As a long time customer of Enterprise Car rental service I expected a high quality customer service and cleanliness. Itβs the only reason why I choose them first time and time again.Overall the experience with Ahmed (I hope Iβm spelling it correctly) was great. Helpful, friendly, I appreciate his attitude during the process.π Which is more than I can say for someone we encountered there.I only wish they would have offered to hold on to the car to clean it properly rather than rushing. I understand it was near closing time but it would have been more thoughtful.I didnβt notice right away but the floor mats are missing.π€·πΎββοΈThe entire car was covered in dog hair (I donβt own any pets π₯΄) and the trunk has a wet dog smell.Over time Iβve been able to get rid of most of the hair, but not the smell. π€’From searching online to getting the keys, Enterprise Car Sales made getting another car simple and easy.
No lemons, and SAFE to take your elderly mother knowing salesman she wont take advantage!! The most smooth car buying experience Ive had. No haggling. No hidden charges. Buying a cell phone takes longer than this...so pleasant and recommend 100%!!! You know ur getting QUALITY.
Incredible easy to deal with. No hassle pricing that is very reasonable. From the moment my wife and I walked onto the lot we felt both at ease and comfortable.
Phil was awesome during this process. When I spoke with him on the phone the first time speaking, he had a bunch on questions so he was able to start isolating which vehicles I might be interested in purchasing for when I came in.I appreciated the bluntness, and how open he was / wanted me to be. That made the experience more efficient! He also was very knowledgable with his inventory.I definitely recommend Phil if you are looking for a new ride!
This was hands down the best car buying experience that I have ever had. Everything was quick and easy! No hassles or problems! Will not go anywhere else to buy a vehicle again!
We worked with Ulises E. at Enterprise Car Sales. Ulises was extremely knowledgeable about the car we were interested in purchasing. He made sure we understood all the options and the history of that particular car. This was a no pressure sale. In fact, he was very partient with us and agreed to hold the car for a few days while we made our decision on whether to make the purchase. Manager, Allen C., was also very helpful and applied no pressure. I have been buying cars for 40 years and I would say this was one of the best salesman I have dealt with. I would encourage anyone to start your car search with Enterprise.
Great service. Got an awesome car & the best salesman ever!
Great experience, I went and got a car about a month ago and a month later my wife went back to get hers. Worked with Ulises the 2nd times both times were great. They pretty much take the stress out of buying. Alan is great too funny guy. Great Vibes ππ½ππ½
Philip Biehl was amazing and made the process so easy. Highly recommend for anyone in the market for a car.
I had a very positive experience purchasing my car through Enterprise in Gilbert, AZ. I was assisted by Ulises and he was very patient and thorough throughout the whole process. I appreciated the fact that I felt no pressure and that all of my concerns were validated and my questions were answered. It was such a smooth process and Ulises was wonderful to work with. Id totally recommend Enterprise Car Sales!
My experience was great and I would highly recommend Enterprise car sales to others. The price was very fair and slightly below dealerships in the area. The car was missing some small accessories, and Enterprise the manager Mark went out of his way to locate and provide them for me.My salesman Philip was attentive, listened to my needs, and was very pleasant to deal with.If you would like a great price on a low mileage used car that has been well maintained, Enterprise is a great choice!
After renting a mini van from Enterprise, I found out they had used cars for sale. Iβm now the proud owner of a 2019 Toyota Corolla. Enterprise Car Sales promptly contacted me, showed me cars online, and then answered all my questions by phone even though they had initially wanted me to come see them in person. After picking the car I wanted to see I arranged a time to meet in person and go on a test drive. Patrick answered all my questions and if he didnβt know the answers immediately, he looked them up so he could answer me. It took awhile to actually get the paperwork done. But an all around pleasant experience working with Patrick and the other personnel.
Great place to buy a car with no pressure of hidden fees unlike the other dealers I went to. At Enterprise every time I found a car to drive it sold before I got there. Because I was coming from the White Mountains Patrick Glover my consultant went to Tucson and brought back a car for me. Nobody I know of likes buying a car but this was truly a nice experience for a change.
