I usually don’t do this but it has to be really bad for the post! My husband & I have been very loyal to them we even told our friends & family to go here. My husband & I buy all kinds of cars through out the years and bring it to install the remote starter stereo backup camera and speaker. We haven’t been here for a while since the pandemic finally brings a car they got new young people to do the jobs back there which is fine if the job was done correctly the car I brought came with a Stereo already installed so all I need was backup camera remote starter and wires run to the back so I can hook up my amp and all that. Caution message won’t go away ground wire was installed wrong back up camera is blurry my stereo doesn’t work properly anymore something is wrong with touch screen it was working fine before they worked on it they stole my Ray-Ban sunglasses out of my car!!! When my husband call and told Cruz he said he would ask his employee that was on Sunday today is Tuesday he didn’t called back because it’s probably not important to him well good for him and his business!! Won’t ever go back review “CAN” be deleted if they ever do wright by me but I doubt it!!If ur car not fancy u will probably get the junk car treatment!

Nice people. Seem to be knowledgeable of their craft. Been here about 3 times and havent had any issues. Will gladly continue to give business here 👍

Horrible service for $900.00 key less fob. Product they used called viper was installed incorrectly with stereo wire instead of electrical wire, Don’t recommended now having car problems on my 2020 Jeep Wrangler

I love how they installed my system in my new 2020 vehicle... i was worried but they did a very professional job! Ty

Not a fan of leaving bad reviews, but I don’t want anyone else to go through the same experience I did. In short we took two trucks to get a system swap and install some led mirrors. The led mirrors were just glued on, we weren’t notified that this would occur until after they did this horrible job, and with regards to the sound system it was not even working whenever we received the truck. Later we noticed that the amplifier was not even connected and all wires left thrown shoved under the seats. To top it off our truck was severely scratched and when confronted about this they refused to take accountability and Edgar Cruz (co-owner/company director) displayed an extremely unprofessional and unpleasant attitude and instead of trying to find a solution to the problem he urged us to take him to court since we were unhappy with their poor service. Please don’t waste your time nor money with this business. I wish I would’ve looked into their reviews prior to doing business with them.

Worst place ever don’t come here unless you want to leave with several scratches in ur vehicle and many more damage!HORRIBLE CUSTOMER SERVICE! Be wise and read reviews before going here there is A LOT of people that have experience the same thing as me and wouldn’t want you to be next👎

Awesome store, these guys have all the knowledge and products to customize your vehicle, boat, and ATV. #MetraElectronics #HeiseLed #MetraPowersports #Ibeam #installbay #axxess #shuriken #tspec #raptor

First review of all time - it’s that bad. Wish I could leave negative stars. Got automatic door locks, lights and alarm installed in my 1970 classic in March 2020. Lights constantly go out. Door lock motors blow. My seat heaters don’t work bc they jumped wires; they told me they jumped wires after I had to go under the dash WITH THEM to show them another fuse box. Then they later denied jumping wires. Have spent close to $1k having a classic car mechanic undo and redo all their work. Clowns. Don’t go here with a nice car. Or really at all.

I came in to get my interior cabin light switched for an LED, headlight bulbs changed to HID lights and a Light Bar that gos between the tailgate and bumper of my truck. What I got was a waste of time and money. I waited over 3hrs to get my truck back with trash in the in bed of the truck and find out upon inspection that they changed the wrong lights, didnt even tell me that they didnt have the HID bulbs in stock when I asked for updates throughout which I never got by the way. To make things worse the lady in the front looked confused because she said the first guy I spoke with tried to over charged me with the quote he gave me. I definitely over paid and will not return. It was my first and last time for sure and definitely telling all my friends and family about this place I couldnt be more upset.

Cruz is the person who I deal with. If they dont answer the phone they always call back fast. I have always been treated very well and their prices are very competitive or lower. The wait times can be frustrating, however I have never had to bring anything back due to installation issues they are very careful. They do back their products very well and all installations if you bring your own material. They also will give honest advise on what you are looking for they never try to up sell simply for profit. I have been dealing with several car shops locally and they rate #1 on my list.

DONT GO!!! A total scam. I wasted over 1500 dollars for a sound system and it kept messing up. All up to the day the warranty expired. They wanted to charge me $100 every visit which was about 2-3 times a week!!! You have been warned.

Terrible terrible terrible customer service. Terrible timing and efficiency. Don’t do anything they say they are going to do within the time they said. Very over priced. I paid $500 for a raptor grill for my 17 year old son truck. It took them over a month to get letter for the grill they said would take days. Then when finally came in the color didn’t match and they were too small and didn’t fit. They gave me the run around for weeks and never answer the phone. I ended up taking my car to Tim’s Elite right down the street and they did the work TSS could not do. It was a birthday gift for my son and they ruined it.

