These guys live up to their name. Great service and greater guys. Took my bike here on an insurance claim and mark and his team did an excellent job. This is my second time here and I will be returning for everything. Couldn’t recommend it more. Thank you guys
Great service! Quick repair job on the scooter! Would absolutely recommend Five Star Cycles to anyone needing motorcycle/scooter repair.
Been working on my motorcycle for months I just do it as a little hobby couldnt find out what was wrong with it after replacing some parts and it not working, I brought it here and they figured it out in less then a week their pricing is extremely fair. Very satisfied with my experience. Thank you.
Well I was involved in a hit and run accident right outside the place. I lived up in there and asked him to call the ambulance they did let me sit there comfortably while Im was waiting on the ambulance to come get me
This place is awesome can in for a inspection now getting my bike lowered and bringing my second one to get back on the road coolest staff very helpful and experts in what they do I recommend anyone for their riding needs 😎👍💯
Been looking for a local bike shop that was reasonable. This guys beat lowest price by 5 bucks. The great thing was saved me from rush hr. traffic to south D. Dropping in tomorrow for front tire change n bal. Appreciate fast service
The best in the Metrolex! It has been 8 years since I first walked thru Five Star Cycles door. My needs were met then, and today, I ran to them and they saved the day. The price is fair, and often a more than that. Mark, an employee, has been phenomenal since day one! Dont waste time looking if you have any cycle related issues, take it in and become a friend.
Dropped off a pair of tires to get put on & balanced. It was done in an hour. Great service.
Fast tire change decent selection, only thing I would change when giving price for item with service give total price including tax. If somehow it ends up more you could he putting a customer in a tough spot. Other than that friendly service!
I really didnt want to write a review, but they they deserve it.In August I gave them my Yamaha r6 so they put in a new faring . Mark at the reception said that it requires him 2 days of work to put all the faring. It took them one month to instal the faring, then me finding out that...they broke all my left side faring I dont know how that happend. Also I got to find out all the parts were not put in right. They had used a metal washer and glue against the fairing stay. they broke few screws and left it that way for me to fix it . After a month I got upset when I realize and went for my bike I drove few miles the front break locked on the wheel. the guy from shop come to help Take the bike back to the shop .mark said it the caliper which needed to be rebuilt and fixed and again another week just to fix the caliper and they Didnt get rid of the problem and another 250 bucks Wasted.Now after I spoke with Yamaha machine I realize that when they Change my front tire they damage the Brembo master cylinder. It’s been almost 2months and I am still waiting on them to take responsibility and send me the parts they broke . They rip me off so good . They are not professionals at all . I tried to work with them and they don’t even have respect for costumers time and don’t take responsibility on the damage.
Great place to fix your bike. I highly recommend it.
Got my rear tire replaced and when I got home I saw my chain wasn’t adjusted right. So I had to adjust it myself since someone didn’t know how. The f$@# five stars? I’ll never get my %#@$ done here again!
Had new brakes put on. Five Star did not bleed them properly. The brake lever traveled 1/3 of its movement before any resistance was felt. Air in the line. Five Star never test rode after work was done. As a 40 year veteren rider, I totaled the bike in light rain the next day when the front wheel locked during easy braking. Two broken ribs and dislocated shoulder. Owner was very rude and despite the obvious brake lever travel said nothing was wrong. He then proceeded to charge me extra, unauthorized fees, which I had to pay before I could get my bike back. Get it in writing with this outfit and hope they do it right! Crashing is no fun.
Very expensive. Overcharged me. Need some tuneup. They literally worked for 5 hours but claimed to work for 7 hours. Avoid this place as they will try to steal your money.
The owner is onest person ...and very friendly.
Friendly service no bs no hey you gotta get this or that done...answered my questions ill be going back for other services...
Took my bike here for inspection. They got everything sorted out for me when it didnt pass. They fixed everything I needed and then my bike died when I was on my way home! Guess what!? THEY PICKED ME UP AND TOOK ME TO THE SHOP! Talk about service.
Did the work while I waited
I always take my tires here for change. Tony takes care of you really well. I trust them with all my bikes. Highly suggest this shop! Quick and Honest.
Exellent service fast and fair price. Thanks!
Just returned home from my second visit to Five Star. My first visit there was purely out of convenience, I needed a tire and theyre located within a mile of my house. I didnt call ahead for pricing, but I paid about what I was expecting to pay, and they had me on the road again in the time I expected them to take.I brought my bike to them today for an oil change. Again, I felt like I paid a fair price and the speed of service met my expectations. I dont typically leave reviews, but I was very happy with my experience with Mark today. He recommended a couple of other routine maintenance services, but there was no pressure from him to have the work done then and there. I was aware of the other things he mentioned, and I felt as though he was looking out for my bike, and not just trying to upsell me. He also noticed a few things I could adjust to improve my riding experience. instead of giving me a quote to do the work for me, he told me how I could do it myself at home.After leaving, I noticed something very minor and brought my bike back to them. Mark checked it out for me, took my bike back into the shop, and had my concern addressed within minutes.I really appreciated Marks integrity while talking to me about my bike, and he has earned my future business.
Had my tire changed on the back of my motorcycle they did a great job ordered the tire got it in overnight and had it done I have been coming to them for years for my motorcycle needs
Do NOT come to this place for service work. They will try to take advantage of you. They are only good for tires and thats it.
Came in for a tire change and inspection for my FZ-09. Fast and friendly service. They forgot to add my inspection to the bill and when I told them about it he said “don’t worry about it.” If you are looking for honest and fair prices this is the place.
Ordered my tire and had it next day. They swapped it out in no time. I will definitely refer my ppl.
Tire Change: Excellent experienceAfter reading 4 & 5 star reviews I decided to give Five Star a try. Mark is professional, to the point and offers very competitive pricing.If you are here reading comments and looking for a honest mechanic, give this shop your business.
Very fair price, very professional and fast. Will bring my other bike in for work when needed.
Just took my bike up there a 2009 gsxr and mark was excellent and quick you don’t find service like these guys anymore hope to get my bike back soon and write a better review thanks 5 star cycles
Got 2 new tires installed on my Triumph when dealerships turned me away for having a European bike. Very fair prices for products and services. Recommend.
I have a 20 years old bike. A 1999 R6, and these guys are awesome. I’ve had to replace a lot of parts on it just because it’s old, which I understand. These guys always kept pointing out parts that I needed replaced in the future and always kept me updated on what I needed. These guys have the best prices around town and are honest. If you have a bike that you really are proud of these guys will take care of as if it were their own.
Great place. Great job.
Five star was my go to place for tire replacements, but I hate how they do service.I took my 2003 sv650 in (which has been sitting for two years) and the $65 diagnostic said it needed $878 worth of work. I said NOT to do the $250 fork seal replacement or the $70 oil change, and then purchased (not through 5 star, so I thought that would save $225 of parts (tire and chain) from the original quote) a new gas tank (old one was sludge), chain, sprockets, front and rear tires, and fuel pump rebuild kit.I asked that they install the parts I purchased, and get it to pass inspection.Today I picked up the bike (it passed inspection!) and apparently the $65 chain install from the diagnostic became $130 (I guess it took them TWO HOURS to install a chain?), but the worst part was after paying $859 ($20 less than the original quote with the fork seal replacement + oil change I had them forgo), as I was driving away, I realized the rear brake completely didnt work (it worked when I brought it in, as it wasnt on the giant list of things they said I needed).I asked how it passed inspection with only one brake and they said that they werent able to take it out due to the weather, but that they could fix it for $65, and after saying fine, just fix it, 15 minutes later they told me it was ready to be picked up.Apparently they needed to bleed the rear brake (I guess that isnt included with the many hours it took to replace the rear tire, sprocket, and chain).When all is said and done, it was $929 of basically all labor, and I can confidently say I will never bring a bike back to five star cycles, because even though they are $65 an hour, they charge you for so many hours, youre better off getting service at other shops for $95 an hour, where they charge you a fair amount of hours.FYI, by posting a good review, you get $5, so take the good reviews like a grain of salt.But YMMV
Horrible drivers in their company truck. Inconsiderate of semi trucks
Good shop bad customer service parts on backorder
Will quote you a lower price over the phone and up charge during checkout. Tire changes are $45, not $25.-- edit!THE WHEEL WAS TAKEN OFF THE BIKE. Do not trust these guys, their reply shows further proof. Full of deception. Money hungry.
These guys are awesome. Fair prices quick work and very knowledgeable. I dont know all of their pricing comparisons but if you compare it to a dealership youll most likely save some money.
Made me feel welcomed. I will recommend them to others. Very nice shop.
Wonderful 👏 service also cool genuine people
Went in for a tire and was out the door in 30 minutes. Fast, friendly service.
Mark Formosa is always very friendly and efficient. Took care of my need in a heartbeat.
I want to thank Mark at 5 star cycle for recommended me a shorty lever for my 2018 Yamaha MT-09. Ever since they install it on my bike it felt much better than my stock lever was. I would definitely come back for my next upgrade soon.
Had a great first experience today. Took the bike in for a tire and they gave me some advice on what needs to be fixed and when to maintain some things with the bike. Being that this is my first bike I love all the help and info I could get! Ill be back.
A friend of mine has used them for a long time and they come highly recommended. Ive only had my tires replaced, but I will be back. They were really friendly and willing to answer my naive questions ahead of a long distance trip Im doing next month. I know that doesnt say much about their mechanical abilities, but based on my friends recommendation and how I was treated, I feel comfortable taking my bike there in the future.
A year ago, Five Star checked out a bike I was buying for free. I figured I would return the favor and bring them some work on a used bike I bought. They worked on a multitude of things and Five Star, specifically Joel, kept me in the loop on the progress of the repairs. Joel sent videos of the issues they found, asked to proceed when we deviated from the original plan, and they gave me the measurements on the work done (the actual sheet the tech used). My original parts were returned to me and the bike runs great. Five Star has great people working for them, they do great work, and their pricing is in-line with their service.
I’m a new rider not knowledgeable about bikes but when I called the guys at 5 star cycles they helped with my Harley and do have really great prices on everything from tires to labor way better then other shops and dealerships I called but they also spent time to give me some pointers, safety tips just things they did not have to do. They have diff earned my business as a permanent loyal customer. Thank you !
Both the cashier and mechanics seem a bit dull, all the times Ive been there I always try and spark a conversion so I can get to know them. However, they have incredibly economical prices, work quick, and have quality service. I recommended at least 5 bikers there already.
Good prices. Fast work and nice staff!
Got a tire change for a great price and the it was super quick. The people that work here are very polite and do great work. Recommend to anybody.
I had a great experience at five star! I had a nail in my tire, and when no place was open or had the size tube i needed! These guys were open when most places werent. And had the part most places didnt! The guys went above and beyond and I definitely recommend five star cycles!
Supremely CLUTCH on my inspection, went back and bought a front tire, had it on my bike in an instant. Seriously, they extremely helpful. Excellent prices too.
Left my motorcycle at the shop for over 1 month and they never looked at my bike, tried to baby sit them and call a few times to remind them about my bike, when I initially gave it to them he said he could help me out no problem, over a month later and a few phone calls he claims he was too busy to get to it, even though I left it there for a month, wouldn’t recommend this shop to anyone
Had my bike way longer than expected. Went there for diagnostic all they could come up with was to much oil on my plug. To go any further would cost me $600. Go to maxim if you want a real diagnostic. I wondered why it was only $65 now it makes sense.
Good prices. Flexible and honest work
I needed a wide body kit that I purchased for my BRZ painted. Toni was able to match the color PERFECTLY! The turn around time was short, and they kept me updated through the entire process! 5 star job for Pro Auto/5star cycles. would definitely recommend them to others.
Cant even do a simple tire change right. Had to rebalance my tires elsewhere
Took my street rod today, I told them I was going to wait on it. They took care off me really fast took less then 30 mins and the price was great! Thanks guys Ill forsure come back and tell my biker friends where to go.👍
Best shop in town! Its a shame we have to search all over to find an an honest business these days. The guys over at Five Star are clearly focused on building customers for life.. and not the same ol churn-n-burn service you get elsewhere.
These guys were great! My sportbike got a flat and needed a new rear tire. They had me back on the road in no time. Very friendly and professional! I will definitely be coming back for my future needs.
Did a great job fast service and a great product that they recommended couldnt be happier the bike feels like a completely different machine thanks guys
Great customer care. I brought my bike and tires in to get them installed. Was never pressured into buying tires from them and the install was a great price. They even called me to tell me my rear brakes needed to be changed, which I didnt want them to replace because I do my own brakes, and again was never pressured into having them perform my brake service. A week after they installed my tires, the wheel weight fell off. I brought it back to him and they replaced the weight and balanced the tire for free within 15 minutes.
Just started using 5 star cycles, and Mark and the staff there are very nice people and personable! Great prices and service, planning on using them for all my service needs!
Came in early morning and they took care of with a new set of tires quickly and professionally installed. Been here a couple times. Would make the 45 min drive again if need be.
Good Service and Good Fair Prices..
Came in last minute needing a new front tire on my victory hardball, the guys here gave excellent customer service and took care of me twice as fast as I expected. I will definitely return anytime Im in town.
I gotten a few tired put on here, customer service is great, dont have to spend your entire day to get serviced. Prices are good and many options to choose from. These guys are the only ones I trust with my bike.
The Best xperience I had ever in Customer’s service.... Joel was very helpful and very knowledgeable in his field.... I am going to refer my friends
Honest and down to earth shop that will keep it 100%, they wont do anything thats not safe to the rider unlike other shops that just want money
I been coming here for about a year and every time I bring my bike they always took care of my baby. And they do excellent work.
Horrible horrible service, I cant tell you how many bad things Ive heard and delt with this place personally. If you like to conduct bad business ethics then this is your place to be!
Immediatel attention, well informed and able to answer all questions.
I purchased tires for my Kawasaki Versys here. Good deal, good service, nice people. The facility is kinda odd for a business, but it works.
Says one price on web get there and its different. Dont say this is in stock when its not dont say this that and the other is included then its not.
Repairs take a long time
Took a little longer than I would of liked but they had to get me right and they did. Bossman and the manager took their time and I would bring my bike back in the future
I love this place I came in in a pinch and couldnt ask for better service these guys are great if you ever need anything come to 5 start cycles there awesome Im so happy!! Thank u!!
Told my son he bought the wrong kick stand for his bike charged him 140 for another one bike still didnt sit rightI installed the one they sead was wrong no issues at all ....Id be mindful of going to these guys
Quick service, great crew working here and best prices on tires in DFW
Just lft with my 4wheeler running like new again. Mark had me fixed up in no time. Go check these guys out if u need work!
Would recommend anyone to go here best deals great customer service big shout out to mark and Toni for always having great customer service
Great service an great customer service....Mark a great guy....will get you in out.... also did I fail to mention prices are great.
Love these guys Tonys the man and that cute redhead that works in the office great people
These guys are my go to when I need something done in a timely fashion for a great price. Mark always makes sure there is plenty of communication and will get the job done every time.
Fast and efficient. Will be back again. Good prices.
5 stars for 5 stsr cycles got A good deal on . tires and a shirt lol
Great service and prices, was in and out with new tires very quickly
Same day tire service. Took a while but same day in the spring time. Thats great.
Son bought parts there he was pleased with what he bought
Kind people, great mechanics, I trust them with my bike
Toni was amazing!! Guys did great, lots of help and great prices!!! Friendly guys and speedy service!!!
Polite and quick to service your motorcycle needs
Great prices are, fast service, friendly guys! Ill be coming back for all my motorcycle needs!
Always a good place to get your car or bike worked on. Fast friendly service.
Took my brothers bike to them to get a new rear tire...... got the bike back with a new tire and a broke rear brake lever!! They refuse to replace what they broke and want to blame it on Chinese parts. Its a 2014 gsxr 750 in MINT condition. If you want parts broken and not replace THIS IS YOUR PLACE TO GO!! 🚮🚮
First time visit and wont be the last... Thanks Mark and everybody... The tire was great so is the price