Had a fantastic experience at Hi-LO Auto. Cameron made buying a SUV here extremely smooth and easy. Very receptive and engaging, Cameron knows how to treat the consumer with the utmost of professionalism. He was very knowledgeable about the SUV I was looking at and was easy going. No strong arming and no high pressure sales tactics here, Cameron and Matt were very honest, transparent, and fair during negotiations. They will work with YOUR interests in mind. Carmax is across the street so they are at a bit of a disadvantage but do not underestimate this dealership!! A job well done to Cameron and all the staff that I dealt with. Thank you for making car purchasing easy and painless, the way it should be. I would highly recommend checking out Hi-LO Auto when auto shopping.
Greg was an amazing sales person, so patient, so detailed and great customer service skills. We bought our BMW X5 from Hi Lo at Urbana Pike and it certainly was a great experience. Allan the finance manager made sure we walk out with the right figures, happy and contented. My husband & I will be back to buy another vehicle from here for our daughter. That’s for sure. Keep up the good job 👍
Greg was amazing from beginning to end. It was a long process (maybe bcuz we came on a busy day). He was multi tasking but he was able to answer all our questions, and he kept us informed every step of the way. Once everything was complete, he went above and beyond to ensure we was happy with our purchase. Thank you Greg. You was great.
I just bought my first car from the lovely Desia! She was able to find me the perfect vehicle that fit my price range
What an excellent experience! Greg was professional and friendly and could not have been easier to work with. He lead us through every part of the process and made the car buying experience so comfortable and easy. He explained everything to us in a detailed way that helped us understand exactly what to expect. I highly recommend Hi-Lo! Great vehicle selection and sales team.
We had an extra car that we did not use and wanted to sell. Checking the value online, we had a good idea of what to expect to sell it for. Hi-Lo beat every other offer and we sold it to them. Others say top dollar for your car, but Hi-Lo delivered. Also, I could not believe how nice all the employees are. I met Andy, the manager at West Patrick, and Ken at Urbana Pike. What a nice group! At some dealerships, the sales staff seems to avoid eye contact when you walk in. Not so at Hi-Lo! Nice place and people. Recommend it!
Super friendly staff! Made my car selling experience so easy and they were able to beat the price for my vehicle from CarMax!
Greg was great and made my purchase experience super easy. I traveled 300 miles for my vehicle and he never hesitated with any requests that I had to put my mind at ease with purchasing. I would highly recommend HI LO and especially Greg.
Awesome experience can thank Greg for finding the right car for me. If you are looking for a car Greg is the guy can’t thank him enough.
Desia had the deal for us! She was able to make it happen so my daughter and I no longer have to share a car. Thanl you Desia!
Greg was awesome to work with. He talked to you like an actual customer instead of just another number. Very knowledgeable and helpful as well. Highly recommend anyone looking for a new car, go into Hi-Lo on Urbana pike and, talk to greg
This was a great place to buy my first car. Everyone is very friendly, knowledgeable, and efficient it was in and out! I also appreciated them accommodating for my two hour drive by saving my car and keeping in touch throughout the drive. I would highly recommend for almost anyone, but especially people who want to buy from good people who know what they are talking about and who will work with you. THANKS AGAIN JEREMY! I LOVE MY CAR!
Cameron was very professional and considerate.No crazy sales tactics and at guided be through first time car buying with ease! Definitely recommend him for future car purchases.
The nicest people to deal with in selling or buying a car! Thank you for being so nice! I would definitely use them again! Especially the nicest guy named Matt!
For our first experience in purchasing at Hi Lo it was great. Desia was amazing with communication from point of interest of vehicle, scheduling an appointment and providing address to location, to even after purchase doing a follow up. She was not pushy and even allowed me and my husband to think about the vehicle over dinner and come back with our decision, uninterrupted. She answered all questions, was transparent and really pleasant to work with overall. The prices were reasonable and the vehicle was clean.It was busy and time management between customers was difficult but we understood considering current times.Would return again in need of a vehicle.
On 8/21 I took my girlfriend Jen to look at a vehicle she found on Hi Lo. I dread looking for vehicles in person because its always awkward, stuffy, and pressured. When we came in we were greeted by Greg Cordelli who Jen had communicated with online the day prior. He was friendly and welcoming without all the pressure or awkwardness. He seemed genuinely invested in suiting our needs without being overbearing or pushy about it. He set us up for a test drive and got us through the paperwork pretty easily. I commend Greg’s approach, customer service, and knowledge on how to process the purchase. I would definitely recommend Greg to friends and family.
