Go to for fast, friendly service. Remarkably packed with 99% of what you need. Grill masters only source for high end charcoal and accessories. Immense hardware selection.
As close to the old time neighborhood hardware store experience as youll ever find. Friendly and helpful is their main mission. Lots of interesting novelty hand tools and products on the display by the register. My kids like it too.
I forgot my mask because most places dont require it but my appointment at another business did so I rushed go the nearest place that might have some. Ace was right there and the staff was super friendly and helpful. The welcome cat was cute.
I am a regular at a few different Ace hardwares around the Gainesville area but after the way they treated my wife I will not be returning to this one. There is a entire section of parking spots that get parked in if they get a delivery and no signage warning this could happen. Good luck if you get parked in and are in a rush.Edit added after owners response:Well, when she got out of the car and asked if the truck could be moved, she was met with rude tone and being told she parked in employee parking. As though the situation was her fault. Had the employees been nice the story may be different.
The masks are optional now, as are most businesses. This store has been my familys go-to place for hardware for 2 generations now. Rube is awesome.
I really enjoyed my visit..they have excellent service and l will visit the store again... Thank you 💜
Handy hardware store with available knowledgeable personnel to help. One stop shopping on a local level. Order online for pick up or delivery. Very convenient.
7 day free good!
Amazing customer support, answered all my questions. went above and beyond. Thanks again rube.
The customer service here was so good. I was pleasantly surprised. There are signs posted on the door requiring masks, etc. There was a female employee whose impeccableCame to me asked the right questions and showed me the products. She was fantastic
I took my chainsaw in because it wasn’t running properly and was told they would take a look and let me know what was wrong.4 days later I got a message that it was done and ready for pick up. They replaced my carburetor and did a full service on my saw without any direction from me.If it needed all the work or not, that is not how you run a business.Mechanic was conveniently not there when I picked up the saw.
Outstanding customer service, and everything I needed. Im trying to get off Amazon completely and this place is making it pretty easy!
Employees were very helpful and made sure I had everything I needed and even got in a few good jokes!
I love my ACE. There’s always someone there to help you find what you’re looking for. Even go out of their way to help. I needed a locked box and found the box, but the lock I liked was a bit too big. The employee drilled the hole big enough for the lock to fit. Quick-easy-in and out of the store with problem solved in a flash!
Justin and his staff are the best! I moved my mom into assisted living this week, and needed a variety of odds and ends. I needed something to put moms tv on, and when we couldnt find anything to work, they BUILT IT. These are amazing, compassionate people who will get every time of my hardware/home improvement business from now on.
ACE is definitely the place. This is the fourth time that I have gone to one of the big box hardware stores and not found what I needed. Then I walk into ACE and get the right product and service that I am looking for.
The staff is friendly and they had exactly what I was looking for, without having to buy a pack of 30. Ace is still the place!
Always great service. Great selection of nuts, bolts, odds and ends in the hardware department
Draconian mask mandate signs that one would expect in NY, not the free state of Florida.
The mask were evident, precautions were taken. Customer service was great. Staff were pleasant and asked questions
Ace is the place with the helpful hardware man! You won’t be wondering about looking for help. Usually greeted at the front then walk you straight to the items you need. Found the exact spark plug for my mower.
My husband LOVES this store. They always have what he needs at reasonable prices.
Theres no other store like Ace, and theres no Ace like this one on University Avenue. The staff here are incredibly friendly and helpful. They know their store with their eyes closed and always get you fixed with whatever you need. I never get frustrated here like I do on the bigger stores. Oh and the keys duplicates on Ace never fail! Trust me, as long as they keep having what I need, lous or HD will never see my face again lol
These guys are so helpful and pleasant and no matter the question (at least so far) they always have an answer.
Staff very pleasant and helpful.
Always fun to visit local Ace Hardware stores. Larger sized with all the typical and needed items
Excellent service, quick assistance in and out in a jiffy. Hardware area so well kept and arranged. Cashier very helpful. Great economically prices and convenient location. I recommend to others and I will surely visit again. I call it my hardware store, because some time ago they special order in my hardware needs so promptly.. I love and thank then so much...
Friendly and helpful staff! It is a bit pricey compared to similar stores but its very conveniently located. I wished they would expand it to offer a larger selection of products!
For such an inconspicuous location, this place is PACKED. The staff was kind and helpful, and I found everything I was looking for. There may need to be an order in for some more unique items, but all the basics (plus more!) exist in-store. Glad I had this place as a resource.
Great local hardware store! Knowledgeable staff.
Very helpful, friendly, and Lady Vella being around looking adorable was a great perk!
Great staff, best local hardware spot in town
I go here frequently and the combination of a more diverse, niche selection of home and garden supplies with a more local sized store does a lot for me. The prices are comparable to anything in a Big Box store and the employees are way more friendly and helpful.
Great environment. Always very helpful.
Very helpful. Lots if great items you dont see everywhere.
Great small hardware store. No wait, employees were friendly and helpful.
Good to have a local hardware store right where you need it, in the neighborhood. Friendly folks ready to help.
