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MW Cell Phone Repair
40919 Fremont Blvd #2, Fremont, CA 94538, United States
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MW Cell Phone Repair
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Ro
Review №1

Took my iPhone 7 plus in for battery replacement. Easy enough repair and reasonable price the first visit. My phone never had a problem staying connected to my chargers before the visit. All of a sudden it doesn’t stay connected and I have to position it just right to charge. 2 or three weeks later it dies. I take it back and he charges me for a new charging port and supposedly another new battery. 120 the second time and 80 the first time. This guy just grins at you while stealing your money. I can’t prove he put the bad charging port in the first time, but I wasn’t born yesterday either. I used to work for a guy like this and he finally went out of business for ripping people off. Hopefully karma pays this guy a visit soon too!!!Update after the second visit. Now my phone is stuck on 4% and won’t charge. So he said he put a new battery in and now phone is glitching and won’t charge the “new” battery. I wonder what his excuse will be this time! This guy Omar is a low life crook!

An
Review №2

Adequate service response. Cost on parts are higher than other service providers. Better than average on customer service: willing to stay late to complete repairs for that one day.

An
Review №3

Called 8-9 repair stores before I called MW. MW guy, Omar is very friendly and his price is lowest to fix my two iPhone 10 LCD screens. Ive researched and prices elsewhere are much higher. Speedy service, very high quality and exceptional value. My phone looked new again. I strongly recommend this shop and Omars service.

St
Review №4

I live in Fremont and I called around to get my iPhone 10 fixed. He was by far the cheapest price. He had my phone fixed in 15 minutes. I bought a case from him and he hooked me up with the screen protector for free. Awesome service this guy really knows how to treat his customers. ⭐️ ⭐️⭐️⭐️⭐️

Th
Review №5

Rip off.......do not use this guy.......replaced battery on my phone back cover was not properly glued back on ...!!!!!!! I peeled it off with my finger..................WOULD NOT TAKE CREDIT CARD FOR PAYMENT...!!!!!.............BAD DEAL...!!!!!!

Re
Review №6

Repaired my 4 yr old Samsung Galaxy S8+.1-1/2 hrs after giving it to Omar, he returned my phone to me as good as new.

Ci
Review №7

Wonderful help nice guy recommend

Ma
Review №8

First time here experience was great had my phone fixed in 15 minutes no problems after he fixed my phone and the price was amazing. Highly recommend

Ol
Review №9

This place was the pitts! I went in for a simple screen repair that should have only taken 1 or 2 hours tops, but they kept my device for over two weeks telling me they had to order the parts. When I finally got in touch with a manager, he shifted the blame onto a new employee and promised to give me a discount for being patient. Well of course he had amnesia about the discount then charged me tax(15$) on top of the $75 repair. I would not recommend this repair shop to anyone.

Vi
Review №10

3 months agoI paid $280 to get my iphone screen repaired here, walked out of the shop when it was finished (Aug 2020) and have had problems ever since. 50% of the time I cannot answer calls dues to the swipe button not aligning properly, screen would no even light up periodically, functions just seemed to shift. If i tried to touch a name to call, it would chose the name 3 names down from where I touch, etc. I called to see if I could have my screen replaced since I have had all of these issues and paid a pretty penny to fix them, they said they do no offer warranty and I am out of luck. BEWARE of SAM!!!! He said that i need to pay extra for warranty and his wrong replacement is not included in the warranty. He is a scammer

Sa
Review №11

I thought this was a professional establishment until I had to come back a day later to get my phone fixed AGAIN because my phone experienced glitches and one of the workers by the name of SAM forgot to put back the screws on my phone which made my phone more susceptible to damage. During that time, after paying over $100 to fix my phone-screen I had to pay for ANOTHER screen protector to secure my phone a SECOND time even though I was not at fault for my phone needing repair. Believe it or not, my phone was still not working the same for the THIRD TIME, so I just decided to go to ORANGE PHONE CARE and they took care of everything for me and took the time to educate me on how my phone was poorly repaired; I have not had issues ever since. If SAM still works there, please do not waste your time or money. On top of that, he had poor customer service and did not take accountability for ANY of his actions.

sr
Review №12

Very bad service. I came to get my phone camera fixed, after the service phone not getting charged. I have to buy a new phone. Sam is being unethical and he tries to put blame on you. I asked him why my phone not getting charged and his answer was Its your phone. He didnt give the invoice, he gave me only receipt and said thats the invoice. He doesnt have a decency to show the fix that he made on phone to the customer. He just gave me the non working phone. Please do not go to this place at all.