Ulises hooked me up! I had a great time, light and friendly. No pressure and completely transparent. Iβd definitely do it again! Thanks to Ulises and the rest of the crew.
Phillip S. was great and everything went smoothly in our car signing process compared to other brand name dealers.
My mom and I went into Enterprise Car Sales in Gilbert to shop for a car for my mom. Shes in her 80s and needed to downsize from a large, luxury sedan to a compact size car. Ulises Esparza was our sales consultant and I cannot say enough good things about him. My mom had driven the same car for 23 years. So, buying a new car was a big transition for her. Ulises was extremely patient and indulgent with my moms many questions and requests. He worked very hard to show my mom a variety of cars he thought would meet her needs and explained, in his opinion, in detail what the pros and cons were of the different makes and models. He is a straightshooter - gave my mom the facts and let her make an informed decision. I felt as if Ulises was helping his own mother shop for a car. He really wanted us both to feel confident in the this car buying decision and did his level best to ensure that. I highly recommend working with Ulises. He made buying a car (a stressful experience under any circumstance) as stress-free as possible.
Went to the Gilbert location to look at a 2020 Mitsubishi Outlander Limited. Worked with Patrick Glover to purchase vehicle. Whole transaction was simple for buying a car.
Mr. Wheeler (sp?) is a very likable man, he did not pounce on us the moment we stepped on to the property but did keep an eye on us until we had a question then he was there with answers and to make sure we were able to get into the vehicles we wanted to see. I was not intending on taking a test drive but he offered the keys and let us go for a drive without him. He gave me a very good impression of Enterprise.
Ulises Esparza was a great help with my car buying experience with Enterprise. He was supportive and informative every step of the way. I am a return customer to Enterprise Car Sales and have always have a positive experience and the cars Ive gotten have been wonderful and long lasting. I highly recommend Enterprise and Ulises in particular.
Fast and easy buying experience. Loved the car I got from them!
Simply the best car buying experience! Great product, great people, all backed by a great company!
My disabled father recently bought himself a 2019 Nissan vehicle from this dealership. Not even two weeks later he had to replace two tires. One tire kept losing air and had already been patched prior to buying the vehicle. Fast forward to present, we have had the car 90 days, it needed an oil change, new brakes, and new filters. My father is retired and doesnt drive the vehicle often. When I called this dealership to see what they can do to rectify this situation, I was yelled at and I got the run around, placing blame on my disabled father for not purchasing a better warranty and also bringing the car back in 7 days. I was then told I needed a second option because those guys at Discount Tires and NISSAN lie and try to upsell. I made the guy aware that this was our second opinion taking the vehicle to Nissan to be serviced. We will NOT be return and possibly returning the car. Terrible customer service with condescending guys who wont stay quite long enough to listen and think they know it all, just to talk over someone.
Phil was amazing. He was a straight shooter, honestand simplified the buying process. I highly recommend to go to him for buying your car!
Dave Weber our sales representative was very informative, friendly and a pleasure to do business with.We purchased a 2019 Nissan Armada. We were very impressed with the price as well as the fair trade in they gave me on my 2013F-150 4x4 XLT.. The next time Im in the market for another pre-owned vehicle, Ill be back to see Dave Weber and Enterprise car sales. Last 20 years I have purchased multiple pre-owned vehicles. So far I have not gone wrong.Barry Fisher
I came to get a car and ulises helped me threw each and every step I am very satisfied with the customer service and help they gave me to make sure I got my car THANK YOU SO MUCH also Nakia was great too love you guys
We cannot complain about price. The car was in great condition however the paint is covered in ghost hologram from a very rushed buffing job. We attempted to go through enterprise to have it fixed. First they tried to tell me that most black cars look like that. They said that they dont have cars buffed and they were fine selling the car that way. They then offered to send it to their detailed who does all their buffing work. Strange since they dont buff cars.The car returned without any changes. I would not recommend purchasing from that location. Once we purchased the vehicle, and the 7 day return period ended, they really stopped with the great service. There price was great however were now about to spend $1,000 to have the car stripped buffed and the wax reapplied.Oh, when they say they will refund you your gap insurance if you cancel it or refinance your vehicle within one month, dont believe them. We purchased our vehicle May 4, refinanced it June 2, and still have not received anything. They are the ones who mail it in. Who knows even if they did. Shady business practice there.
