Please save yourself some money and pain. Got 5 piercings here 4 lobes and 1 cartilage. My grandma and my aunt also got their cartilage done. Not even a week after I developed a huge bump that took 6months to go away. My aunt and grandma took theirs out after 3 months, they had no problems for the first 2 until terrible infections happened in the 3rd month. After visiting a professional piercer I was informed that their earring posts are too short and suffocate your ear, my ear was not infected it was deteriorating because the piercing wasn’t getting enough oxygen even tho I payed 100 for the earrings alone. All 5 of my piercings had to be changed and got disgustingly infected. A needle sounds scary but it is the SAFEST and LEAST PAINFUL way to get a piercing. Do NOT go here!!!

This location is well managed!! Love the staff and customer service each time I visit.

Great customer service, knowledgeable, and caring. Pierced my 4 month olds ears and was appreciative at how cautious and patient she was. My niece recommended them and I’m glad I listened.

I spent over $200 about 3 weeks ago getting 2 of my kids ears pierced. Within 2 weeks my sons stone fell out and yesterday one of my daughters entire earing came out. I was told they were guaranteed and they would replace them if anything happened. I drove an hour and they replaced my sons but would not replace my 3 year old they said I still need to have atleast some part of the earing. She was not friendly and did not care at all that my 3 year old was upset about still having a missing earing. There is no reason why after spending that much money we had these issues in such a short time frame. Extremely unsatisfied! We left and went to Claires and they made sure my little girl was taken care of and were soooo sweet.

Great customer service. She explained everything well & was very patient with my child.

All staff was very nice and helpful.

My granddaughter got her ears pierced. They did great. Only reason I didnt give 5 stars is because it was pricey.

It was a great experience. Staff were courteous and efficient. Walked up and in ten minutes I was walking out with my ears pierced, definitely recommend.

The customer service is TERRIBLE. If I could give 0 stars I would. The ladies that work the piercing station are rude and make it extremely obvious that they don’t care about your business. Spend your money elsewhere.

All my piercings from there got infected, horrible service horrible pricing and horrible service, definitely not recommended

Very rude, unprofessional and WILL never ever get any of my coins again. Long story short, systems were down & was advised they needed to manually enter my credit card info. I signed the key pad but still couldn’t figure out why she needed to write down my card info... two days later another charge appeared. Called and spoke with Cindy who advised i needed to WAIT.... excuse me come again ?! Corporate call again today