THE LAST GREAT AUTOMOTIVE REPAIR SHOP! I dropped a vehicle off to get a rear engine oil leak identified and repaired. I assumed the worst in that it would take a whole day to figure out where the problem was and then a rather costly fix on top of that. The techs had it diagnosed and a resolution within an hour. I expected the bill to be high given the repairs at hand, it wasnt. As a matter of fact, I had to ask Brandon if they billed everything correctly and werent missed anything! In short, the repair was same day and didnt put us in the poor house! The customer service from Brandon was outstanding as well. Very professional, extremely helpful and knowledgeable. Like I said above, this is the last great automotive repair shop out there. They will take good care of you!
⭐⭐⭐⭐⭐⭐Man this shop, customer service and technicians are phenomenal from start to finish. I had the pleasure of being greeted by Brandon at the counter to discuss what I came in for. Place was swamped with people, he informed me itll be a while but we can get the service done and I can get out within a few hours(front/rear differential & transfer case) my sad story was I had an appointment elsewhere but due to the current events of shortages I had to cancel my appointment with another shop or wait until who knows how long. Tried another place but wouldnt touch my diff due to the amount of mileage. These guys were my last resort and the pulled through, not only that, they went ahead an offered to do my transfer case. Friendly service, felt a welcoming and comfortable truck in good hands service. I do what I can in my driveway with limited expierence, this was my first time here but it wont be the last. If you are in the Williamson County area an looking for excellent service these are your guys, hands down. 👌💯
I cannot say enough about this shop. Brandon texts me and keeps me in the loop so I know exactly what is going on with my car and when it will be ready. They are always super nice, they do great work, and unlike the dealer they get it done in a timely manner for a reasonable price. We will continue to bring all of our cars to GIT!
Engine replacement. Heavy repairs are always hard conversations. They are expensive. I cannot say enough about Ashleys professionalism and courtesy in addressing engine warranty, car rental, timeliness, etc. She handled everything with exemplary poise going out of her way to ensure customer service. Thank you Ashley and Brandon... you are in a tough business, but very good at what you do!
Been coming here for a couple of years..Hector, Brandon and Ashley are the BEST!! Always friendly, informative, and professional, with a touch of fun and laughter to make car repairs or work a little less tiresome while you wait, even when the A/C was out and it was hotter inside than out. Dont know how they maintained a sense of humor thru it all..they are GREAT, and Im sure that the mechanics are also-they know what theyre doing and dont give you false recommendations on things you dont need. Will always go there, you should too!!
I took my “new to me” 2018 Sequioa” in for diagnostic and repair. They were extremely friendly, listened to the concerns I had with vehicle and were quick to help and get it in the shop. They kept me apprised the whole way through, explaining the issues they found, cost and time for repair. They do quality work, done right the first time. I may have found a new shop fit my family’s vehicles.
Had to go back and reinspect my car. These guys were so nice about it. They were really helpful.
Very good service every time I have stepped through there door. And the conversation is good too
I have been coming here for about 3 years now. Everyone is very professional and provides the greatest customer service. They are always on top of their game. I appreciate the fact they treat their female customers the same as their male customers. The service is always completed on time and they always let you know the cost before hand. I recommended these guys to everyone I know. They have replaced my sisters truck engine and other services for family members and friends.
This shop is so welcoming! Im sitting here in the waiting room and every employee is so cheerful despite the outrageous amount of customers bombarding them on a Monday morning. My wait was a little longer than expected but they were upfront about the wait time and because of the warm atmosphere I didnt mind at all. So impressed by the customer service of this shop!
Super nice staff, quick turnaround! Plus, you can walk over to Mels sports bar, next door, and grab an adult beverage if ya have to wait! Will definitely be back!
Changed review: Did not pass windshield for state inspection. Said too dark.. found it was the original tint and auto purchased in Georgetown. Consulted window tinters. Not too dark. Passed inspection since 2014 and passed for 2021 at different location. Changed review to 4 stars due to the owner response. I was just so frustrated after talking to the window tint guy and to the Georgetown auto dealership where the vehicle was purchased. When you are told that you have the original tint and there is another car like mine that parks on my same parking lot that has the same windshield, it is just not understandable.Surely all the tint meters are the same. I am sure Interstate Transmission tech person was doing his job. The people there are very nice and very courteous. However, this vehicle is almost 8 years old and has had a safety inspection every year. i would think all our local businesses would have the same rules. I am only the second owner of this vehicle and the original owner lives right here in Georgetown. I am not asking anyone to break the law, believe me. Maybe the inspection rules have changed owe this 8 year period, but shouldnt an older vehicle be grandfathered? No response is necessary from the owner.
I have been coming here for several years for inspections and maintenance with no complaints. They were particularly helpful last time, as they helped sell the car.
Absolutely friendly and outgoing employees! Took great care of my vehicle, helped me out with insights on changing sensors in a jeep. They take their time with you and relay very informative information not small talk for big bucks! Great prices! 200 stars for them!!! All around absolutely happy to recommend them!!! ASK FOR BRANDON!!! BRANDON!!! BRANDON!!!
Car maintenance and repair isn’t anything anyone looks forward to doing but these guys definitely improve the experience. First and foremost, I have no doubt about their integrity or work. I wouldn’t bring my vehicles anywhere else. Secondly, Brandon and Hector provide excellent customer service and their great personalities make waiting a lot more fun!
My daughter lives in Georgetown and her battery died, I am over 2 hours away so I started looking for shops close by, I found Georgetown Interstate Transmission & Auto Repair and gave them a call, this is also during the worst winter storm in Texas. Brandon gave us the number of 2 towing companies but neither could make it, so the owner Joe Bob drove to her personally and jumped her battery then followed her to his shop and replaced the battery. All for a very fair price, Joe Bob and his employees treated my daughter and my granddaughter like family. I dont know a whole about their work but I know their character and since they have excellent character I bet they do excellent work. I would highly recommend these guys! I would give them 10 stars if it were possible.
I cannot believe this people save me $250 Thank you so much for your honest work and God bless you guys
I really appreciate what GIT has done for me as well as my family for the last 6 years. They have always been friendly, honest, caring, reliable, and affordable. I will like to give Brandon a shout-out because he has really helped me get both my cars in tip top shape. He does his research and knows exactly what Im looking for when it comes to replacing different parts of my car. Thank you once again. 🙏
Georgetown interstate auto repair is an excellent and friendly repair and service shop. They are honest and reliable. They always look out for thier customers best interest and never push extraneous services or fluff, just an honest place, that does great work.
Everyone there is always so nice an professional. Ive mainly interacted with BRANDON At the front desk. Hes so kind!😭😭 Will definitely recommend this place.
Great customer service and friendly knowledgeable staff. I always take my car here for my state inspection and am never dissatisfied. I highly recommend to anyone
Highly recommend Georgetown Interstate for any work necessary on your vehicle. They are very professional and have a very clean and well maintained shop and business. Hector and Brandon were very courteous, attentive, and kept me informed step by step. I will bring my business to this location herein. Not to mention my vehicle repairs are covered by their 2yr/24k nationwide warranty.
They charge an arm and leg and finger and a tooth and then they don’t honor the warranty for their work. On 3 different occasions Different people that represent the company tell me totally different things and when I pointed it out the manger he tries to gaslight me and says he can’t work with me because I’m just trying to reach my narrative. The lady on the phone told me I spent $450 and then when I talk to them in there in front of a customer they try to tell me I spent a few hundred. It’s no wonder their best technician quit working there. Disappointed I spent way too much money here in the past thinking their work was good and they were ethical.--In response to their response. When I was in there the manager said they wouldn’t do a evac and recharge under the warranty, this is what I complained about because the lady on the phone and the other gentleman that worked there said they would. Now on here they said they will give me a complementary evac and recharge and said they told me they would earlier which is a total lie. This was the main thing I wasn’t happy with. Yeah they did tell me they would initially on the phone, but then after they had it for 3 and half hours the manager said they wouldn’t and then tried to make me feel stupid for asking why not. The fact that they gaslight me on here again and totally lie and said they would all along speaks volumes to their integrity or lack there of. Not a chance will I bring my vehicle in there now for a complementary evac and recharge after I was told they wouldn’t in the very rude way I was told even though that’s what I really needed and wanted done in the first place. Especially after the manager told me to never bring my vehicle there again as I was walking out the door. I definitely won’t bring my vehicle there again. Very disappointing.
I made an appt. to get my F150 to try to get a problem fixed to get the check engine light cleared. I left the truck and went home fearing a big bill for the repair. Instead, I got a phone call from Brandon telling me that they couldnt address the problem for my bi-fuel vehicle. Instead of BSing me, he came with a straight answer and told me there wouldnt be a charge for the visit since they didnt work on my kind of truck! I appreciated his honesty and integrity and believe he represents the spirit of the shop. This was very refreshing to me and I will definitely bring my wifes car there if it ever needs any service!
This business continues to amaze me. Im glad I found them soon after coming to Georgetown.I took in my vehicle when my check engine light came on and asked that some irritating minor repairs be performed . Turns out I needed some extensive work done. When Hector called, he was concerned about the repairs cost since he knows Im retired, so provided me with several options. I always appreciate this.When I picked up the car, it turned out that two of the minor repairs werent ready because the listed parts sent didnt fit properly. So, Hector promised me that he would find ones that fit and then would give me a call so that I could return to finish the repairs. He assured me that they wouldnt take long.By the time I went in again, the brake warning light was coming on frequently and I could hear a scraping noise occasionally; so, I thought I would need further repairs. Turns out that the tech never got the light to come on or could hear a noise; that my brake system was fine. When I was told this, it didnt make sense to me. After checking with the tech again, Hector suggested that since my car is old (2007), it may be that at times, the brake pad stays extended for awhile after braking, but then returns to its proper position eventually. I believe he was right since the light and noise havent reoccurred.From my experience with repair shops, I find my interactions at this business refreshing. I always receive a warm greeting and spend a few minutes catching up before either Hector or Brandon listens carefully to my problem. I find the repairs to be excellent and have great confidence in the expertise of the techs. As for cost, Ive always found them to fair and reasonable.Overall, an exceptional business that provides friendly service and excellent repairs.
They got me back on the road quickly . And customer service is above and beyond.
Awesome service!! The best place in town. Kind and friendly!!!
I have been to this Auto Repair shop twice. Both times, from the initial call to the completion of service have been incredible. I would say enjoyable, but thats like saying getting a tooth pulled was enjoyable, as we all know car repairs are anything but. But if I were to have to get a tooth pulled, I would probably call to see if they could do it. LOL
I would like to thank these guys for all the work they put in to get my Mustang back on the road after 5 years in storage.If your looking for any kind of work transmission or other these guys are great!Yall have been super helpful and responsive through this process.Thank youJames
Great service friendly people fast and reasonably priced, I would recommend.
I took a Pontiac fiero here about a year or two ago to get the parking brake fixed and the windshield wiper. Took two days and the weekend (I called them earlier and told me to come after the weekend. and they werent able to fix it, and not only that but the employee acted like I left the car there when THEY told me to come for it another day. And I still had to pay like 60 plus for it. Yes Im still mad about it and shouldve asked for a refund. But maybe this review will help someone.Bring someone knowledgeable about cars and dont be afraid to go somewhere else.
Theyre always good to us, provide us with timely estimates, and weve had no issues with any work done. Weve found lower prices in town, but we trust what were getting here.
Late post but well worth posting. Upon arrival, everyone was very respectful and nice. Engaged in conversation and felt welcomed. Went for state inspection which didnt take long at all.
Front desk was great, wonderful experience but only had inspection done. Slight miscommunication to the back, they almost replaced my battery for $180 by mistake. Got it sorted and would definitely go back there.
I tried this shop because it’s closest to my home. They have earned a customer for as long as they are in business. I had my break pads, rotors and oil changed. The staff was so welcoming and helpful. The price and the service is excellent!
Quick in and out service with a smile! Needed a repair done, parts ordered and job done same day. Thanks Brandon and Joe Bob.
