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Habitat for Humanity ReStore
2378 Plank Rd, Fredericksburg, VA 22401, United States
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Habitat for Humanity ReStore

Comments
N
Review β„–1

Didnt buy anything, arrived 5 minutes to closing,it was nice of them. Just looking around to get more ideas for my home as what Ive seen, Ill be back.everyone was friendly and helpful even though it was about to close.clean surroundings. God bless us all πŸ™πŸ‡ΊπŸ‡²πŸŒŽβ€οΈπŸˆ

Er
Review β„–2

Great deals. If need a bargain please stop by. The young man at the cash register had great customer service. This is the reason I come back to establishment because of the customer experience. 5 STARS.

Ma
Review β„–3

Great service wonderful personalities all around! Thank you!

Jo
Review β„–4

Great place to shop for discounts but the hours are terrible. People like to shop early in the day.

Do
Review β„–5

Amazing variety of furniture and typical home items in this huge store. Fair pricing. We bought a solid oak piece.

Jo
Review β„–6

How sad that 2 twin bed sets were rejected when the truck arrived. I personally checked the mattresses there are no stains. Someone could use these but now they will end up in the landfill which is in itself another shame.

Wa
Review β„–7

Extremely nice Staff large facility well organized great selection

Je
Review β„–8

Always a find here. THIS ReStore is the BEST! Friendly staff, great barely used and new products and good soacing to view items. Love it!

Jo
Review β„–9

Warehouse type place with a ton of random building supplies with some furniture. Good prices and decently organized. Staff were helpful and pleasant, would recommend.

Ra
Review β„–10

Every time Ive attempted to donate nice things to them, theyll make every excuse in the world to not accept it if it involves some manual labor; and gives you a pickup date thats way out to discourage you. Every time Ive gone there theyre just standing around. Not even worth the bother. If youre not sincere in what you do,lets somebody else do it.

jo
Review β„–11

Great to visit when in Fredericksburg!

Is
Review β„–12

Good πŸ‘ πŸ¦Έβ€β™‚οΈ stuff πŸ‘ stuff

ki
Review β„–13

Always a pleasure going there and I find what I need in great shape and the staff is awesome

S
Review β„–14

Lots to choose from!!Staged well.

Da
Review β„–15

I personally have purchased several items in the store I would purchase more but their prices are extravagantly High.As a Fredericksburg Virginia resident I am happy to see these type of organizations however, anytime money is involved for any organization, there tends to be graft and fraud.Is this a 501 (c) (3) nonprofit if so where do I find your quarterly report on how much donations you give to the community?

Le
Review β„–16

Always a variety of furniture, books, pictures, lamps, hardware, etc.Very clean facility with helpful and nice staff.

Je
Review β„–17

My husband and I had a very unfortunate experience at this restore trying to return a dryer that we purchased a week ago, that did not work. My husband had to load and drive the dyer 1-hour each way. When he brought it back to the store today, he was told that he did not have the right receipt. He explained that it was the only receipt that we were given - and that it showed every detail of our purchase on it. Instead of trying to help, he was told no - at which point he drove it around back to drop it off (watch out, they might have tried to restock it!). The man in the back was surprised by the stores refusal to take it back. He looked at the receipt and explained that it must be a mistake, that they take these receipts all the time. He asked my husband to meet him around front to work it out. When he got there, the man quickly dismissed my husband, with our receipt in his hand, threw his hands in the air and asked my husband to leave the store!At that point I called the store manager, Cynthia Miller. She told me multiple stores in various formats, all leading to the same answer - they would not be able to return the dryer without a different receipt. Even after I explained that we never received such a piece of paper, and that my husband drove an hour to return it, that he would have to come back and she would see what she could do. This was after he was asked to leave the store! She refused to help me work it out over the phone, and said she could not do anything unless he came back to the store again. When I told her that his receipt was not given back to him, she denied it. I challenged her on that as well, at which point it was magically found left on the counter by your husband. At that point she admitted that all she had to do was re-generate the receipt, since you know, our names are already in their database. But that she would not do it for me, and my husband would have to come all the way back.I guess we will have to find a different nonprofit to support. Very sad day.

SB
Review β„–18

Great itemsHowever, management / the director can be very disrespectful. I think she has personal challenges that she needs to work on.Cynthia Miller, the director is truly not a people person. If her decisions make her happy. Then God bless her.

Ma
Review β„–19

Great cause, but the prices are high.I looked at a worn chair and was surprised that the price was so high. After a quick glance around I realized everything was pricey.Very organized.I left without buying anything.

Pa
Review β„–20

Very high on prices

Sa
Review β„–21

Too expensive. Lot of the stuff are over priced compared to other restore.

R
Review β„–22

Got some great deals on tile.

Mo
Review β„–23

I call to ask for some shingles and the guy at the front desk wes rude...didnt wen to check for me today December 22 12:30 pm

Sa
Review β„–24

Furniture is negotiable priced depending on the model check it out

DI
Review β„–25

Prices are sky high for used items. Rarely, you can find a good deal. The people who volunteer or work there are very nice and helpful. Too bad about the prices.

