Employees are pretty friendly, theres usually a long line and I dont like waiting in lines. But I needed some oil aint about no oil in a long time, I didnt know a quart of oil cost that much WoW. Overall pretty good could be a little faster on the customer service at the checkout.

Was shocked to have received such freindly Profesional service as for the customers yikes rough ghetto and dirty. This location had the part I needed and they held it untill I made it in. Staff offered and recommended items that I was not thinking of that made my repair easy. Parking is tight and very unsafe LOCK your vehicles and dont leave any valuables in the bed of your truck and avoid going after dark. This place is located in the West Side of Fresno very high crime rate smack in the middle of low income government housing.

Great service...the crew there knew all their parts and stock!

If you need anything for your car they got it if not theyll order it...

You get treated like your the only one.Good service

Always very fast & accurate customer service. Im almost always satisfied with what I find @ my local autozone.

I needed a product to get water spots off my windows. Guy sold me a sealer my windows and my new paint job is ruined had to use brillo pads to get off my windows. He dont need to be working there . Now I have to pay a couple hundred to see if I can buff it out.

Awesome place and the workers are helpful and polite.

Great customer service.

Even when you get an employee to help you, they guide you to buy a wrong but expensive, nonReturnable thing.

This place is the worst. All Auto Zones are. Plenty of workers & always one cashier open. If u ask if anyone is available they say their on break or leaving.

GREAT PLACE FOR THERE HELP IN LOCATING ME SUMM PARTS GREAT PERSON WHO HELPED ME MADE SURE I DIDNT NEED ANYTHING ELSE AND I DID SOME GREASE GREAT ATTITUDE THE CASHIER WAS.

Fresh and great.

I asked an employee to look up and describe a part for me, who put me on hold. A second employee then asked what I need, so I asked him. Then he put me on hold, and finally when a 3rd guy picked up, I asked him to describe it, he told me to do it myself. All I wanted was a description of a water pump gasket for a 1997 Toyota Tacoma, 4 cylinder :(

Always very attentive in getting the right parts.

This particular store has everything I need, always in stock. Im a regular there so the workers know me by face and theyre always helpful and of course friendly.

Quick whit service..and very courteous...on point whit knowledge of auto parts.... and assistance

Very helpful 👍

The customer service is good.

Didnt have everything I needed. Crowded.RECAP OF REVIEW: Same as before. I also read the owners response to my review, and I will say this, the thing I needed was disposable rubber gloves to keep hands from getting greasy. I realized that the Covid-19 Pandemic is the cause of you not having it in stock. I say this for the recording facts of the economical affects this might have on your business Sir.Now as for the employees, they may need more training, or learn to ask their supervisor if they are not sure if they are giving a customer the right part and/or does the part even exist. Because they gave me the wrong part. Im looking for a serpentine belt for a 2000 Dodge Caravan 3.3L 6cyl without Air conditioner. Does it exist???

I bought a set of jumper cables when a salesman said they couldnt jump my battery .and rudely assumed wrong intentions telling me Dont bring um back cause theres no refunds.and walked away.my battery died next to auto zone.

This place needs more customer service

My go to shop very friendly environment

Great business got alot of wrong parts with their help but exchange was not a issue and a convenient place to get parts

Fair pricing

Again Had What I Needed

They dont have it in stock trust me theyll get it

Dont know how to keep thier store stocked

Doesnt have a lot of parts in stocks, and not very helpful and there sidewalk will kill someone not properly marked for wheelchair ramp correctly and smashed my chin and jaw

Its a typical AutoZone. Lots of stuff one will need to keep their vehicle maintained, looking good, and running well. Unlike other AutoZones, this one closes at 9:00 though. Not 10:00, like every other one that I have been to

Ok.

Always busy lots of clerks to help you. I bought a battery it did so took it there to get charged

God the parts? Well if not. This AutoZone dose.... Thanks guys!

Helped check check engine light during road trip. Clean store

AutoZone is a good car place for parts

Not all AutoZone s are that good, by example you can go to the one on California Ave and be disappointed and go to the one on Belmont and cedar and be surprised by the knowledge and costumer service from the amazing girls the work there, my only recommendation is if you dont have the parts available, dont make people go to you just because you want to make the sale, waisting our time,

EFFECTIVE EFFICIENT SERVICE GIVEN

The service of the people working there suck, they dont help people when were looking for items. I asked 4 people for 1 item before I was able to find it, theyre more interested in following you to make sure youre not stealing than helping you

Purchased Alot Of Items, Very Good Prices!!

I really do like Auto Zone, but this store on the Westside of Fresno is terrible. There were 3 other workers there and one guy trying to help a line of customers and the other workers were too busy talking about their personal life. Well I just got fed up and left. Now the one I give him a 10 cause he really tried to help everyone

Good parts store. The staff is knowledgeable and autozone has the lowest prices in town. Get there card and earn points.

Got to love the point card especially when they give u $20 bucks after u send more then $20 bucks 5 times

They are good

Auto zone usually have what you want but not always the cheapest you can get it for.

Everytime i buy something for my car they give me the wrong part . last time asked for my rear brakes they gave me the front then blamed me when i asked why 2/10 recomend the autozone on the WS. always double check what youre getting from them

Strong oil stinch inside nd urine stinch outside

Good service reasonable prices

There is a short man with glasses and a ponytail named Robert who works there. He was very unprofessional. Not only did he seem like he didnt want to be working, he put my battery in backwards. We told him it was backwards but he proceeded to hook it up anyway. Sparks flew everywhere. Obviously he couldnt tighten it up all the way because he had the negative and positive sides reversed but instead of just admitting he made a mistake, he said the post was too big and went inside and switched batteries. After putting in another new battery, (we made sure he didnt do it backwards this time) I thought wed be good to go but nope. When he put it in backwards and it sparked, he shorted everything out. I no longer have head lights, air conditioning, tail lights, and I cant even shift into gear. To make matters worse, he wouldnt even accept responsibility for his mistake. I have no choice but to file a claim against them so they can pay to have my car fixed. They better pay for a rental car too because he ruined my only means of transportation and I have to get to work everyday. The parts manager who was there was very professional and was the only one concerned about what happened to my car. If it wasnt for him I would have lost it in there and caused a scene because that Robert fella was really pissing me off. Ill never give them my business again.