Georgetown Interstate has my trust and has earned not only my continued business but my future recommendations in regard to auto needs.My family had been taking our cars to Georgetown Interstate since we moved here to Georgetown a year and a half ago. When my college aged daughter needed a tune up I let her know Georgetown Transmission would take of it. It turns out the repair was much more involved. It required part of the engine to be sent to a subcontractor and returned for Georgetown Interstate to reassembly. When the engine was reassembled and ready for pick up it was clear, by the nature of the problem, the subcontractor had not fixed the problem. Shortly thereafter, the problem worsened and the engine became irreparable. Customer service lead, Gene was the first to confront the subcontractor. In the end, the sub refused to take responsibility of his failed work. It was then the owner, Joe Bob, made the decision to stand behind the work of another. He has committed to replacing the engine at no further cost! Wow! Yes, we all expect those we trust to stand by their own work but its an entirely different matter for a service based business to stand behind the work of their subcontractor.If you are new in town or just need to be able to trust someone with your car, I invite you to go see Joe Bob, Gene, Bruce and the technicians at Georgetown Interstate. They have a high standard of integrity and can be trusted with all your auto needs.With great appreciation,Tracy Tucker
So relieved to finally find an honest auto repair shop.I went there for an oil/filter service as well as 100,000 maintenance check on my Honda Accord. I thought for sure that they would tell me I needed to do some major overdue service. However, Brandon, the assistant manager let me know that my reliable Honda checked out fine. The only thing I needed was my oil/filter change. Had I gone to a Honda dealer for service it would have been a different outcome. Thank you so much for your wonderful service. I’ve already shared your info with local neighbors & friends in Florence.
Great group to work with - very nice and professional, got my truck right in and were able to get it riding like new. Ill be going back for sure
My second visit here to GIT....Im so grateful I found this shop! Very satisfied with the service I have received once again. Its important for me to feel I can trust a mechanic and a business because I am an older solo woman with aging vehicles!! They treat me with respect and they get it. Another job well done and Im confident in the people and service I receive at GIT. THANK YOU!🤗
Have used this shop quite a few times in the past. Always had good service until the last couple years its seemed theyve been grossly overcharging.This past week we got a quote from them to do some work for $8300 and we were able to get the exact same work done with brand new parts at another shop for under $2000.TEdit(in response to owners response): we were in the shop, our silver 2014 jeep was left on the rack with differential housing off from November 6th through the 9th. Weve used yall a couple times since 2012 to fix our other 2004 Jeep and our Hyundai Elantra. We have used my wifes phone number so thats probably why youre unable to find us. Attached are the pictures. The quote total was $8,303(and some change). Our total cost at another shop was about 2k.So since yall didnt actually do any work on it we essentially paid yall $368.99 for just a diagnosis. Insane!Weve never had any issues with yall in the past, Gene was always our go-to guy. Yall have just become absurdly expensive the last few times weve come in and my dad who also used to use yall a bunch has noticed the same trend.
The wait for my oil change was a little longer than expected but no big deal on that. Very professional and helpful staff at the front desk and the service itself met my expectations. Would recommend and will be back for my next service.
This shop is honest and very helpful. They will accommodate you to the best of their abilities. Very timely and the communicate!
I went in on a Monday morning, right after they opened, to get a vehicle inspection. The employees behind the counter were pleasant and eager to help me. The check out process was fast, and the inspection was even quicker; I didnt even get a chance to finish my small coffee I got from their coffee pot in the lobby. I really enjoyed the experience. The lobby was clean, the parts of the garage I could see looked clean and well kept also. I will definitely go back for service in the future.
So thankful to Jo Bob and his team for the excellent and honest work on my Cadillac. I brought my Cadillac into the team at Georgetown Interstate Transmission after picking up my car from a dealership for minor warranty work. After hearing of the repairs the dealership said I needed, that would not be covered under warranty, I took it to these guys for a second opinion. I made it very clear that all I needed was a verification that the repairs were needed, and I planned on Jo Bobs team completing the repairs. Jo Bob could have agreed with the dealership and charged me for unneeded repairs. Jo Bobs team charged me $78 compared to the $820, because they were honest about what my vehicle needed. I am so grateful to have mechanics that I can trust will not lie to and/or overcharge me. Thank you, Georgetown Interstate Transmission!!! I appreciate honest work. I am a loyal customer for life.
Great people work here. Brandon was awesome and will not go to any other mechanic in town.
My first interaction with this business was to get my vehicle inspected. They had it done in less than an hour! Immediately I knew I’d be coming back. Now, not only do they inspect my vehicles, I now have them do routine maintenance and oil changes. Love the friendly family feel! Support local!
Good place to get an inspection done.
I was just a walk in to get a oil change and state inspection. Good service,my first time I used their service. I like what I saw. So they will see from now on....
