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KOF Associates
5128 Southpoint Pkwy, Fredericksburg, VA 22407, United States
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KOF Associates
Comments
Sh
Review β„–1

Jessica was a very polite lady. Very patient, and very explanatory of her product ( KIRBY).. She definitely get 10 stars. Very nice and great for customer services. Great job Jessica 😊

Tr
Review β„–2

Alandra did an excellent job. The presentation of the Kirby was amazing!!! I would definitely recommend her, and purchasing the Kirby. I’d you are ever lucky enough to have her in your home, you should definitely buy the Kirby from her!!!

An
Review β„–3

Curtis Morris was an excellent sales rep!! He made a great presentation and the Kirby vac/shampooer is a fantastic product! Curtis worked out a great deal (that I can afford) for a high performance vacuum. Curtis proved us wrong, we thought our carpets were getting clean. Now I know my family is in a cleaner, healthier home. Hes also an honest business man. Contact Curtis!Judge Anthony W. Bailey

Ro
Review β„–4

Clean and respectful. A great place to get your foot in the door on the ground floor. A great place to hone your communication and customer service skills. If you smile when you are talking to people, they can hear that smile on the other end of the phone.

An
Review β„–5

Vida did a WONDERFUL JOB! The carpets are great we bought one from Mr. Curtis today. Her demonstration was very professional and she obviously had knowledge of her profession. I highly recommend the Kirby Vacuum

Ti
Review β„–6

I Love My New Kirby!!! Tired of going through the motions with having to purchase a new vacuum cleaner every year!! Tired of carrying a big heavy carpet washer around the house that doesnt get the job done. My associate Vida and her boss Curtis gave top tier customer service and Vidas demo had my carpet looking brand new again! Would definitely recommend to anyone!!!

Sa
Review β„–7

Andrew was absolutely amazing and very knowledgeable about this product. He has amazing!!! I am already in love with my purchaseπŸ’šπŸ’šπŸ’š

An
Review β„–8

Katherine is wonderful. She was thorough, knowledgeable and provided clear guidance on the product and its performance. Totally wow! This product is a no-brainer lifetime investment. Thanks to Anette for the initial visit.

Da
Review β„–9

Michael A. came to our house to demonstrate how to use the new Kirby vacuum and shampooer. He was amazing!! He answered every question and was very knowledgeable!! Great customer service!!! Definitely recommend!!! We were 100% satisfied!! Thank you for our vacuum!! Im going be vacuuming all the time!!!

Ki
Review β„–10

Camilla did an awesome job cleaning my carpet, I was very impressed with the Kirby vacuum and the customer service!

Eb
Review β„–11

Andrew was my sales men! He’s a great dude. We had good vibes. We vacuumed. We shampooed. He showed me how to work the Kirby & let me demo it myself enough where I was comfy. He showed me enough dirt of my own home that it made me feel like I’d feel dirty if he left with the Kirby versus me! He’s a good dude. Much appreciated!

Ad
Review β„–12

Thanks for coming over to my place. Mr terrell lee and Mrs Erica permenter for the great work they put together at my place. The vacuum is really different from all the vacuum I have used. I really appreciate their time and services. You guys are great . The wine on the carpet gone. This product is really super great. I say it because I saw it myself.

Al
Review β„–13

Andrew was my sales guy! he did an amazing job with the floor as well as he did an amazing job teaching me everything about the Kirby! Definitely recommend for anyone to go here for any cleaning services and when I say ANY CLEANING SERVICES I MEAN ANY! down to the walls, beds, windows etc come here!!!

Ro
Review β„–14

Reps Erica and Curtis did an excellent job of explaining the vacuum and parts. The demonstration way out performed my Shark vacuum. I was very impressed.