Just needed a question answered the worker out and gave the his suggestion

Better to call a head of time before you go in long waiting time every time

Their customer service rivals visalias stores ...Thank you

Workers there are hella slow and show no respect

Friendly staff. Above and beyond

Willing to comeback always

Pretty good service, clean and quick

The employees need more training on the auto parts they sell

Love This Place!Excellent Parts And Real Rewards !

Staff was great and assisted me in installing my new car battery

Had help over the phone no problem and i called from Pennsylvania because our stores were closed now and they are 3 hours behind and still open woot loved the help i got tonight.

Kevin was very helpful. Ill go back for all my automotive needs

The staff was nice didnt have what I needed

Very helpful employees who work really hard to get you the best price on the best part

Fast and helpful service, and friendly

Charged up our car battery pretty quick....thank you

Jose is so very helpful and nice.

In and out, employees are helpful and informational. Goodprices

Did not know what they were doing had to wait slot of time to receive service. The manager acts racesist

Little busy, but helpful staff. Easy access.

This place has by far the worst phone customer service EVER!!! I called early noon and had me on hold for 8 minutes and then I tried calling again 15 minutes later and told the guy who answered that theyve been having me on hold for a long time and are they really that busy to where they cant give a God damn quote over on the phone?? The guy said sorry sir but I have a customer and can you please hold? And had me on hold for another 7-8 minutes. I drove by the place and hardly any customers while all the other workers were just wondering around. And to let everyone know, i live less than 5 minutes away. The reason why i didnt want to wast my time walking in and making the phone call is because they dont always have the part i need here at this Autozone and always sent me to other Autozones. Called again at 7:28 pm and had me on HOLD again for 15 minutes before they got to me. I drove by again and this time and yet hardly any customers and workers walking around. Pissed me off for putting me on hold that long and went elsewhere to buy what I need.Dont get me wrong, I like this Autozone location but they need to bump up thier phone service. Too many times I walk in and got send out to other locations.

Slow going. Had to wait to pay, then wait like 20 minutes to exchange a tire inflator can (same price) from one with without a hose to one with. I never left, went to use hoseless, couldnt screw it on tire stem, walked back in, and had to wait in a long line at parts counter to return can. Then wait again to buy the other. Poor system. Everyone had to wait.... Instead of just swapping one for the other, which did swap cost wise for $0.00...but cost about 30 minutes. 🤔☹️.

They were very helpful today and there wasnt a long wait for the cashier

Excellent

I felt so uncomfortable shopping over here Im not going back there anymore. bad service they have young unprofessional employee!

I was across tha street a kings

My husband favorite auto parts store

Not a bad place but I honestly seen better costumer service

Good custoner service but sometime they slack alittle

Abraham Zamora, Store manager of AutoZone store# 2876 in Fresno, California deserves some serious recognition!Some friends and I were coming home from vacation late one night recently, passing through Fresno in my small Class B Dodge motorhome, when it decided to break down, causing us to exit the freeway and wind up stranded in an otherwise undesirable location, and late at night. We were very nervous and concerned. We were able to limp the vehicle down the road a ways to this AutoZone store. We had no idea what was wrong with our vehicle, what parts we needed, and how we would fix our problem this late at night. Thats when Abraham stepped up and went above and beyond the call of duty to take care of us. He looked at our vehicle, quickly determining all its problems, and then proceeded to give us the best possible deal on 3 parts we needed, but it doesnt stop there. He also very quickly and efficiently removed our defective parts, and installed the new ones right there on the spot, professionally, quickly, and all while reassuring us that we would be absolutely fine and back on the road in no time. Abraham left us speechless, quite frankly, with his positive attitude, reassuring nature, and willingness to not only sell us the parts we needed, but do so after diagnosing our problem, and then proceeding to roll up his sleeves and quickly fix our problems. If it wasnt for Abraham I honestly dont know what we would have done. He literally saved the day. Its nice to know that there are people out there like Abraham, who will see someone in need and help them without saying a word. His kindess has resulted in myself and my friends becoming loyal AutoZone customers from here on out. Can you only imagine if all part stores had someone like Abraham running them? I have never had such a positive experience at any store let alone an auto parts store.Abraham Zamora deserves some serious recognition. Abraham, thank you sir. We will never forget your kindess!

Great prices!

All depends on who is working the time you go. They just recently did new hires and you can clearly see the animosity lately between new and old employees.But overall its OK

Professional friendly

Great staff fast service

Service sucks soo bad. AutoZone is good, just not this particular one.

No one wants to help you.

Great service

I called to see if they have a part I needed was told yes. When I showed up to store they said they didnt have the item. It takes me 5 min to get there.

Loved it

Great place but always a line

They slow as molasses

Very knowledgeable service people

Always friendly service and knowledge

Nice so where they always give me the wrong f****** parts to my car

Get in the ZONE! Cant beat their lifetime warranties Guarantee!

Great service, great inventiry

Fast and efficient service.

Dey have da worst service i ever seen!

Great customer service friendly 😁😁😁😁

Good service.

They suck..they always send the wrong parts lol

Parts u need now compatable pricing