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AutoZone Auto Parts
2913 Williams Dr, Georgetown, TX 78628, United States
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AutoZone Auto Parts
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E
Review №1

Walked in for a few parts, offered service right away. There were two men and one women working, all were nice. Lee A. is who first greeted us first, checked us out, and who we interacted with the most. Nice guy.

ti
Review №2

Long time customer and always have a good experience. Today Eric was extremely helpful getting me what I needed quickly and was able to help with any questions.

Ka
Review №3

My battery went out and and I was able to drive over to autozone keeping the car running. They popped in a new battery and I was gone in another 15 minutes!! Good customer service

Pa
Review №4

Maria was so awesome. She knows her stuff! I highly recommend this location. They went above and beyond to make me a happy customer. Thanks so much!

Br
Review №5

Stopped by right at they were closing at 9 pm for a battery check and Zion was incredibly friendly and helpful at the end of his day. We appreciated his excellent customer service and attitude. We will go back because of Zion.

Bi
Review №6

Awesome, 2 batteries for the price of one interstate and they installed em both. 3 year warranty and service.Interstate told me they no longer install for free. And my batteries now sell for 330.00 each.Auto zone 160.00 free install guess where I went

Ma
Review №7

Always have what I need and they have a great rewards program. Bought $21.63 of stuff today and didnt realize I already had $20.00 in rewards. Paid $1.63.

Da
Review №8

Eric took the time to explain to me the the advantages and disadvantages of the different wiper blades. After I purchased them them, he offered to put my wiper blades on for me *in the rain*. I took him up on it. He was courteous and professional.

Sh
Review №9

Always excellent service! Busy and still handling everything properly! Doug is da bomb dot calm and Anthony is gr8 too! Awesome gr8 working men! (That kno alot from experience)

Ma
Review №10

Pamela and Jordon are the most AWESOME people Ive ever dealt with at an Auto parts store. I was stranded with a dead battery on a very cold night last week and the two of them worked a plan to help get my JUKE up and running again!No question they know what theyre doing as Jordon didnt hesitate to change out the battery for me once we made it to the store. She then retested to make sure that was my only issue.By offering such great customer service it shows they really care about their business, something you just dont see much anymore and its obvious that they love what they do.As a mechanics daughter its nice to see more females in whats usually a mans industry....I want to THANK YOU ladies again for going above and beyond and to encourage yall to keep doing what youre doing!!Marsha

Fl
Review №11

Great customer service. It was nice. When I talked to these men about my car, they knew what was wrong. Thanks to their knowledge, my car runs great. Thank you.

Te
Review №12

I needed to get a replacement battery for my van so I decided to swing by here. I am not a car person by any means but the team at this Autozone were amazing! Not only did they make sure I got the correct battery and get it installed and working, but they made my first visit feel like I have been going there for years. Very helpful, very considerate and extremely knowledgeable. Ill definitely be returning for my automotive needs in the future.

Ju
Review №13

Well James Smithenson went above and beyond to help us out, we appreciate employees like him, thank you so much

Ma
Review №14

Excellent customer service.... all the staff was super friendly & helpful!

Mi
Review №15

I have finally gotten my dream motorcycle, and it needed a lot of work(starting with a battery).I called many places(including this location) to no avail but decided to try once more, but it still wasn’t available.The gentleman on the phone went above the call of duty by taking the time to find a comparable part(which no one else prior had), and his customer service excellence continued upon my arrival at the store. Thanks, Matt-maybe we can ride one day soon😀

Ja
Review №16

I was looking for a socket and had no idea how to explain what i needed. With no hesitation Pamela started helping me right away! And Eric as well. Will visit again

An
Review №17

María is very professional

Ro
Review №18

Ed was very helpful & hed laugh @ all my jokes!!

Sc
Review №19

So I had the pleasure of being able to be assisted by the manager Pamela she does a very professional good job and I just want to tell you thank you keep it up

Au
Review №20

It was great. Doug was very helpful, everyone there are always friendly and they give a great customer service. Thanks for all yall do.

Jo
Review №21

I can say with no hesitation this is my favorite store. I was frustrated because my vehicle was not working. Worst of all I did not know what the issue was. Like a wonderful team Pamela and Jordan helped me find a solution to my issue. very helpful and Kind. The whole time they had a positive attitude and a big smile. Thanks a lot girls. God bless

Ch
Review №22

Employee was very helpful. He located the parts I needed and provided a professional service.

Cl
Review №23

Very helpful folks.

Ei
Review №24

Went in to hv someone to CK my battery and oil. Everything ok except needed one quart oil. Paid for the oil then they asked for the VIN. nbr on my truck...No explanation as to why it was needed. Guess they were impressed with my, 2002 ford ext. Cab. with less than 45,000 miles on it. GO FIGURE ..Didnt know VIN nbr had anything to do with low quart. Of OIL....Any explanations.....

Mo
Review №25

Good helpful staff

De
Review №26

Friendly employees, always ready to help

Jo
Review №27

Customer service was excellent! They went above and beyond to check out my battery. They even worked with my concern for Covid and allowed me to purchase a new battery w/o entering the store!

