For the second time in 6 months my left aid is not operating properly. I was offered the opportunity to once again return it to corporate repair center at another cost to me of $450.Personally I think this is outrageous. In less than 12 months I would have to spend $900 to have the same aid allegedly repaired.The aid has not been abused. The local audiologist acknowledged such.This same aid has been returned numerous times for alleged repair or replacement.At no time has there been any mention of abuse by me nor any suggestion of such.It is my opinion that this repair should be done cost free to me. My further opinion is that considering the number of times it has been returned for service it should be replaced with a new aid and not repaired or replaced with one that has been renovated.
The Beltone staff was professional and courteous. I didnt have to wait, the service was prompt and efficient. I was not only informed of the overall process before hand, but was allowed to visually observe the results and ask questions after the exam. I would gladly recommend family and friends to choose Beltone for there next Hearing evaluation.
Went in shop to make an appointment. There had been a cancelation so I was able to get service immediately. Service was great as always.Glenice Harris
I had a very pleasant experience getting to know David and Anita. They are both very friendly and capable. David did a very thorough hearing exam for me, and made certain that I understood all the findings. He also asked a lot of pertinent questions and explained why he was asking them. Then he gave me a chance to ask him questions and answered all of them to my satisfactionThanks for providing this wonderful, comprehensive service.Janet Hill
I feel that I had the most thorough ear exam ever. I look forward to receiving my new hearing aids. I send many thank yous your way.
Had a great check ✔-up today. Learned a lot about my hearing. Thanks for letting my guest come back with me to learn as much as I did. They were fascinated about seeing in my ear as I!
This place helped me hear better.
They wouldnt honor my $1000.00 gift certificate so I didnt buy the hearing aidsseems your advertising is a scam. lets spread the word
Very professional, .very willing to share pertinent information and explains. What she might ge doing as she moves from one task to another.Thelma R Smith
Tom was very helpful explaining everything about my hearing loss and what was available as far as cost and leasing programs.
Beltone is the best. I would encourage all to check them out. Very friendly staff.love them.
Friendly, helpful people at West Broad Street location.
Allison & David were very professional and helpful. I will gladly visit them again.
I recommend Beltone Virginia to anyone that has a hearing problem. They are very professional and very fun. This is a highly recommended place. They take great care of their people. I would not have went anywhere else. Stop by to see them and you will feel the same way I do great people. Ive got my hearing back thank God for them
Great people,they know the hearing aid business very well. I was there today and was very satisfied with there service,will be back tomorrow.
Nice conversation but I didnt get what I came for
Toyke was extremely nice when I had trouble with connecting my hearing aids ! 5 stars !
Very responsive and courteous.