After going to five different car dealerships, Enterprise car dealership was the best by far! Enterprise had the best deals and staff. Ulises was our sales consultant, and he was amazing. He was smart, effective, and helped us find the perfect car for us! Micheal was also a huge help! We couldnβt have asked for a better experience as first time car buyers! Iβd definitely recommend Enterprise Car Dealership!
We are truly grateful to Michael, Allen and David for going above and beyond in helping us walk out of Enterprise with a new family vehicle!! Our situation was not ideal and after a terrible experience at a dealership across the way, we were blown away by the exceptional care and service we received by these gentlemen! We will definitely refer and return to Enterprise in Gilbert to purchase again!!
Overall car deal was good however after having the car for a about a week I realized something was broken inside the car and the refused to acknowledge or repair it.
Just moved here with my boyfriend from out of state and we needed a vehicle to stop spending money on Uber. I worked with Phil Biehl a phenomenal guy who helped us out and found the perfect car for us!!!!
I live out of state and Kevin was super helpful along with Michael the Sales Manager in making sure the car I was looking for was in my budget and that my financing was pre-approved prior to me traveling 900 miles 1 way to get everything ready and set so I could trade in my old car for my dream car. I cant thank these guys enough for dealing with my short attitude at times and working with me. You guys really are great at what you do. Thank you again Kevin and Michael. Hugs...From Colorado, Audra
Recently got a 2019 challenger from here an nothing but good praise everyone was awesome but especially the salesman I worked with Patrik he went out of his way to find me a car I wanted in my price range in a different state not to mention he was always going out of his way taking my calls on his days off an always giving me updates because this was a 2 week process because my car came from out of state so anyone looking for a salesman with the customers best interests in mind ask for Patrik when shopping here as I could tell he had my best interest in mind when helping me an giving recommendations
The actual process of buying the car was fine. However, we paid for tinting through Enterprise, and were told that it is done by an outside vendor who would contact us. That never happened. It has now been almost 3 weeks, and we paid for something that we are obviously not getting. Very disappointing. I have texted our salesman and called now 3 times and have been told that the tinter would follow up with me that day, and I have never heard a word. When I ask for his number directly, I am told they will handle it. They have not. Shady business practices, in my opinion.I now have to fight to have that refunded. Completely ruined our experience, unfortunately, and I now would recommend them to no one.
Service was great.
Terrific people working my credit is awful and there at enterprise car sales they worked very hard to get me into a vehicle, it took a while but they didnt give up, to. I so appreciate all the effort they put in to help me thank you so much enterprise you are good people.
We really like the vehicle but the process was very bumpy! The agreed upon figures we wrong on the final paperwork and the closing took 2 hours. We understand that there was a new computer system in place with limited training for the sales agents. Our salesman had been on the job 3 days and clearly needed to shadow a veteran salesman. He meant well but needed additional training.
Very friendly people Kevin sawyers was very helpful and very nice and easy to talk to. Loved the car buying process was not pushy in any way felt very welcomed. Would recommend anyone to buy their first car here loved the experience thank you guys for helping me also the other gentlemen that helped I forgot the name but he was awesome as well thumbs up
Wonderful service, Philip was very kind and helpful. He made sure that I understood everything that I was signing.
Amazing place to purchase a vehicle, just a pleasure to do business with.
I have purchased many vehicles over the last 20 years and these guys are the best, easy hard-working simple price no haggle easy to discuss situations and options they all make it very very easy but the best so far is the star of the show Phil Beihl.He does such an amazing job to try to get the deal done for you he goes above and beyond for every single customer he jokes around and calls himself the short German Irish guy just ask for for the short German Irish guy he jokesI strongly recommend and urge you before you purchase a vehicle somewhere else that you go to enterprise car sales of Gilbert and go ask for PhilA lot of people donβt know that enterprise only sells about 10% of their car fleet the rest goes to auction and all the other dealerships in town sell those cars enterprise keeps the best cars for themselves to sell at their enterprise car sales stores so youβre getting the best of the best from their fleetYou will not be disappointed in fact you will have an excellent experience I strongly recommend this dealership and Phil Biehl!!!Thank you and good hunting!!!
Dave Wheeler & the dealership in Gilbert made this so easy. I did everything online and they delivered the car to my doorstep. Doesnt get any easier than that!
He is a gentleman he deserves a higher position he knows what to say to a customer find the right vehicle with less questions heβs a gentleman I will recommend anyone to see him he knows the right thing to do and say I love the Hyundai Santafe the best as we say in Jamaica Maxim mom respect. He is the man. And also for the rest of the staff they are great people thank you again enterprise me and my family is very happy and please I hope you are getting more customers and seal one love God bless.
My husband and I purchased a new SUV from San Tan Enterprise. What a wonderful experience and how easy it was. Phil (sales) was great to explain every step and Kerri (manager)was very knowledgeable and fast. Everyone was super nice. It was a No hassle experience. Go there and buy a car!!! Thanks Enterprise!! ππ
I purchased a 2019 Nissan Armada from Kevinon July 30 2020, at the time of delivery everything seemed wonderful great vehicle great terms. Well I thought. The deal I made was 32500.00 I put 3100 down and purchased an extended warranty for 2100.00 plus gap insurance 700.00 and tie plan 300.00. On delivery that night a Kevin stated he was placing my paperwork I signed in the back of my vehicle when I drove off. About a month later I get notice my first payment for $588.00 due Sept 13 I was stoked as it was less than $639.00 I was quoted.then I saw that the price total was 35750.00 after paying $3100down. I went in dealer telling Kevin I saw an add for a similar car at Enterprise in New Mexico on true car orcapone and he said he has one there at the same price. I told him my financing cap was 32500.00 including extras (gap warranty ect) yes he got me a great rate but we agreed on 48 mo not 72months and we also agreed that I would get out of state 90 day permit and I could register for by business in Colorado In unincorporated eagle county and my tax rate is 2.7 pct but thatβs not what was done on Aug 14 Enterprise paid Arizona Sales Tax without my knowledge or consent and now I paid Az tax and have to also pay Co tax as the two states donβt have reciprocity and my loan was issued at 72 months which I never was told or agreed to I paid the first 3 payments and still have 68 to go not 45. Also I paid for extended warranty and the drive shaft needs $1600 work as vehicle hit 36k miles. I was told I have 5 year Powertrain and also extended warranty I paid extra for but also never provided any paper work.went back and asked for my paperwork and that they fix the mistake in registration. This was in late August I was promised that would be done by Oct 29 they have not yet issued the refund for Az tax. Iβm now having to pay$1680 as Iβm not covered under warranty so I was sold nothing. Finally they snuck in $225 window tint and $180 processing and that was not on papers I signed. They gave me new unsigned papers that show a different deal than agreed upon. I know it s been slow for these guys due toCovid but everyone is hurting and to engage in these shenanigans to get more little commission adds 2more years of payments and I only found out when I got my statement from Wells Fargo. One lesson I learned is I should have checked my rear seat before I drove off to see if the papers were the ones I signed. Tha5 fact is no papers were placed there and the documents I have are without signature and all that is wrong and this dealership might of violated Regulation Z of the Truth in Lending Act that requires full disclosure before a customer is obligated to purchase the vehicle. That was not done.
Philip made the whole experience quick and easy. I would definitely recommend anyone to buy a vehicle there.
Worked with Michael Riordan, very professional and helpful. He made the process very simple and enjoyable.
Great experience working with Phil at the Gilbert location a couple weeks ago! Thank you foryour patience and goingthe extra miles for my white Rogue SV!! I love it!! Already recommending Phil to friends and family looking for their next car purchase. We will come back!
