Very helpful had the right part in stock !

Went in for a battery and Mark (name on the receipt) was a great help and answered all our questions. He quickly installed my new battery. All staff we encountered were friendly.

Very fast. I ordered online and it was ready within a half hour for me to pick up

Theyve never done me wrong, God bless this establishment and the fine people that work for it.

Very nice people and GREAT customer service !!

Good parts store

I went in to get some things for my vehicle. Dropped money on the floor.l left the store. One of the stores employees came out ask if I dropped anything? Thank God there are still Good people in this World. Money much needed to pay a bill. Great Customer Service. I cant afford to now, I would buy lunch for a awesome staff. Forever Grateful !!!Michael A. Ford

A little slow getting you thru the check out...

I Can’t believe they are using COVID as a excuse to not change out batteries now. I Will not be shopping there any longer.

Great service

We had the pleasure of getting Julio to assist with a check engine light situation this morning, customer service could not have been better! Julio went above and beyond to help with the situation and was more than just nice. Its an awesome surprise encountering great customer service, Well Done Advance Auto Parts!

Two service lines. Slow counter people, waited too long just to find out they werent reading the errors in your car with their device. Because of what else? the coronavirus... PAleeeeas?

Had 2/3 of what I needed. Not bad considering the current situation.

I ordered a starter motor from their website and picked it up 30min later. No problem or delays!

Customer service was excellent. The woman who helped us was professional and experienced. She was extremely patient and helpful in helping us get the correct parts we needed. No need to go anywhere else.

Havent been in awhile, but I needed headlights. Only confusion was which isle to go down to get in line. 3 people checking customers out, made it a painless process.

Customer service sucks and not a knowledgeable employee in sight. Better off going to the back on your own.

Had what I wanted and have no complaints.

No option for zero stars ???? Service was absolutely terrible ... had to look the part up on advanceautoparts.com on my phone while standing at the counter cause the computer “didnt list it” after give the part number to the employee he said it would be ready for pick up at 11:00am next day ... go to pick up they can’t find it ... part was left at Winchester hub store so they told me to come back at 3:00pm that evening ... go back no part winchester never delivered it ... so I myself had to go to winchester to pick up the part ...what poor customer service !!!!!!!!!!

The employees here go above and beyond! I just had an issue with my car where they easily took an extra 30 minutes to help out, and at the end it was still completely optional if I bought the part I ended up needing (which I did buy). Employees name was Mark, and he was knowledgeable, friendly, and thorough. This is not the only time over the years I have had a good experience here, just wish I had thought to post earlier.

Great customer service

Big shout out to Mark. Found the part we needed and had it delivered to the store in only hours. Thank you!!!

I needed a new battery installed..bought it Advanced Auto. Was advised to have these guys install it due to the computer boatd above it. I walked in..Mary was lovely and the mechanic drove it into the bay ...i was out of there in 10 minutes!!! $20.00. thank you Economy!

Great service

Good place with a kind staff. Today even though their computer systems were down the manager was still able to let me pickup my online order.

The man at the counter was really helpful and got the best possible price for me as well. The Stevens City store is the one to go to in the area.

Engine on my Yukon started a little slow. Went into Advanced auto for a check on the battery. They replaced the Advanced Auto battery free. Great service. Highly recommend.

Did not find a steering wheel cover I liked because there were not many options of color. Yet, I did find floor mats and was satisfied with the price!

Staff is very helpful. If you buy parts online and pick them up you can always get a discount. Best thing about this advanced is the tool rental program.

Good location and variety of auto parts. Nice staff the times I stopped in. Prices are comparable and reasonable.

Went there today (sept29) and was in there 10 minutes and nobody offered to help, despite the store being empty. They sat and talked to each other instead and when I asked for assistance, they acted like it was a major inconvenience. I stopped going to auto zone because of things like this,guess its time to add advance auto to that list.

