I am super pleased with the service ! Fast and accurate shipping with precise communication. I have over 15yrs of customer service experience and I know This is how its done! Nice job guys keep up the hard work!
Great prices and returns are easy!
Drove 2 1/2 hours to find out that the store is now closed and is online sales only 😡😡😡
Online shopper, i tell everyone looking for great deals on work wear. had a small problem with my order. my fault, but they fixed it for me before it shipped.
I’m an online shopper and I have placed many orders. The orders have been processed and shipped very quickly! I have had to do returns/exchanges and I thought the whole paper return process would slow things down, but I was so wrong! Might items were returned/exchanged very quickly. Excellent service by Super Casuals! I recommend this company to everyone!
I have purchased from super casuals on many previous occasions. Was pretty disappointed with my most recent purchase. I purchased two separate items. Both of which I had to challenge them on price. One was an in-store promotion that was signed on the table. When I took the product to the register I was informed by the clerk that that price was not accurate? The other price issue had to do with my previously shopping online and discovering a bargain price. When in the store I was presented with a higher price at the register. Once challenged the owner/operator honored the lower price. Felt a good bit like a bait and switch to me! I guess being cautious and aware that the price you expect is not necessarily the price youre going to receive is my best advice.
I handle the ordering of the clothing for the employees of the company I work for. Super Casuals had the best price for the item we were looking for. I ordered online and we received the order the very next day! My supervisor and I were VERY impressed with the service and will definitely be ordering again in the future!!
Great place...great process..easy to work with
I shop online and love there selection! Had to cancel an item once. Called in the morning after I placed the delivery of and they were able to cancel it! Great staff and will continue to shop here for all my workwear needs! Always tell a friend! It saves to save on your gear!
I recently ordered a pair of Red Wing Irish Setter boots online from Super Casuals that were on sale and at a price that seemed too good to be true. Shortly after placing my order I received an email from the owner Steve informing me that the extra wide size I ordered was on back order and would take 2-3 weeks to be delivered. This is a common occurrence with extra wide shoes in my experience. I replied to Steve that I needed the boots ASAP because I was opening a new 70K sq ft grocery store, the entirety of it having hard concrete floors and that I would take a different size, if available. Steve responded immediately that he would have them shipped from the manufacturer, Red Wing, and that I would have them in 4-8 days. I received a tracking number the following day and the boots arrived 4 days later, straight from the factory, in perfect condition. The shipping fee was waived as well!I got a fantastic deal and superb service from Super Casuals and the owner Steve and I highly recommend purchasing from them, they run an outstanding company!!!
The rare 5 star business.Money well spent.Excellent english speaking customer service.Very fast delivery, faster than amazon.
All ways a pleasure there. Locally owned. If you dont see it on the shelf just ask they might be able to order it for you. Ask about being a club member.
One of Genevas best kept secrets. So awesome to have this store right in my backyard! Great selection, great prices and great service. Great example of how a local business can trump what the big names have to offer. Easily my favorite clothing store!
Great shopping experience! As soon as I entered the store I was greeted with a friendly hello and let me know if I can help you with anything. The store if full of name brand items and some great sales too! No pushy sales folks here, just great customer service and great prices. I will defiantly be back again, thanks Super Casuals.
Very low stock on the items they advertise all over the internet classic bait-and-switch
Great store! Great staff! If your looking for boots or a nice pair of jeans, or perhaps a ski coat or a polo shirt, this is the place to shop. Good bargains. You can always find something on sale!
Bought every pair of Levis I have own in the last 40 years at this store, wouldnt go anywhere else. Hugh selection, top notch service, highly recommend to anyone local.
The BEST customer service! I bought a pair of work boots Dec 6th for my grown son for Christmas. He took them to his house and put them in the closet because they were too small. I didnt find out until July. Long, LONG past the return window. I called customer service and asked if they could help at all. I believe it never hurts to ask. They offered to exchange them for the correct size even though it was no fault of theirs. I mailed them Monday. USPS said theyd arrive to Super Casuals by Wednesday, this is Friday and the new boots have arrived at my house!! I will recommend them to everyone!