The staff was so welcoming and helpful. 5 stars!!!!
Best experience ever Always great services
This place is really trustworthy. We wont go anywhere else because they treat you like family.
Good place pretty good people be prepared to do it right but Hector will take really good care of you if theres something they can do to make you burden easier theyll go out of their way
AWESOME!! Wonderful services and prices. They dont try to get over on you and I know its a small thing to some but they remember you. Ive taken 2 of my vehicles there and havent been disappointed.
We got both our cars inspected this week, the guys are super fast and friendly, we will definetly be back!
Review update:In most cases I would leave my previous review, but after having the owner take the time to speak with me I will revise. I do not condone the lack of communication that happened. That being said, it makes the difference for the owner to take that time to correct it. I spoke with the gentleman before service was performed to ensure the error was not encountered. Service was still respectable and expedient in spite of the events. A second chance will be given. It is unfortunate that my first experience had to go this way though.
Needed immediate quality service and got it. Explained things nicely to my wife who picked up the car. We will be going back for any car-related issues. Thank you!
Had a major blowout after I hit a piece of metal, and was towed here. They are friendly and honest, and they work with you and for you every step of the way. They repaired everything properly and stand behind their work. They even waited for my ride to pick me up when it was later than the posted hours.Highly recommend! You won’t be sorry!
Great people and quick service.
They are fast, friendly, clean and neat and have great coffee oh and they are very friendly. I took my car in for a rattle. They found it and fixed it FAST! Will continue to use them for all my car repair.
Stopped in Tuesday morning unscheduled, for a state inspection. Although there have been some staff changes, nothing has changed in friendliness, efficiency, and quality of service. The guys got my truck back quickly and the price was as reasonable as ever. I have been a customer for 15 years and employees may have come and gone, but Joe Bob offers the same outstanding service time and time again. Thanks for being the hometown repair shop that my family can depend on!
Best place in area. Super friendly and excellent work.
Love them so much, they go far and beyond to help me and my family, not only is the atmosphere there great but the guys have the best humor!!! Definitely recommend and will definitely continue to take our vehicles there
Fast, efficient, and friendly service. Used these guys for State inspection and scheduled maintenance. No BS and no upsells. Will return for any future needs.
Save yourself some time...THIS is the place to go!! Top notch service WITH A SMILE at a fair price...who could ask for more!?!? Joe and his guys are THE BEST!!
Joe and his crew have been servicing my cars for over 10 years and I wouldnt consider going anywhere else. I trust them. From the people working on my car to always being shot straight with whatever my car needs. They may make a recommendation, but never have they pressured me or over-sold repairs like many other shops Ive heard of. Rest easy and give these guys a shot the next time you need work.
No sense of time. Hours for an oil change even.
Our vehicle broke down at the Shell in Gtown off University/130 and we were towed to this AAA approved garage. Worked w/Brandon. We thought it was the e but turns out, just some burnt wires altering the gas gauge reading (car was on empty but showed 1/4 + of a tank) Quick and honest service and repair. Will use this garage again for a maintenance repair (we live by Lakeline Mall). Very satisfied customers.
GREAT SERVICE AND GREAT PEOPLE.
I took our older model Explorer in on a super busy Monday and they were able to get it fixed and back to us by Tuesday afternoon. It was a big repair and they could have told me that they couldnt get to it for a few days but when I told them its our only vehicle, they went out of their way to get it done and back to us. Much appreciation to the entire crew!
Joe Bob and his team are the best. I live 30 minutes away and I still make a point to bring my car here for everything - oil changes, inspections.. everything! They go out of their way to take care of you. My car battery died down the street and Joe Bob sent someone to come test my battery and jump it. Love this place!
Excelent service! Treated like family.
Always have a great experience here. I’ve known the owner for 15 years and have been doing business here for 9. If you need work done go here!
Super friendly...just very nice and polite everyone there.
Good people, good repairs for decent prices!
I’m a widowed senior citizen. I trust these folks to be honest and fair. I depend on them. They always do right by me. Every.single.time.
Ive been taking my vehicles to Georgetown Interstate Transmission & Auto Repair for years. Joe Bob and his team always treat you right and have the highest integrity in the business. If you are looking for a place that you can take your vehicle that you can trust, then look no further! I highly recommend Joe Bob and his team at Georgetown Interstate Transmission and Auto Repair.