Web sight very easy to navigate and what I needed to research on the car was right there. Filters were all there which made narrowing down the type of car easy to find. Everything was done on line so when I went in I was there for less then a hour.
I would not recommend enterprise because they do not go through a through check before selling a car
Best car buying experience Iβve ever had when dealing with a dealership. Was in & out with my new truck in under 2 hours.
Very seamless process. Helpful Sales Consultant, Nicolas, found us just what we were looking for in an automobile. We had purchased our previous car from Enterprise Car Sales 15 years ago and we had a very good experience. Drove away with a Hyundai SUV that we were pleased to find. Good price and good service from Enterprise Sales!
My whole experience at the dealership were excellent!!Dave and Allen made me feel so special and both were very Friendly. My granddaughter needs a new vehicle. I would take her there, but she lives in Houston, TX. I told her about my experience and I have recommended her to go to Enterprise Car Sales there. Hopefully her experience will be GREAT as mine.
The staff at this store in Gilbert are easy to work with. Its my first option when I need to purchase a car - and the friends/family that Ive suggested should pay a visit to this store have also come away happy too. I browse the web to see the vehicle selection. Then I call ahead to tell Jami what Im interested in and we narrow it down over the phone. If its not in Gilbert, they have it brought in from other valley stores. When I arrive, the vehicles I was considering online were already parked indoors so I could shop indoors. Great service. Never any pressure. Fair pricing. Easy to work with.
Best car buying experience ever! It was a first time car buy for my daughter and from the minute we walked in, through the finance portion, it couldnt have been better. No pressure sales! Jamie was amazing! Ensuring our daughter had everything she needed in a vehicle! Wil (Neal) was such a pleasure and made financing seem so easy. Thank you, for making our car buying a breeze!
Pleasantly surprised. Bought a truck with Phil and the whole process took less than 2.5 hours. They also beat everybody elses price. They could use a soda machine though.
This is the second car I have bought from Enterprise Car Sales. This experience was even better than the first. I looked online at the cars I was interested in, test drove it, and purchased it in 3 hours. Ulysses made the purchase fun, and the prices are amazing.
Kevin Sawyers found a vehicle that fit the want list I had. He took care of everything from getting the application to me, locating and cleaning the vehicle, finding the best deal for my money, counseling me on insurance and warranties. I hope I can use Enterprise Car Sales next time I need a vehicle.
I was involved in a car accident and I started out in a rental. Then once I found out my car was totaled and needed a new car, Enterprise car sales was the first place we looked. That had a great selection and they had a car that I really liked. I got the Scion iM. We went there Wednesday night and drove off the lot the following Monday due to paperwork involving the insurance company. David W. was amazing. He was friendly, honest about everything and very helpful. He gave us honest answers unlike the actual dealerships that give you the run around. Then when it was time to do the finance paperwork, Garrett was very friendly and helpful. Karry even called to see how I like my car and how I was doing. I recommend Enterprise car sales to anyone looking for a car at great prices. Thank you Enterprise car sales!!!
The staff was helpful, respectful and not pushy. They were proficient and efficient. We were not there all day. They did a great job.
Went in not really knowing what to expect with the no haggle price, especially because I like to haggle.Conor and Keri were awesome! Both were extremely helpful and understanding and answered questions we had as well as gave us a great breakdown of what the cost was for the vehicle after trade with taxes and everything included.The buying experience was great and the after purchase treatment has been great as well.If you are looking for a car and want transparency in the entire process with a helpful friendly atmosphere go here. I recommend Conor as a sales person but all of the other sales associates seemed extremely nice based on my short interactions with them.
I am so very excited about my new purchase from Enterprise Care Sales, During this COVID-19, I began looking for the right place to buy a new car and thatβs when I found Enterprise Care Sale located in Gilbert Az. A big shout out to Ulises, my car sales agent who walked me through the process also the financing team that made it all possible for me to buy my 2019 Jeep Cherokee Latitude. Listen if you are looking to buy a new car be sure stop buy this location and ask for Ulises.
