I’ve been going to The Village Jeweler for several years (even when they were in their old location), and I’ve always received such welcoming service. They’re location in Butler plaza is absolutely gorgeous, too. I typically go for ring guard repairs and jewelry cleaning. They are always super friendly and very efficient as well. They sparkled this beauty right up for me!
Called ahead to ask if they could remove links from my Michele watch and they told me no problem to come in! I did and they were ready and waiting for me. Amazing service. Very very nice and the gentleman who helped me knew a lot about luxury watches. They also have a fantastic selection in store!
Harrison did an amazing job with my wedding band. I am absolutely in love with it. I wanted something customized that included the color I love (aquamarine) with an artsy design to go along with my engagement ring. He designed perfectly what I had in mind. It took me a while to decide what I wanted but any time I would stop by at the jewelry store the staff was so friendly. Thank you!!💙💙
We stopped in for a new specialty watch battery replacement. We were greeted immediately. They replaced the battery quickly and we were on our way.
My wife and got an updated appraisal on her wedding ring set. I was so impressed by the The Village Jeweler, I purchased a beautiful set of pearl earrings for my bride, a few days later.Very friendly and knowledgeable. Shockingly down-to-Earth folks, considering their profession! 😁👍🏼I highly recommend.
The people here are so friendly and professional. They were able to help me resize my ring to perfection and they fixed the silver chain of one of my favorite necklaces and I didn’t have to wait long at all. Highly recommend going here for your jewelry needs.
Super professional and formal treat here 100% recommend this place. We’re able to ajuste my new watch right away.
Just moved to Gainesville. Watch battery died yesterday. Looked up nearby places to replace the battery, saw this place nearby. In and out in 2 minutes, great customer service. Free bottled drinks for customers, an absolute must in this Florida heat. Will be my first go-to store next time I need my watch serviced again.
Friendly and wonderful staff! I’ve had my watch battery repaired here, and they have always been very reasonable and quick!
They went above and beyond assisting me in an unusual crisis situation. I broke my finger and needed my Engagement ring cut off because the swelling was increasing very rapidly. After trusting them with my delicate and bruised finger I most certainly left my ring to be repaired. Im sure it will look perfect again! Thank you.
I had a fantastic experience at this jewelers. They are an extremely perfessional and welcoming business that showed me patience in finding exactly what I was looking for. I felt in no way pressured or imitated in browsing their stunning selection of jewelry and received ample help in discovering a timeless piece for my beloved!
I stopped bye for a watch battery replacement and they took care of it right away, and being a long time customer, they didnt charge me for the service! Ill be back just because of there generosity.
I knew it would be a wonderful experience when I saw red Hibiscus blooming at the door
Came to The Village Jeweler for bracelet adjustment on my new Omega P/O Chrono. Friendly, helpful and high quality service.Really cool store with a great little bar inside, totally vibing on this place!Check these guys out! I’ll be back!
All nice people, super friendly and excited to see new customers, I got a watch replacement and was able to just leave it over night and pick it up whenever I wanted. Super nice inside and just overall a nice small jewelry shop
I had to get a watch resized. The staff were very nice and helpful, and able to do it in a few minutes. Great service!
I have used this jewler for many years, they do beyond excellent work. If hou have a family Air loom yiu can trust them to treat it like it was their own. I have also bought several items for my mom for special ocasions and they always treat everyone like family.
Came here to get a watch battery change. I love the beautiful and quaint environment of this place, and the fact they serve drinks too! Staff are friendly and quick.
Great service! Watch battery replaced quickly and efficiently, will come again
Ron and Juliana took such good care of my boyfriend and I. We came to get our watches sized that we got for Christmas. They made us feel like million dollar customers even though we are not. I will definitely be making this place my regular jewelry store for all my jewelry needs! Exceptional customer service that just came naturally! Exactly what gainesville is lacking in and they definitely made up for it! I will be recommending this place to EVERYONE! Thank you once again Ron and Juliana! You guys are awesome 🤩
The Village Jeweler is my only choice in Gainesville for repairs. Several times since they opened in Butler Plaza Ive taken family heirlooms (one dating back to the turn of the century - early 1900s) for polishing, appraisal and functional work. Of course theyve helped me with watch batteries and other repairs too. Always with a smile!
Really great place to go ... The lady at the desk was very welcoming and professional. .. I will only come to this jewler to get all my repairs and purchases done ... Love yall people and only the best I wish to you and your employees. . Thank you so much again
Hubby had a bad bicycle accident where his watchband broke on his treasured watch. While on our way to a follow-up doctor visit on Archer, I asked the GPS if there was a jeweler nearby, and was guided to The Village Jeweler. They had the band repaired by the time we returned from the appointment, and we are super relieved. To me, this level of service was very comforting. The shop is beautiful. Stop by and check it out!
We just finished having a watchband adjusted and I must say that the staff (especially Juliana) were wonderfully patient and helpful. The Village Jeweler enjoys a convenient location at Butler Plaza behind Whole Grocer so its easy to find, park and the store is spacious and comfortable. The people here made it easy to shop and order. I just wanted to leave a 5 Star Review while the experience was still fresh. Thanks so much, Juliana!
Village Jewelers has always been the best jeweler I know. The quality of their merchandise is outstanding and their service is five star. Even though I no longer live in Gainesville, I always make the trip to shop at my favorite jeweler.
The staff was very welcoming. My watch was serviced wonderfully. No complaints.
We stopped in today to get a watch battery installed, and to size my wife’s watch band. Admittedly, these are benign tasks at best. However, the treatment we received was as if we were spending thousands of dollar, not less than thirty. These folks definitely earned our respect and future business! Thank you for your help today.M&M
I went into the village jeweler during my lunch break and they were able to replace the battery to my watch within 5 minutes, incredibly friendly too!
Knowledgeable and amazing staff with a really beautiful store. Can help with anything! I recommend fully.
Beautiful selection of jewelry. Very friendly and helpful staff. Very happy with my purchases and the service.
Professional, polite, and generous with advice and service. Im very pleased and will recommend to friends.
Had a great experience at the village jeweler. Took in my watch for a new battery and wedding ring for a quick polish and they both look like new. Thank you so much for the great experience and drinks :)
I was visiting Gainesville over the weekend and needed a battery for my Invicta watch. They had what I needed and Ron was so nice and quick. I would highly recommend anyone to use them. Beautiful jewelry in their shop as well.
Stopped by to get my watch adjusted. Very friendly and knowledgeable.
The staff here was friendly and welcoming. They handled my watch with care and expediency.
The most kind hearted staff around. Very clean welcoming environment. Willing to help you with what ever you need and they are very patient to make sure their guest are satisfied with amazing quality jewelry. I came in looking at watches and ended up leaving with one I basically customized thanks to harrison and the rest of the staff!
Excellent and quick service to replace two watch batteries. Staff were friendly and courteous.
Terrible! They broke my necklace twice after I brought it in for them to fix and then gave me an insane amount of attitude when I asked for my money back, I was not asking for compensation just my money since they broke my necklace worse than it was to begin with. Honestly there was attitude from the beginning but I tried to be kind bc the reviews were good and the reviews LIED.
Ron and Kaley were SO amazing! Super helpful staff and very friendly. We met the owner who also greeted us with kindness. They offered us coffee as well. I purchased my wedding band here and absolutely LOVE it. 10/10 recommend buying your jewelry here!
My second experience here, great service. Ron was fast to get me what I need and take great care of me. Extremely respectful and patient. I highly recommend this jewlery store. I will def be returning. Thanks Ron!!
Very, very helpful. Came in with a watch that is a family heirloom but that was much too big for my wrist. They took a few links out and were happy to help. Would strongly recommend.
Beautiful place, friendly staff. I had my mothers first engagement ring remounted onto a pendant, and they could not have made my experience any better. Harrison and Lindsey helped me throughout the process, and I am extremely grateful.
Very friendly, knowledgeable staff. Have been going there for years and they have always been great! Definitely recommend for jewelry and jewelry repairs!05/05/2021 - Just had two watch batteries replaced by them and it was a very fast turnaround and great service! Will always go back!
Friendly atmosphere, very friendly and helpful with my watch repair. Will definitely be coming back!
Super nice people. Store is very clean and they have a nice selection! Only came in to change the battery on an inexpensive inherited watch for my son at UF. They treated me as if I were spending thousands of dollars today.
I had my watch quickly inspected & its battery replaced, and I’m having my wedding ring polished & sized down a bit. The people are nice, and the service is good.
The Village Jeweler is a wonderfully friendly little shop! They were so helpful and kind, and have a beautiful selection of jewelry and watches.
I was a little nervous about leaving my heirloom wedding band with them for polishing (it’s just so old and utterly priceless) but they did a fantastic job returning it to its original beauty. Thank you.
I only trust The Village Jeweler with my jewelry needs and fixes. They are TRULY the best!!