I purchased a Ford Fusion here yesterday and the sales specialist Cameron facilitated the entire process from start to finish (vehicle delivery to me). If youre in the market for a good quality car without having to spend an exorbitant amount of money, check out Hi-Lo Auto Sales (Urbana Pike Frederick, MD) and ask for Cameron. He will take good care of you!
Hi Lo is the best dealership I had the pleasure of working with. I’ve had other experiences with other dealerships and they were by far the best I’ve experience. The customer service here and the affordable great quality vehicles makes the experience top notch. Jeremy was a pleasure to work with and kept me in the loop.
We came in, Cameron was very friendly. We told him what we were looking for and our price range and he delivered beyond expectations. I would highly recommend this dealership, they DONT give you false hope or the run around.
I purchased a car from here a couple weeks ago and it’s great!! Incredibly friendly and helpful staff, made the process so easy. I spent months trying to work with other dealerships and feeling hopeless but within a couple hours of working with Cameron I was able to leave same day with the perfect car. If you’re thinking of buying a car please consider hi lo auto sales.
Desia Was very helpful and patient with me throughout the process. She did everything possible to get me into a vehicle at a reasonable price.Thank you again Desia
We had a great experience with Cameron here. Treated us very well and was very professional. Love the truck and I really appreciate all you did.
Desia the financial team at Hi-Lo auto sales worked hard as a team to meet my finance budget goals.Hi-Lo auto sales team superceded my expectations and I highly recommend Hi-Lo auto sales team for their honest business model!
I just got a Ford focus from hi low and the gentleman, Greg Cordelli, who helped me and my mother pick it out was so helpful! I went in completely unsure of what I was doing I just knew my budget and what I needed in a car. He let me test drive two vehicles and was very patient through the whole process. Amazing customer service and I would definitely recommend to others!
My salesperson, Desia, was great. I chose Hi-Lo because I was uninterested in the typical car sales experience bigger dealerships are known for, and also for the prices that were better than all other dealerships I checked out for the specific vehicle I wanted. Desia was super down to earth, patient, and easy to talk to. She made herself available over the next several days even when she was attending to personal matters that took her away from the office, and she made sure her colleagues were available and informed. For a no-frills, straightforward buying experience where the savings are passed along to the customer, I recommend Hi-Lo.
Jeremy was fantastic. Extremely helpful but not pushy like a lot of salesman can be. Over all excellent experience. This is the third vehicle my family has purchased through HiLo. Many thanks to all involved. 10/10 would recommend.
Best buying experience I have ever had. Their sale persons are honest and thoughtful. I really felt like it was a mutual agreement on the sale verses a compromise on my part. Definitely recommend HI-LO Auto Sales as the place to go to buy cars.
Greg, Matt, and Alan in the finance office were a great team helping my wife and I trade in our family vehicles for a new ride. After this experience I feel that HiLo is doing business with integrity (a tough find in the auto industry) and they really want to help you find the right car. Thanks for the help guys, well be back for the next one!
Jeremy is amazing, knowledgeable, and passionate of his job. From the time I spoke to him on the phone to inquire on a Tahoe, he texted me the stores address because I had to confirm between another location. I was coming from Baltimore which was 45 mins away.. He was my salesman and he guided me through the whole process. I was able to get my down payment down and was able to afford the car by myself while trading in my Prius. I was able to get a great rate and payment on the Tahoe. Overall, a very satisfied customer. 😊👍
My salesman Cameron, was very sweet and nice. Cameron helped me buy a vehicle that fit my needs and never once tried to rush me. He was very patient and understanding towards trying to get me financed. I will definitely refer friends and family to buy from him. Thank you so much Cameron.
Desia was very easy to work with. I got just what I wanted. No worries
Definitely recommended very good customer service. Good car, Cameron is very professional and made the paperwork easy and fast.
Greg took really good care of me! He was very transparent about everything and very kind. I definitely recommend Greg!!
Greg was great. Worked around my needs since I wasn’t local. Able to get set up appointment to come review car, sign documents, and get out without hassle! Third car from Hi/Lo. They find great cars and list them at the right price. Will buy again.