Got a fantastic deal on a Certified Pre-Owned car here - runs great! Phil was phenomenal to me as a first time buyer, talked to you like you were a friend, and never BSed you on anything - ever. Great team all around, and I know where Ill be getting my next car.
Fast and friendly service
As weβve be looking around town for Prius Enterprise provided a different option to essentially buy a car online and have it delivered to this location. The price was competitive and a little better then local big dealerships. They have great return policies if the car ends up not being what you want youβll only pay the delivery fee or less. They have great follow up making it to get all your questions answered too.
Great experience. They were very nice and helpful. They showed me everything on the car. They even washed it for me. The car is wonderful. Its a dream. Great team. Ive already told other people about them.
I recently bought a Nissan Cube from the enterprise in Tempe. Elliot did an amazing job making everything run smoothly. He made the process very easy and I love the car! I would recommend enterprise car sales to everyone! It was a very easy process and I didnt feel pressure to buy from anyone. Overall, a really great experience!
I want to thank Phil and Michael for going above and beyond to make share I drove off their lot several nights ago with my 2019 Nissan Versa. I only had $2000 to put down and not the best credit. After the 2010 Chevy Cobalt I was using had been totaled and only had a couple of days left on the rent; I didnt know how I was going to keep my job without having a decent car to use. Phil assured me that I would not leave there without a car. I am so very great full to both Phil and Michael (Area Car Sales Manager) for working so very hard with me. I have been telling everyone at my job and my family to go to the Gilbert Location. Everyone should ask for Phil. I have posted his business on the staff bulletin board at work.
I had an excellent car buying experience when I purchased this great car 8 months ago. Recently I had an issue with an after market vendor that Enterprise Car Sales uses. This after market vendor had installed an item in my car and I started having difficulties with it. The vendor didnt seem to care and were unhelpful. Chuck Maslin at Enterprise told me he would take care of it and her really did!Enterprise contacted their vendor and had them do a house call to fix this item. The issue has been fixed and Enterprise not only emailed me but also called me to make sure it was fixed to my satisfaction. Will at Enterprise told me call him directly with anything he can help with.So far every experience I have had with Enterprise has been outstanding!My original salesman was Phil. He was fantastic. No pressure, no games. Just great customer service.Thank you Phil, Chuck and WillSherry Drake
I was told very clearly by the financing specialist at this office that my rental car would be discounted as a courtesy b/c I was choosing to purchase they enterprise. I made subsequent purchase and was still billed at a rate nearly 2x the amount I was told.I am disappointed by this and do not like to leave negative reviews. However I was not given accurate information and now stuck disputing charges.I have used Enterprise for years and hope they resolve these issues for me ASAP.However the sales guy was no pressure very respectful and overall I believe I received a fair price on the car purchase.
Had an amazing experience!! All the salespeople were great, especially Nick who I purchased my Acadia from.
We looked for a new truck and found my new 2018 Ford F-250 4X4 CREW CAB FOR 16,000 LESS THAN ANY OTHER PLACE WITH A FULL 5 YEAR WARRANTY.THAT WAS ONLY SURPASSED BY THE HIGHEST QUALITY IN SERVICE FROM THE BEST PEOPLE. AND IT WAS ALL DONE IN UNDER 2 HOURS
Ulises was wonderful, he made the process easy, he listened to my needs. I will be back and recommend everyone I know
Had a disappointing experience with car sales. First day when I bought the vehicle was smooth and easy but once I noticed a crack on the drivers side of the windshield that same day I was told to bring it in to be looked at and then was given a hard time by a staff member saying it was nothing but then told me he set up a time for the windshield to be replaced since it is on the drivers side. Only then to find out that rep never communicated with the person who sold me the vehicle as he was emailing and calling me saying that I never brought the vehicle in to be looked at or ever called in which I did and then the manager told me 5 days later they would not replace the windshield as he stated βcar sales has different rules than rentalβ so they can fill holes on the drivers side and sell the vehicles that already have cracks in them which I believe is not right. Nobody communicated with each other throughout this process of trying to get this resolved and set incorrect expectations and I feel the customer service factor was not there once they received their money. Very disappointed and would not recommend anyone to go purchase a vehicle from this location as customer service standards have definitely went down since I worked for the company over a year ago. If you tell someone you are going to do something for them you make things right and get the job done thatβs the bottom line.