Di
Review №13

I went there to have my cracked screen replaced and now have to buy a new phone. That was the only thing wrong with my phone. After the replacement, I could no longer hear unless I was on speaker phone. The owner SAM told me MULTIPLE times (over 5) that he would repair the damage and he never did either time. I repeatedly asked and was told he would fix it and never did. I am going to have to buy a new phone now so that was $140.00 wasted. He continuously gave me the run around promising he would repair it. It was a week ago. Im so mad about him repeatedly scheduling and not repairing than anything else. He wasted my time over and over again. I have never left a review before but I am stunned by how this has played out. So disappointed.A pro tip for everyone -- ALWAYS PAY WITH THE CREDIT CARD AT THIS STORE EVEN THOUGH HE REQUESTS CASH SO THAT YOU CAN DISPUTE THE TRANSACTION IF HE DAMAGES OR NOT REPAIRS YOUR PHONE PROPERLY.thanks

Va
Review №14

The worst customer service I have ever seen in my life. SAM charged me 200 dollars and did not complete the job. So I asked them for partial refund, the guy with grey hair cursed at me and kicked me from his store. Sad!Go to the store at your own risk Sam is a liar

Ad
Review №15

Called in asked price for unlock my phone been quoted 49$ came to store he told me its 79$...Very dishonest ghetto place with false advertising. Take your business somewhere else

Ab
Review №16

Sam did a good job of replacing my screen. Only took a few mins and experienced no problems!

Vi
Review №17

Absolutely awful. SAM sold me an iPhone 7 and said “it’s unlocked for any carrier” I put my SIM card in and 3 days later the phone is blacklisted as stolen.I tried to tell them it no longer worked and they didn’t refund or exchange it.No wonder they only allow payments in cash. If I had paid with credit or debit I’d be contacting my bank since they wouldn’t refund.Unfortunately paying with cash the bank can’t help, I think they know that.Do not buy anything from this store. Ever.

Sa
Review №18

Plenty of parking. Quick service. Upfront pricing.

se
Review №19

I’ve gone here a few times and each time has been as good as the last. sam is kind and sets good prices for his customers, he’s also quick and efficient. definitely my go to repair shop.

Ra
Review №20

Horrible do not EVER come here to fix your phone. Brought my phone in to get the screen fixed and then I get my phone back and the screen is fixed but my phone doesnt charge. The phone was charging before I sent the phone in to get repaired. Then when I go back to get the issue resolved the owner of the store tried telling me my phone wouldnt charge this and that like if he was the one that owned the phone before the screen was cracked. Then didnt want to fix my problem just take his screen back and return the money instead of fixing his mistake. TERRIBLE PLACE TO GO TO NEVER COME HERE IN YOUR LIFE. SAVE YOUR MONEY AND GO TO A PRO NOT SOME SWAP MEET LEVEL FIXES

Ab
Review №21

One week after I got my phone repaired at their location it stopped working. I brought it here and was denied warranty because of a small scratch on my screen and they tried to charge $90 and the afghan with his generic name SAM charged me $105. This store changes their prices based on the customer (profiling) stay away  plenty of reputable shops on yelp and googleNot to mention these scam artists use generic after market screens to fix your expensive phones.

Ki
Review №22

Great! Fixed my phone and I am very happy.

Su
Review №23

The best customer service ever! I dropped my phone, it went dead on me, I took it to 3 different repair shops, all 3 of those shops said “it can not be fixed, you need a new phone” but I needed all my data and pictures so it was important for me to get it fixed, luckily I found MW CELLPHONE REPAIR on google I gave them a call, they were very nice and very professional so I stopped by and dropped it off 2 days latter I got my phone and it was good as new. Thank you Sam.

Ja
Review №24

Omar & sam are super fast and efficient. Best service receive at a cellphone repair shop would definitely recommend them again. Worth the drive

Am
Review №25

The guy did not fix my phone. And I had to pay him $50 just to get my damaged phone Back. Greedy SAMMy recommendation to people, Ask how much, before you hand him your phone. DO NOT GET RIPPED OFF...

Ge
Review №26

Id have to say the owner is not very professional Haha. Just from reading his responses to negative reviews. Iv never been here but I definitely wouldnt recommend it

Vi
Review №27

Awesome place. Good price, and good service. The owner is really nice and helpful.

Mi
Review №28

Used them before. Quality service. Hopefully I don’t need them but I’ll probably break a phone again. If I do, I’ll come back. Great work.

Re
Review №29

Excellent service, I took my to another place near by and they had for 2 months and still not fixed and screwed it up big time so I found this place and got it fixed in no time, thanks guys.

he
Review №30

Got my screen replaced here a few months back and now it won’t respond to touches in the top and bottom of the screen.Did some googling (thought it could be an OS issue) and this is happening to iPhone users when they get their screens replaced by shops who source faulty, poor quality screens.Called up the shop and their warranty only lasts 30 days, which is shorter than most of the other stores in the area. They’ll give me a $15 discount off the $115 service, which isn’t worth it considering they use bad parts.Find a shop with a longer warranty and ask where they get their parts.The technician SAM is a big scammer

Am
Review №31

I had cracked the screen on my Nexus 6. For a couple of months, I frustratingly tried fixing it on my own… looking at how to take apart the phone, ordering a replacement screen, cell phone screwdrivers, and finally stripping the screws when trying to open up the back of the phone…! It was past due to get expert help.Visiting a couple of shops in the area, I found Sam at MW Cell Phone Repair. Talking with him, I could tell that he was very knowledgeable and could handle the hard job I was bringing. Given the condition, Sam could not guarantee a successful repair (like other shops), but we agreed on a good price for labor and I made the payment and dropped off my phone.Over the next few weeks, I called and spoke to Rahul many times. The LCD swap was not working for my phone, but he asked me to wait and that he would keep looking for another part/way to do the job. I could tell that he was trying hard and searching almost every day.In the end, my phone couldnt be repaired, so I went into the shop to pick it up. Sam was very kind to give me a partial refund, despite the original best-effort repair that I had agreed to and the countless hours they must have spent trying to fix my phone!I highly recommend Sam and Rahul at MW Cell Phone Repair! They really take work seriously and know their stuff.

Na
Review №32

This review is for ups pick up. There is no other customer and the owner let me stand there for 5 mins for no reason. Took him 5 mins to stand up from his chair in front of his monitor with a poker face.

Kr
Review №33

You get what you pay for i guess, felt like i got cheated with low quality screen replacement...not going back

Ra
Review №34

Great service. Best price. They fixed my phone within mins. Thanks SAM

Ha
Review №35

Great service with quick repair. Recommend it for everyone. Great job done.

So
Review №36

Best repair store. Great service prompt and quick. Sam is a great Technician.

Vi
Review №37

Great service and great prices. Will definitely recommend.

ma
Review №38

Very good experience with MW cellphone repair shop.... good customer friendly approach... taking care of customer problem repair in cheaper cost...

Co
Review №39

I came here to get my phone fixed and the phone was done very quick and Effecient. Sam did An amazing job and I would reccomend him to anyone .

Su
Review №40

Excellent service. Done in 30 minutes. Fixed my touch screen problems as well

Ja
Review №41

Excellent job! He fixed my phone right before Christmas.. SAME DAY! Amazing!

Ja
Review №42

Omar hooked me up.. amazing guy. He got my phone back to new within hours!

hi
Review №43

It’s really helpful and u can repair your phone immediately in safe hands.

ja
Review №44

Terrible service - sadly I cannot leave zero stars. I brought in an iPhone 7 that worked perfectly except for a cracked screen. MV repaired the screen but bent several interior connector clips and broke the proximity sensor so the phones speakers and front camera no longer worked. I brought the phone back but the owner was unable to figure out what was wrong with the phone and claimed he had done nothing wrong. I had to bring the phone to another repair shop where the technician stated, whoever opened up this phone sure was rough with it. This other store was able to repair the phone for a cost greater than the original screen repair. I asked MV Phone Repair for a refund but was told to take a long walk on a short pier.