Only experience i had was walking in and standing at counter for 10 min. Nobody in site. Go elsewhere

Great prices and super friendly customer service best prices in town!!!!!

Got a sound system put in less than a year ago and Ive had to go back 3 times to have it check because it kept messing up. They kept saying its just a tune up and lastly they ended up saying oh it was the fuse. They wanted me to buy another one and I was like no thanks I dont want to keep coming back because yall cant install it properly and dont have reliable merchandise. At the end they said well since its past the 90 day warranty, that i knew nothing about because I wasnt given a receipt, were charging you extra just because we checked it. I was confused on why I need to pay them to check on the system that they sold to me and that they installed. But all they kept was the amount and that its past the 90 day warranty. Worst service ever.

Really good service I definitely recommend them they did a super good job on my remote start

Do not come here.. I had a viper alarm installed with remote start, 3 days later I started having blown fuses, transmission range sensor needed to be replaced twice, my truck won’t even start sometimes !! This is my work truck, my money maker, and they’re closed for 2 weeks and now I HAVE to come out of pocket to fix there mistakes, for my alarm they didn’t even have the correct remotes, they gave me a remote and told me to come back next week and when I did come back they’re too busy and I have to leave my truck, worst customer service I would give them 0 stars if I could

Worst customer service ever. Don’t ever go there. They are thieves and scammers. I tried to get some spoilers installed on my trunk and rear windshield. The installer did a sorry job. The spoilers were misaligned and already falling off even before I left the shop. They tried to charge me for $70 for labor, claiming it wasn’t their problem since I did not purchase the parts from them. and when I refused to pay, the guy cursed me out.

Horrible service and unprofessional, I had way too many issues with this place to explain, better off going somewhere else unless you want to waste your time and money.

These people are the best! They are professional very responsive and most of all trustworthy!Highly recommend them!

Decent place. Nice folks. Fast service. Good products. I took off one star because although they know how to install, they do not know how to tune car audio. I purchased and installed a new head unit, amplifier, processor and 12 inch subs. Sounded horrible when I left. Got home found the gain was all the way up, so I did what I could, was able to get it to sound MUCH better. Now I need to take somewhere to get a professional tune.Update 1/13/2020- took car to get properly tuned. Was told speakers were wired wrong inside the box, which JMK also installed. Tech re-wired, set the gain properly and now sounds INCREDIBLE!Update 1/21/2020 - Just noticed that they broke one of the voice coils on my old sub. These subs were working just fine previously. I guess this is what you get when dealing with a high volume shop.

They installed a alarm on my work truck it was a average installation for what I payed for it wasnt anything special, they was quick for the most part.

Got my tint and LED light and it made my car look totally brand new. This place is #1 to me and the work is QUALITY! Love how I can finance up to 5,000 of work NO CREDIT CHECK!

My car was brought here and they installed Fog Lights.... a week later i thought the light blew out i go to another custom place and they show me the light was missing out of the socket, and the lining in the inside finder wasn’t latched back in place so i assume that’s how the fog light fell out on top of it had to not been screwed in socket properly..... they also did my high beam Led headlights and they put the most BASIC BULB in to where i can’t see at night ..... i travel frequently and can’t see at night it’s IMPERATIVE i have everything on point..... if the job couldn’t of been done properly they should’ve told me that and i could’ve saved money instead of going elsewhere, and having to spend MORE MONEY!!! I’m very disappointed.

Awesome group of guys that really know what they’re doing. I’ve done business with them for almost 15 years. Highly recommended!

Bad experience with these people. Wish we could exercise Texas mutual combat law. They wont tell you about any defects unless you catch it. Overpriced. Left scratches on my bumber and some stains on the interior cieling. No point in arguing with them. Overrated. No kind of communication until you call them out.

Trash service payed 520 for remote start alarmAnd power locks install didnt want to give me a receipt didnt set the time on the alarm fob complained when asked to set it and didnt explain any of the features of the alarm system and they mounted the siren in a bad spot using a self tapper screw

Perfect customer service and great prices and professional work.. And u can even apply for Credit with them.. Clean shop and great experience..

Friendly staff and great service.

Top quality products and high quality installation. Their work comes with warranties. Highly recommended. They have done my alarms, LED & HID kits for my trucks and my wife’s car. We are repeat customers. They’ve taken care of everything and everyone that i have referred to them. A+ service

This place is legit. Been here already for a few cars. Last one I did a viper remote start on a Ford explorer. Works fantastic. Great guys!

