Pa
Patriot Automotive LLC
151 Southgate Dr, Georgetown, KY 40324, United States
Comments
Ca
Review №1

Thanks to everyone at Patriot I was able to drive off the lot in one of my dream cars! Special thanks to Bill Graul who actually sold me the car. Also huge thanks to the owner, Todd Stokes! These guys and the rest of the crew truly went above and beyond to not only get me into the car, but also make sure everything went smoothly after the initial purchase. Best car buying experience I’ve had by far.

Bu
Review №2

My fiancé just purchased a 2016 Hyundai Veloster turbo and let me say that Todd Ratliff went above and beyond to ensure her car buying experience went as smooth as possible. Have never done business with patriot but he earned them a loyal customer. Thanks to the entire team at Patriot automotive. Make sure to ask for Tod Ratliff!!!

An
Review №3

They really went out of there way to help us. We had the misfortune of dealing with Autoplaza. They stole a lot of money from us. We tried other car lots but they ruined our credit. Thank God for these honest hard working men and women. They got us approved for a vehicle which we absolutely love. With a low down payment and easy monthly payments. Thank you all

Br
Review №4

Great place to get a car with a warranty and good payments. Appreciated their help and how nice everyone was. Thank you! Love the Dog!

Be
Review №5

Wonderful experience! These guys went above and beyond to get me in a good car!

Ke
Review №6

Good people to deal with but they need to check their vehicle more closely if u are paying 22000 for a truck u would think it would have a 10 dollarjack

D
Review №7

I bought a Subaru from here about a year ago. These are good people, friendly, patient, and not pushy at all.Called about the car, showed up and was greeted at the door and handed the keys to check it out and take it for test drive.Got a fair amount for my trade in without any hassle and a good price on the new one.Being from out of state I had some issues with the title work, Indiana’s fault not theirs, but they were extremely patient and responsive to work through it and get everything resolved quickly.Overall a very good car buying experience.

Be
Review №8

Great experience. Friendly and helpful. Worked diligently to help meet our needs. Will absolutely return.

Pu
Review №9

Awesome place! Friendly staff! I recommend this place has top notch car sells men.

Ch
Review №10

Thank you Todd and Matthew for being honest and fixing what was wrong. You guys do put your customers first and fix any issues.

Br
Review №11

Would recommend this place to anyone! They worked real hard to help me out of a spot that another large dealership put me in. David and Bill are awesome and were extremely helpful.

Co
Review №12

Ill never do business there again if you want junk go buy from them

vi
Review №13

Easy buying experience! David was a wonderful salesman. Live my new truck ❤✔

Ja
Review №14

They approved me when no one else would. It was a smooth process, and it didn’t take very long. I got a reliable car and a affordable payment. Thank you Patriot Automotive!

Da
Review №15

Update: They refused to release my records to me because they remembered me from this post. A level of petty I had never received from a business until today.Post: Had the 2005 Chevy Colorado one month and already have a list of things that have to be fixed. Was told by Bill that the service guy isnt even a mechanic, which blew my mind. My wife hates Brad because of a dispute they had on the phone. Theyre not very good at communicating, but Bill is a nice guy. Took a month to finally fix the things listed in the we owe contract. Overwhelmed with buyers remorse, and feel pretty ripped off. I paid almost a grand over what the truck is worth in great condition. Would have rather just gambled on buying something off Craigs list or facebook marketplace. Just an all around bad buying experience.

Ch
Review №16

Mu son found this truck online after weeks of looking locally. These guys were nothing but friendly and very pleasant with my son. As a mother, that is greatly appreciated when your kids are learning adulting and its a first big purchase for them! Excellent service, great deal and nice truck!!