Ti
Review β„–15

Andrew, He is a great person 4 yall 2 have on your team. He is a very nice person that i ever met. I love my Kirby so much. Yall need more people like him. I will give everybody that i knew his # and how he work and show u things

So
Review β„–16

Just had a demo with Terrell Lee! Really an amazing demonstrator. The Kirby is definitely a great product, do recommend! 10/10

Me
Review β„–17

Just had a marvelous demo with Michael. He showed me all the dirt, dust, and grime that is in my hardwood, rugs, couch, and even mattress. Very excited to use this quality product

An
Review β„–18

Wish they would just tell people it’s a sales job and that’s it

Tr
Review β„–19

Gerald was very knowledgeable of the product he was selling and great at demonstrating what goes where and how to use. He was super helpful and full character. I felt very comfortable with him in our home around our family. He was upfront about the prices and didn’t pressure us to get the vacuum in anyway. He left everything up to us and was an all around great guy. The company has an amazing team member on their hands who knows what he’s doing and was trained well and it shows.

Th
Review β„–20

Curtis Morris was very professional, did not do a hard sale, answered all questions. NO GIMMICKS!!!!!

Ni
Review β„–21

And she was amazing during a demo he showed us so many different ways to use the device. He explained the quality of the device and the longevity of it. Would definitely recommend to check out the Kirby.

Ja
Review β„–22

Andrew did exceptional job showing the Kirby. He has been to other family members already and they have been very happy! Very knowledgeable and helpful! Great job!

Sa
Review β„–23

Juliana was great sales person. She knows how to sell the kirby. Very knowledgeable when asking questions. And my carpet that was vacuumed and clean looks great. I was so shocked on how much dirt and pet hair came out of my carpet. No scam here. The kirby has been around for many years. Its so much better now and way lighter.

Kh
Review β„–24

Andrew is a great guy and sales man. The demo was convincing and thorough. I can’t wait to try out my Kirby throughout my home.

Fa
Review β„–25

I had the Pleasure of working with Jessica. Ohh she was such a sweet heart. I can tell she loves what she does and she is very knowledgeable. She explained everything well. I definitely look forward with speaking with her again soon.

To
Review β„–26

Jessica was great. There was no pressure to buy and she gave a great demo. She was extremely personable and even came back later in the day so my husband was present. Ended purchasing cant wait to use my new Kirby.

Jo
Review β„–27

Dewayne was awesome. He showed us that even though our house is just over a year old, our vac just isn’t cutting it. The demonstration was great despite. Great sense of humor and I really wish we could have bid our old vac farewell. We’ll be in touch when we are able to commit though.Also appreciate his patience as I translated things between English and Spanish for my wife.

El
Review β„–28

Jessica Jones is great!! She is helpful, knowledgeable and super friendly!! She works fast but she is thorough and courteous. I found Jessica to be very personable and willing to offer assistance with more than just kirby products. I would recommend this beautiful lady without hesitation.

Ke
Review β„–29

Just recently purchased my Kirby Home Health Kit from Jessica and Im a happy customer. We keep our home pretty clean (so we thought) ! Until Jessica proved us wrong. Our old unit was a Shark and we were pretty happy with it, again (so we thought) . Once Jessica showed us all the deep down dirt that was embedded in our carpet we were sold. The lifetime warranty isnt a bad perk either. Over all we love our vacuum.

An
Review β„–30

Andrew blessed my wife and I home with a kirby. He was than respectful, went over every feature in detail about the product. He even reach out a couple days after we brought the vacuum to insure were running smoothy for us. My family and I are more than happy with our sales rep and the product. Much Thanks Andrew!!

Ni
Review β„–31

Let me start by saying that the Kirby Home System basically sales itself but is not for everyone because of its price point. Most salesmen are so pushy that you do not want to buy, even if you want the product. Jessica came to our home to demonstrate the newest Kirby Home Care System and was absolutely amazing. She was very personable and professional. She was very patient and explained how to use the machine several times without hesitation or irritation. We were on the fence and she was not pushy at all, which is very rare in this business. Needless to say we welcomed our newest addition to the household.

Ma
Review β„–32

Michael was awesome and fun to work with. He graciously showed me all the dirt that got left behind!! Needless to say I am now the proud owner of my third Kirby!!

eb
Review β„–33

Michael showed great knowledge of the product he was selling and was able to answer all of my questions in detail.

Ph
Review β„–34

Jessica was amazing. She took her time in explaining every part of the process. Great customer service.