Very friendly and helpful in all aspects. WillDefinitely return!
Best service ever!! If you need just an oil change or complete engine work bring it to these guys. Honest, Fair and on time.
These guys are great! Bruce, Joe-Bob & everybody else there are professional, courteous and more than helpful. The name says, Transmissions, but they can fix about anything else, or just do an oil change & inspection. Thanks for taking care of my truck!
If you are looking for an auto shop you can trust, THIS IS IT! I take my truck for every auto need, from oil changes to check engine lights. The staff from front to back is always courteous, friendly and on time. The prices are fair and the work is A+.
Another great customer experience at Georgetown auto transmission and repair. Kudos to the owner Joe Bob Kay and his staff for installing new front brakes on my Chevy Avalanche and getting it done quick and keeping me updated throughout the repair they are a 5 star company!
Honest and sincere, I was given an analysis of the issue and made aware of pending without pressure. Their shuttle took me to and from my nearby home while truck was serviced. These are good guys.
Have had 2 cars inspected and an oil change done. Always fast, courteous service at a good price. While having the oil change done, they noted a leak in an axle boot, but instead of the expected we can fix it (generating more income for them), they suggested I take it to the dealer to see if it was covered under warranty. Thats good service. I will be back.
My family always comes in to see Gene! He is honest and tells us straight up what is important and how much it would cost. Plus he is always smiling and in a great mood!
Very friendly place with a nice waiting area. Took my auto in for an oil change, had lunch and it was ready to go. My daughter and I will definitely be back. Thank you!
They are great tells you straight whats wrong and what should be fixed
My daughter, a college student in Austin, was driving home and had transmission problems. AAA took her to Georgetown Interstate. They were thorough, professional, honest, and took the time to explain everything to her. Had her on the road a few hours later. As parents, this gave us totally peace of mind.
These folks are awesome!! They went far and beyond for my husband and I when our transmission went out on our way to Az. I can not thank them enough. Your messing up if you dont use this business. We are sold!!! A special thank you to Hector also.
We received excellent service with needed repairs. Joe Bob offered advice on how to tell if needed repairs were indeed needed. We checked and the additional work needs to be done and we will go back for the repairs. Knowledgeable about cost of needed repairs to another vehicle
Friendly, courteous, professional work, they explain work to be done and you know ahead what the cost will be.
Hector was great! Super fast and professional!
Yes! Service and communications great. They inspected and gave me estmates for maintenance needs. I am very happy to be a customer.
Service was quick and sweet! They are knowledgeable and honest!!
Knowledgeable staff, quick and easy. Cute boys working there is a plus.
Very good service but way overpriced. Went to take my wifes car for an alternator change and paid almost 700$$. After I called other places for a quote and those places were between 200-300$$ cheaper. I recommend going to another place if money if your worry. 700$ for an alternator is absurd. They sold me the alternator for almost 300$ and charged me almost 400$ for labor when it took them a little over 2 hours to replace.
I have had 4 different vehicles, all of them I take to Gene here, I have had my family take thier vehicles as well because I would never trust anyone else with my cars nor my families cars except Gene. I dont have to worry about being over charged, sold something I dont need or given sub par service. Please dont take the chance taking your vehicle anywhere else, the guys here are the best in Texas and wont disappoint you. Thank you again for always taking care of my and my families vehicles!
I recently brought my truck in for what I thought was a stoplight switch gone bad. I had called, told them I had the part and just needed a quote, and they quoted me such a reasonable price I seriously about fell out of my chair. Turns out the actual problem was the stoplight bumper, and not the switch itself. They got the part they needed within that day and switched it out. Even better: when they called to tell me what the actual problem was, they happily told me it was a few bucks cheaper. What they could have done is been like most places: charged me a diag fee and turn around and rob me on parts and labor. Not the case here. Lastly, Im a woman and I genuinely appreciated the men treating me as just another customer, with respect, and not trying to take advantage of me. Thank you, thank you! I promise I will be back!
The trusted mechanic for all our cars. Its a family run business, so everyone values the long term relationship over the quick buck. Respectful, honest, reliable are but a few words I would use to describe this business. They dont do tires.