressure us at all. Hes very knowledgeable and was able and willing to answer every question not only from my wife and I, but my 5 year old son as well.
I want to thank Michael for being so nice and helpful. He answered all my questions and I feel very good about my purchase. It isnt often you find an honest mattress salesman. I will be looking at this place again when I get my mother a mattress.
Extremely great customer service, super welcoming, and shockingly great deals with a wide range of mattresses as well. Ask for Bill, theyre open!
Excellent customer Service. My husband & I planned on going to several stores to look at mattresses on Saturday. However, the great price and explaining the differences on the products by Michael - we knew we were done. Same day delivery and haul of the old mattress was wonderful too! Shop with confidence at this store!
Just purchased Pembridge mattrice, love it. Thank toy Bill for your outstanding service.
Bob and Nikki Ann were great! Great customer service! The place was clean and nice. The one on one service was great. They were very knowledgeable, honest, and always smiling. They were very helpful. I didnt feel pressured to buy anything. Price is also great.
Bill was great. I love shopping at the Ortho Mattress store. Always get great service
Excellent service and great prices. Bill went above and beyond to help my wife and I find a perfect mattress.
BILL WAS FANTASTIC, KNOWLEDGEABLE, FRIENDLY AND FUN!!
My husband and I needed a new mattress since I am pregnant and needed to get better sleep. We were recommended to go see Bob. He was great. I described how my back was feeling from my old bed and he immediately showed me one that felt perfect. We bought and I am so glad because my back and sleep has been so much better ever since. Will recommend my friends when they need a new mattress.
Bob was great! Super friendly and informative. He helped us with our purchase and made this shopping experience pleasant... we never felt pressured to make a selection.
Had a Great Experience just purchased my second bed from Ortho this time I bought a king size the salesman Bill was a great guy, great Customer Service With a Good Attitude, pleasure doing Business Again!
I would like to thank Michael for helping me and my brother find a great mattress for my mom. We were hesitant coming in at first, but he really made us feel comfortable and confident about our decision. He asked a lot of questions that helped us find a perfect match without her having to come in. Its been a week since the mattress was delivered and I felt a comment was deserved. Thank You, Michael & Ortho!. Sincerely. C.M
Great service. Bill was excellent and got us in the perfect mattress. Got see him!!!
Went in quick and bought a very nice mattress Bill had really made us feel good excellent customer service. come in ask for Bill.
We had a great experience and purchased our 4th mattress
Bob was super. He knew his product and recommended my 16-year old with minor back issues, lay down first on a Lansdowne LBT mattress -which was the one she chose after sampling a 1/2 dozen more. Best experience in selecting a mattress possible. Good discounts too. During the same visit, my wife and I decided to get a queen size for us, same model, to replace (Im embarrassed to say) a 30-year old mattress! Delivery took place the next day with two COVID masked, very polite men. Would I recommend this store and its products? Absolutely.
They were very nice but you never know with mattresses. They mark them up by like 500% then provide what look like big savings, so its really hard to tell. But I got what I wanted and the sales people were super nice and I was in and out fast.
If you are looking to buy a mattress at a place that is knowledgeable, professional, wont pressure you and has excellent Customer Service, come here and ask for Nikki Ann!! I went with my sister who needed to buy a new mattress, and Nikki Ann took such great care of her and I even though I wasnt buying one! Im pregnant and she was so sweet to make sure I was comfortable and had me relax on a bed that reclined while I waited for my sister to decide on a mattress! She was very warm and welcoming as well as patient and attentive with all of her customers as she helped all of us at the same time! I will definitely come here to see her when its time to replace my mattress, and I highly recommend that you see her too!!
I came into the store Monday, Bob had been recommended to me by a friend. I was looking for an inexpensive yet quality mattress set for my guest bedroom, but had no idea what to purchase. Bob was so helpful and knowledgeable! I got a great deal and am very satisfied with my experience!
Bill was great. We bought a cal king adjustable bed On 8/8/20 and saved some $$ over other mattress places for same product.
Bill was very helpful.
Michael helped me a lot! He is very knowledgeable with their products. I went there just to see but ended up buying a mattress that felt so good for my body. Michael thank you so much. To top it all he was friendly and not pushy.
Nikki Ann has truly helped my mom and I on picking a mattress with the inclusion of sales/deals and what conditions should be kept in mind on prolonging and less damage to a mattress. Also, she has assured what level of comfort we preferred. She has covered all important details of the deal and what conditions should be met when recycling a mattress, what to do when the delivery comes, and the processing fee. Could not thank her enough.
We had a wonderful experience at Ortho Mattress. The customer service was excellent. Michael was very helpful with finding specific mattresses within my price range along with describing the various aspects of each. He was very friendly and nice!
Went into the store expecting to walk out like a few other places.. But Bob was very helpful!! He answered every single question i had.. Great experience thank you Sir
Just got our new mattress yesterday, its fantastic! We had a wonderful experience with this purchase. We went into Ortho and we were helped by Michael. He was extremely knowledgeable about mattress construction and sleep! He spent alot of time figuring out what we needed and we are loving our new mattress. Thank You Michael & Ortho!
Went in to this store last Friday while I was getting my phone Next door since I needed a new mattress. Bob did a great job in showing me the different types and helped me decide what will work best for me so I can get better sleep. We sat down and I agreed to price and everything is set up, once I get paid I will be back in to get my new mattress. Thanks and see you in a couple weeks Bob so I can finalize order.
Get your bedroom set here! Michael was so helpful, every step of the way. He got us a great deal on a bed set, (beautiful headboard with drawers by the foot) and 2 matching nightstands! Such beautiful wooden furniture! Thank you guys so much!!!
Needed a new king size mattress quick! Michael helped me out and got me a great top of the line mattress. Its amazing. Excellent customer service...VERY HELPFUL!