The staff is NOT professional and have a lot of attitude towards all customers. Lots of shouting between staff members while I was in the store for less than 10 minutes. It is not a very big store, so I dont understand why the staff members shouting to one another from the next aisle over. I had a a great experience at the old Town Scottsdale location
Nice ladies! Very helpful!
For barber supplies they have the best price. Toughest part is finding stuff in stock.
I left embarrassed. I entered the store today in hopes I could buy a decent pair of scissors to cut my sons hair, but was met with a call out across the store from an employee demanding what I wanted. I quickly explained and was told to go else where because the store was for licensed professionals only. While the policy seemed strange (that only licensed people can buy haircutting scissors), I can understand and move past that. What bothered me was that I was singled out between a female customer entering immediately before me AND after me. Why was the employee rude and abrupt with me but didnt give them a second thought? Can a man not cut hair?Again, its not the store policy, but it was how I was treated that bothered me. I hope CosmoProf can address this issue.
Had a horrible experience here today thanks to Chase and Jordan that led me to calling cosmoprof customer service to complain. The employees here are usually hit or miss with professionalism and such but today was the worst. Yelling and being rude to customers should never be acceptable behavior as an employee to customers. Get your act together and have 1 person keeping a head count of the number of people in the store so you don’t yell at customers being let in by your ownco workers.
I love coming in here, every time I’m here I feel welcome and feel like I can ask anything. Today was different though, being a young stylist has its pros and cons but I felt very uncomfortable. As I came in I was welcomed like any other day. Though I felt like Karen was suspicious of me. I didn’t feel welcome while being watched over while looking for the right color. I almost couldn’t enjoy my time there. Overall not a very good experience today.
CosmoProf is always organized and has everything I need from brands I love. The staff is usually always helpful and kind. Well stocked and a huge variety makes this my go to for salon supplies.
Always a great experience rareley does not have products not in stock.
My wife is a stylist and we shop here often. The prices are great and they usually have what we want in stock.
Theyre usually out of stock of whatever you need. If youre a stylist you better talk to your rep. However the new manager absolutely makes up for the prior messes the company created.
The staff is polite and helpful. This is a good shopping facility for Salon people. Really good deals on blowers and makeup too.
Good store for beauty supply needs
Great supply store but needs more nail supplies!
Love all the options I have there. Im a cosmetology student so I get early access hehe. You normally have to be a certified and professional stylist to go here.
Hit or miss depending on whos working, most experiences have been good. My experience today was a little disappointing, I basically had to help myself and other customers due to the lack of product knowledge in the store at the time.
Love having a professional supply so close to home.
Great place to go for hair products if you have a license that is, however seems like their inventory is low for some reason.
Ever since Melody left this store is awful!! They are constantly out of stock, they have randomly closed their store several times during peak shopping times and the new manager is pretty abrasive. I will now be going to the other locations even though this one is right down the street.
The staff are very helpful and friendly
This location is always willing to help and usually well stocked
Always have what I need and very helpful.
Visit here often.. always very helpful!!🤗
Always find what I need
Nice selection !
Good place for stylists
Extremely helpful and personable
Friendly staff