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Mesquite Car Care - Car Repair Shop
2975 S Shiloh Rd, Garland, TX 75041, United States
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Mesquite Car Care - Car Repair Shop

Comments
Co
Review №1

There are very few places that I trust to properly service my BMW and Mesquite Car Care is certainly one of them. After hearing so many great things about this shop, I decided to take my bimmer in last weekend to have my tires mounted and balanced on a new set of rims. The meticulous care and attention to detail that was taken with my vehicle was simply unbelievable. Caesar genuinely cares about each and every one of his customers and does so by investing in state-of-the-art equipment that is hard to find in most shops. I must have chatted with Caesar for over an hour and a half while I was waiting. He will make you feel right at home! I look forward to being a long-time customer. Beautiful shop. Words cant describe how thankful I am. Thanks Caesar.

Ju
Review №2

I was recommended to that place from a close friend and the customer service was exceptional.Caesar was awesome he was very thorough and very attentive to my car care needs He made sure I understand exactly what the.He made sure I understood exactly what the mechanic was going to be doing .It was an awesome experience I will definitely be back!!!!

Su
Review №3

I have been frequenting Mesquite Car Care for more than 10 years now. My most recent visit to get my daughter’s car checked makes me reflect on how I am lucky to have such trust in these good people. I have never been disappointed by the level of attention and care placed towards my vehicle’s needs, and I have always felt supported in the area of customer service. These men are hardworking and honest, which is plain to see in their interactions with myself and my car. I am grateful to be so confident in where I take my car (especially when there are so many people out there who cut corners or add unnecessary charges), and I look forward to continuing to work with them in the years to come.

De
Review №4

Cesar and his staff are incredibly personable, fair, and do excellent work. He has worked on our vehicles many times and always takes time to explain and show what work is needed and why. I highly recommend them for all your service needs!

TW
Review №5

I have been a customer of Mesquite car care for over 15 years. I trust them explicitly to handle all of my car care needs. Cesar is always able to give me a breakdown in great detail as to the issues and causes on any problems. They are very thorough and always let me know of any other issues they may come across that I never even knew about. Thank you for your many years of friendship and service Mesquite Car Care!!

wh
Review №6

Friendly staff and Awesome work. Took only a few days to fix my a/C compressor and boy they did a great job! I will recommend and definitely will be back.

FR
Review №7

I have been going to this shop since they were in the old building on Gus Thomason rd. I trust them explicitly to handle all of my car care needs. Cesar is always able to give me a breakdown in great detail as to the issues and causes on any problems. I took my 2020 Toyota for a weird noise and Cesar suggested me to take the car to the dealership since the part was under warranty. I really appreciate his honesty and integrity because Im sure other shops wouldve done the repair before turning any work done. Thank you for your many years of services Mesquite Car Care!!

Al
Review №8

The bathroom is so clean! Cleanest bathroom I ever used at a mechanic shop! The professionalism was great and Ceaser answers the phone quicly!

Ju
Review №9

Always a great experience with Mesquite Car Care. Thank you Cesar for repairing my Avalanche again🤣😂. Thank you for being so experienced/ smart in auto care. I would recommend Mesquite Car Care to anyone.Thanks Cesar

Te
Review №10

This is easily a 5star rate auto repair shop. From the customer service to the actual auto repair services, all is top notched. I been coming to Mesquite Auto Care for 4 years now. Cesar is one of the most honest and fairest people I have ever met. The staff is amazing and extremely knowledgeable. They handle your vehicle as if it’s their very own. The shop is clean and well maintained which to me means they take extreme pride in this establishment. I never had a bad experience with Mesquite Auto Care. Satisfied customer every time.

Ro
Review №11

Hello everyone, first hand, I would like to tell the owner and crew at Mesquite Car Care what excellent work ethic they have and most importantly the honesty, Ive been a customer here for over 18 years or so and again I appreciate Cesar his wife and the crew, I have to say I have the utmost respect for this establishment (Mesquite Car Care)again Thanks to Cesar his wife and Robert and the rest of the crew, for always attending each client /customer with respect and always completing excellent mechanic work, Thank you guys!!!👍🙏

Ya
Review №12

Had my 07 honda fixed with so many details, Cesar was very nice and informative and I will definitely go back

ke
Review №13

I have been coming here for over twenty years and I have received A-1 service the whole twenty plus years.

Br
Review №14

What a great first-time experience at Mesquite Car Care! I am a meticulous guy with high standards, and Cesar and his guys were great. I have had a nagging vibration issue in my BMW 550i ever since I bought it used last year. Went though multiple steps and service providers to try and solve the problem, all to no avail (i.e., new tires, wheel repair, multiple balances, 4-wheel alignment, etc.).Made the huge mistake of taking the car to the dealership to get a road force balance on the false assumption that the dealership would take the most care to make sure the wheel assemblies were within BMW specifications. Couldnt have been more wrong. The service advisor at the dealership simply didnt understand road force balancing (but was quick to write me off like I was the one that didnt know anything!), and the service techs there just werent willing to take the time to properly diagnose and use the machine to its full potential to get the lowest possible road force numbers, telling me that everything was within spec. They accomplished nothing.The experience with Cesar was far superior. After just a few minutes of talking to him about my problem and road force balancing in general, it was obvious that he knows his stuff and was prepared to take the time to help my get the best possible result. I observed the process in detail. Most tire shops mount the wheel to the balancer through the center bore, then tighten it down with a universal cone before spinning it up. Cesars shop actually mounts the wheel through the lug holes, which is preferred because thats how it is mounted to the vehicle and is more accurate (the hardware to be able to do this is expensive and I doubt many shops in Dallas even have the ability to do the work this way). They force matched three tires (the fourth we agreed needed no adjustment because it was 5 pounds initially). The first two tires were both 13 pounds before and after force matching (the machine does not always accurately predict what the result will be after force matching). The third wheel was 28 pounds, which is too high for 19 rims and low-profile tires and likely the source of the vibration. After force matching, the assembly was 18 pounds--a significant improvement. Interestingly, all the rims are fairly round, ranging in .007-.003 radial runout (recall the wheel repair). The machine revealed that the tire on the problem assembly was exerting 24 pounds, which is too high for a new tire (going to try and get a replacement from Discount). Cesars tech also pointed out that there was too much weight on the wheels and was able to get a dynamic balance using less weight, which is preferable.Unfortunately, it was traffic all the way home so I havent gotten a chance to fully drive the car and determine whether the vibration is gone, but initial indications are positive. Regardless, the point here is that Cesar did everything he could and everything I asked to try and solve the problem. Most importantly he and his guys were thoughtful and deliberate in their work. They listened and were genuine in their efforts. Pricing was fair and less than the dealer for better work. I will be headed straight back for my next repair or maintenance need.UPDATE: The vibration is now nearly imperceptible!! I suspect the remaining vestiges of it are a result of a defective tire. Thanks again, Cesar!!

ad
Review №15

Take care of your car everytime and hes not very high

M
Review №16

Ive been taking my car here and i can only say positive things about this place. The staff is friendly and knowledgeable on what they are doing.Like we all know taking care of our vehicles can get expensive but its our jobs to make sure when there is a problem you take it to a place to get looked at and get the problems fixed if not it gets more expensive through time.I highly recommend this place they always do a good job! The only place i take my car to!

el
Review №17

This place knows what it’s doing. I highly recommend them for your vehicle needs.

Do
Review №18

Very good,clean and owner was very aware of my problem and helped me solved it very honestly

Jo
Review №19

Terrible service. and they charge you up to break down your car

To
Review №20

Saved me over $5,600 compared to what my insurance companies body shop was trying to charge! Saved my car from being totaled! They were honest with me and my insurance company. Customer for life!

Al
Review №21

Professional, Knowledgeable, Great Service, And Integrity are qualities Mesquite car care provides. Owner is a Master Tech with 25+ years in the business. He is all about providing accurate vehicle specs and recommendations. They offer Liqui Moly, the best additives for Euro and other makes. The have all the tools to get the Kobe done right the first time. Owner takes huge pride in his shop and service, if you care for your car and amazing service this is your place!! My BMW has found its shop.

Ch
Review №22

I was referred to mesquite car care from my mechanic in another state whom I trust very much! I brought my car in on 2 separate occasions and both times the issues were fixed. They were very professional and very knowledgeable and I left there confident in the work they had done!

Ji
Review №23

These are good people who actually care about there work. I would definitely recommend them.

Ey
Review №24

Excellent service.

Ya
Review №25

This place rocks. Cesar, Lydia & the staff were all very helpful & gracious. The waiting area was spotless. What a nice change. I drive a Mitsubishi and needed a new alternator. They even helped.me on a Sat. What a plece. I will tell all my friends.

An
Review №26

Very honest and trustworthy business. Great prices

er
Review №27

Great service here very reasonable they make sure youre taken care of properly.. Robert and Cesar!!

JR
Review №28

First time at this location and service was great. Cesar and crew did the service I requested very quickly and were very knowledgeable.

Li
Review №29

Excellent customer service, Cesar and his crew are very acknowledgeable. Thank you guys for y’all service.

Ju
Review №30

Our family has been doing business with Cesar for more than 15yrs since the old location and has treated us great and so as our cars. Great location there in now

Ch
Review №31

Cesar and his staff are always great with my wife and I. They have taken care of our cars for years without a single issue. I highly recommend them!

E
Review №32

No starts for you guys I came here to get an alignment on my mazda5 and they guy wanted to charge me for other things not needed and told me that only the fixed price is for a vehicle that they think is ok.. and not whether you want it or not... so :-P found a better and friendlier place..

Ma
Review №33

Knowledgeable and thought me a few things about my car and possible issues. Easy to communicate.

Co
Review №34

Attention to detail

Er
Review №35

Too high

Sc
Review №36

Good service and excellent prices alinamiento machine for any auto low or high

Information
82 Photos
36 Comments
4.5 Rating
  • Address:2975 S Shiloh Rd, Garland, TX 75041, United States
  • Site:http://mesquitecarcare.com/
  • Phone:+1 214-328-1000
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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