Always welcomed & assisted in finding the item for which I was looking.

Great place to shop with employees who know what they are talking about!! Beats Lowes!!

I love Ace Hardware !!They seem to have a lot of the more specialty items not often found at the larger outfits.Folk are real friendly too.

First rate hardware store with a lot of knowledgable help available. Very well situated on Williams Drive.

The people at Ace Hardware offer their expertise and allow you time to think about your project in a stress free atmosphere. I like the personal attention and the location. I prefer their store to the box stores, even if the price is a bit higher.

Shout out to Daniel the manager at Ace. Our battery was dead when we tried to leave the store and he came with his personal truck to jump start us!! Above and Beyond customer service, thank you Daniel!!! God Bless your day!

Had no problem finding anything everybody is very helpful and and courteous

Love this place. Always helpful and have what I need.

I like to get my water softener salt here and the guys load it in my car. So nice!

Its a nice store but I still have to go to Home Depot or Lowes to get some things

Bought a Webber gas grill that they assembled and delivered to my deck for free. They even price matched home depot and placed my old grill in the garage for free. They are easy to do business with and very friendly. Support this local store they provide service well beyond the big box stores.

Love this place. The employees dont practice eye avoidance like the big box places

Excellent store and service!Inventory was good. Everything I needed.Ive been fully vaccinated for 28 days. NO MASK NAZIS HERE UNLIKE HOME DEPOT, THAT VALUE MASKS OVER VACCINES.

Had what I needed, friendly staff, and clean store. No complaints here.

So friendly and knowledgeable staff. What a great addition to Georgetown!

Do you want your building supplies, repair hardware and good customer service? Then this is the place to go. You may pay a little more than the big box store but you are helping out the small guy. Anyhow they will help you source the stuff you need that you can’t get anywhere else.Definitely worth a stop in.

I love this store. They truly have the helpful hardware man. He greets everyone and gets you what you need

Helpful staff, well organized, clean & lots of inventory as usual.

Nice people. Did a great job cutting keys for me.

This is a good hardware store.

Awesome local hardware store that should be supported. Good prices and good selection. Pretty much everything you need without having to walk a mile through a store.

The staff is very helpful and nice.

Thank you for the amazing staff. I never been into an Ace before until yesterday and again today. I appreciate it

There is always someone to help answer your questions or help you find something. Nice little garden center also.

Not your big store franchise. This company always has what I need.

Keith Ace Hardware could put on a master class in how to operate a hardware store. Its clean, always plenty of staff and they are genuinely helpful (theyll also leave you alone and thats a good thing, too).Parking is easy and they stock a TON of great brands...Milwaukee, Craftsman, Irwin, Klein, Stihl, Yeti, you name it. I hated going to HD before and I REALLY hate it now because Ace is so fantastic.As if you needed any other reason to love coming here, they have a great selection of grills, smokers, accessories and rubs. Ive gotten 3-4 different unique dry rubs and theyve all been great. Oh, and ammo behind the counter!!About they only thing they dont have is bulk lumber and pipe, but Id gladly give that up for everything else they do offer. I dont even know how their prices stack up, because I dont care. If its the same or more expensive, doesnt matter because the service and convenience is on point. Give these folks your business and save yourself the nightmare of big box shopping.

One of the better Ace Hardware stores Ive been to

Went in for something they didnt have called around for me to send me in right direction.