The guy at the counter was very helpful and attendant. Helped me with knowledge on the product. So that made my decision easier. Even if it was just LED headlights. I will definitely go back to make other purchases like stereo system, speakers etc....

They are tha best very beautiful lady work there at tha front desk... she very nice!¡!!

Dont do your rotors, brake calipers, and brake pads here (theyll take it to a different shop). Last week I came by to switch my rotors and brakes and just yesterday while I was driving I noticed a really awful sound everytime I press the brakes, so I pulled over to check and what I found was my caliper hanging out, the top bolt have fallen off from it, just the bottom bolt was holding on to it, i had took my truck at noon and got it back at 7PM it took mostly all day when they change my brakes, so why the sloppy work ??

Great service! Very professional and answered my questions, then had me in and out in 30 minutes. They replace the damaged antenna and reprogrammed 2 remotes.

Bad customer service please dont come here

Ive lived within a couple miles of this place, and never gave it a thought. A friend suggested it for car audio, so i stopped by. This place is far more than car audio. Amazing, extremely fast work, and incredible prices. Very knowledgeable and professional without seeming like youre talking to a machine. If youre looking to upgrade your vehicle, go here first. I plan to revisit JM KUZTOMZ many times in the future.

Great customer service, from the clean bathroom, great snacks, family friendly TV shows, and professional staff. My Apple Car Play is malfunctioning, but I think they’ll be able to figure it out.

I went here and had an alarm/ remote start installed on F150. Also got my windows tinted. JJ was very helpful, the rest of the guys are great. I also had them hard wire 2 radar detectors. I will go back for any future installs I might need. Very affordable prices. I recommend this shop !

Amazing place Ill be coming back love there job

Prices are good. Selection is large. The place is huge and clean. Comfortable to wait with vending machines for drinks and snacks. 2 tvs to watch while you wait for the work to be done. Compared to other places I think these guys are upper tier for sure. They are called the stereo shop now but its the same as it was before. Overall I was happy with my purchase. Its the 4th time Ive done business with Julio and I will continue to go back. I guess that says something right? Give them a try check them out and see for yourself. Remember if you dont see it ask about it they probably have it or can get it.

Very poor service, two days to get my car tinted waited 4 hours for them smh 💀

This place is the lowest of the low! Stay away! Service and Work is awful! They will lie, lie and lie to your face with a smile. Beware of the good feedback! It seems they are FAKE reviews, some of the basic details they were not too smart to delete. I was there for 3 hrs and 3 customer came in to have their work redone in that time frame. If they mess up something they will advise you to come back and they will fix it. No! How about you do it right the first time! BEWARE there is a lawsuit over a $5000 damage. Take at your own risk!

This is the greatest audio shop in Texas! Professional service and great prices. I am very pleased with the work given by these fine people. Dont hesitate to go see them for all your Car Audio needs.

Very impressed. Called and went to four different places to get stereo changed in Range Rover and they all were unable to do it. These guys were able to do it in 3 hours and for a fair price. They are well staffed and can get the job done.

Cruz took very good care of me and my truck. Had a stereo, amp and speakers installed. Also had windows tinted. Truck looks very nice. I have no complaints about the work or the customer service that I received. Prices are unbeatable as well. Thanks JMKUZTOMZ

Workers there are very bad people. They scratched my new car, and they did not want to fixed it. They do not care about yourStaffs. Get away from them and find another nice place

I went here a while back to get my trucks windows tinted. I thought i would get a good deal when i called in as compared to other places. I went and waited over 2.5 hours and then ended up paying way more then what they told me. They did a good job but they false advertise on there prices.

Horrible place, please save your money and don’t come to this place. They installed my viper alarm I’ve had issues ever since. Ive already come at least 3 times to fix and they say they fix my car continues to have the se issue. The viper alarm drains my car batter. They first time I came they said it wasn’t probably set up, second time they said it was the remote. Please do your research read the reviews and avoid this place.

So far havent had any issues, Ive bought HID kits and bulbs, Ive gone back day after wanting to get a different color and I had no problems. Must say Ive had better service than other stores and shops Ive been to. They used to be ay a tire shop on Miller rd, been going to them for years.

Great service

Off top the best place in Garland, TX. to get anything for what you drive!!

How tf can yall not install an alarm properly

They lost the bulb caps to my headlight and kept giving me the run arounds and would not fix the issue !

Quick install on my remote start.

