I am out of state and ordered online for my mom. It was delivered on time, and the fruit was fresh, ballon was perfect, cheesecake was fresh. My mom loved it. Everyone here did their due diligence in calling me and my mom to make sure they got access to the building, as getting into the building is not always easy, and now I know for next time to give more info with thatβ¦but everyone at this location is very professional and pleasant and I am grateful for that. Thanks to everyone at this location for being awesome, keep up the excellent service!!! π€
I am very pleased with the service@edible arrangements.Its my anniversary today, 10/10, it has been 10 years!Anyways, going thru some tough times right now and I did not wanted to go home empty handed...Jackson offered me a great deal for $19.99 with a Love Note for my Love.It was very affordable, and wife loved it.Jackson was very informative, patient and kind, and also very quick.
My daughter received the most beautiful fresh arrangement for her birthday. It was the birthday wish-tini and 4 cup cakes. Jake was more than helpful he was fabulous especially since this was my first edible arrangement. Thank you so much Jake for helping me make my daughters bday special π
100 % dedicated to customer service!!We live in Boulder, CO and ordered a dessert platter, flowers and balloons to surprise our Mother for her birthday. Unfortunately, we forgot to make sure she was home before we ordered. When Edible Arrangements tried to deliver, not only was my mother not at home, she wasnt even in town!! Natalie persisted in tracking her down and made sure that the perishables were safely stored in the refrigerator. When our Mother arrived home she was welcomed with a beautiful bouquet of flowers, happy balloons and fresh desserts. Thank goodness for Jake and Natalie :) Thank you so much for your quality and dedication to customer satisfaction. Well be using you again!
The fruit is great. Plus the employees are truly the best people. If you ever have an issue, Jackson and Jake are terrific representatives of excellent customer service. Any issues are resolved immediately and to please the customers.
Jackson and crew went above and beyond to help me out with an order for my friend Cynthia. Excellent customer service and communication and highly recommended. The fruit Arrangment was a home run and we will absolutely be using them again anytime a nice gift is needed for a loved one.
If you are attempting to have a delivery sent to the North East side of that extremely large city of Gainesville, dont waste your time and energy you are out of their scope of delivery.
Love this place! The service is great! I love giving their delicious goodies as gifts!
Pricy but you get what you pay for!! Always a stop on out way to Cedar Key!
Yesterday we had an edible arrangement delivered to our friend in Gainesville, FL. We live in Utah and we were so happy that the delivery driver, Linda, sent us a picture of our friend with her gift. She went above and beyond and it really made our day. We will definitely be using Edible Arrangements in the future.
They always do an amazing job and go out of their way to make sure everything is right. I have made orders for birthdays,get well and congratulations arrangements.
Jackson helped me out two days before Valentines Day :). He did a great job, the location I was delivering too was IMPOSSIBLE to find the address. He took the time and we worked together to figure out a work around. Great Place, great people. Wife was VERY happy! Thanks Jackson
These guys are great, friendly, super fast and all around awesome!! I dont leave reviews very often but these guys deserve a 10/10 everyday!!
I just ordered an arrangement for my girlfriend that is recovering from a kidney donation in Florida. I wanted to send her something yummy. I called Edible Arrangements there in Gainesville Florida and Jackson was AWESOME! Great customer service.. Extremely helpful and he went above and beyond for me to make this delivery extra special!!! Thank you Jackson you ROCK!! ππΌ
Jade was super amazing her expertise and helpfulness really made my purchase easy and occasion enjoyable.Thanks Jade!
Im bummed they dont do the birthday special unless youve been signed up with them for 6 months prior to birth date...
So, I forgot to put my daughterβs apartment number on an online order to edible arrangement in Gainesville on archer. I received a text and a phone message from Linda who was delivering arrangements today. She told me she was on the other side of town and it was getting late. I told her I understood and tomorrow would be ok. She just texted me back and told me she go back to deliver it today. That is great customer service. Itβs not every day that someone goes out of their way for the customer. Thank you Linda!!!! You made my daughters day! 5 stars for great service!
Let me tell you these people are the best. I got there 1min to close on Valentines day and they took care of me. They did not have to do what they did but they actually went out of their way to help me, even though I know they were extremely busy. Thank you so much guys.
Have sent my sister a couple of arrangements from Wisconsin, all have gone through perfectly. The fruit is fresh and (from what I hear) delicious. Also shes got a difficult campus address and works in her college lab most of the time, they always find her, if shes not at home they go to her lab to deliver! Thats going the extra mile to make sure she enjoys it and its nice that her coworkers get to see and steal some fruit too :)
Edible arrangements has a wide variety of delicious sweets and all of the fruit is 100% fresh. The staff is always super helpful and find ways to accommodate for almost any request. 5 stars.