I went here to get my watch repaired and they have fast and friendly service!
Great customer service and friendly staff. Highly recommend!
I had a great experience at The Village Jeweler. Took my watch in to get a link taken out and they did a great job and was very quick.
I just found my new favorite jeweler, they have everything for everybody and great price point, they have amazing customer service, repairs, they are a full-service jeweler Right in the heart of Southwest Gainesville.
If you’re looking for a trust-worthy and professional jewelry store, look no further. The Village Jeweler is hands down the best jeweler in the Gainesville-Ocala area.
Great, quick service from an extremely friendly staff.
I have only ever heard wonderful things about this store and they were definitely true. Everyone was very kind and helpful. I will be back in the very near future!
When I needed help with my watch, I gave this place a call and they were incredibly friendly and ready to help. When I came in, there was no wait and they were ready to help immediately. Everything worked out quickly and I really enjoyed the experience. Highly recommend!
Very friendly staff. Needed battery replaced in two watches and the jeweler did it right away even though I could tell he was already working on something.
Great experience taking my watches in today! I received immediate service! Thank you Village Jeweler!
Got a watch battery changed. Good service and friendly staff. Quick work.
When I needed help with my watch, they were incredibly friendly and ready to help!! When I came in, there was no wait and they were ready to help immediately. It was extremely clean and a cute little shop too. Highly recommend
Lovely people to work with - Cynthia is an absolute delight, and truly goes above & beyond for her clients to make sure their piece is absolutely perfect. If youre in Florida and in need of a good jeweler, Id definitely recommend checking out The Village Jeweler!
Stopped into Village Jeweler this afternoon and was greeted with friendly, professional service and a welcoming atmosphere. Would recommend!
Were able to resize my watch quickly and with no hassle would definitely recommend coming to them for your jewelry needs!
Excellent service! Staff answered all of my questions and were extremely friendly. Beautiful selection of jewelry and estate pieces.
The Village Jeweler is a wonderful and friendly place. From having a watch battery replaced to purchasing fine jewelry. I highly recommend!!!
Took my watch to remove some links. Great service and job well done on the watch!
Excellent folks. Very helpful. I will be back.
Dropped off my Wifes bangle bracelet a couple weeks back that was my gift to her on our wedding night 21 years ago. We were looking for a bell to replace the one that came off. They looked everywhere for one but could not find what we were looking for. It was decided to just remove the post that attached to the bell and clean it up. I went by to pick it up today and was told there would be no charge for their work! What great customer service. I love supporting local businesss! Please consider visiting them for any of your jewelry needs and repair!They are Great!!!
The folks at The Village Jeweler were super helpful! I had a little statue with three watch faces that needed new batteries and that I couldnt get into. They opened it up no problem, fixed all the faces, and gave me a great deal to boot! Definitely recommend.
Restored two family rings and did an amazing job. Prices were very reasonable. Would recommend for any older jewelry that you would like repaired and polished.
I am truly amazed at the experience provided by Cynthia and Harrison and the rest of their team. The experience they provided was unlike any other I received while I was looking to find the perfect piece of jewelry. It is very clear to me theyve been in this business for a long time. I would give them a 6th star if possible, because they are clearly a cut above the rest! Thank you so much and I will be back!
They were super friendly! I had three links taken out of a watch and it was a super easy and quick process
I came in needing a bracelet resized and everyone was very welcoming & kind. They helped me that day & the bracelet came out beautiful. 100% recommend!!!
Great experience getting my watch fixed.
Damascus line rings are beautiful and great replacement on my raymond weil watch battery, thank you Kayley!
Excellent personalized service. Came in with a custom pendant design in mind and it was brought to life. So excited to see the finished product!
Very friendly staff, was told how long it be to replace my battery and offered a beverage while I waited. Thank you
Great service!!! This should be everybodys FIRST choice for jewelry and watch repair needs. A first class place with a long history in Gainesville.
Very nice people and Very pleasing to walk in. They were very helpful and helped me an incredible amount without ever being bothered. Great place will definitely come here to buy my jewelry!!
Just moved here from NJ looking for a jeweler and stumbled upon the Village Jewelers. Polite helpful and accommodating. Will definitely make this our go to for all our Jewelry purchases and repairs.
Very friendly people they even offer you something to drink while you’re waiting they are very much into customer service and I got a free watch battery this place rocks
Brought my watch in for an adjustment and couldn’t have been more satisfied! Fast, easy, friendly, and convenient!
Friendly staff. Quick service for watch repair.