Excellent and courteous service: responsive, efficient, prompt communication. Merchandise - super value! Shipment is same day, expediting is possible, returns or exchanges are handled by a team and resolved quickly. Highly recommend this company.
Lots of variety and sizes. Helpful staff. Definitely support local business and they take postal clothing allowance cards.
They do club cards here. Great way to save for future purchases
Drove 1 1/2 hrs to find out the brick and mortar store closed. Website never mentioned it and listed a 9:00 opening. Purchased many times from store and web, first major disappointment with the business. Spent all day just to purchase a $150 pair of boots at bass pro.
Great prices and lots of great selection. All the Carhart stuff
Very good deals half the time you cant find where the company went wrong. Definitely five stars got two of my sweatshirts for half the price.👍👍👍
Great place owner was so helpful couldnt ask for anything more
The store is great. Huge selection.Just ordered a pair of boots online.Received them 2 days later. Perfect.
If yo like Carhartt, this is a good place to go. Good selection and great prices.
I shopped here online. I ordered a coat on a Sunday evening and received it the following Wednesday morning in Indiana! Great communication, a great variety to choose from, just a wonderful experience all around.
Don’t walk in 20 mins before they close because not one person in the store wants to help you !!! Went to super casuals to buy work boots came all the way for Auburn, the customer service is terrible!!! Walked out of the store was planning on buying work jeans but didn’t want to give such a horrible customer service my Business!!!
The elderly woman who took my return had a very distasteful attitude, which made this business earn a dislike in my book. She actually threw my receipt at me. There are plenty of other decent places to get Carhartt clothing. Wont be back.
Amazing place for all you clothes needed
Great service. Good prices.
Great people, good prices
Got ripped off. Bought boots online, showed up as a different color boot covered in logos, nothing like the online picture. Flushed $40 down the toilet paying for shipping back and forth on brand new unused boots.Customer service was totally cold and unsympathetic. Worse experience ever, and really ugly boots.
Needed specific carhartt bibs. Called and they had them. They were even better price than tractor supply. Noticed the boots they had. We only order tim pros but i think we will be getting them here instead, maybe even the Carolinas
Helpful and friendly staff!! I will definitely shop there in the future!!
The place to buy Carhartt in the Finger Lakes
Lots of things to buy, at good prices.
Great local business. If youre looking for Carhart or workboots, check here first.
Got alot of stuff in store that I wear
Wonderful people. Great products. Great location.
I love their work shoes. Great people to deal with too!
If they dont have it theyll get it. Love this place
Get most all of my outdoor gear here. Always good service
A small but packed store. Name brand clothes and outerwear. Carhart,Colombia.
Great prices on Carharts. lots of choices for any guy
Carhartt outlet store...great selection. Good customer service
Very helpful amd knowledgeable staff
A1 in service and product selection
Not a reliable supplier. Everything here can be found on Amazon with free shipping. Website out of date, caused me a delay.
Great prices and selection on carhartt!
Always had great service there
Great place to go to get a Carhart coat
Awsome place to shop.
The owners as awsome and very pleasent and sre there for any help or questions
Great selection, friendly employees!
Best selection of Carhartt around.
Great work boots and clothes
Staff is very polite and knowledgeable.
Made an order a week ago.....finally got a traccking number...but the post office is Still waiting for the package....not really sure whats going on yet.....
Nice place good selection
Friendly and helpful service.
Friendly place great prices
Great selection, very helpful
Great people
Great people
Good safety shoes
Great selection!
Very helpful!
Rude employees . Will never go back .So much for trying to shop locally
Carhart cloths
Best store
Just average.
Very nice place to shop, good products, good brands, affordable prices!