Sent fruit trays to a project team at an office out of town. They seemed to like it. (But who is going to say your gift stunk?) Oh I forgot to say that they were on time and delivered as ordered. Im pleased with the value and service.
The Gainesville location came to my rescue with an amazing, large holiday gift for a client. They had it ready within an hour and a half and would have also delivered it but I wanted to do it myself. Glad I did because I got to sample a couple pieces and they were delicious. My clients were raving over each bite, too. They obviously have good quality control over their fruit because each piece was perfectly ripe. The bonus is that itβs also one of the healthier gifts you can give!
Jackson was ABSOLUTELY AMAZING! I went there in a hurry and needed to have my arrangement ASAP and he helped me out BIG TIME! I was in and out in no time! I love love love coming to this location! Thank you Jackson!!!
I love this location! No matter how many orders or mishaps occur, they always take care of it with no excuses. Quality is great, service is Excellent especially Mike (I believe thatβs his name lol sorry if I messed it up) I remember one time I slammed them with back to back orders mix of deliveries & pick up. They really donβt disappoint at this store
Jackson and Jake were awesome with fabulous customer service! It is nice to meet people that enjoy assisting others! They speedily put together a last minute order for me without hesitation!! Thank you!!
Ordered online late the night before I asked for delivery to Shandβs hospital. I was genuinely expecting a phone call saying it wouldnβt make it or that they couldnβt deliver there. Instead, we got a text from the recipient thanking us for the arrangement. So thankful for a smooth transaction, and that our loved one knows that even though weβre hours away, weβre thinking about them. Thank you!
Amazing service! The delivery person spent over 30 mins trying to track down my 96 year old dad for a Fatherβs Day delivery. From his apartment to community center, calling and communicating with me. She went above and beyond and I truly appreciated her effort!
Edible Arrangements are the perfect gift for SO many occasions. I have ordered them from different locations in different states and they have ALWAYS been beautiful and delicious.
It was an absolute pleasure working with Jackson! He helped me coordinate a delivery to my girlfriend even with me being out of town. It was a very smooth process and great experience!
Jackson is awesome, he really helped us out and we appreciate his kindness!
Jackson was cool and helpful when I called. This place is siiiiiiiick.
I cant Thank Edible Arrangements on Tower Rd. enough. Natalie went above and beyond in service !! Made sure the delivery was completed !! We will be using them again for sure !!! Thank You !!!
The staff are always very helpful, friendly and willing to give guidance if youre just not sure what you want! And the final product is beautiful and oh so delicious! Edible Arrangements is always the perfect choice!
I live out of state. The staff at the Gainesville location on Archer Rd were cheerful, courteous & helpful to me.The relative receiving the arrangement raved about its amazing beauty, exclaiming that it was sooo big, he wasnt sure how he could eat it all. But guess What? He did because it was delicious...every single piece.So kudos to this location, its staff and their decorative talents. I will definitely use them again!
Edible Arrangements has never let me down. Always puts a smile on peoples faces. All of their food is absolutley delicious, fruit, chocolate, everything. Forget the flowers as they wilt and die. An Edible Arrangement is much more practical.
I forgot a relatives birthday -- but you folks came to my rescue like champs! On the *day* of the birthday, when I remembered, I raced to the website in a panic... but despite the late date AND your being in a 3-hours-earlier time zone, placing the order was simple and easy. Even better: my relative called (with no idea of my near-faux pas, thank goodness!) and thanked me very happily for the lovely, fresh, delicious birthday arrangement!Edible Arrangements, you are my go-to savior for delicious, absolutely wonderful edible gifts that make my friends and family extremely happy -- thank you so much!
Jackson was pretty cool helped with all my questions
Not just as expected, as weve ordered from them before, but better than expected! My sister in law, the recipient, said the delivery person was very personable and really made her day as she was unfortunately celebrating alone when she answered the door! Great job!
Great alternative to flowers. Prices are reasonable considering the arrangements have appealing and fresh fruit. Order online and pick up is the best method that I have found plus there are coupons available on their website.
Edible Arrangements has done a wonderful job with each of my orders.They were very prompt with delivery even when Ive ordered last minute. Thank you!!!π€ππ
Very bad first time experience. I ordered to my daughterβs dorm for her birthday which I put in the message box to leave with front desk If she wasnβt available but they never did so she didnβt receive on her birthday. They called me instead to redeliver the next day. I let the person on the phone know that she will be in her dorm to deliver at 1:30 pm because she has class at 3 pm which they apparently never took down the message again and didnβt show up before her class. Long story short I called them and only got apologies. Donβt know if she will receive it and her birthday has came and gone. Very bad service. I will not use or recommend them again. My daughter is disappointed in something that was supposed to be an awesome surprise. I couldβve kept my money and done something else.
Iβve used Edible Arrangements quite a few times and as usual they did an amazing job using nothing but the best and highest quality products. And the Arrangement is always beautiful.