Very easy purchase. The best car buying experience.
Good experience, great salesperson (Dave Wheeler).Detailing of vehicle not the best, although it was a last minute sale, and not really what they do there.Overall experience was great!
Professional service all around. Helped me get financing.Katie even ferried my forgotten garage door opener to my pick up pointLove my new car.
Very nice associates made for an easy and timely purchase. This is the 3rd vehicle we have purchased from Enterprise. If they continue to offer this kind of service, they will have lifetime customers with us!
Our experience with Enterprise, Allen and Garret in particular was surprisingly easy. My husband and I had purchased a Hyundai the year before and it had been so stressful, so we werent looking forward to getting another car. However, this was stress-free. Allen was very attentive and easy-going. We decided on a car; signed the paper work with Garret and our daughter was presented with a car with a beautiful green bow on the bonnet. We will always check with Enterprise should we be in the market for another car - no more dealerships for us. Thank you Enterprise; Thank you, Allen; and Thank you Garret. Check with Enterprise before you go anywhere else - it will be worth a visit.
Enterprise car sales is truly a no haggle, no games place to find a well-maintained used car! After making the mistake of going to a local car dealership and spending over 3 hours dealing with dishonest pricing,tricks,fast talk and bait and switch tactics, going to Enterprise car sales was a wonderful car buying experience! In less than 2 hours, I was able to test drive 2 cars I was interested in and was able to drive the car I picked home. The next day, I had the car thoroughly checked out by my mechanic- he told me that the car checked out great with no problems and that the oil had just been changed. The following day, I was called by Enterprise car sales to make sure I was happy with the car and the car buying experience. I would highly recommend Enterprise car sales if you are looking for a well-maintained used car!
The staff as a whole were friendly and helpful and especially Conor and Kerri who kept communication lines open! Thank you for all the help you have given us! Very much appreciated!
Great experience. Employees were fantastic. Any questions we had was answered and our sales person was patient and went out of her way to help us make an appropriate decision.Will purchase from them again.
We had a great experience working with your salesperson, Phil Biehl, in the purchase of our 2018 Toyota Sienna. From start to finish he was there to make sure we were satisfied as if he had no other customer to worry about. When we almost lost the car to another customer he jumped on the phone and found another and was willing to personally go get it. We found that the other customer did not take the car we wanted so it all worked out. We will recommend Phil and Enterprise to anyone that is looking for a great used car and great service. Thanks, Floyd & Joyce Aurich
I had a really good experience! The guys at Enterprise in Tempe are a class act, I never felt pressure to buy a car. The let me take my sweet time until I was 100% ready then they put me in the perfect car. I need to say thank you to Rodney Cox who made the whole experience fun, and also Jeff Boyd who took care of my paper work. Thanks Enterprise!
Worked with Jami in sales who drove out of her way to bring a vehicle in for me to test drive. She was wonderful to work with and I am sending customers her way. Wil in finance was a pleasure to do business with as well. Working with these 2 made the resentful process of replacing my totalled vehicle the least painful experience I have had yet with buying a car; some of the process was actually fun. I highly recommend Enterprise for anybody searching for their next set of wheels!!!
Great staff, Brandy was genuine, caring, silly wreck of a sweetheart, great fun! The finance guys were smooth as butter! I got a great deal on a great car and a top notch experience. Will be back, hopefully after a long happy stint with my awesome new vehicle.
It was a long evening--we were there 4.5 hours--but after we test-drove three vehicles, Jamie and Kerry found us a loan and got us a car. Kerry also followed up several days later to make sure we were happy with it--and we are very happy with it! They do a fine job of readying the vehicles for resale, and of taking care of people. I will definitely be going back the next time I need a car.