I went to this place in search of a Stihl chain saw/pole saw. Since we entered the store,not once were we greeted by the busy employees chatting with each other. Stood by the saws and they passed by several times and didn’t bother to help. I finally went up to all 3 and they kept chatting away, they looked at me like I was interrupting their break. After standing in front of them for about 5 mins they finally asked me if I needed help? Really! No I’m just listening to your conversation. One said he would help and I asked which one of the chain saws was on sale, I was interested in the one that was advertised. Immediately the cashier said the sell ended Sunday. Employee still went to check, but could not determine which one it was,so he asked the front desk to check the price on the on we thought it was,when the cashier said that sale ended Sunday. I explained to them the ad said it ends on April 30 and he rudely replied who knows who’s or which ad you have because it ended Sunday. The employee went back to keep on looking and then the cashier said once again what don’t you’ll understand that sell ended Sunday is that hard to understand. As I was leaving I showed the other cashier the ad and I told him, since I’m stupid apparently can you show me where this sale ended Sunday? Of course he couldn’t so he said he was going to order it and they were going to give me a call the next day, same cashier said again no one will honor that price for her your wasting your time. 3 days later, and now the sell ended never received the call! I guess he was right. I will NEVER shop at this discriminatory location again. I guess woman are not allow to purchase from them because they are treated like we are stupid and our money is not worth anything to them. I would suggest take the drive to a different location and don’t keep these people employed!Response from the owner 4 hours agoGood afternoon Martha. I apologize that you had a bad experience at our store. The sale date for the Stihl products was listed as “This Week Only” (the circulars hit mailboxes on April 20th-21st depending on your mail route) and was promoted on the social media accounts, emails, and web page accordingly. Stihl does not allow us to promote the items beyond that point and we are only authorized to go below their pricing for one event per year. The remaining items that were not identified as “This Week Only” were listed valid through April 30th on the back page of the ad. We apologize for any confusion this may have caused.Read their response to my review they don’t even make sense,first of all I got the flyer from the store and if it was delivered by mail on the 21 then It was for the following week, I was trying to purchase item on the 25- 26th which would have been the same week! But once again we were too stupid I mean confused to figure that out. Plus they deleted my original review. Lol

I was disappointed when I tried to find an ad item at the Gtown store. I had found it a Salado store but I wanted to purchase closer to home and let my community get the sales tax. After wandering around the store looking, I never saw an employee until I decided to leave. There were two chatting with each other at the door; one had a shopping basket on his head. Decided I didnt need that item enough. Ill go to Salado where there is customer service.

Always my nearby go to stop to pick up odds and ends for repairs. Friendly helpful staff.

Went there looking for a handle for my hatchet. The associate was knowledgeable of the location of the product and directed to me it. Great experience.

Love supporting local...great option instead of Home Depot!!

The store has helpful staff to find what you are there to purchase. Affordable bird seed prices to feed the birds.

Always has what I want. My go to hardware store.

Helpful, friendly people in a clean well stocked hardware.

Always very helpfull.

Staff was helpful and knew where to find what I needed. When I was there everyone was mask complaint. Parking was convenient.

New management has greatly improved the store, it more organized and much cleaner now.

Very helpful!

Go to place especially for BBQ stuff.

Nice little hardware store. They have a little of everything. They seem to carry a few other things that the original Parco used to offer. Plus its close to my house and would rather go to Keith Ace Hardware than Home Depot.

Generally, Im an Ace Hardware Store fan. The store owners are local and have been serving their community since way before the Big Box stores moved in. This store is top notch. It was recently renovated. Parking is easy. And there were multiple associates available to help. I bought an EGo power leaf blower and weed trimmer.

Good Ace. Help is marginal. Just your regular local hardware store

Very attentive staff, my item did not work when I came home to use it. They took it back with no issues and made sure the new product worked.😊

Very rude assistant manager, Mark Schiff

Really helpful nice people working here! Love this place.

Mark was a big help so was bob thank you men. Bob helped me look for the L tool I needed to put my bedroom door handle back on a ultralock.

Wow! I was blown away at what a great store this is! Excellent customer service, great selection, and everything I needed at a great price. Very clean and organizationed.

Always great .you get help all the time.you dont have to chase,Employee for help like home depot.

Great people...very nice and helpful

My go-to-place for hardware and Barbecue stuff. Fast, very helpful and cost effective alternative to the huge hardware stores. Friendlier knowledgeable service. My first and usually last stop. They have everything and if out of stock they will gladly order it.

Prices higher than amazon. Small inventory.

This place seems to carry everything and then staff is terrific.

Quick and friendly service. Knowledgeable employees. Prices a little higher than Home Depot or Walmart, but sometimes I prefer to go into a smaller, more specialized store with more competent and friendly staff.