I love Edible Arrangements. The fruits were fresh and the arrangement was beautiful.
Their fruit and chocolate is always fresh. Friendly staff and great customer service each time!
So this company was suppose to deliver my daughters arrangements for her birthday yesterday. My mother in-law paid a $20 delivery fee and they agreed to have it at my house between 5 or 5:30. Well because i was unable to answer my phone they took the arrangement back to the store. When i returned the call i was told that they dont normally deliver after 5pm and because i did not answer they did not deliver it. I was disappointed because i feel that if you have my address and the delivery fee was paid go ahead and drive the distance to deliver it. You knew my address before you agreed to deliver the arrangement. I think that companies use this as a cop-out knowing well that they may not reach customer when they call.Very disappointed and we have to pick it up today... ONE STAR ONLY BECAUSE I HAD TO IN ORDER TO POST. Natalie was no help :(
We had a great experience the staff was very pleasant and our Froyo blends were very good my only complaint is corporate needs to get its act together and give their staff better blenders and better equipment so the staff is able to make these products these poor girls had the hardest time because corporate gave them equipment that didnt perform properly get it together corporate I will be back because your staff members were AWESOME ππ
The fruit is always fresh and delicious! Exceeds expectations always! Love ordering from them.
My Sister was very pleased to receive the arrangement for her Birthday. She said the fruit was sweet and tasty.
Love to go to edible arrangements for their smoothies and their chocolate covered bananas! The smoothies are a great deal as well as delicious!
They make the wrong order not what I order or pay for... not excuse valid
Excellent customer service. The items i ordered where delivered way before the expected time. And they text me pictures when i requested them. Thank you guys. John
My daughter is obsessed with the chocolate dipped strawberries, I might have to order on her half-birthdays as well :) Fast and reliable delivery, beautiful arrangements.
It was delivered very fast and exactly as pictured. Great service!
They always take care of customers like they did for my daughter on Mothers Day
Got chocolate covered strawberries for Valentines day,so yummy
Delivery super slow . Ordered telephonically hoping to expedite but 7.5 hrs later not delivered yet. Next time Ill go to store then pay some homeless person to deliver for $5
Tasty product - Great customer service. Thank you.
This is the 4th time I have ordered with Edible Arrangements. They are consistent in the sense that they have delivered each time with our issue or any hassle of having to deliver later than what I asked. This 4th time was on the side of mind blowing just because I ordered late in the morning on the 28th and they were able to deliver that same day around 4pm! Thank you so much to the team at the SW Archer location in Gainesville FL for your promptness! I had placed the order for a friend who made a tough decision recently and just needed something special to brighten her mood and you guys were certainly a big help with doing so! I can only imagine you all have can have hectic days with the service that you are but please know individuals like myself are incredibly grateful for what you do.
Tray of fruit was delivered when I asked and was excellent!
What do you get grown sons? The chocolate dipped fruit delivered to work was a hit.
Ordered some fruit for my nieces b-day... family said it was great.
Always amazing staff, and awesome management. Would rate 10/10!
Love this place! Super awesome. Recommend it to all.
Always have a great experience. Employees are very nice and professional.
Ordered online with no issues. They called and cancelled my order on Valentines Day. Horrible service and I would recommend you use another shop.
Love there dipped strawberry and pineapples!!!
This morning I went to pick up my edible arrangement after a few failed attempts at reaching my home. I went inside and kindly waited after hearing the two employees cursing saying f this and that. A ltitle background, I had spoken to one of the employees earlier after being put on hold and then being hung up on. I kindly called back she told me that they do not do deliveries after 3 failed attempt. I told her that I understood and that I would pick it up. After showing up and waiting 5 minutes while the two ladies in the back spoke about their turrid weekend including cursing f this and I was f-ing that. Even after one of them saw me waiting I took my arrangement out of the fridge and left.One of them then blocked my car and tapped my window I then told her that I received it and Thank you. I can understand that these ladies probably are not being paid much but it is hard to acknowledge their lack of service and professionalism.
Always good fresh fruit!!! Love it
I just found out they make smoothies. I will visit again
Very nice
Very fast & accurate delivery !
Great experience with online ordering and a delicious arrangement!
Amazing food! Great frozen yogurt!
So fresh and clean
Expensive, but for the wife; no problem!
Everything was perfect!π
If you guys cant deliver on time with more than a week ahead please let the cistomer knows so we can cancel the order.
Dissatisfied with my bouquet....they did nothing....and my family paid $125 for it...extremely inferior to the picture online
Horrible customer service . By the manager!
Delivered on time, looked great, and receiver loved em
Always the freshest fruits!
People friendly
Everything was ridiculously overpriced, and the customer service representative kept trying to up-sell us these $50 strawberries.
On time and fresh
Ok
Great place