user
Family Dollar
467 W Patrick St, Frederick, MD 21701, United States
Appearance
Family Dollar
Comments
za
Review №1

I have been shopping here for years and have always had a positive experience. The cashiers have always been very professional and respectful, and it’s always been a pleasant shopping experience. I’ve spent hundreds of dollars at this location over the last few years and after a recent experience I won’t be returning. During a recent visit a friend of mine accidentally left the store without paying for one item(a car air freshener) he paid for everything else. When he realized his mistake he returned the item and tried to pay. A manager become belligerent and began screaming and refused to let my friend pay for the item and violently snatched the air freshener from him. This interaction would have been unacceptable under any circumstances, but my friend was recently in a serious motorcycle accident that he’s still recovering from. He has lasting memory issues and trouble balancing and when the manager snatched the item from him he almost fell. None of us will ever be returning, you have lost several loyal customers

Ra
Review №2

Neat and clean stores but prices are very high

Ak
Review №3

I need to talk to someone immediately to report a belligerent woman, I was racially profiled recently.

ma
Review №4

Great prices, very helpful, respectful, customer service.

Ty
Review №5

I have my parents for forcing me to leave South Africa.

Ch
Review №6

Nice friendly staff and clean store. The prices are good. The Dollar General is a nice General Store. You can get everything from pens no pads tape two diapers and canned food. I buy snacks here all the time. Sometimes you can find one liter Mountain Dews for a dollar and other times you can find Powerade for $0.80 or less. Most of the time its a quick in and out. They do have a nice selection of a little bit of everything. If I need just one thing I tried to go here and save the Walmart which would take forever.

Bo
Review №7

Love our stores!!

De
Review №8

Lovely local family dollar. Ive been buying food and snacks here since I was a young kid and have had a great experience with the employees, specifically two cashiers that Ive become friends with. The pokemon kid and a few other women that work there have made the store very comfortable.I walked out after buying some snacks there this afternoon and as I walked to the car remembered that I had also grabbed an air freshener. It was before I grabbed my other items so I put it in my back pocket as I have to leave one hand free for balance; I was in a serious motorcycle accident recently and just had reconstructive surgery on my leg so I use one hand for balance. I remembered the item and tried to return to the store after just leaving to pay for it, and a belligerent employee came out and harassed me as I tried to return and pay. She refused to let me pay and almost knocked me over as she took the $3 air freshener from me. Despite my efforts to pay and apologize for accidentally walking out with the item she was extremely rude and banned me from the store. I have reported the employee to human resources and am speaking to my lawyer tonight.

Do
Review №9

I love this store. I been shopping here sence i was 19 im 58 now.

La
Review №10

I always have a good experience there. The ladies are hard workers and extremely friendly. Very uplifting spirited, professionals. Product knowledge location with no hesitation. I enjoy spending my money there. Store Number- 01935....467 W. Patrick St, Frederick MD,

Mi
Review №11

Horrible customer service!!!! I been waiting 15 minutes to pay while one cashier was counting money and arguing with the other cashier. Both seems like they don’t care about the long customer line. Also I type in my phone number for my discount and it’s seems that never went through. Horrible place to shop

Li
Review №12

Very Nice cashier on duty today. Found some really cute but inexpensive items for the garden. In the store around 11 AM the cashier was really quick with checking everyone out. Got what we needed and was on my way. Nice visit.

Tr
Review №13

I love it there the team is amazing

Ja
Review №14

The store has a nice creative atmosphere with very nice staff, and great tasting food.

Je
Review №15

I actually really like this Family Dollar. It has fair prices and I often buy groceries here. Most food is 1-5 dollars. Good cereal and canned good selection. I even bought my Christmas tree here! Check it out.

Ri
Review №16

Shopped here until employee demanded I surrender my backpack containing my $400 DSLR before shopping. Women with purses were not so instructed. Hmm.

Sa
Review №17

Nice store and great customer service

Br
Review №18

Id give a 0 if I could horrible customer service. the employee are never doing anything and they know nothing!

Wa
Review №19

Retail shopping

Ti
Review №20

The cashiers were so nice!!!!

Ti
Review №21

While checking out the 2 ladys at the cashier was not very helpful nor did they speak or say anything except what I owed.

Mi
Review №22

Good place to shop

Ma
Review №23

Nice thinks!!

Sh
Review №24

Good deals

Ad
Review №25

Its ok.

Information
19 Photos
25 Comments
4.1 Rating
  • Address:467 W Patrick St, Frederick, MD 21701, United States
  • Site:https://familydollar.com/locations/md/frederick/21935/
  • Phone:+1 301-378-7155
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations