The service was quick and the receptionist was very kind however they heavily overcharged me. I had went to this shop because I had a tire that had a sidewall go out, I wasnt able to break the bolts with the kit included with the car. So I simply wanted to have them take off the rim and put on the spare. With shop tools that will only take 5 minuets if you are dragging your feet. They charged me 40 dollars for changing a single tire. I was planning on giving them 20 bucks and maybe a 10 dollar tip. I know multiple shops that will do 4 wheel rotations between 25-40 bucks. I tried disputing this with the shop owner and he said he charged me for the time. 1/3rd an hour. I was in a pinch and had no other choice, and they got it done shortly after I brought it to them. But I was left with a bad taste in my mouth charging me 40 dollars for putting on a spare that takes 5 minuets. I will make sure to keep a pipe in my car to ensure that I have enough leverage to break the bolts next time I need to put a spare on. In summary, the service was fine but Id discuss pricing before handing them your keys.

Great place! This was my second visit over a year (different car/issue). The staff were amazing and so helpful and friendly! They had to keep my car overnight to let the ice thaw, but offered a loaner car, which was extremely helpful! They inspected the car, took care of the issue promptly, and made sure it was safe to drive, all at a very reasonable price! Would return again, and would definitely recommend to anyone needing auto repair or maintenance.

I just bought a 49 Pontiac Restomod that had several issues that needed attention. The crew at Auto Repair Specialist researched what components were used to build the car and then put an action plan together. They called me and updated me on the work and what was done and what still needed to be done. I have never experienced such great communications. They repaired the brakes and a couple of electrical issues. I am so pleased with the work done and delighted with the excellent communications along the way. When its time for more repairs on my 72 year old car I know where I will go. Auto Repair Specialist is the place to go you wont be disappointed.Brian B

Always treated with respect and the people are very professional and courteous. I trust her and it estimates and their work.

Alternator broke down on Sunday night and they were able to replace it by noon on Tuesday with no prior appointment. Very quick and professional.

The staff were informative and friendly. Service was quick, clean and review of cars condition performed. No upselling is a plus. Ill be back.

Dave and his staff are some of the most friendly and caring people around. Weve taken our vehicles there for pretty much anything that Im unable to tackle myself. Auto repair specialist are the only mechanic service I honestly trust to touch my cars! Just had a alternator go out that they had put in years ago, and they were happy to obtain the warranty replacement for me with no problem at all! Saved me $177 out of pocket. Thanks again guys! We will always be back!

Wonderful place to do business, honest, knowledgeable and friendly.

This company is amazing! We were driving through on a work trip and lost all but one of our lug nuts on our back tire. We got towed here and they really took care of us! They were more than helpful. Provided great service and were so friendly. We a really appreciate them making what could have been an awful situation not so bad. Thank you for all of your help! We are so grateful!

Awesome Service as always.... Tim always explains things so I can understand. Very reasonable. They make a bad situation of having to have your car worked on a very enjoyable one.Thanks Guys!

07/02/2020Above and beyondAs usual, Dave and his team outdid themselves!! My mom and I bought a vehicle for my brother, who is moving up here from florida, and has never driven in snow. Of course the car was a lemon! But I brought it to Dave and asked him for help and to please make it safe for my brother and his 2 boys. After having it for a week, and many issues found, later, his team tackled every issue and more. Even after paying more to fix it than it cost, I know its safe! Well worth it. Lesson learned....take it to Dave, before you buy it!! Thank you all for the great job.

They always do excellent work and reasonably priced

Definitely backed up, but once you get in, very quick. Pricey, but honest. All around great mechanic.

They were quick and reasonably priced

Great service picked up and dropped off really appreciated that. Great job good group of peopleMike ForresterFreeport

I needed oil changes for both my vehicles and I just moved to Freeport, so I was super happy that Auto Repair Specialists were booking appointments! While I waited, one of the owners came to introduce herself and thank me for choosing their shop! That personal touch means a lot to me. They even noticed and replaced my burnt out lisence plate bulbs, and let me know about another issue I never would have seen myself. I felt like I was among friends, even family, while they cared for my car. Thanks for being a great first choice! Now I dont need to worry or wonder where to go next time I need something for my cars.