As soon As you walk in youll be greeted with a friendly how can I help you. The stores inventory is unbelievable. They may not have a 100 of one thing but they have one of everything. Okay, not everything but you would think so. I have lived next to this store since 1973. At this location you will find help, courteous service and most anything you are looking for from a neighborhood hardware store plus some. Stop here first, then go somewhere else if you need to.
So helpful! Thanks! Also, the cat that lives in the store is worth the trip, even if you dont buy anything ;)
Pretty cool
Great place to pick up DYI stuff conveniently located with a great knowledgeable staff
Very helpful; even though they didnt have the cabinet key in stock, they referred to another local business who could help. Very quick & friendly service!
This is my go-to place. Theyve always got what I need
Still the best hardware store in town. They have what you need.
We love our local Ace Hardware! Since we moved to the neighborhood, I have come to depend on Justin and the Ace team - for tools, supplies, advice on home projects and answers to my boneheaded questions. Friendly folks who know their stuff. This is the small town hardware store you should support.
I love this store, staff are always helpful and wont sell you stuff you dont need. Feels like hardware stores from back in the day and a nice change from the big box stores.
I came in yesterday looking for astroturf, and 4 of the wonderful employees went above and beyond helping me find a location that sells it. These guys were great, helpful and funny!! I will defiantly continue doing business with this location.
My second visit within 3 weeks for specially needed parts & when Home Depot or Lowes could not meet my needs, ACE was able to do so. Not to mention the Customer Service each time... From the greeting once I walked to through the door, to the help gathering my items, all the way to checkout. Outstanding! Outstanding Customer Service!
Had a great experience. Good costumer service.
I always shop her first, always community store before big box. Both Lowes and Home Depot are relatively close but they are not community. That being said I have found almost everything I need as a homeowner there. The staff are friendly and know the store well and most times are more helpful that the big box. Cost is comparable if not better.
I love this spot! Everything I need around the house and the best customer service. Buy local!
Little bit of a step back in time!
Just left the store after what has been a hectic day with what has seemed like an impossible task. As soon as l walked in, they were more than outgoing on trying to help me with the issue l brought them. The manager went above and beyond and knew exactly what to do and was more than willing to help, l cant say thank you enough!
Great place, has anything you need. Nice people...
Extremely helpful staff!
Needed a valve...
Great staff and great service
Full disclosure: I am this stores Ace rep. They have been under a new owner for the last year and the old reviews no longer apply.The current owner bought the store and converted it back to Ace Hardware and now it is fully stocked and the staff is incredibly helpful. See Christina for all your hardware/Stihl needs and for the best service around. And ask her about beekeeping; she knows all about it and sells all the supplies!
Extremely helpful in everyway imaginable. Very friendly and knowledgeable staff.
I needed parts for an old air compressor that was broken. The friendly staff took care to see that I got the right fittings and attachments for the compressor. This store has first-rate and efficient customer service.
I always stop at Ace Hardware they have everything I need they have a good staff very knowledgeable and great prices
Ace is the place of the helpful hardware folks. Great location to find ex everything you need.
Always helpful and have hard to find items
Love the store, love that I can always find what Im looking for, love the shop cat. This is my go-to place for canning supplies and gardening tools.
BEST HARDWARE STORE IN GAINESVILLE!! They si help you with your needs, and try to find everything for your project. If they do not have something, they will try to order it (at least with the bolts and screws). I prefer ACE than Lowes or Home Depot because of the service. Really recommended.
Get customer service. Very nice people
Always a nice place to go when you want a mom and pops owned store!
My experience there was very pleasant as usual
Customer service needs to improve
Fix the brass plumbing fittings organization... Pictures dont match, sizes in illogical organization, items missing. 😑
All the employees here are super friendly. I shop here all the time due to the convenient location
Love this ace, and Malik is super helpful. Theres an adorable kitty cat chillin in the store, and theres always someone close by to help you find something or figure something out.
They have a decent selection of basic items.
Sometimes great Customer service But Today a guy and woman was there poor Customer service the told me that he didnt about Customers service or if I spent my money there
Ive used this store for years now due to its location. All the staff are wonderful and the staff is excellent!
Best customer service around.
Friendly and knowledgeable staff, great selection - my first choice for hardware!
Great personal services. knowing everything to help customers needs!!!
Always friendly and helpful.
Extremely friendly and helpful staff. Surprisingly wide selection for the size of the store. My favorite hardware store in town.
My favorite
Great service
Great service and selection
Had my mortar mix
Staff tries to be helpful but due to the small size, there arent many experts. Consider it a DIY shop.
Helpful employees and a surprisingly good selection. A great alternative to the bigger stores!
Visited a couple times to get stuff for projects. Staff have always been super helpful with finding things in the store or suggesting alternatives to help with the projects!
Staff was very helpful with an odd plumbing problem.
Like every Ace Hardware, the staff is friendly and helpful
The staff are so helpful.
Nice friendly old fashionedhardware store.
Helpful and friendly staff and a wide variety of merchandise.
They r always helpful and direct me to what I need. They also give suggestions n advice.
The staff is very helpful with finding exactly what you need.
Nice place to make 🔑
Toy land good staff.
Helpful local hardware store with great employees
Staff is very friendly and eager to help
Didnt have this ridiculous metric bolt i was looking for, but they sure as hell tried to help. Genuine knowledge and genuine care.