Je
Review №28

Nice people, great service.

Re
Review №29

Great place

Mo
Review №30

Jordan and Pamela help me with my purchase. They both went out their way to check the part to make sure it was good before I purchased. Super satisfied highly recommend theses two.

Ar
Review №31

I barely know enough about cars to get byI was sold a battery with a dead core after asking a representative to double check the battery type I had mentioned in regards to my vehicle.Once I changed it, it did not work. I put the old one back in and came back the following day and asked for help. I was then told I needed shims to secure it, after a representative examined it with me outside physically which I then did and it still did not work.They then informed me that the terminals must be bad and so replacing those and it still not working, I finally had it towed to a garage where they told me the battery was dead and the attempts to secure the new battery on to my old existing terminal have had to result in it being replaced as well.Should I have asked them to check the battery, yes. Should I have assumed that they may have made a mistake, apparently but one can reasonably assume that when you purchase a new product, said product will work as advertised.I will never shop here again, I would urge anyone who is shopping there to have work and products double checked. I am examining my options as to having my expenses reimbursed due to negligence by said employees and have been put out of work due to this entire episode.Does a lot of this responsibility fall on me as for not verifying what the employees of an auto parts store sold me? Absolutely.However the reason for going to provider of special service or an auto parts store is that they will provide you with reliable products and accurate advice.

Pa
Review №32

Very cool employees anthony and eric helped me out with knowledge and courtesy. Thanks so much guys! Saved me a LOT of money!

El
Review №33

Great customer service!

Ti
Review №34

Needed help replacing wiper blades...Pamela was absolutely awesome! We ultimately determined that I needed to go to the dealer, but she tried every possible option in the store to find something that worked...even super-glued the rubber on the old blade as a bandaid until I could get to the dealer. Attagirl Pamela - you qualify for a raise!!!

Be
Review №35

We have had the best service and support from James Smitherman here at the Georgetown location. Whether he’s helped us with headlights or car wax, he’s always willing to go the extra mile each and every time!

ch
Review №36

Eric was awesome and i would like to tell you guys your company should know he is someone you should promote to a high level without him tonight nothing would have ever seemed possible and he is my auto zone angel.

Mi
Review №37

Always very helpful!!! These people go out of their way to help you out and good suggestions

ol
Review №38

I just wanna say the sales employee who helped named James was so knowelege and really went above and beyond. Best auto zone hands down!!!!!!!!!!

Jo
Review №39

After a stressful afternoon dealing with my daughters car that wouldnt start. Jonathan tested and replaced the battery all with a smile on his face offering kind words to me and my wife. Helpful and knowledgeable. He has earned all my familys business going forward. Top it off it was under warranty and free.

Da
Review №40

The autozone on 2913 Williams Dr. Georgetown Tx.I called the store to check on a battery for my Montana diecel tractor. The battery that was in the tractor was a Acdelco 31ts. The person that answered the phone was Pam. At first it didnt seam like she was able to cross referance the battery and she told me that she had to do some research and she would call me back. About 10 minutes later she call me and said she had found it and that they had it in stock. Great job Pam for stickiing with the poblem . You are a creadit to your company. A great big THANKS.David Stephenson

De
Review №41

Always a good place for auto parts.

S
Review №42

Jordan was amazing!! She was very helpful and knowledgeable about the issue and different alternatives we can try to rectify the issue.

Bo
Review №43

Have you ever been yelled at in an Autozone by an employee? Me neither until the other day. Wont be coming back here. Idk what got into this guy but thats not how you treat customers. We are both grown men.What happened? For literally 10+ years of going to Autozone, I have been directed to the back to dump oil. I have never had someone take my oil to be dumped. Apparently not the case at this Autozone. Good to know, but doesnt warrant an elevated voice in front of the store with everyone staring.

Al
Review №44

Called ahead to make certain my car battery was in stock. Headed to the store, picked up my new battery and was on my way. Great store and even better experience.

sa
Review №45

All I can say is wow ...Pamela an doig an the whole crew up there fo an outstanding job. Im not sure the public knows how much work goes into taking care with great customer service each customer an meeting our needs. They are courteous an professional with the small home town love.. thank you all for fixing g a ruff situation an taking care if me. Nothing but solid props for you guys.. thank you

A
Review №46

Needed wiper blades and they had them. Friendly employees, great job

Bl
Review №47

Yesterday I was at the gas station, two buildings over, when my car wouldnt start. I noticed AutoZone and started walking. At the same time I noticed Johnathan V., from AutoZone, walking over to the gas station for something for himself. Instead of getting what he came for he pushed my car to the AutoZone, jumped the car, ran a diagnostic and determined it was the alternator. Soap box time: In a day and time where customer service is an endangered species, when you find it, its definitely noticed. Thanks Johnathan for helping to get us home and getting us on the path to get our car fixed.

Ni
Review №48

Very good customer service. The guys there did not treat me, a female like I had no idea what I was talking about. Highly recommended

Do
Review №49

Jordan and Pam were very knowledgable and solved my problem fast. Misfire cylinder and got me what I needed.