La
Review β„–35

Had the the pleasure of having Mr.Andrew come past my home today. The display was amazing The Avalir2 Home Care system is no joke. I’d refer this product to anyone. Thanks Andrew

Ke
Review β„–36

Dewayne was amazing! He came last night and did an amazing presentation and demo of the vacuum. He was very knowledgeable and friendly! I never thought about purchasing a Kirby, but after the cleaning he did on a pesky stain on our carpet, my husband and I were sold! It was late so Dewaynes co-worker Alejandra came back this afternoon to finish up. She was also amazing! We are so happy to have our new Kirby and excited to clean the whole house! Thank you, KOF Associates!

Fr
Review β„–37

This place is a huge rip off becareful they prey on people horribly

Li
Review β„–38

Just bought my very first Kirby.. Thank you so much Jessica you did an amazing job showing me all the ends and outs of my vacuum 😬 I also wanna thank Frank for talking me into giving them a few minutes of my time! You both were very professional! Can’t wait to get started with my vacuum! I will absolutely refer other family and friends!

De
Review β„–39

Jessica came and did the demo. Took her time to explain and walk through. Easy going and overall great. The process was smooth.

Kr
Review β„–40

Jessica was amazing. She explained every part and was very thorough with it. She was great

ch
Review β„–41

Jessica did a great job and I would highly recommend her for anybody that wants to purchase one...

Ti
Review β„–42

Very pleased with our new Kirby vacuum and Brittany and Jessicas help with explaining everything. Will definitely be referring everyone I know!

Ca
Review β„–43

We already own a Kirby but Jessica called and came and did an extremely awesome job with the demonstration.. We will recommend Kirby to all our friends and family 😊😊😊Keep up the great work Jessica😊😊

Ro
Review β„–44

Dewayne was great and showed me truly how great the product is. It looked like another product pitch, but the Kirby was amazing and so was Dewayne! He was super nice and genuine about the product! I would highly recommend anyone if you are interested in the Kirby to ask for Dewayne.

Mi
Review β„–45

Katie was great she came in knowing all of here stuff and had great spirits with her. I loved all that she shouldn’t me and I feel I could use the system with no problems at all. Super love the fact it cleans EVERYTHING. Thanks a lot 😍😍😍

Sh
Review β„–46

Tom came by my house and did a test for their machine and I was horrified at how much dirt there was still in my carpets! I can’t wait to truly clean my house! They were so nice and helpful! I’ve never met anyone more professional

BR
Review β„–47

I loved the demonstration with Andrew Vandick. Very professional and knows the product. It’s more than a regular vacuum and definitely worth the investment.

Sh
Review β„–48

Ronald and Tamika did a fantastic job demonstrating the product. They were extremely polite, professional and informative. I could NOT say NO to this product. It’s a life saver for me and my husband for both of our businesses. I am so excited to now be apart of the Kirby family and am referring all of my family and friends. Try it, you’ll love it ❀️

Ma
Review β„–49

Gerald and Terri were very knowledgeable and understanding. They came into my home and were very kind and respectful, they also were easily adapted to my current living situation and included their own personal experience and expertise when regarding my current lifestyle. I appreciated them coming in, upgrading my clean living, and making my Saturday happy.

Ja
Review β„–50

Great product. I have the G4 and need replacement bags. This location is perfect for getting my replacement bags. The new model Kirby is a lighter machine. Special tanks to Dewayne for showing me all the new features of the Avalir 2.

La
Review β„–51

Andrew came and did a wonderful job ... showed everything ... this man knows his knowledge about the kirby .... we went ahead and paid for it ... I use to work at kirby so I pretty much know how it works but Andrew did a wonderful job Impressing my girl ...

be
Review β„–52

Nicole was fantastic and I highly recommend her. Very informative and confident on her presentation. Her supervisor was extremely informative also. I would recommend this company that represents Kirby for anyone interested in making an excellent home equipment home purchase! Rate Nicole a *FIVE STAR*. I want to update my review to indicate that I have left 2 messages at different times with the latest being today 8/12/2019 regarding a very IMPORTANT MATTER and have not received a return call! I will not consider purchasing anything from this company NOW OR IN THE FUTURE! I resend my 5 star rating to a minus 5!!!

Ri
Review β„–53

Katie and Sophia were amazing. They were both respectful and kind. I did not feel pressured into buying anything. I feel as though I just made two friends.

Ra
Review β„–54

What a great professionalism. Will Blalock is a gentleman and an awesome professional. He demonstrated the Kirby Vacuum cleaner and made sure that I understood the product and its benefits. He got my carpet cleaned, now it looks really like never before. I will recommend Will to any one who may be interested in a in home demonstration of the Kirby Vacuum cleaner. Although we did not purchase the product right now, we are extremely interested in it and will reach Will when we are ready. A great guy and a professional! Way to go Will!

Gr
Review β„–55

I have to say, I am and was extremely impressed with both Jessica and Frank. I never let anyone selling stuff in but they bother were friendly, professional, and personable. I am extremely excited about using this new machine. 5 stars on the entire experience!!!!! How would I describe the experience.....two words: Awesome Sauce!!!!!!!!!!!!!

Je
Review β„–56

Dewayne was fantastic as demoing the new Avalir2! I want one in the very near future for sure! Carpet looks newer than the day that I bought it! Do yourself a favor and get this amazing home care system!

J
Review β„–57

Jessica did an amazing job demonstrating the versatility of the Kirby. She was very friendly, knowledgeable and has excellent costumer service. Can’t wait to spring clean with our Kirby!

Pa
Review β„–58

Thomas Williams was great, showed us all of the great features and helped us get set up with our new Kirby. Between the long list of features and how much better it worked than our old vacuum it was too good not to pass up. Didnt even think about buying a vacuum today, but here we are. Stoked to start cleaning up what our old vac couldnt.

Ke
Review β„–59

Jessica and Frank were awesome!!! They explained everything and were extremely friendly and professional. Kirby is awesome and I can wait to start cleaning. 😊

Ca
Review β„–60

The Kirby was amazing to see being used by Ms. Jessica a wonderful professional employee of Kirby. I recommend this to everyone, because nothing is on the market that can clean all household needs.

Ed
Review β„–61

Dewayne was extremely knowledgeable, professional and entertaining. Give this man a bonus! I have large pets and have spent thousands of dollars on Sharks and Dysons and he made me a believer. I’m excited to use my new Kirby in my home.

J
Review β„–62

JESSICA JONES did an amazing job demonstrating the Kirby vacuum. After demonstrating the product to my daughter at her home, she recommended to Jessica that I may be interested.Jessicas ability to accommodate my 4 year old granddaughter, while showing me the features of the product, was nothing short of a miracle. Her combination of patience, professionalism and friendliness was outstanding. Not only did she show me every aspect of the product, her winning personality is truly why I bought the product. Ive had other Kirby demos, and have been one myself many years ago - but it takes a certain type of person to sell me something Ive never been willing to buy myself. Mind you, I used to sell these. Kudos to Jessica Jones. Shes definitely destined for greatness!

Jo
Review β„–63

Gerald did a fabulous job. Very professional and personable. We didn’t want to spend a lot of money, but, it’s a Kirby.Thank you

Ke
Review β„–64

Katherine was awesome!!:)) Very informative & impressive!! Sold on the kerby!! Cannot wait to use it & have it as my forever tool in many different areas of my house I’m still astonished by this machine! I recommend 10/10!

me
Review β„–65

Kiah and Gerald did a great job with the presentation and answered all of our questions. Definitely sold us on getting a Kirby. We have hard wood floors and the Kirby with all its features really made our floors look great. I am excited to use it on the whole house including the mattresses. Who knew it could really pull that much dirt out of the furniture!

Lo
Review β„–66

Tamika is an asset to your company. You were very well represented by her today. Product and company knowledgeable. Have ALWAYS loved Kirby machines. Mother had one for years that was as awesome old as it was new.

Ja
Review β„–67

Jessica was my Sales Representative and I must say she did an awesome job on her demonstration and also educating me on how much pollens we are putting in our bodies! Its amazing what that machine can do and how much I have been missing out. Love everything about it! You rock Jessica!! Thanks a bunch! Again what a awesome presentation!!

La
Review β„–68

Dewayne was great. Very funny guy. we are in love with our Kirby!!! It does everything. Great people and willing to work with you. Thanks alot.

Ki
Review β„–69

Service was great... Ken explained the function of the Kirby very well... Both associates can look forward to seeing me as a Customer in the near future.

Em
Review β„–70

Dewayne was very professional and knowledgeable about the product. His demonstration was flawless and timely. I recommend him 100%.

Ki
Review β„–71

Jessica did a great job of presenting the Kirby in my home. She was professional, informative and did not pressure me for a sale. This is a large purchase, therefore I am thinking it over with my husband but I definitely can see the benefits of having a Kirby in the home. We just moved into this home 2 weeks ago and have vacuumed several times, so to see this amount of dirt and debris collected is astonishing. Let them come demonstrate for you. I dont care how clean you think your home is, they WILL pick up dirt.

El
Review β„–72

Alejandra did an excellent job on her presentation. I used to have a KIRBY but what I like the most about this one is the window and the weight. She was awesome, very nice and had fun blowing balloons for my kids.

Sa
Review β„–73

Lavell was awesome. He took his time showing/testing the Kirby. Answered any questions I had. He was not pushy and allowed the product to speak for itself. Very knowledgeable with the machine and mechanics behind it. Just an all around nice guy. I felt at ease and was pleasantly surprised when he said if we had issues we could call him and he would help us troubleshoot.

Sh
Review β„–74

Katherine came in with her associate Kevin for a demonstration of there Kirby vaccuum system. Katie was very professional an very knowledgeable about the product she demonstrated. My partner an i where very impressed an excited that we just purchased it straight out. Thank you for your professionalism an i do highly recommend Katie if in need of someone that is down to earth but professional, an knowledgeable of the Kirby experience.

Sh
Review β„–75

Tamika did a excellent job on cleaning my carpets and was very friendly. Gerald was amazing at his job and to watch him work was amazing. He differently was not taking no for an answer . The way Tamika demonstrated the Kirby and all the attachment was amazing. Thanks guys. I cant wait to use and clean my house.

Om
Review β„–76

Jessica sold a new Kirby to me today. She was courteous, and helpful. She removed stains that were not removable by others. This Kirby is super efficient

Ka
Review β„–77

Joe and Rodney were very personable. I vacuum my home every other day and Joe really made me feel like I would get a lot of use out of this purchase. He was thorough and I knew how to use most, if not, all of my products features by the end of the demonstration. I look forward to providing my children and the children of my daycare with a cleaner environment. I highly recommend you give these gentleman a chance to show you what a Kirby can do for your home.

Bi
Review β„–78

Donovan was my presenter. Very thorough and detailed. The Kirby blew my Dyson out of the water. Awesome product and Donovan was a great rep.

Ch
Review β„–79

Ken was nice and did a great job explaining to me how awesome the Kirby was. The demonstration was amazing, I couldn’t believe my eyes. Thanks for my new addition of appliances 😁

Te
Review β„–80

Met Terri Lewis of KOF today for a demo on the Kirby device. She was amazing with all the details on the Kirby device and very attentive to my and my family needs and questions.All I can say is WOW, what powerful device and sales person!!!!!!... I look forward to cleaning my house with my new Kirby Avalir 2 device. I highly recommend this device to others!

Jo
Review β„–81

Meghan and Ally did a great job demonstrating the Kirby and was excellent customer service reps.

ca
Review β„–82

Tameka and Gerald were absolutely AWESOME!!! The demonstration of the Kirby product and all the accessories were outstanding. If you ever have the opportunity to spend a few hours with them, I bet you’ll be a Kirby owner as we are. Much thanks and love to them.

Br
Review β„–83

I was pleased with the demonstration Jessica Jones provided in my home today. She was pleasant and knowledgeable and provided a number of ways this product can add value and enhance me and my husbands life. There is no denying that this is a great household product and while I did not purchase today, I appreciate that Jessica was not pushy or dismissive. Great Salesperson!

Zo
Review β„–84

Jessica Jones came out to clean our carpet with the Kirby. She did an amazing job the KIRBY is WONDERFUL!! Very light weight and easy to use!! Jessica was very pleasant and professional and you can tell she enjoys what she does!

Ha
Review β„–85

Lavell was awesome. Didn’t really plan on buying anything tonight but I appreciate excellent salesmanship. He was personable, funny, and didn’t try and push for me to buy the Kirby so I decided to buy it. It was a fun demonstration! I look forward to using it as soon as possible :)

Fr
Review β„–86

Catherine was an excellent sales representative. She was so good that I purchased my first Kirby. She is definitely an asset to the company. I’m looking forward to using my Kirby for a lifetime.

Id
Review β„–87

Ronald was very helpful and explained every thing in full detail and was very clear with his presentation. Explained all parts and process to where is easy to understand and showed that the product is very good and i recommend you get it. He is very good.

fk
Review β„–88

Jessica came to my house and did an amazing job demonstrating all the diffrent parts and how they worked she made sure to inform us on an issues or troubleshooting that we may run into and let us know that if any issues did come about that she would come out and help us with an issues that may come about. Jessica demonstrated how it clean the floor and power scrubbed the floor as well showing us the difference and explaining all the paperwork that had to do with the machine shes was professional in all mannerisms that one would want for a person to come to a house and had the most respect i would for sure recommend her to anybody and everybody that is looking to improve there house

Ni
Review β„–89

Jessica & Frank were very professional and great service. I was very impressed on the Kirby demonstration. Jessica was very friendly

ja
Review β„–90

Jessica did an amazing job showing me the Kirby, and all the dirt that was in my carpet!! Unfortunately I can not get a Kirby at this time. I will definitely keep the Kirby in mind for my future vacuum purchase. I would highly recommend Jessica, and KOF Associates!

Na
Review β„–91

Jessica did an awesome job showing us how the Kirby works! We ended up purchasing one for our home and we cant wait to use it!

Ma
Review β„–92

Lavell Hart, thank you so much for our new investment! You put on an amazing demonstration and taught us how to use our new vacuum. Were excited to use it on the rest of the house and know it will last us a lifetime! Thanks again!

Mu
Review β„–93

Dewayne marshall.Was an excellent salesman. He really demonstrated very well. Glad to have met this young man. I really like the Kirby.

Yv
Review β„–94

MaKayla - She is such a delightful young lady! I had such a blast talking with her. She knew her product very well. Her demonstration was well known and i love her so much. Her personality is bursting out. I could sit and let her demonstrate and talk with me forever. I absolutely love her.

Ch
Review β„–95

Just purchased our Kirby from Lavell Hart. I loved that he was able to answer every question we had about the product. He was not out to only make a sale he was out to make sure those who purchased would understand and be able to make use of the Kirby. I believe the product was worth every penny. I will definitely be recommending this product to my friends and family!

Sh
Review β„–96

Thomas the Kirby Guy. Was Very Helpful. An Pleasant to Be Around. I would Recommend Him to Friends An Family!

Al
Review β„–97

Excellent demonstration and knowledge of the product. Never knew how much residual dirt was left using my other vacuum. I appreciate her knowledge, explanation and attention to detail. Great experience and now a proud Kirby Owner!

T
Review β„–98

Daniel H. was awesome. Gave a great demo of all features. Will be doing lots of cleaning over the next few days. Look forward to a much cleaner home.

Ke
Review β„–99

I had Diamond come to my house and do a demonstration for me. She was excellent on teaching me how to change the different applications to the Kirby. She also showed me just how much dirt is really trapped in my floors and my furniture! I was very happy with her professionalism and saviness about the product. I would recommend her 10/10 for anyone who is interested in buying the Kirby.

La
Review β„–100

Our experience with Lavell Hart was above and beyond. My wife and I so excited about getting our house clean and free of allergies. I have worked for Kirby in the past and Lavell was able to show me new things on the newly design machine.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:5128 Southpoint Pkwy, Fredericksburg, VA 22407, United States
  • Site:https://kofassociates.com/
  • Phone:+1 540-891-6660
Categories
  • Appliance store
  • Appliance repair service
  • Vacuum cleaning system supplier
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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