I wouldn’t recommend this place they installed a rear dash cam for reverse parking they installed it.. a month later was raining and the reverse camera got wet and water when inside the camera. Now it doesn’t work at all because there’s water inside. They tell you they have good quality stuff I payed 450 for it now it’s just trash .. not good communication with customers and not good quality

I have a 2013 Chevrolet Silverado and of course have to be picky in what I want in the truck so I decided to scoop around and this was the best place to go too I put two kicker L7s and installed a viper alarm and did my window tint here. and so far so good I had to debate other places for the alarm because they were too pricey. but I had a better deal here great customer service they arent to uptight they joke around with you to make you feel comfortable. GREAT PLACE RECOMMEND IT!!!!!!!!!!

Great prompt service to change my Viper Remote from one vehicle to another. Nice professional customer service and no wait time to take my vehicles to the work area.

Great customer service. fast install. excellent prices.

Great location, its close to my house and my job. Julio has great prices. I recommend this to place any one that need accessories for cars or trucks.

Real legit place I visited the first time to check some prices and Julio I believe took his time to go show me demo of what the best option were to add to my car in the end I ended up finding a good deal online however I had it installed there cheapest price I found after looking at various diff places installation was quick and professional then the lady in the front gave me a good deal on some LEDs I wanted good place looking forward to go in to look for some upgrades on my speakers

They helped me today install a wireless Phone system charger on a BMW 340M. No wait time, Very fair price and Excellent job!

This is nicest place I have ever seen.Clean,professional and very nice customer service.Got my window tint done for only $79.99 and my hid kit installed for $85, I love the window tint and the hids.

These guys go above and beyond Everytime. Have been coming to Julio and his team for almost ten years. Professional and courteous.

This shop for some reason does not like to answer the phone nor do they like to return your phone calls. They always say they will call you back but they never do which shows poor communication when it comes to customer service. They also do not like to explain things thoroughly so that there wont be any confusion about what you want put in your vehicle. They also dont notify you about when your stuff comes in so that you can come and pick it up. I would not recommend this shop.

Cruz and Julio will take care of you. Great prices on good equipment and tint. They do all 7 of my vehicles and 2 Harleys. Great shop

Timely manner, friendly and affordable prices! I never leave reviews but the front desk girl was very sweet and they had me in and out 👌

I have used this shop for over 7 years, Julio the owner has always stood behind his product & INSTALL. I read a few reviews that state the install was off or product was priced different than stated on the phone....... I think those must be fake or possibly from competitors. My experience with this shop was NOTHING like that. They always quote me EXACTLY what they charge and the install has ALWAYS been on point. They have a baddddddass showroom, super high end stuff if you want to impress people, and entry level if you cant pay for top end but want something high quality - oh and their price point SMOKES car toys and best buy prices.Keep it up guys I will continue to give you my business and refer friends and family.

Horrible customer service and the quality of work was unacceptable. Never get the job done right. And on top of that gave me the wrong size speakers and didnt wanna exchange them.

I went in to just get my speakers changed. Bought them myself just neededicated to pay for labor to put them in. They said 35 dollars and was hesitant when they said it. I was like sure. Then ended up charging me over $100 for wiring kits and all kind of stuff I DIDNT ASK For. They did the job thou so I figured I give them a 2 star

I got two pioneer subs that are extremely high quality for an incredible price.....do not i repeat DO NOT go to Car Toys to purchase or get anything installed.....go to JM Kustomz because 1. you wont get totally ripped off by a dying franchise.....2. its a family owned business with prices you have never seen!

Horrible place had a basic Amp install done, paid Juan the owner and waited forever to get job done, finally I get in my car and all my interior is scratched up. Young high school kids doing the work . He should of stayed at the old spot on Miller where the work wasnt half bad

They do ok work, if not done right you have to comeback and sit until its ready. Other than that they do guarantee their work.

Excellent service. Great customer interaction. Highly recommend!!!

I got a window tint done here and it took forever to get ONE FREAKING WINDOW TINTED! Not to mention their customer service wasn’t all that great!

FYI, They have changed the name of store toThe Stereo Shop STILL the same owners.GREAT products & good service.

Not a good place to go to at all I went in for $130 alarm special ended up coming out and spending a total of $275 all I gotall I got added was one sensor. Ripped me off wanted to charge me extra for a receipt

Got some fog lights and a lower valance for my 2004 Silverado. Lost 1 fog light on the highway at 65mph the next day, checked to see what happened and the whole valance was being held with zip ties. Came back to JM to complain and the guys refused to do it properly, refused to give me a refund. I would not recommend this place.

I own a 2005 Navigator, and had my HIDs installed. Their service was good, I loved how the results were, and for a very good price. Customer service 10, Installation 10, and an awesome price! Im looking forward on coming here again to get my windows tinted.

