user
GameStop
9853 Brook Rd #105, Glen Allen, VA 23059, United States
Appearance
GameStop
Comments
Te
Review №1

Great customer service and had the game my grandson was looking for.

Da
Review №2

Awesome they always have the best service at this location.

Ma
Review №3

It has great people that work there

Ma
Review №4

Friendly staff, always find something!

Ra
Review №5

This GameStop is located at 9853 Brook Road, Suite 105, in Glen Allen, Virginia.It has outstanding staff. We find them to be very easy to talk with and they let us ask questions, and we get enthusiastic answers. They have a good selection of games and a convenient location, though it has a tight parking lot area.Once we traded in an older PS system when we got a PS2, then we went back years later and got a good deal on a refurbished PS4.Will be back!

Mi
Review №6

The staff here is so friendly and helpful. Very knowledgeable and patient as well. I usually dont frequent GameStop but this store is the exception!

Ab
Review №7

It is the only place that will let you try a used game literally for free, no questions asked. Competitive pricing and discounts on variety of products. Helpful,friendly and knowledgeable staff. Although sometimes cluttered, always smells nice.

Gr
Review №8

Erica, the employee, said hello and had great conversation! This GameStop was way better than Mechanicsville. And if the dude had treated me better, I wouldve spent the $80 there!

Wi
Review №9

Went in to trade in my original switch for the newer model with improved battery life. They were awesome. Were very patient with me while I transferred the profiles from the old switch to the new one. Always awesome service when I go in

La
Review №10

Love this location bc of worker Lexi! She is always courteous and professional. She is very helpful and knowledgeable about gaming. Thanks Lexi for awesome customer service!

Ma
Review №11

Simple and easy to get what I wanted. Employees are nice to have a conversation with about the games and seems like they know alot about them. Favorite game stop to go to

ed
Review №12

I am not a gamer but came in Game Stop to purchase some Funko Pop Vinyls. I called ahead for some hard to find (atleast for me) Pop Vinyls. I was surprisingly excited to come in and find out that they had what I was looking for. The staff was helpful and friendly and I had a fantastic experience. Go in and find out for yourself 👍

Tr
Review №13

I love Lexi and the effort the workers put in to help you find what you want

Ha
Review №14

Great place to buy games, but as with any other GameStoo, not to sell.

He
Review №15

Super friendly and helpful staff. They make you feel like youre talking with a buddy rather than a corporate entity.

Jo
Review №16

One of the best stores for having games in stock. Solid selection of older games on Xbox 360 and PS3.

Ro
Review №17

The employees are what make this a great Gamestop. Theyre friendly and extremely knowledgeable about games, but theyre not condescending. The store is neat and well stocked with new and used games.

Co
Review №18

Very helpful staff, and very knowledgeable. Good selection of games and accessories.

As
Review №19

Friendly staff well-organized store would recommend

Ja
Review №20

Despite their reputation, Ive had nothing but good experiences in their stores. Their staff has always been knowledgeable and willing to help.

Ni
Review №21

The staff here is great! I went in there today and to turn in items and the guy wasnt mad that I didnt know what I wanted to get.

Ch
Review №22

Great location with a friendly staff had all the answers to my questions and made it a very easy shopping experience strongly recommend

La
Review №23

Alexis is a friendly and very knowledgeable employee!

Li
Review №24

Clean store. Well stocked. Knowledgeable employees.

Ch
Review №25

Always find games decently priced

Da
Review №26

Great customer service! Black girl who helped me was outstanding.

Da
Review №27

The prices were ok and the service was great.

Da
Review №28

It was ok. Just not as big a selection and the store displays were cluttered or in bad shape. Clerk behind counter was nice.

no
Review №29

Attempted to trade in my PlayStation VR today at this GameStop that I have been coming to since they opened. The ladies there did not know the first thing about hooking it up or how it works and directly accused me of trying to sell them something that didnt work except they didnt have a PlayStation 4 to hook it up to. I promptly returned back to my house and hooked my psvr up to my PlayStation 4 showing that all the blue lights work which they told me did not. Could this be that the staff is just too stupid to figure it out? I think so. Now having been laughed at and ridiculed and accused I will not be returning here ever. When am I only reasons for coming was to show support for the store. I dont need your games ladies theyre all available for sale on the PlayStation Marketplace. Which is why yall have gotten into selling socks and clothing items and nothing that has to do with video games trying to stay open. Now for the thousands of dollars in my lifetime that I spent there I will never spend another penny.

Er
Review №30

Game Stop is always busy, but the staff are helpful and quick.

Hu
Review №31

I have no complaints about this location. Except it was pretty warm inside and could make it uncomfortable to shop for and extended period of time. The air conditioning may have been on the fritz that day. The item I put on hold was available at checkout. So, I did not have to stay long; I was in and out.

su
Review №32

This store always have the game I want

Sa
Review №33

Pre good variety of games n products; nice staff

Ka
Review №34

Staff is courteous and very helpful; great discounts, games and accessories!

Ke
Review №35

Smaller than the usual but nice people

Mi
Review №36

Excellent service will only deal with them

Ke
Review №37

Good selection if games, easy access

أح
Review №38

It sales p s 4 games and other games

Cl
Review №39

Love yall.

Cl
Review №40

Nice & Helpful Employees.

er
Review №41

Its usually not busy

Na
Review №42

Really good

Is
Review №43

They were helpful

Mi
Review №44

Friendly staff, but selection was limited.

Sh
Review №45

Great Service

T
Review №46

Good selection

Do
Review №47

Standard gamestop

Bo
Review №48

Love it

Information
6 Photos
48 Comments
4.5 Rating
  • Address:9853 Brook Rd #105, Glen Allen, VA 23059, United States
  • Site:https://gamestop.com/store/us/va/glen-allen/4934/brook-road-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 804-261-1636
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations