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Advance Auto Parts
696 Roosevelt Rd, Glen Ellyn, IL 60137, United States
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Advance Auto Parts
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To
Review №1

If you call, consider it a miracle if the phone gets answered.

Sh
Review №2

I had a talk with the district manager today over the phone and he showed me professionalism and the way he cares about his place of business and employees and I appreciate him

Ra
Review №3

Very helpful staff. Came in recently to have them scan my OBD for the check engine light code and not only did they do that quickly and helpfully, but helped me lightly troubleshoot my problem.

St
Review №4

I needed a new battery, and I was satisfied with the price offered. More importantly, I appreciated the courteous and efficient service and install, allowing me to quickly get back to my day. Very happy with my experience and grateful for the help.

Bi
Review №5

Great place. Friendly helpful staff.

De
Review №6

Wow! Eddie, the mgr. called several other stores at 8:15 AM to find a 6 volt battery for my classic car....headed to a show. Then, he called me back! all within 5 minutes. 50 years of working on cars-I think his service is matched by no one! Thank you Eddie and Advance Auto.

Da
Review №7

The people here were very helpful and found exactly what I was looking for.

Ja
Review №8

Always the best place to shop anything automotive employees will always help very clean to

Ni
Review №9

Wouldnt shop anywhere else employees are smart and have knowledge unlike autozone didnt even know what size a tire lug nut was or how to look it up left right then and there 😂

Si
Review №10

Always very helpful and the staff is very generous.

De
Review №11

I stopped going to Autozone a year ago because Cody is genuine and provides fantastic customer service. He goes above and beyond everytime I stop in store and a true solution provider. He was once on lunch in his car and saw me struggling with installing wipers and stepped in and resolved my headache. Its really hard to find an employee/manager like Cody, he loves his job and cares about his customers. 👍

Ri
Review №12

Staff decided that playing on the cell phone for serveral minutes was a higher priority than having someone wait in line and ringing up a 2 second sale. Playing on the phone afterwards could have been done.

Al
Review №13

Ron is seriously such an amazing man!!! I was having a terrible day with my car and he was extremely helpful and got everything running perfectly within 10 minutes. I really appreciate his customer service and expertise. Thank you so much!!

Ra
Review №14

Fast friendly and great pricing!

Mi
Review №15

Friendly workers 👍

Ch
Review №16

I am changing my review from 2 stars up to 4 stars.An employee by the name of Ben A. Changed my opinion over something as simple as wiper blades. I bought dinne high end wipers for my car that I couldnt get to fit. (Ive done wipers before, both styles, but I couldnt get these on for the life of me)Ben got them on first try no problem. Good customer service, so Im definitely coming back as a result.

Pi
Review №17

Customer service is always A1 here they never fail to let me down!

Al
Review №18

They retested my battery that the dealership said failed and it came up good with perfect Cold Cranking Amps. The guy behind the counter couldn’t have been more helpful and I was so happy to not have to buy a new $200 battery when my current one is perfectly fine. It was nice not to be taking for a ride and I’ll definitely be talking to my dealership manager after this find with the print out in hand. I’ll certainly shop here more often as a result of great service and selection too :)

da
Review №19

Cody is the man always gives me great advice and excellent customer service 😎

Mo
Review №20

The staff is welcoming and helpful. They asked me what I needed as soon as I walked in and assisted me in installing the new windshield wipers on my car, despite the freezing weather.

Fr
Review №21

Super helpful, good listeners, highly consultative, responsive service when a battery failed under warranty. Cody went the extra mile to expedite testing and replacement battery, and work with my schedule. I joined Speed Perks loyalty club because of this experience and the overall positive experience since they opened near me.

al
Review №22

Great shop i came today and it’s was raining and he replaced my wiper. nice and very friendly people. thank you.

jo
Review №23

I had to change my rear brake light in their parking lot.Of course I had no tools necessary to do the job.I was willing to go back in the store to buy a cheap screw driver.They were kind enough to let me borrow several to get the job done.I thought that was very commendable of them.It is good to have nice people working behind the counter.