Ive had 2 of my systems put in by them. The first install was great. The next one I had put in by them was definitely sub par. I took it to them to get my door speaker and 4 channel amp fixed because it would cut off. The guy said its the amp that I had. Came back to get another amp and they gave me a different amp then what I paid for and now my BRAND new door speakers mysteriously stop working even though they were working when I gave it to them. They also had all the tuning setting up on my mono channel amp and crossover, I didnt ask them to touch them BTW, this caused my subwoofer to smell. They have really went down hill in quality of service since I first started coming hear a year ago. Dont think I will be going back.

Charged me out the ass because it was an 05 Mercedes. My radio controls on the steering wheel arent hooked up. Radio acts like antennas not hooked up. Not everyone uses their cell phone to play music. Pretty fing sloppy.

Best service and prices. had my window tint done and a remote start alarm viper and they did a great job from all the Viper dealers in the area the have the best prices and the best service I went to a few and the want it almost twice the price this guys did it for a better price and a profesional job I real happy I will send all my friend here....thanks JM KUZTOMZ :)

They do my audio system. And my alarm and window tint. Is the best prices, in town. And quality work.

Got my windows tinted,at a reasonable price.

They do a ok job, horrible at making sure your trims go back. They broke most of my trims, missing screws, and etc. They don’t work clean.

Went to get reverse camera fixed and after they fixed it, the camera was basically looking at the floor and tilted and before I could see the bumper to see how close I actually was to what was in the back and now I cant

I went a while ago and bought HID lights for a very good price they are good quality not bad I would definitely go back and also they have real reasonable prices.

Five stars all the way !

Too much to choose!! Great customer service and very professional with the installations, definitely will use their services from know

Awsome place to get your stereo and alarm julio and staff very proffesional and good prices.

Never had a problem with anything, Ive had my HIDs, sound system, tint, alarm, and extra bulbs there at a great price and if my hid goes out, theyll replace it. Would recommend it for anyone

Took 2 hours, and it wasnt busy. Just to get window tint. There are bubbles and gaps in the tint, plus they left trash in my car. Save your money. Dont not come here. They do not care.

Great place good deals saw there add on Craigslist they did everything I wanted to do to my car all these reviews I believe they are just hating this place organized and very politely people

Rude... decided to take my business else where.

Y leve my truck for stereo installation and the guys still and change the original camera for one diferent for one no work.Costumers mus see you original part in you truck and cars this guys still the original parts for re/sale in same place but diferent costumers..mom MDF..😠

Great place to go, trusted guys and not bad priced...

Worst place ever. They installed a radio on my car without the dash kit and thought I wouldnt noticed the styrofoam they put around the stereo so it could hold. Told the owner about it and said he was going to order me the dash kit and to come the next day. Went back the next day and didnt have it. He kept telling me every time I would go back that it would come in the next day. Also called several times to check if it came in and he would just say hang on let me check then would hang up and would not answer after I would call back. I dont recommend this place to anyone.

Horrible horrible horrible!The good reviews are for sure their friends and fakes.Tried to get HIDs installed - after 3 hours they went out. Everyone that comes in there while I was waiting complained about how they had to come back and redo their work. I never write reviews but I really dont want anyone else to get screwed like this!When I called they had no sympathy and acted like it was a regular thing. Bunch of kids that have 0 education and no experience in installations.

Good prices good work no complain in and out no problem

This is not a professional business. People work hard for their money, and they expect their investment to be treated just as they would like to be treated. I came here to get a HID kit on hand, and an installation. I was given a quote and I paid the amount (not knowing anything about the kits) with an additional warranty he charged me. I was told to wait outside the work zone so I did, within 10 minutes my brand new cars lights were complete. The wheel well was bent in and torn with most of the clips missing, the left projector HID bulb was not bright and illuminated inward, while a distinct smell arose. I addressed the issue, and was told thats how the manufactures make them, I specifically told him something was burning. With every issue, an excuse was followed. Driving my car back home, I noticed a pop and I saw smoke coming from under the hood. It literally blew the left projector, I drove it back praying they would help me. Upon arrival I explained what happened, I was told that I messed with it. Furious inside, I honestly said I didnt and asked calmly what was the purpose of the warranty, and how this would happen. An excuse was followed, he told me to move my car out. I have never been so upset to write a review for anyone, but this matter has boiled me to do so at 3am. Easy money never lasts JM Kustomz, the time, quality, and respect you give to your customers can make your business flourish with only word of mouth. With my experience, I rather suffer with my historical yellows, than your cheap kits installed by unprofessionals representing an avaricious so-called business. By the way, I drained $600 for a new projector, the correct size was H11, not 9006 go figure. Peace.