This is more directed at one staff member than it is the store in general, unless this is store policy. I had called about a specific part and inquired about the prices and was given the lowest price for the part i needed, it was a little under $20. I go to the store and ask the rep for the cheapest part, and he pulled up the list. He deliberately hid the cheaper parts and only showed the most expensive ones on the computer screen and only gave me those to choose from. ($40 and up) I explained to him that i had just called and was quoted a much lower price, and then he scrolled down one click and there they were. When he brought the brakes up he brought a tiny pack of lubricant and never said a single word about it, just giving it to me. When i got home i checked my receipt and realized he had charged me for the pack of lubricant i never asked for and he never mentioned anything about it. this sales rep was trying to take as much of my money as possible, and i truly hope the company does not teach them to do this. Watch out for the older white guy at the desk, and make sure to check online or call ahead.

The store was clean and not cluttered. The staff member was knowledgeable, friendly and helpful.

Advance Auto Parts is a retailer of automotive parts and accessories in the United Statesheadquartered in Raleigh, North Carolina. AAP was founded in 1932 and had 2018 sales of approximately $9.6 billion.[7] The combined enterprise of AAP (including Carquest branded stores) operates over 5,200 company-owned and 1,300 independently owned stores covering every U.S. state, the Virgin Islands, Puerto Rico, and Canada with more than 70,000 employees. It is the auto parts company with most stores after acquiring General Parts Incorporated in October 2013.

What a total treat to be able to come here and save such mucho bucks on things for my car. The more I come here the more I learn how to save over the stuff they used to do for me at the gas station.

Very very helpful. Would definitely go back.

Great selection and service. Always order online (using coupons) and pick-up instore for best price.

Theyre always helpful and the Mgr totally rocks and Bobby is a awesome young guy.

Very rude in store customer service!!! Will not be returning to buy anything else

10/31/14 Good auto parts store. They seem to have everything I need in stock for normal repairs. (brakes, tune up, water pump, radiator, starter, etc). The staff is nice and they test certain things for free (I used them to test my starter) and have good loaner tools (electric clutch fan spanner kit.). The staff is a little better/friendlier than the AutoZone, and the Napa in town.

You should know ahead of time what you need since the staff is not great at helping you find things for whatever project youre working on. Other than that, its clean and organized here, and plenty of room to park and work on your vehicle if need be.

If you want to do it yourself this is the best place to get the parts to do it. Most of the time their sales and coupons make their prices unbeatable!

They always have exactly what Im looking for, or they can get it quickly.

Good prices most of the time they have what we need.

Parts you need at good prices. Hrlpful, knowledgeable staff.

Employees were well informed and very helpful!

Only ok, overpriced.

Grant, Dwight and Bill Turner reminds me of Larry Curly and Moe

Advanced Auto has always been a place I stop but not until recently would I make Advanced my first choice Joe is very helpful,knowledgeable,and customer focused never have i had a bad experience there in 12 or more years Ive purchased parts from them other stores provide ok service but advanced has proven to provide exceptional thank you.DWS

Prices are not bad if you use a coupon

I just left and the service is awesome! Palmer waited on me and was very patient as we worked through battery and AC issues.

Friendly employees great information they can help

Great Service and Friendly Staff!

Super friendly staff

They always have everything I need!

My regular parts store. They always take care of me.

Fair prices helpful staff

Their stuff is always willing to help!

Great service and huge variety of parts.

Great customer service and knowledgeable in their field! 😊😊

Quick service to get windshield wipers.

Great service good price

Helpful, usually have what I need.

The service was excellent although the parts were wrong the first time but got the right ones when I went back with no problem or fuss.

I get parts here all the time, most of the guys are helpfully and funny. Havent had a problem with a part yet.

Great guys always willing to help

No to bad to deal with

Best place to shop and work

Had what I needed. Service wasnt great

Very helpful staff!

I usually have what I need :-) and if they dont the order it

They had what I needed, though not the nicest staff.

Great service

As goid as an auto part store gets

Need car parts? Come here!

Great service with the new battery

Great service

Cheapest parts in town

Everything you need for your vehicle.

Horrible customer service

Very helpful

Good service

Theyll get you what you need

Good service

As always

Just a parts store...