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NAPA Auto Parts - Genuine Parts Company
40 Baker Hill Dr, Glen Ellyn, IL 60137, United States
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NAPA Auto Parts - Genuine Parts Company
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Do
Review №1

When was the last time you had fun going to the auto parts store? Yes it was a fun experience. The gentlemen that work there led by Jay were most attentive and we had a good time talking about vehicles. They brought the parts right up and walked me around the store to show me some other things. They also told me about a 20% off everything deal. You dont get that at the big box stores that Ive been going to.I will be back to get their ideas and buy what I need to maintain my vehicle.

Ha
Review №2

The service is fast and efficient. Always have the parts I need for a great price!!! Phenomenal!

Pe
Review №3

Great service from the drivers and commercial manager and staff! I can always count on them to find what I am looking for

Ge
Review №4

Very nice & informative staff. Had free home delivery with online delivery tracking Professional and kind and fast service & delivery Very reliable The right choice for auto supplies

ar
Review №5

Napa always does a nice job for me they always go out of their way for my parts

Ji
Review №6

Great service from the counter crew...friendly too!

De
Review №7

Great place to get parts for your vehicle.

Ph
Review №8

Ordered filter was wrong but getting me the right one

jo
Review №9

Nice store, worked here a number of years ago and it still seems well managed and well kept. Always friendly (ask for Bob if you want the best service) and always helpful. New layout looks nice as well, things are easier to find.

Ro
Review №10

Came here for a battery replacement. They tested my old battery for me which was great, but I was surprised that they would not install the new one for me. They did supply tools for me to do It myself. It was difficult to understand the battery warranty policy and get it in printout (printer connection not working so I never got it). They were not so helpful with explaining how the battery replacement proration credit worked either - It was like pulling teeth to get them to explain it to me. They offer a AAA discount, but did not remind me about it. Nothing in particular grating, but not a great experience overall. Ill try another store next time.

Bo
Review №11

Walked in with a dead battery that was under warranty, walked out hassle free with a new battery. Nice group of people in there.

Ho
Review №12

My name is Loni Howard - owner of Howard Productions. I would just like to give a shout-out to the staff at Napa in Glen Ellyn. I have been a technician for 30 years, and while I do prefer Napa parts, the management and staff at this Napa go above and beyond every single day to help my make our shop succeed. Its everything from the competitive pricing, to the actual parts they stock in the store, to the staff always trying to make sure they deliver 110% percent. With so many different cars on the road coming into our shop and so many different parts for each car - it is impossible to have everything, but Napa sure does try! On any given day the staff at Glen Ellyn will drive to 3 or 4 other stores, not including the distribution center - to make sure we get the parts we need so that we can ensure a successful business - but more than that - Happy Customers! Our shop is AutoMotivation, and is located in Lombard, il. This Napa store is helping us grow our business and succeed!

Da
Review №13

Great service at Napa. They helped me get the right windshield wipers. When I had trouble installing Jason went the extra mile to help me install them. Saved a time for me and earned a loyal customer at the same time.

da
Review №14

They have it all. Better parts and everything is in stock

Da
Review №15

Always good price

Je
Review №16

These guys are exceptionally nice and so helpful, especially Neil and Bob.

Dw
Review №17

They have what I need when I need it.Most recently I bought a battery charger.its really high quality and just what I needed.

Mi
Review №18

Good prices

Vi
Review №19

Ive been here a couple times. The store is very clean and organized. Employees are very helpful...

Ro
Review №20

I dont know a lot about cars but they are able to help me when I go into the store

Ch
Review №21

Manager is really nice over here. Did an exchange for brake pads (my fault, bought fronts and needed rears) and it was no hassle.

Ke
Review №22

They always have in stock what I need. And I know the quality parts

St
Review №23

Great Staff / Helped me check my battery, etc...

Mi
Review №24

This Napa location is the best! My truck is a 66 C20 and my motorcycles are from 1971 so I usually come here first because they have everything the other local auto stores dont have. The Staff is also really helpful and they always have great deals. The Napa brand stuff is good quality and occasionally they have remanufactured old stock parts. As long as Im living in Glen Ellyn Ill be a customer here!

P
Review №25

Very well laid out store with a great selection of parts as well as friendly, knowledgable staff.

Du
Review №26

Great group of folks working here. Very friendly, got me in and out in a jiff.

Ke
Review №27

Real helpful and nice employees

Ja
Review №28

As a walk in customers, I got the strong impression I was disturbing the counter personnel, who were visibly relieved when I told them not to bother looking for the part they cautioned me they werent sure they would have.

hg
Review №29

Great service great genuine parts

Je
Review №30

They seem more attentive to the men rather than a woman with a baby with a specific part number. As if women with a baby in tow cant possible know about cars!

D
Review №31

Very helpful staff

Ji
Review №32

Ordered online and picked up. Discount and friendly staff.

M
Review №33

Great staff

An
Review №34

Reliable auto parts

Ja
Review №35

Helpful personnel

Ia
Review №36

Parts

de
Review №37

NAPA

Ad
Review №38

Needed six auto parts at closing time on a Saturday. Called store to double check to see if they had all parts in stock. Bob was excellent. Found that one part was not available. At closing time, he checked another store and entered all sku numbers for the other 5 parts to insure the other store had them in stock. Over and above the call of duty and so appreciated. Thank you Bob and Napa for consistent excellent and helpful customer service. Napa is my go to store now!!

Information
6 Photos
38 Comments
4.7 Rating
  • Address:40 Baker Hill Dr, Glen Ellyn, IL 60137, United States
  • Site:https://napaonline.com/stores/il/glen-ellyn/40-baker-hl?cid=pl_yext_gpc_GenuinePartsCompany_35680
  • Phone:+1 630-469-2086
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–6PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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