Friendly service and willingness to answer questions.

Fixed my vehicle where 2 other places could not. What other thought was a computer problem. Turned out to be a known bad wire connector. Which killed the engine while driving.

Hands down recommend this shop to anyone! I have had more than one experience where I was stranded with a broke down car and they were right there to help me. Everyone is so friendly, goes out of their way to remember their customers personally, definitely a small town feeling, which I look for! Prices are very reasonable and they will always do their best to get you in and out as fast as they can. Also enjoy the perk of them having loaner cars if need be! If you are looking for a good, honest mechanic, this is the place to go!!! Can not recommend enough.

The only place we take our vehicles! Dave and Gina Timm, along with their team, are the nicest and most trustworthy mechanics we know! Even though weve moved out of town, we continue to bring our vehicles back to them! Keep up the great work!

Had a brake failure, dropped off the car in the late afternoon, even though they were booked up the next day they diagnosed the problem early the next morning. They always explain in detail what and why repairs are needed. I especially like their car loaner or shuttle service and their ability to take pictures of the car that I can look at online while they explain the repair over the phone. For the last 15 years, I have recommended ARS highly.

I cant say enough about this location. Excellent work for reasonable prices. Staff is helpful, explaining what your car needs, and the probable cost.I wouldnt take my car any place else.

My Kia Rio wouldnt start after 2 weeks staying home because of Covid procedures. I called Auto Repair Specialists to see if they could find out what was wrong and fix it. I called AAA for a tow, ARS found out a couple fuses had blown, and fixed it the next day. With all the new restrictions, they were still able to do a great job at a reasonable price. They even wiped down the car inside and out before returning it! Im new to the area, but Ill sure be going back to this location for future service. Friendly, helpful folks even in this most difficult of times.5/8/2020

The only people I trust to give me a strait answer when it comes to my truck!

Knowledgeable Auto techs! Friendly staff.

I have gone to Auto Repair soooo long I dont know where to start! It is a wonderful place to do business. Not only do they know what they are doing but they also are pleasant and have great customer interaction. I have sent my sister, my daughter, my son and now my grand daughter will be having her vehicle serviced there. They know what they need to do to have customers keep coming back and charge accordingly.

The owner took great care of my sons car very fair and great service

Very welcoming place.. very friendly. First timer there and wont be the last. Had a transmission premium flush done on my truck and great price and service, and Mechanic was happy to go over everything with me. Highly recommended..

If you are having trouble with your car, Auto Repair Specialists is a great place to have your car fixed. They give you that small home town hospitality. No one likes to pay for car repairs, but Auto Repair does give you great prices and gets you back on the road quickly.

Im very happy I finally decided to get the service recommended by Dave at Auto Repair Specialists. Dave and the guys did a great job! Dave and Jennifer always do a great job explaining what needs to be done and what was done to my car. And it makes me feel good that Gina always remembers me when I call or come in. A great place to do business!

A few hours before leaving for a family vacation I discovered the air conditioning in my wife’s car was not working very well. I called Auto Repair Specialists at 2pm on a Friday and after I explained my predicament, Dave said they could squeeze me in at 3pm. By 4pm my wife’s car was repaired and the air conditioning was perfect! I have always been treated well by the folks at ARS and I would highly recommend them to anyone.

They are very helpful and always do a wonderful job.

I was on a time crunch on a Monday - not good! Auto Repair Specialists worked very hard to get my car in and provided me with great customer service and peace of mind. My first visit and I felt like family!

Took my car into Auto Repair Specialists and talked to Corey about the fact my car was losing power on hills. Cruise control was struggling to keep the speed Id set. Corey fixed the problem in a day and half and my car is like new. Thanks so much for wonderful service. Im a satisfied customer and recommend to anyone.

Great friendly atmosphere, performed good work in a timely manner. My new go to place. Prices are comparable to most other places.

Less than a month ago I took my car in for something that needed to be fixed and was told yes, we fixed it. Well, less than a month later, it is back in the shop for the same check engine code. I am being told that the code could mean numerous things, which I have asked a mechanic here at work and he said no, that is not true. So I am being told that this is NOT the same thing it was a month ago. Tim tells me that I am not being charged for the diagnosis, which I find extremely odd being that that will show me what was wrong, and that the part is discounted which brings my total to $230 and some change. Thats odd, thats the SAME amount I paid the last time! The worse part about all of this, I NEVER gave them permission to do this. Needless to say, I WILL NEVER go back to this place again. Ever.

They are ok, 🙏🏾✌🏾

Dave and the entire team are very knowledgeable, honest and considerate. The environment feels homely and the staff genuinely care.

I have gone here time after time to try and give them my business, and everytime I end up going somewhere else. They are very expensive and do poor quality work. I went to get my brakes changed and they literally couldnt do it and tried to tell me I needed new brake calipers after I just bought OEM calipers a week earlier. They charged me $45 for looking at my car, nothing else. I took it to firestone and not only were they able to fix it with my current calipers, but they also gave me a free inspection. Do not waste your time or money with this company.

Wonderful service and excellent work. They have gone above and beyond for our family. They never do anything more than we can afford. We have had so many horrible experiences with places in Freeport doing unnecessary work or, actually causing damage to our vehicle that ended up costing hundreds more to repair. Not so with A.R.S. They let us know before they make any repair that they see that is outside the original estimate. They also care about their clients. When my husbands mother passed, they found out and sent a sympathy card! Very few places care that much about their customers. I cannot praise them enough.

ARS can repair/service many models of cars or pickups. They have serviced our 94 Chevy Caprice, 2005 Ford Freestyle, and Dodge Ram. They never gouge us or suggest some unnecessary work. If weve had a problem with a car, they search until they find the cause and then fix it. I like that they also now sell tires. The office personnel are friendly and helpful. I trust ARS with all our vehicles and have for about 30 years. They also provide free rides home and back to get your vehicle.

Took wonderful care of my mother and her ageless vehicle. For a fair price.

I want to give a shout out to everyone at Auto Repair Specialists, a few weeks ago, after I left work, I picked up 2 of my grandsons and on our way home, my vehicle was doing funky things and I figured something was wrong, when I looked in my rear view mirror and saw smoke, we got as far as Cub Foods parking lot and I pulled in there and thought, what do I do? I called my husband, but he was busy in the field and couldnt get to town, he said, just drive it to Auto Repair Specialists, and then said, no, just call Dave Timm, now mind you, it was like 440pm and I knew they closed at 5, I called Dave and he advised, dont drive it, call Alber Towing and I will send one my guys to come and get you, within minutes, he was there and took myself and my two grandsons back to the shop and Jennifer signed me up with a loaner vehicle and we were back on the road and to top it off, my vehicle was ready to go the next day, they are just awesome there and I would recommend everyone to get there with their vehicle, what started out as a hairy experience, ended up great, thanks again Dave Timm and his gang at Auto Repair Specialists!!!!

I am very satisfied with the service and friendliness at Auto Repair Specialists. Dave has been very informative and helpful, and has never pressured me to have any service done, just made suggestions. All of the staff are marvelous as well.Judy Sherk, Orangeville IL

Best in town very fair prices.

Excellent service, best shop in Freeport!

Always efficient and friendly. They never try to upsell or do any unnecessary repairs.

I have take my cars to Dave and his crew for years and I have always been pleased with the quality of the work which was done on time and at a fair price.

Great place to get your car serviced friendly people honest and straight shooting mechanics

Great service, very organized, fair price.

Awesome!

The check engine light went on and they looked at it right away.

Great