First, this jewelry store has complimentary beer and wine, which makes me feel WAY LESS AWKWARD when my wife is shopping here. I said that up front because 90% of the people who read this wont get any further - so the part you yokels care about is out there.Second, this story is going to challenge whether Im allowed to carry a man card anymore, but it deserves to be told - because the family and the young man creating masterpieces at this store deserve recognition.My wife and I initially went here because she wanted to appraise the emerald in her engagement ring. Her ring has 4 pointy things instead of a bezel thingy, which makes it catch on things. While we were waiting on the appraisal, the sales woman gave me some coffee (I eyeballed the wine, but didnt know if it was for show or not), and we struck up a conversation about why I wear silicone rings or nothing. Id expressed interest in a destructible ring to protect my finger in case of accident. I ended up impulse buying a (Seranite?) ring, robbing some money out of my wifes I want a new ring fund.This is where the story gets interesting. As it turns out, the young man who works there - Harrison - and this is a family business - is an honest-to-goodness artisan. Not a I work in a retail store selling jewelry kind of person, but an actual I-went-to-school-to-get-my-degree-in-gemology and has some rarified talents, distilled into a series of difficult to obtain artisan certicates that hes an actual artist. Imagine a highly skilled machinist who is certified as a master lathe operator. Who went to school to learn about gemstones, how to work them...the whole nine yards.My wife and I are both video gamers. My whole life, Ive enjoyed Swords and Potions, Shopkeeper, Moonlighter, Stardew Valley - games that let you be a shopkeeper, or an artisan, or an alchemist, and MAKE things. I literally go home after hard days work, and PRETEND TO BE THIS GUY because I dont have the talent to actually be like him.My wife loves the Zelda franchise. Harrison designed a ring from scratch to use the emerald she was having appraised out of the setting she didnt like, and designed an incredible masterpiece of Zelda artwork, replete with shrine stones in a triforce. I was going to post a picture of it with this review and she is so possessive of it that she has forbidden me. :(Anyway...before this gets too long...when people think of jewelry stores, we tend to think of the retail stores where fake people sell overpriced merchandise that someone else made because they depend on commission to supplement their minimum wage. They dont make anything, they have no imagination, they just know how to sell something that someone else made, and try to make it sound like youre not getting ripped off.I have never even conceived of a place like this. Go in, have a drink, pet their dogs, and let an amazing artist with the creative ability to turn your ideas into a physical manifestation blow your mind.
My engagement ring was purchased from them almost 10 years ago and the stone recently became loose from the setting. Took it in and they fixed it and even cleaned my other ring at no charge! Such great service! We were away for the last 9 years and are so glad they are still around. We had a great experience 9 years ago getting our ring designed and made. Highly recommend this wonderful family jeweler for their high quality jewelry and incredible service!
Quick service, professional vibe, nice staff, knowledgeable about their products, and fantastic location! Walked in and got the battery replaced in my watch, a link taken out of the band, and the watch cleaned in 10 minutes!
Great experience from start to finish. Don’t waste your time anywhere else. Ron and his team do a great job in taking care of you and finding you exactly what you want and for the best price in Florida!
Great staff! Very professional and personable. They went out of their way to help me and get something engraved in a matter of hours instead of the average 3 to 5 days. Beautiful store, and beautiful jewelry! Thank you for all your help.
Cynthia, the owner, and Harrison the Jeweler, along with the rest of the staff are incredibly helpful and are super friendly! The Village Jeweler has always been my go to place for any of my jewelry needs, and it will continue to be for years to come! I HIGHLY recommend them!!
Their new store if very nice, beautiful pieces and very nice helpful staff
Everyone here is so friendly & helpful. They are my go to place for jewelry repair & their selection is gorgeous!
Very friendly and helpful, solid people very accommodating
Clean, friendly and great service
Great customer service and a wide selection of jewelery and products for your every shiny need
Great service for a watch battery replacement!
My father left me a ring and I needed to get it polished. I took it here and the young man behind the counter (who was obviously knowledgeable) told me a little about the ring and proceeded to polish it.The ring turned out BEAUTIFUL. He even helped tighten a diamond that was loose. I really wish I took before and after photos because this ring is gold and it already had a cool look to it but once it was polished it looked brand new. The diamonds are brighter now too he must have cleaned them.....AND they serve beer or wine while you shop.....I recommend this place to anyone needing jewelry service. I wasnt in the market to buy anything new and the selection seemed limited for the size of the store but for what I came in for it was a PERFECT experience. I may actually come and get some more rings polished just to go to this store again.