Ki
Review №50

Went to AutoZone right after store opened because I had to have my car jumped twice in last two days, the salesman went out with a testing meter and found that my battery was bad. He not only sold me the battery but installed it in their parking lot!!! I was quite impressed with his knowledge and skills. Thanks to him and AutoZone!!!

Vi
Review №51

Terrific service, so helpful

Ga
Review №52

Friendly customer service, the gentleman that replaced my wipers and battery didnt complain a bit about the rain. He was very knowledgeable.

Ma
Review №53

Anthony is a great guy, so helpful and friendly. He went the extra mile and find the part I need for my Toyota Corolla. So happy about the customer service.

Da
Review №54

Took back a battery and replaced it purchased in Georgia.

Da
Review №55

Jack and Alex are the best! I was passing through on my way to Dallas when my SUV broke down. Jack helped me select the right parts, loaned me tools and pulled up diagrams for the serpentine belt repair on my Lexus. When I found out the belt wasnt my issue and I needed a repair shop, Jack helped me find a great place for a repair nearby.Jack and Alex also helped a ton with my stress level because they genuinely cared about me as a person in distress and not just the next guy through the door.Thank you gentlemen and thank you Autozone!!!

ve
Review №56

The people were so nice and helpful.

Ch
Review №57

Always helpful! Thanks James!

El
Review №58

Amazing & Friendly Customer Service

Cr
Review №59

Helped right away, As a woman with my daughter we were not treated like someone that knew nothing about auto parts. Treated right, got only what I needed felt good to shop at this store. THANK YOU

Ja
Review №60

William gave great advice on removing a broken drain plug bolt, and helped select the best tools with a budget in mind. To say the least, I got first class service and Ill definitely go back. Thank you William!

Je
Review №61

Great service from great employees. A quick place to get what you need. Good selection.

Ma
Review №62

My sister and I were having trouble with our truck starting. So we went to autozone. The most helpful man, jeff, figured out our problem and fixed it. On top of that....our warranty was still good. We got it free. Great customer service. Keep up the good job.

Sy
Review №63

Has alot of car stuff that we need when something goes wrong with our car. Or just for simple cleaning!

X
Review №64

Doug and Anthony are some great guys! Knowledgeable, helpful, and went above and beyond for me!

Cu
Review №65

Had to replace a Battery. It was still under a prorated warranty and when they brought it up in the system it had all the info so there is no need to keep a receipt. I would day that the battery should have lasted longer but I took my truck to a place for 2 years where the temp got into the upper 130. It only staryed having a problem now when the temp dropped below freezing.

Al
Review №66

No one was there to help me find what I was looking for

Fr
Review №67

Knowledgeable staff 80% of the time! That is a rarity today.

Li
Review №68

Great service and easy shopping for whatever car parts you need

Er
Review №69

Always helpful when I go in there

Je
Review №70

Responsible people

Ji
Review №71

Best parts store...staff is super knowledgable, helpful and friendly!

C
Review №72

Always have what I need. Doug is the best

Ma
Review №73

Better than store 3539

Ge
Review №74

Had great help old female commercial manager was a great asset to the company and she no longer works at that location

Da
Review №75

Good store. Great staff.

Jo
Review №76

Buying a new car battery was simple and fast. Good staff.

Ja
Review №77

Very nice people. They helped me soon as I walked In.

De
Review №78

Thank you for letting me return items without hassle. I will continue to be a patron.

jo
Review №79

Great store staff very helpful.

st
Review №80

Very helpful and knowledgeable counter help - within 4 months, I had to replace a battery, do a brake job on all 4 wheels, replace a sticky thermostat, and replace wiper blades - AutoZone had the best prices and service for parts in town.

Ni
Review №81

Doug went WAY out of his way to help me with my issue, I cant say enough good things about him and this store!

TR
Review №82

Helpful staff, actually found me the right part at this location. Others have been hit-and-miss.

Mi
Review №83

Clean, well stocked, knowledgeable people.

Pa
Review №84

Friendly & helpful customer service

Em
Review №85

Friendly and helpful as always!

Me
Review №86

They are very helpful

Am
Review №87

Great service and always helpful.

Ze
Review №88

Great place wonderful people!

Ro
Review №89

Friendly staff

An
Review №90

Very helpful and friendly.

Je
Review №91

Friendly and helpful staff.

Ke
Review №92

Helpful staff.

La
Review №93

Inattentive staff, but once you get their attention they ate very helpful.

Mi
Review №94

Gave me the information and part I needed and offered assembly instructions

Pa
Review №95

Great customer service

Ne
Review №96

Employees know what they are talking about

pe
Review №97

Always like going to auto zone

Jo
Review №98

Great assistance

We
Review №99

Always my go to for car needs.

Co
Review №100

Great place!

Information
20 Photos
100 Comments
4.6 Rating
  • Address:2913 Williams Dr, Georgetown, TX 78628, United States
  • Site:https://autozone.com/locations/tx/georgetown/2913-williams-dr.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4270&y_source=1_MjQ2NzQyNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 512-863-4265
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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