L.
Review №24

I can always find what I need at Advanced Auto Parts. There staff is really helpful. They will run tests to determine the exact problem with your car. The store has a large inventory. Its staff offers various grades of produces to fit your budget.

Ja
Review №25

Perfect person and great service

Ma
Review №26

Outstanding assistance when car battery was dead in parking lot next door. Jumped the battery, drove over to their parking lot and within 10 minutes we were on our way with a new battery. All this in 90+degree heat. Cost was reasonsble, cant thank them enough!

Ro
Review №27

Very helpful team here. I had a dead battery and they offered to test it, recharge it, and test again at no charge and no purchase commitment. Very friendly as well. I will be coming back here for help and with my business.

Cu
Review №28

Went in to buy wiper blades. Not the cheapest, but the service was great & made up for the $$$.

Ch
Review №29

Great job, knowledge everything on cars !!

Te
Review №30

Very helpful!!! Super team of guys who really know their stuff had exactly what I needed and gave me recommendations on who installs remote starts. Thank you!

Mi
Review №31

Step dad and I work on cars over the winters and they are always kind and helpful when we make our multiple trips in a day when working.

Ne
Review №32

Great customer service the store manager Alan is great he help me get the right parts for my car

Br
Review №33

Were not very friendly or helpful. Asked them to show me something on my car and the lady got smart with me and wouldnt come out and help me. Was rude and borderline disrespectful. SINGLE WORST EXPERIENCE IVE EVER HAD WITH ADVANCED AUTO. and ive spent thousands and built a car with parts from this place. Ill stick worth my nornal location and wont be back here to this location.

ke
Review №34

I run a fleet of trucks and equipment for a construction company and we have an account there and we use them a lot theyre very fast at getting what you need and theres a lot of things they can get that I wouldnt have thought before they could get they do a great job and theyre very fast

Ju
Review №35

I usually know what Im after when I go in but if I dont the staff is always helpful. If they dont have a part they will call the store a few miles east and have them hold it for me.Im disappointed that they quit scanning error codes but apparently it was a corporate decision so Im not holding it against this location.I still prefer Advanced over AutoZone.Unlike the location in Naperville they only take oil for recycling, and not coolant. Which is fine as the tire shop across the street does.

To
Review №36

The GM here has amazing customer service!

le
Review №37

Phenomenal service

He
Review №38

Never again

ar
Review №39

Best auto parts store

Ca
Review №40

Great customer service and helpful staff!

Jo
Review №41

Competitive pricing and great service with smiles.

Je
Review №42

Convenient usually have what you need

Br
Review №43

I got what I needed, got good advice, in and out quickly.

SZ
Review №44

Always friendly people helping out, when needed. This is my go to store for any auto parts.

Dw
Review №45

Helpful good customer service.

Jo
Review №46

Very good costumer service!

Ru
Review №47

The worst. The service is terrible.

Ro
Review №48

Always helpful staff.

He
Review №49

Very helpful staff.

Jo
Review №50

Good selection of parts and tools

Ti
Review №51

They were understaffed the day I went and had to wait 20 mins to get my battery tested.

Qu
Review №52

Quick and knowledgeable service

Da
Review №53

Helpful guys!

Ke
Review №54

Great people

Mi
Review №55

Great team

Di
Review №56

Super knowledgeable

Mi
Review №57

GREAT

Da
Review №58

Nice

di
Review №59

Had what i needed

Hu
Review №60

Advance Auto parts store. The car broke a break pipe and ordered some brake pipes.

Information
14 Photos
60 Comments
4.5 Rating
  • Address:696 Roosevelt Rd, Glen Ellyn, IL 60137, United States
  • Site:https://stores.advanceautoparts.com/il/glen-ellyn/696-roosevelt-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 630-790-1232
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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