If you grew up in a small town and people ask what can I help you with... this is that hardware store. Last time I was here purchased Stihl Blower & chainsaw excellent place to teach you how to use these. This time I drove from 15 miles away to buy hardware so I didnt wait in line to get into big box store.. great staff, they know if they have it or not!

Helpful staff ready to assist, not like hom depo.

I definitely love Ace Hardware. Forget the big box stores when you need something Ace is definitely the place to go. The staff is very knowledgeable and always ready to assist you. I love the small-town feel and the excellent customer service.

Best customer service I have received. Will shop here more for that reason.

Always a good experience when I stop in for something.

Great experience. Bought a trimmer and they took the time to explain how to use it and test it out before purchasing. I was very surprised and pleased with the service.

Excellent service not having to chase someone down for help. Thats why I drove 7.5 miles from Round Rock to George Town . Finally, I passed two Home Depots in route to ACE nothing more needs to be said.....👊👊👊💪

Always so helpful, thanks

I have been going to Ace hardware for years..I have always been given five star customer service, keep it up,👍👍

Needed a key chain. They had them

They are practicing cautiously with the pandemic that is ongoing. Got greeted at the door with an employee asking if I needed any help finding anything. Great service at this location.

Absolutely the best service! A great variety of products.

Good store a little to helpful if you just want to look around

Great service meet you at the door and you are in and out in no time.

Apparently, I made the mistake of purchasing a Stihl product at an Ace store in Humble, Texas and found out the part did not fit my equipment. It was bad enough that the Humble store clerk assured me it was the right part, I then find out he was wrong. So, just return it to another Ace store, right? Wrong.Today I visited the Georgetown, Texas store. I worked with the in-store Stihl technician on ensuring the right part--he was very helpful. When I tried to return the wrong part and buy the right one, the cashier said ...since you didnt buy it here, you have to return to the store in Humble, TX (Drive three hours there and 3 hours back home). The cashier said Were an independent store and we dont own the store where you purchased the part so we cant take it back. I was absolutely stunned by the response from the store. What kind of company allows each store to have its national brand name on the building and then allow each store to sell the same products but not allow you to return it to another Ace store? Looks like my Ace days are over.UPDATE: Based on the response to my initial review from Keith Ace Hardware, I revisited the store and was able to return the incorrect Stihl product and purchase the correct part. I was extremely pleased with the help and cordial manner of the store manager who focused on resolving my issue. Based on the owners swift action to address my concern, and the cooperation I received from store management, I will continue to patronize Keith Ace Hardware. Excellent job in recovering customer satisfaction.

The staff is very friendly and are there to help u find what u r looking for and also give advice if needed. They carry a lot for the size of store. This is the place I go to before any of the large hardware stores.

Always so helpful!

Staff offered assistance without my asking. Great! Professional and fully explained functions of the tools we were anxious about. I will continue to support this business .

They have done a great job renovating the old Ace Parco and the staff is great!

Always has what I need.

Employees had trouble wearing masks over both nose and mouth.

Great service. had all the items i needed and was directed right to them. pricesno different than the big box.

Very willing to help. Found everything I needed

They always have what I need at a reasonable price. Store is well organized and clean.

Purchased a shovel there that was a better made shovel and at a cheaper price.

Keith since opening has had everything I need!!!Helpful and friendly staff.

They have got it ALL and great customer service!

Lot of stock on Hand thats ok.

This is perfect for most hardware and no walking yourself to death.

Good customer service, they helped me fine what I was looking for.

Nice store, good service. i have a problem with employees not wearing masks during this social distancing crisis. sent an email to the manager and he did not respond.

I got a spare key made

Great new layout and huge selection. Friendly staff. Going to make it my first go to for most things.

Found what I needed.

Great service with fair prices. Very friendly staff.

Very helpful staff

Very helpful people

They all most always have what I need.

Nice folks

Great store, lots of employees available to help.

Great hardware store with friendly and helpful employees.

First time visit to the new ACE. Friendly and well organized.

They had the parts I needed to repair my lamp. Glad they were around.

Good service and great personal

Had what I needed