Pa
Review №45

I broke the screen on my phone and after reading some of the yelp reviews decided to try this place out. I was quoted $139.00 all in for the fix and 3-4 days for the part to be mailed with same day completion once the screen was in the shop. Although I have no idea what the service would be like, beware of the hours they are actually open. I have gone to check two days when they have been closed during hours when they were supposed to be open. Because my phone is broken and in their hands, I have no way of calling ahead of time to check if they are open and I have assumed I could rely on the hours posted on google.The morning I dropped my phone off he did not open his doors until after 10:30 which is over half an hour later than he was supposed to be open. He was not even a little bit apologetic at least but then yesterday morning when I went in to check if my phone was ready at 11am the store was closed (store hours are supposed to be 10am to 7pm). I returned at 6pm and it was still closed. I am unimpressed and concerned about getting my phone back.

Jo
Review №46

Great visit. Great customer service with great prices.

ma
Review №47

They fixed my phone on time and for a fair price, very honest people

An
Review №48

Veey good service and fast se lorecomiendo 👍😃

Ja
Review №49

Great servce, and cheaper than other places, thank you.

Da
Review №50

I do not suggest this place. Both I and my roommate have taken phones in to be repaired and both times it was way overpriced and afterwards her phone didnt respond to touches properly and my screen was very loose, to the point that light was coming through the gaps around the sides.

Gr
Review №51

Sam was extremely helpful. My phone was repaired while I waited in less than 20 minutes.

Co
Review №52

Excellent service quick amd professional.

go
Review №53

Worst repair and fake low quality. I came here to replace my Google Nexus 6p screen, paid $160 and the screen was breaking into pieces just by touching the screen in just 1 month!. Every week piece by piece it used to break. This guys is worst. He replaces with low quality and charges premium for that. I shall never ever come to this shop. Not trust worthy.

Co
Review №54

Great service and best price.

Yv
Review №55

Got memory card to my phone. Knowledgeable help.

Pa
Review №56

A perfect NO to buy cellphone accessories

pa
Review №57

Very friendly best price in da bay area

Ra
Review №58

Best customer service, thank you guys.

Sa
Review №59

The best repairshop in town! Impressive collection of accesoires!

Be
Review №60

Awesome service, repaired my water damaged phone Quick! Go here...

Ch
Review №61

Very Fast and Great Deals 👍🏾

Je
Review №62

Good work on my phone recommended!

Mi
Review №63

Perfect work and best hours great.

Gi
Review №64

Awesome service quick and easy and GREAT PRICES!!!!

En
Review №65

Service was good cheaper

al
Review №66

Time for fixing screen real fast

Ed
Review №67

Best cell phone repair service

Ma
Review №68

Awesome and super fast work!!

bo
Review №69

MW Cell saved my day! Fixed my phone and got me back on the road... Thank you Sam!!! 😃

Ch
Review №70

Excellent service very professional

Yo
Review №71

Great and really fast services

Co
Review №72

Just got my iPhone 6plus repaired, the cheapest in the Bay Area, tell your friends!

Ba
Review №73

I went to this guy for screen repair for I phone 6 plus .. he charged me $99 for changing the screen ...next day screen stopped working ... I went to him again so that he can fix it but he refused saying on the receipt it says no warranty on repairs ... I started screaming on me ... I think this guy generic SAM got some mental issues . This happens second time .. they use used parts for repairs thats why they dont give any warranties ...stay away from this shop

si
Review №74

Very helpful employee!

me
Review №75

Cheater charged me 45 dollars for keeping my phone for a week without fixing my phone even he never opened it.

Sw
Review №76

Fast and good service

Ru
Review №77

These guys helped me fix my iPhone at a super reasonable price, they saved my phone after an unpleasant encounter with Apple Authorized Dealer.

Gl
Review №78

Good service.

Ju
Review №79

Good service.

Ha
Review №80

Worst place for a phone repair.

Na
Review №81

Great and quick service

Do
Review №82

Service not good

Na
Review №83

Good service!

An
Review №84

Awful service!!!

sa
Review №85

Great service.

Dh
Review №86

Good service

Ro
Review №87

Well

Information
21 Photos
87 Comments
3.7 Rating
  • Address:40919 Fremont Blvd #2, Fremont, CA 94538, United States
  • Phone:+1 510-573-3529
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–8PM
  • Wednesday:10:30AM–8PM
  • Thursday:10:30AM–8PM
  • Friday:10:30AM–8PM
  • Saturday:10:30AM–8PM
  • Sunday:10AM–6:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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