We arrived on a Saturday evening not knowing they were about to close. Phil worked beyond closing to help us to find a car and to make an appointment the next day in the morning. We did purchase a car but ended up returning it only because I realized I really wanted a new car. With your 7 day buy-back guarantee the process was very easy and fast! The Phil and Garrett were both great to work with and very helpful.
Phil was once again FABULOUS and such a pleasure to work with. This was our 2nd purchase with him. When I went on-line to check out inventory, I was forwarded to someone telling me YES the Sante Fe I was looking for was still on the lot. That was the extent of this persons service with us. The strangest thing was receiving a Thank You card with 2 business cards from this person we never met?!?!? Very confusing and we will never use your on-line chat again. We will work with Phil directly! Just because someone knows how to use social media doesnt make them a good representative for Enterprise. The individual who sent us the Thank You and business cards never gave us the time of day. This individual DID NOT bring us into Enterprise ... we were a repeat customer.
My experience with George Nano and the entire Thrifty sales team was fantastic. George was very patient with me as I test drove several cars. Furthermore, their team worked with my less-than-perfect credit and got me a great loan that fit my needs. Also, George has even called me to make sure I am enjoying my new car.On top of the fantastic service, my whole life has changed since I met George. I just got that job Ive been wanting, my complexion finally cleared up, and all of the women Ive asked out have said yes. I cant be sure George was the reason, but why risk it. Ill never go anywhere else when I need a new car and neither should you.Danny
My second vehicle bought through Enterprise Car Sales. I appreciate the attentiveness of the sales team in helping gather info on my GAP claim and Enterprise rental.
Ulesies was great didnβt make me feel pressured this was the easiest car buying I had ever done! Seriously I felt relaxed only threw up once lol and that was because I didnβt think I would be approved but Ulesis came back which in 15mins to let me know I could go sign my contract so my nerves got the best of me. He even helped me find an easy way to return my rental. I could write a whole book on this guy heβs so great my daughter ended buying a car the week before when I was just looking that week. Everywhere else(other dealerships) weβre calling me none stop and here didnβt so made me feel more like home
This is our 2nd vehicle weve bought thru enterprise car sales. We enjoyed the experience, no pressuring from the salesman. The whole experience was wonderful and very quick.
Bill Schumer, Garrett Logan,, and Jeffrey Boyd provided outstanding service in my buying a car from Enterprise Sales. It was an enjoyable experience. A set price and no pressure. I felt I was buying from friends. I will recommend them with no reservations.
BEST CAR BUYING EXPERIENCE EVER!! Jami Sue made the process so easy π
The sales staff was accommodating to my needs in a vehicle. I was able to buy something with all the new technology for much less than buying from the dealerships .
After I got into a car accident and my car was totaled, I was in need of a car. The last thing I wanted to do was car shop in 115 degree heat. I had gone to some dealerships and had the typical experience of being pushed into buying a car way out of my budget, I was ready to give up when I got a call from Phil. I decided to give Enterprise a try and it was the best car experience I have had, Phil was great! I didnt have a huge budget, but I still wanted something that I thought looked good and came with some cool little features. He didnt seem annoyed or bothered to pull out several cars to look at even though it was blazing hot. The garage is a nice feature they have that allows them to bring a car into so you can look around the car in a/c rather than standing out in the heat. I left with a car I love and had a great experience. Thanks Phil!
I love everything about this place! Several people were involved with my purchase. I came in with my family and two days later the made it happen. I will be coming back everytime.
Good experience and I think a nice selection. I like that with Enterprise it is not a one off economic exchange as they also want you to use their rental car services so that impacts their approach to car sales. The one thing i would have liked, the owners manual for the vehicle, so make sure to ask for that when you purchase the vehicle.
I recently purchase a used car at Enterprise in Gilbert. The sales personal were excellent and informative, a very fun experience, no pressure and the finance department was very responsive and explained the process as we went through the paperwork. I would be glad to recommend their excellent service to anyone.Tim. McGrath
Helped me when I was in need of a car, and great customer service by everyone there.