I think Im in Love π Amazing knowledge, helpfulness and customer service. Ill definitely be back!
The service was just great it was hot out and they offered me a cold water
This store is really set up for the contractor...If you cant find it they have it. If they dont have it theyll order it! Great service and very knowledgeable employees.
If you are thinking about a bathroom remodel I highly recommend them they are always willing to go that extra mile to satisfy a costumer
LOVE Ferguson!!!! Always have what I need and if its not in stock, they work their magic and get it for me with warp speed! The experts who work the plumbing counter are a lifesaver! Thank you ferguson for being one hell of a great company! Cheers!!
About 5 months ago we started looking for cabinets for our kitchen remodel. We came to ferguson after going to several other cabinet sellers. We decided on ferguson because they had what we needed and the price (a bit high but not enough to deter us ) fit in our budget. Our cabinets have been installed and look great. The people at Ferguson were helpful and always professional. We dealt with Doris mainly and she was professional but...we had issues. She came to our home and brought a contractor (Jeramy) and after we agreed to work together we ordered the cabinets. Doris told us we would deal with the contractor separately so we did. The cabinets arrived on a Friday so I called Jeramy about my install and he said he wont be installing because something happened between him and Doris ( we never found out what). Doris called me and said she has someone else. Except he ONLY does cabinets. Hes not a contractor. He was great and installed them over a period of 2 weeks! He came on a Monday to install everything but then we waited another week for the pulls and plugs and trims to be installed because he had other jobs. We had to find a granite installer and a sink installer and electrician. It was awful and took 3 months. I would recommend ferguson but not the cabinet people. Maybe not the way its usually done but I didnt feel good about the way we were treated. Cabinets look great though.
Terrible customer service. Get your money leading you to believe your appliances will be in soon. Months and months later still no appliances and excuse after excuse. BS that they make you pay IN FULL right up front so then they can drag you along. Pathetic.
Great showroom with friendly and knowledgeable staff. I would recommend anyone to check it out and especially if you are considering a bathroom, or kitchen remodel.
The one stop shop for all your plumbing needs.
Was not very helpful
Best place for Cabinets, plumbing and lighting!
Very helpful and great with directions
Could have been more helpful. Good selection but not that budget friendly
Person at desk couldnt answer any questions.
Purchased special order tub and please with the sales as well as the after sales support. My only issue was an extended wait time to receive tub. I think it was still a great experience.
Best place to find all ur plumbing needs+ more
They have all your Plumbing needs and very helpful staff
A very poor experience with the sales person we had. It took him a very long time to come over from his computer after I asked for help and when he did he had an attitude. He acted like he was doing us a favor, like my questions were ridiculous. Not pleasant or friendly in the least. Not at all helpful. He made the experience very unpleasant....havenβt run into that in a very long time anywhere! He shouldnβt be working for you, Fergusonβs! I actually donβt think the man (very heavyset with short short blondish hair) was very knowledgeable about the products..kitchen sinks and faucets. I know for certain one of his answers was totally incorrect.
When I arrived I looked around the store then someone appeared right when I needed some questions answered. He gave me some printouts so I could look over some of the items. I ordered what I wanted the next day and received them the day after that. All pretty easy and pleasant.
Great...they have everything you need...everyone at the front desk very helpful..its usually my go to for all my plumbing needs...Sincerely Frankie - Tri Valley Replumb Specialist
Great service, knowledgeable staff, and fast delivery of part the very next day. Less than 24 hours later, amazing!
My husband and I went back and forth to L and O, trying to find a hose replacement to our leaking faucet. We finally tried Ferguson Plumbing. My husband walked in, frustrated, holding our leaking hose, defeat and anger in his eyes. The employee at Ferguson immediately knew his problem without him having to utter a single word! Like a mind reader, even guessing he had tried two other stores, recognizing the maker, immediately knowing the problem. We will only go here for our plumbing needs! Thanks guys! The sink is back up and running!Sincerely,B
Amanda was fastastic. She really helped us find the right faucet for our kitchen.
Nice showroom. Salesman can be hit or miss. 2nd time through, I got a good one. Best selection you can see and feel in area.
They can definitely help you with your plumbing needs.
Great place to shop for all your home appliances or home remodels.
Best plumbing parts..Good service..
Beautiful light fixtures.
Went there today. Upon arriving the receptionist asked if we needed to speak with someone in sales and we said yes. Then we waited forever and no one helped us. Then she returned and asked βif we needed any helpβ then said everyone was on lunch. She tried to help us but had no clue. She was not familiar with the business and should have just told us to come back instead of wasting our time.
Easy to find and once proceding to the will-call customer orders section we were able to find what we were looking for but it was very expensive compared to Fresno Distributing.
Fast unloading and friendly people.
Good Service! Expensive!
Salesman Wil, is the best . Knowledgeable, patient and helpful in choosing the right appliances for our kitchen remodel !Highly recommend making an appointment with him prior to going in .
Jerry Padilla, Inside Sales, was a great help.. That guy knows his parts, eveyone else was stumped, at 3 different locations..
Interesting store to check out high-end appliances, bath fixtures, accessories etc.
I have come here twice and not once have gotten any help. I came in twice asking for Donnie and just get this look like ummmmmm??? Then get told everytime idk if he is available. Then ask can I get someone to help please, walked for 30 minutes only still not go get assistance.
Big selection on what you need good service
Long line for phone order pickup.
They have everything you need
Attitudes could be improved.
Hella cool!
This place was very helpful.
A bit to expensive for my taste
Ferguson was koo, but they didnt let me take a bath π€£
Always a pleasure shopping here.
Was told my item was ready for pick, and drove 20 minutes out of my way to be then be told my item in reality was not ready.
Great costumer service, very knowledgeable
BUSINESS HAD ALREADY CLOSED
Always has what you need
Always professional.
Great customer service
They have what you need!
Great appliances
These people Rock!
Great customer service!!!!
They attend quickly
Excellent place to find everything for your bathroom
A place with excellence.