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Beauty 4U
333 Muddy Branch Rd, Gaithersburg, MD 20878, United States
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Beauty 4U
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An
Review №1

Good selection, but please do your research. They are charging 3x-4x the price you would find online. I only buy small items from here, like combs. Everything else I buy off of Amazon for a much cheaper price

Sh
Review №2

Excellent beauty store with sooo much inventory and wide selection. Very very neat, organized, spacious and brightly lit. I highly recommend it for beauty and hair products and accessories.

Br
Review №3

Honestly I’m not even sure where to start with this review. Let me just start by speaking my truth. The customer service is phenomenal, the prices are four times higher than any stores and online!! I can’t believe that I’ve been giving this place my business for years today I decided to go online to inquire What if I had purchased it online? I am floored! The same hair that I purchased was packaged has two bundles. We know that we need at least 3 to 4 so that our hair is nice and full! I paid $91 for two bundles EACH. Online the SAME hair( innocent Brazilian natural wave)comes in three bundles and it’s only $89.00 from unice.com.Today is the last day that I stepped foot into beauty 4U. Today was the last day that you got $182.00 of my money!! This Price gouging in OUR communities has to STOP.

Br
Review №4

They do not have interest for black people an there stuff is way to high in price

so
Review №5

My experience was fine got crochet hair for 299 which was a bargain so I give it five star

Sh
Review №6

Huge supply of hair and wigs. Decent supply of hair products, great stock of beauty supplies... Huge store

Ca
Review №7

Love this beauty shop so many selections and the everyone is so friendly. Customer service is amazing. Everyone is knowledgeable and professional.

Mo
Review №8

Didnt like how the employees followed me and my daughter around the store. They dont really make you feel welcomed.

Mi
Review №9

This beauty supply store was very organized and clean,

Je
Review №10

Pretty big place. They have a variety of brands of haircare products but its not like Sallys. Theres a small section for mens products. At least half the store is hair only. I dont buy hair so cant comment on the quality or price. Prices of hair products are a little higher than what youd find online or at a department store. Girl helping with hair seemed friendly but register/management(asian) seemed to possibly not know English well. Plenty parking

Gw
Review №11

I enjoy the organization of hair productions and how helpful staff is to the customers.

Mi
Review №12

Really huge and nicely organized

Bi
Review №13

Want to be followed want to be harassed want to be treated unfairly go to beauty 4 U! This place needs to go

He
Review №14

This is the main place my wife buys her products. States prices are not overly expensive. Covid protocols are well observed . Has several products, mainly hairs. Standard customer service

ca
Review №15

I want to personally thank the two wonderful women today that assisted my sister in finding the perfect wig . She lost her hair from cancer so it was very emotional for her . There kindness in taking the time to tell her all about wigs and what would be best for her resulted in us purchasing three. I highly recommend this wonderful establishment. During the period of covid it sure was nice to have such wonderful service

T
Review №16

Great prices and a large inventory.

Ma
Review №17

Nice. They have lots of things to offer and the staff is very friendly and knowledgeable.

Ki
Review №18

They have everything I needed and the place is spaced out very well. The staff was also very friendly and helpful.

S.
Review №19

My Daughter likes it.Nice friendly Staffs. Clean and brighter inside

ka
Review №20

This store may have a lot of products (*over-priced*), but good customer service was something they seemed to have out of stock. Specifically, the owner James is rude and disrespectful. The attitude that man carries is uncomfortable to be around and not worth me ever going back. The black women that work there are nice and helpful though! Instead, I recommend checking out “wigtypes.com” for your hair and beauty needs or supporting black owned businesses!

Ke
Review №21

Everything Im always looking for and more

As
Review №22

Different hair to pick from a lot of accessories makeup different kind of hair its just overwhelming how much stuff they have in there and the prices are to die for

De
Review №23

This store is the epitome of a “one-stop hair shop.” Not only is the store immaculate, but the products are arranged from “high-end” to very affordable. Just when you might feel overwhelmed, here comes a store assistant to help. The employees are friendly and knowledgeable. There is a diverse range of ethnicities and hair, worn by the associates. I love this store and all it represents. Take the trip, take a look and judge for yourself. You will NOT be disappointed.

Re
Review №24

This beauty for u has everything

An
Review №25

Service was excellent very clean an organized

Le
Review №26

I always find what Im looking for here.

Re
Review №27

Can find my hair care products at a good price

L.
Review №28

Moved back to MoCo after a few years in LA, where I was used to beauty supply stores with everything under the sun. Here, I went back to the usual beauty supply store closer to where I live which was awful, very small with limited supplies, and the Asian store owners would follow us EVERYWHERE. Like breathing down our necks. Coming to Beauty 4U for the first time was like entering heaven!! Extensive products and I was happy to see Black women working there. Ive seen some reviews about poor customer service but I didnt experience that, and even if I did idc because as long as I can find everything I need and Im not constantly being followed, Im good!! This is going to be my go-to store.

St
Review №29

Over priced. Not enough Duby Bump options.

Br
Review №30

Love the up to date products, wigs and hair extensions but the prices can be kind of steep though.

Mi
Review №31

The biggest, best stocked beauty supply in the area. I would reserve a star for the fact that you have to buy a wig cap every time you want to try one on, but the place is so big and loaded with great stuff, I just cant. Also the rewards program is nice. The ladies there are helpful. My favorite beauty supply.

Te
Review №32

The store has everything under the sun, EXCEPT good customer service. NO ONE in this store is friendly and the Asian guy, whom I presume is the the owner, is the worse of all. He doesn’t smile. He doesn’t speak. He is rude when asked questions, AS IF, his store is doing ME a favor. I don’t think so.NOW, they have a COVID policy, no exchanges, no refunds, no returns. I’ll take my money elsewhere, knowing that if I have a reasonable problem with the product, I’m not stuck with it.I live minutes away, but they won’t get my money anymore. Black dollars matter and I’m taking MY BLACK DOLLARS elsewhere.

Al
Review №33

Huge place with lots of products. Its extremely clean and very organized. Prices are reasonable. I appreciate how kind and helpful the employees are. Was even able to restock all colors i needed of my L.A. girl concealers and was very pleased with the price. Unlike other places in the area charging $7 for concealers that used to be $2 not to long ago.

He
Review №34

I like going to the store because everything you need is there. The staff is friendly its very accessible/ easy to get to

TR
Review №35

Has most of my needs. Pretty big and spacious. Prices could be a bit better though

Au
Review №36

Aside from having a wide selection of wigs, weaves, braids, beauty and hair products I did realize that some of the prices of the items are a little bit...over board. For instance, the miss Jessies hair collection though it is pricey, all of the products are not 24.00 worth. The only product in its twenties is the miss jessie Pillow hair. Compared to Target, that moisturizer is 22.00. The others are supposed to be from 14-16 dollars, 18 dollars max. So therefore, they are over pricing. Another product overpriced is the Aztec healing clay, which they price at 11.99 Ive been to other beauty supply stores and it was between 8.99 to 10.00. If you want miss Jessies hair products, take yourself to target. I am well versed in my hair products and I know that that is way over priced. Ive used mielle, Hawaiian silky, cantu, shea moisture, mixed chicks, ors, African pride, lotta, dr miracle, henna and placenta, curls, mane choice, so I know my hair products well.Take your business elsewhere. This beauty supply store is notorious for its manager. I need not explain. Other reviews will paint a clear picture for you.

me
Review №37

Very clean and safe.Hair products are marked higher than other beauty places like Sallys and Target but the place has everything and is a one stop shop.

Si
Review №38

Has a very wide selection of hair products but they are a little pricey. The staff is very kind and helpful. The place is clean and very organized. I find all of my hair needs from here easily. They are the best beauty supply store in Gaithersburg hands down! 👌🏿❤️

Ty
Review №39

Good product selection. POOR customer service. I will not shop in a store where my business and dollars are not valued. I will purchase elsewhere.

Jo
Review №40

My daughters needed some few things and just accompanied them

Ji
Review №41

This place always has what we are looking for. Never had a negative experience. The staff us always helpful.

Qu
Review №42

Always a good selection. We need more black owned items sold there. Everything has changed since COVID-19

Ti
Review №43

Very friendly staff, awesome selection of products!

Gi
Review №44

Although this place is well stock with Hair, neat and clean, but customer service is horrible. These Asians don’t value customers, specially that they are the driven buyers and customers in the hair business. They don’t do refund and mainly they always try to cheat you from receiving full store credit. The manager is extremely rude. Customer service is the most important thing in business. I pray for the day when black business owner would own the hair industry since they are the customers and the clients they really need to step up their games own the air industry and keep it in their community. Just like you never see a black person own a Chinese restaurant or driven the Chinese food industry is the same way they shouldn’t be driven the black hair industry that’s why they don’t value our business our care to provide good customer service to us.

Br
Review №45

My mother enjoyed her shopping experience at this shop. She said they had a good variety of products and helpful employees. She recommend any aged women to shop there. And of course, she will visit again.

Af
Review №46

They have everything, love it!

Co
Review №47

Good. Not like must beauty supply where they follow you everywhere like youre going to steal something.

Di
Review №48

Had a perfect experience today at the Gaithersburg centre! Great variety of products, clean interior, well spaced products for easy access and reach. Excellent customer service, Grace was so helpful! Thumbs up, five-star rating well earned.

Be
Review №49

Nice location, stocking products.

S
Review №50

I like the qualities of stuffs but not quiet welcoming workers.

sa
Review №51

Always a good experience Taylor was a great help!!

Be
Review №52

They have changed the store around and I just love it!

Se
Review №53

Not enough help in the store. Some Asian man kept following my daughter and I around. He never offered to help us. There was one young girl that helped us that was really nice.

La
Review №54

DO NOT GIVE YOUR HARD EARNED MONEY TO THIS BUSINESS. The customer service is horrible. A well known racist manager. Customer profiling. If you ask a question most of the time the staff will pretend they dont understand you. Honestly not sure how this place is till in business with how terrible the staff is. Give your money to businesses that are not racist and overpriced and avoid Beauty4U at all costs.

S
Review №55

Bought 2 wigs today. Explained that I have chemotherapy damage and wigs were too small. One didnt have the deep part advertised. Asian male manager would not exchange or refund. Was extremely rude. I am going to report to consumer affairs office in Rockville. Also contacting American Cancer Society as well as the better business bureau. Will never return. You will lose lots of business today. Had no compassion at all.

Ch
Review №56

I love this beauty supply store. They have just about everything an African American woman needs for her hair. The wigs are reasonably priced. Plenty of parking.

Ca
Review №57

Beautiful store you get most of your beauty products in hair peaces at affordable prices

Od
Review №58

Only 3 starts because they have somewhat of a larger selection of hair and beauty products. They are completely overpriced but thats not even my issue with this establishment. Its the employees but one particular manager, Im guess thats what he is. He appears to be Asian and is just so nasty, please avoid him if you can. But if you look to be of African descent, Im sorry in advance. Good lucky

Pa
Review №59

This store has a lot of different variety of wigs to choose from. Grace was very nice and helpful. This is the place to buy wigs.

Ch
Review №60

Out of everything you want

An
Review №61

The store is very nice and clean and the cashiers are very courteous but,the Asian male manager we met today was horrible. His customer service was very poor and he acted like he did not understand what I was saying but, I knew he did. Advise to owner, please train your Asian male manager in customer service because your very good business will loose a lot of customers because of him, remember there are a lot of other beauty supply stores in this area and if the Asian male manager happens to be the owner I suggest you change your attitude.

Gw
Review №62

Great place for all your hair, cosmetics needs etc..great weave too!! Luv this place !!❤

Sh
Review №63

Customer service sucked the staff are rude as hell. I went to buy same wigs and the way I was spoken to was very nasty over a wig cap. I understand the point of the rule of buying the cap but its not what you say its how you say it to someone. The woman was so nasty to me with her tone.I left and went some where else to buy my wigs. Great customer service. I ended up buying three wigs, the owner give my a discount since I bought three.still being piss off about the bad customer service that I received from your store, I come back to voice my concerns and all I got was a blank stare. I was a regular customer at the store, but since you had no respect for my feelings I will never shop at your place of business again. I will shop at black owned shops from now on. I refuse to give my money to s group people that has no respect for their black customers.

Al
Review №64

Wonderful

ri
Review №65

The only reason this shop gets a star is for the horrible experience they put me and my sisters throughNever really faced racism outrightAs we were shopping around and picking hair products the hair the Asian male manager would keep a trail of us ...He even approached us to ask if my wrist band was from Kenya (Africa)I thought he was delighted and curious turns out he was already profiling us as thievesI hope they read this though !It is close to impossible stealing, I mean where would we hide the numerous packets of braids and crotchetMind you me and my sisters shop big!I felt so offended he even dismissed one of the cute girls serving us, so he could do it himself and make sure nothing went a missWhen the bill amounted to around $400.I saw the look on his face, we were muttering in Swahili and he thought we had no money to pay lolOnly to prove him wrong paid for everything and even gave him a tip !Kill them with kindness but youll never see us again

As
Review №66

Only reason why I gave this store a star is because google makes people do so just to type their experience.Anyway, me and my sisters have came and purchased at this store on previous occasions and let me say, the women workers, Black and/or Asian, have always been kind and helpful towards us and other customers. From experience, they have treated the customers with the respect they rightfully deserve.I, unfortunately, can not say the same for the Asian MALE manager for he is soooooooo and veryyyy racist and unprofessional. One night, me and my sisters went to the store to purchase wigs as we have done once before. We received assistance from an elder Asian lady. She was sweet enough to help us and even gave us advice on how to work the wigs. She advise us to take off our jackets, so we can see the full beauty of the wigs. After she kindly helped us, we found what we wanted and was ecstatic to purchase the wigs. However, before purchasing, we went to look for more items we needed to complete our shopping. As we made our way around the store, next thing we know, the Asian MALE manager started to BLATANTLY follow us. Legit, EVERYWHERE we went in the store, he was RIGHT THERE. He acted as if he was buying items near us, as we moved place to place, with a EMPTY shopping cart. He had A EMPTY SHOPPING CART!!! My sisters and I were finally fed up with his antics and we decided to not buy anything, AT ALL. We were so UNCOMFORTABLE and completely embarrassed in how he was treating us. Note, there were other non black customers in the store that he did not follow and harass like he so blatantly did us. We gave the wigs back to the old Asian lady and said “never mind.” And the LOOK she gave us on her face indicated she knew why we returned the wigs. It sure wasn’t because we were dissatisfied in the wigs (we absolutely loved the wigs), but because we were extremely dissatisfied in the manager’s behavior and treatment towards us, as customers. I am extremely disgusted and disappointed in his actions that he does so shamelessly.

Ka
Review №67

One of the largest beauty supply stores. It literally has all things hair and products.

ce
Review №68

I see alot of people been complaining about the Chinese manager.i personally never came across him there.the staff is always friendly with me and helps me out when I need things . I love the big selection of braiding hair and hair products. They sell some brands that is so hard to find elsewhere.

ca
Review №69

Well stocked store. Every item is nicely and neatly arranged.

Re
Review №70

Always have what we need!!! 🤗

Mo
Review №71

I love the size and the selection. The employees are very friendly and the store is very clean.

be
Review №72

Not a lot of varieties

Ki
Review №73

Great selection, Clean and organized.

Sc
Review №74

Decent selection. Not as large as some but bigger than others. Customer service could use a slight freshen up

Am
Review №75

TERRIBLE SERVICE!! I wanted to purchase a spray bottle for my hair. Unfortunately, the one I chose didnt have a price tag on it. So the lady asked how much it costs. My husband went back to the area where we got it. He came back and said $2.99. The Asian man who is probably the owner, was on the other register with a customer and automatically said $3.99 without even thinking. My husband said that the tag said $2.99, but the man said no, its $3.99. We have no reason to lie about the pricing. I told the lady that I didnt want it, and she said okay. She was about to check us out when the man said, move over here to this register. She told him that we didnt want it and he again said, with more authority I might add, move over here. There was no reason for him to be rude to his employee and for him to automatically raise the price of the one that my husband gave. I will NEVER come back to this one and I will NEVER. EVER recommend it to anyone. I know that it was probably because we were black and they probably have issues with a few of their customers, but come on! You need the business. Get your act together and learn better customer service. Sincerely, unsatisfied customer

Ka
Review №76

Huge place, has just about all you need in hair surplus. Prices are reasonable.

Su
Review №77

If the store doesnt have what you are looking you dont need it. Everyone is very helpful.

Mu
Review №78

Store was good. Google directions completely off.

Vi
Review №79

Stumbled upon this store a few weeks ago. 1st, presentation is everything and boy do they present. They had everything and I do mean everything. Everything was neat and in its place. No open boxes laying everywhere with product over stocked in the isles. It was an experience. Ill be back this weekend.

Ch
Review №80

The stock and inventory is consistent but the staff is way too rude. If you’re black they’re looking at you like you’re about to steal. Even young children with their parents who come in get the “you’re about to steal” stare.

Jo
Review №81

Racist owners. You can tell how he treats his employees and customers. Big store but they have no idea where anything is.

De
Review №82

I love the large selection of items available in this store. Although they are a little higher than some in the area I prefer this location due to the wonderful customer service received.

Em
Review №83

Cool i found them.

St
Review №84

Beauty 4U is a Super Store for Beauty Merchandise such as Hair Products, Wigs, Weaving, Braiding, Jewelry, Lashes also Mens Products. The place is so big havent seen everything! Prices from Average to Expensive which is reason for 4 Stars. Online Stores are cheaper😃😆😀😁

Ta
Review №85

Racist Asian manager. I showed up with my white friend and we separated. He trailed me as I looked at braiding hair, and never thought twice about the white girl looking at black hair products. When we met at the counter he insisted on doing my transaction and not hers. I just left all my stuff at the register and she did the same. We will not patronize racist business and you shouldnt either.

Sl
Review №86

My go to beauty store great customer service

Ca
Review №87

Super convenient. i go here all the time

Sa
Review №88

Very organized...they have everything you need and wantstore is very beautiful and clean

I
Review №89

Youll always find what you want

An
Review №90

THIS IS A OVER PRICED PLACE! GO TO SALLYS, TARGET, ETC. ALSO SOME OF THE ASIANS THAT WORK HERE HAVE NO MANNERS.PLEASE DO YOURSELF A FAVOR AND GO TO KC BEAUTY! THE ASIANS WILL NOT STARE YOU DOWN, THEY ARE POLITE

Ke
Review №91

They always have what I am looking for and the store is big!!!

Re
Review №92

The Asian owner of the store is very nasty but the girls that work there very sweet and helpful

Am
Review №93

Customer service is poor. A couple of the workers took turns following me around the store (yes, I noticed) which made me feel uncomfortable. Id rather travel a little further to a different beauty store rather than feeling as if Im a theft suspect.

Fe
Review №94

Awesome sales people and today was the last day for back to school sale.

H
Review №95

Variety of hair products sold here.

ML
Review №96

Very racist store. Do NOT give them your business. They treat black people like criminals. Follow you around the store like you’re not going to pay and are disrespectful. We need to stop giving stores our dollar that don’t respect us.

An
Review №97

This store has a huge inventory. I found everything I needed. The cashiers were friendly and familiar with what I needed for the hairstyle I was trying to do.

El
Review №98

They have a huge selection of products. But they are over priced and I found everything I needed at Salleys for a lower price. They dont have a return policy either. They also only give store credit even for unopened product. The customer service there is horrible. The employees follow you around and the guy there watches you the whole time the lady is checking you out. He makes you feel like a criminal. They are racially profiling black people at that establishment!!

ma
Review №99

The asian male manager is racist as he follow my black friend around the store as she was helping me look for wax. I know it is racism bacause he didnt follow me at all.

Do
Review №100

Place dont feel welcoming, especially if youre African American. Dee Beauty Supply & Salon is a much better store that is black own.

Information
32 Photos
100 Comments
4 Rating
  • Address:333 Muddy Branch Rd, Gaithersburg, MD 20878, United States
  • Site:http://beauty4uonline.com/
  • Phone:+1 240-686-6361
Categories
  • Beauty supply store
  • Beauty salon
  • Hair salon
  • Wig shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–5PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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