T
Review β„–26

Music is loud, which has kept me from coming more often. Some items are overpriced and outdated. Gave two stars because they do have some nice furnishings, once in awhile.

Jo
Review β„–27

Found everything I needed amazing

Ma
Review β„–28

I had a terrible experience here.

Jo
Review β„–29

Always good to look and see what different

St
Review β„–30

A jumble of furniture and building materials. Prices were higher than I thought they should be. If you need something that may not be manufactured any more, this could be your best option.

Sc
Review β„–31

Great project ideas, values & bargains! Found a perfect college dresser & side table here!

Ra
Review β„–32

Great deals

je
Review β„–33

Great place to find used furniture, the prices are starting to get a little high lately, but sometimes you can find a great bargain.

Jo
Review β„–34

Staff is always friendly and professional. Great selection and good prices!

Ti
Review β„–35

My mom just past away and I tried to use there service to get the rest of there items out . However Ive explained all the items that needs to be removed. They only took what they can take on one trip downstairs. The employees who came where very disrespectful and rude to me about my mothers passing. It took me half a day to find some one else to pick up the rest of the items. Which took time away from grieving with my family. Ill never recommend and use this company. THANKSDONT USE THIS COMPANY IN CHESAPEAKE VA

Br
Review β„–36

A wallet friendly place to facilitate restoration of your own habitat!

Je
Review β„–37

Great prices, and good selection. Perfect for someone looking for good quality furniture, relatively cheap.

Ch
Review β„–38

Plenty of parking a lot of older furniture limited

De
Review β„–39

I go here usually on weekends & there are some good items but.. as others have said, its a lot of furniture or electronics that are priced ridiculously high as if new & thats odd considering the majority of things there are used. I was thinking that i was the only one whose noticed the pricing for much of the used items they sale. But after reading many other reviews.. seems others have taken notice of the ridiculously high prices they continue to demand for 2nd hand or used items. Not only that but they dont offer layaway, even Walmart has that if not just for Christmas and those are brand new items theyre selling - not used. I think they need to rethink how this place is run

jo
Review β„–40

Ive been to habitat for humanity stores all over hampton roads and richmond area. This is the best one so far.

Ly
Review β„–41

Since they moved to the new store their prices have skyrocketed. Six panel door they wanted $35.00. I bought a new one for $33.00. They need to rethink their pricing.

Fr
Review β„–42

I called ahead to see if I could donate specific items. I was told yes we take those items, just bring them in. When I got there, the same day that I called ahead, I was told that the center could not use the items because they had too many of them. Really?? Why wasnt I told that when I called? I suggest the people answering the phones be provided with a list of items you are not taking at that particular time as to not waste anyones time.

Ch
Review β„–43

Love it. Help great cause and save money.

H.
Review β„–44

Huge selection. Prices are all over the map! Some are great deals, other items are priced like theyre new.

St
Review β„–45

Donate and buy as-is goods. Furniture, building material, you name it. I miss having one nearby.

Pe
Review β„–46

Find some expensive items at very low price n a lot of housewares !!!!

Sa
Review β„–47

Friendly staff, good selection and great location.

Jo
Review β„–48

Big selection of used furniture at good prices.

Vi
Review β„–49

It took a while but we found enough matching tiles to repair the tub surround. Thank you

Je
Review β„–50

Organized best one I have been in

No
Review β„–51

Furniture is overpriced, I’ve been to other locations that you can find a better deal at. 2 stars because they have half off Wednesday’s.

an
Review β„–52

Best place to help our communityCaring people

Q
Review β„–53

Cool stuff, mostly good prices.

Li
Review β„–54

Cindy the Manager is very sweet and awesome.

Da
Review β„–55

Didnt find anything but lots of good stuff to choose from. Usually stop in every week

Al
Review β„–56

If you want it, buy it. Because it wont be there for you later.

To
Review β„–57

Got turned off when while donating my tire sidewall caught a nail.

A
Review β„–58

They are selling a used tiel for - 1$, and you could get new at tic

Re
Review β„–59

I donate all my furniture I dont want, I want he to go to people who can use it.

Ed
Review β„–60

Be ready to dig, u can find some deals.

St
Review β„–61

Never know what you find

Te
Review β„–62

Seems a little over priced and its hard to find help with questions.

Bo
Review β„–63

Items are being priced to high

Ve
Review β„–64

Dont stick to what they say.

Ma
Review β„–65

Great place to shop

Ma
Review β„–66

Affordable prices

Lu
Review β„–67

It is a good alternative for people who need to do home improvements

Information
14 Photos
67 Comments
4 Rating
  • Address:2378 Plank Rd, Fredericksburg, VA 22401, United States
  • Site:http://fredrestore.org/
  • Phone:+1 540-891-5009
Categories
  • Appliance store
  • Thrift store
  • Building materials store
  • Furniture store
Working hours
  • Monday:12–5PM
  • Tuesday:12–5PM
  • Wednesday:12–5PM
  • Thursday:12–5PM
  • Friday:Closed
  • Saturday:12–5PM
  • Sunday:12–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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