Ja
Review №17

Found a car on their site, was a nice looking vehicle but they didn’t list or show pics of any discrepancies of the vehicle. (which was well more than one) as well as, the vehicle was still dirty inside and out, they wasn’t going to clean/wash it until I said something about it. (Still didn’t get a full detail) not to mention this is day 3 of having the vehicle and the engine light already came on. I would recommend driving the vehicle for a few days before buying. The staff are very friendly/polite gentlemen. **ASK FOR THE WARRANTY IT WILL COST YOU EXTRA BUT YOU WILL MORE THAN LIKELY NEED IT**

Be
Review №18

Mike got us the vehicle we wanted. At a price we can afford. Weve dealt with a lot of car lots over the years. Patriot is by far the best. These men love their jobs but more importantly they love their customers. They will go above and beyond to help you get approved at a great rate.

Na
Review №19

The staff was very friendly and helpful, but within less than a week of paying cash for a car there, the air bag sensor is on, check engine light on, battery died, fuel pump went out, now the radiator leaking, almost every signal bulb burnt out, and we ended up broken down more than once. We realize its a gamble with used vehicles, but we paid quite a bit for this car. Disappointed. Recommend everyone buying a warranty. None was offered to us.

Ba
Review №20

I went to Patriot in hopes of finding my first owned car. I was hoping they would be able to help me out with finding a reliable car with all the driving that I do. The moment I walked in they were very friendly and helpful. They didnt try to push anything on me and got me in a great car! I trust this dealership with putting customers first. They didnt just want to sell me a car...they wanted to sell me the right car. These gentlemen know what they are talking about! Thank you Patriot Automotive...Ill be back to see you with all my car buying needs!

Je
Review №21

I have never been treated so well in my life. I was absolutely amazed by the people that works there. Mike sunnenburg is the absolute best. He is honest which is a very good thing when buying a vehicle. He didnt stop until he got us approved. Im a very honest person myself so my review is nothing but facts. If you want a vehicle then go to patriot.

Go
Review №22

I purchased my daughters first vehicle at Patriot. They were friendly and went above and beyond getting us into the car we wanted. They did a complete check of the vehicle before selling it to me and found a few small things. They had everything repaired and delivered the car to me in great shape. It was one of the best car buying experiences I have ever had. My daughter is happy with her car and I am happy they took such good care of us and got us in the car we wanted! Bill Graul was very pleasant and helpful all through the process. It was like doing business with an old friend just an all around pleasant car buying experience. Strongly recommend giving them a try.

Ke
Review №23

Friendly group but sold me a vehicle with over 4 grand of fixes .. Be sure to get the vehicle you buy from them looked over by another garage of your choice.

G
Review №24

Im a return customer and as before, Im very happy with my vehicle trade in experience. All the staff are super friendly and helpful. They treated me like family and their reputation for honesty is second to none. Why go anywhere else when you can go to Patriot Automotive LLC!

Ma
Review №25

Staff very friendly but... was looking at a vehicle went in to talk about said it would be a day before we found out anything got a call from them saying I was approved so I ride back in only to be told that I actually wasnt approved for what I wanted that I could only get a car or a sub when I asked what kind of sub I could I was told that I actually couldnt get any of them I would only be approved for a car not only did I get my time wasted I also was lied to. If they didnt give me a half truth and then strait up lie to me then I wouldnt have this problem and wouldnt be as angry as I am now.

Go
Review №26

Very polite correct information good guy (David carter) to talk with.Recommend this place highly!Thanks for your help David Carter

A
Review №27

I must say this was the hands down best car buying experience Ive ever had and Ive bought a lot of cars. I was blown away by how smoothly this went, how fast, and how genuine Mike Sunnenberg was in selling us this car. Very honest straight shooting guy. Thanks Patriot. I would never buy a car anywhere else.

Go
Review №28

Had a great experience working with Mike, Todd, & Crysta. They let me take my time to look, ask questions, and they werent pushy at all. I highly recommend buying local and checking this place out

Eu
Review №29

Dont care about public safety

Cl
Review №30

I had the most pleasurable experience Ive ever had purchasing a car!! Bill Graul rocks!! He was very helpful & super knowledgeable about the cars that interested me!! Id recommend Going local with Patriot (Bill)!!

Ru
Review №31

Bob and Todd made the impossible possible. Ive bought over 14 vehicles through Bob and have never left the lot feeling I could have done better. My family and I will be your loyal customers always.People who care and work hard for your business.

An
Review №32

I will never go to or send anyone to PATRIOT AUTO because i was done very wrong i traded in something that only need a few cosmetic parts for something that is a lemon didnt know that untill i left because they wouldnt let me test drive it and when i told the guy that took care of me he told me to come back and he will make it right and when i went back he told me he cant help me so now im stuck with a vehicle that i cant pay on because all my money has been going to the vehicle to keep it running and i have been since i got the ride. So buyers beware they will do u wrong

A
Review №33

Came in not looking to drive away with a new family SUV. But the moment we were greeted, it was nothing but a Family Greeting. He met our needs and our request. Thank you Mike! We will definitely be back.

ke
Review №34

Very good place to buy a vehicle I have bought two vehicles from them within the last 5 months and they were very helpful in finding what I was looking for and helping me get the vehicle that I wanted we will always return and use their business me and my whole family

ni
Review №35

Awesome staff. If youre looking for a specific vehicle, theyll find it. Never had a problem buying from them and will definitely go to them for my next vehicle.

A
Review №36

Best Experience at a dealership. Excellent customer service from all the employees. Bill and Todd went above and beyond. Very Satisfied!

Li
Review №37

I would highly recommend this dealership to.any one looking for that special.used car and I wish to extend a special thank you to Bill he out of his way to.get us into the perfect car.Thank you one and all for the special SERVICE

Da
Review №38

I do NOT recommend buying from here. I bought a car from there in march. A month later I was having overheating problems and I have had the problems since the month after I bought it. I took it to a mechanic and was told it was an blown head gasket. I told my grandpa because he was there when I bought it and he called and they wouldnt do anything to help but send me to their mechanic to have it looked at. They also said that it wasnt having problems before you left the lot. And I think they should have helped a lot more. I paid over 6 thousand for the car and now it isnt worth 1000

Za
Review №39

Awesome spot! They really helped me get into the car I needed after mine broke down. Huge thanks to Brandon and Bill!

Da
Review №40

I had a very positive experience! Highly recommended!

Si
Review №41

Horrible experience. My fiance and I went to this dealer looking at one specific vehicle. Upon arrival, we were told that we could not test drive that said vehicle unless we were approved to buy. Little did they know, we had cash in hand to buy the vehicle. Needless to say, they were rude, the gentleman by the front door whom took our information (salesman), kept taking phone calls, ignoring us, as well as interrupting us. What really done it for me, was when we were leaving, the salesman kept trying to push other vehicles on us to buy. We had already informed him we were there for that one specific vehicle- however he was persistent to keep offering other vehicles. NEVER BUY FROM THEM. VERY SHADY!

Go
Review №42

I was honored with the service I got from Patriot Automotive LLC. Mike Sunnenberg and David Carter exceeded all my expectations. I would recommend to everyone.

Go
Review №43

Mike was very helpful and got us into a great car for a great deal, FAST! Best car dealership experience ever!

Ir
Review №44

These guys are awesome treated me like a Friend and that means everything to me you all are awesome

Pa
Review №45

I felt as though the saleman knew what needed to be done to get me the car I wanted. I was at ease thourgh out the process. I ama repeat customer.

To
Review №46

Very good people to work with highly recommended.

He
Review №47

I had a great experience. Excellent service as well as friendly.

br
Review №48

Always willing to help customers.

kr
Review №49

My husband and I have purchased two cars from them now. Both vehicles have had nothing but problems. One car that they sold us actually had a nail in it that we didnt notice until it had started loosing air. Will never buy from them again.

ja
Review №50

See mike for a great exprience

Ko
Review №51

They are good people, ask for Mike

te
Review №52

Very friendly customer service and got me approved for a vehicle when no other dealership would. Thank you guys so much!

Ry
Review №53

Excellent service

Le
Review №54

Great job

Information
54 Comments
Rating
  • Address:151 Southgate Dr, Georgetown, KY 40324, United States
  • Site:https://patriotautomotiveky.com/sendcomments.aspx
  • Phone:+1 502-289-1286
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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