I had a great experience with Greg here at HiLo. He was very kind and hands on. I was comfortable working with him and never felt pushed or forced into a sale. Only thing I wish the company did was be more open to negotiation on price. But Greg was great. Thank you very much
I would highly recommend Greg from Hi lo! He was so knowledgeable and easy to work with, very happy with my experience:)
We brought in our car to sell and were provided friendly and efficient service. They even gave us a ride home so that we wouldn’t have to drive back to Frederick. Highly recommend Hi-Lo Auto Sales... without a doubt!
Cameron was amazing to work with!!! They got us out of a bad situation and helped us do things the right way rather than pushing us into a poor financial decision. They were clearly looking out for customers best interest which is hard to find in a dealership!!! I would highly recommend anyone to come here. Great deals. Great staff. Great appraisal rates. Thank you guys!
Loved working with Desia at this auto shop. She really took care of us. We had some unusual circumstances that she handled flawlessly! She made everything very smooth for us. Would definitely recommend this dealership & Desia.
I went to Hi Lo moters for a new car. I got a very friendly and super nice gentleman, his name is Jeremy. He explained everything every step of the way and was very helpful. If you go to Hi Lo moters I would definitely recommend him.
Cameron and the folks at HiLo were amazing! I went there because of a bad experience at another dealer and they didn’t disappoint. I told Cameron and the manager my price parameters and where I wanted to be with my cost and payment. Cameron showed me several options, even taking me to the other dealer lot across town to look for some options. Once I picked the car I wanted the sales manager Matt did what he had to do to get me in the price/payment I was looking for. The finance guy Allan made the signing process quick and painless. I highly recommend Cameron and the folks at HiLo for anyone looking for a vehicle purchase. I will definitely be going back to HiLo for future car purchases.
Jeremy at Hi-LO Frederick was awesome, Hooked me up with a great deal! Would recommend taking a look here if youre looking for a car.
Outstanding experience working with Matt Burger. He is very attentive to detail and processed the selling of our truck to HiLo very efficiently.I would strongly recommend this organization.
Greg was very nice and helpful in finding the right vehicle for me. Walked away with a new (used) car in just a couple hours! :) thank you for helping find my new vehicle
Quick, easy, hassle-free buying! No pushy salesmen. Cameron went above and beyond to run the numbers several times, friendly and patiently till we came away with a great vehicle at a great price! Would highly recommend them, and will be back for my next vehicle!
I’m giving a five star review because of the great service and quality that I experienced! Jeremy was an incredible help and was able to get me into my first owned vehicle today ! He was genuine, relatable and honest and it was a very comfortable no pressure atmosphere which I loved ! I will most definitely be recommending my friends to this Hi Lo Auto Sales specifically ! Thanks again to Jeremy !! (:
Decided to drop in and see what HI-LO auto sales had to offer for my vehicle needs, and am so glad I did. Greg and the team went far beyond to ensure they could put me in the right car - highly recommended - 5+ service!
First time buying from Hilo. But not my first car. This was by far the best experience I got. I bought 4 cars from Toyota and its always a problem. Fritz Gerald is just a bad place. Cameron was professional even when I wasnt. He was a pleasure to work with. So please go in and ask for this young man.
Professional, fair pricing and overall great experience selling my car. We worked with Matt and would highly recommend to anyone selling or buying a car.
Fast, easy, and fun time! Desia H. made getting a car on of the most painless and easy going experiences ever!
Cameron was a great sales associate. He went above and beyond to make sure I felt comfortable with everything. Very honest and up front about every detail a long the way. Never did I feel like I was being lied to or just another buyer in the que. All questions were answered in a very timely manner . He was well prepared for any request I had . The dealership as a hole was the most honest and up front people I’ve dealt with ever!!! Highly recommend Cameron as well as the dealership!!!
Desia is the BEST!! She was very helpful and informative. Great experience, highly recommended them!!
Jeremy & the rest of the staff are amazing! This was my first car buying experience and they jumped through so many hoops to make sure I got the best rates and the perfect vehicle. They even stayed late 2 nights in a row to help me bring home my new ride. I highly recommend!!
It was the monday after school ended, my daughter just graduated highschool and all she wanted was a car. So I started looking for near by locations and I came across Hi Low Auto Sales. Obviously skeptical at first, but after meeting with the sales associate Greg Cordelli, we were able to find my daughter her first car! A 2018 A5 and she absolutely loves it. I have a son who’s currently a junior now and I cant wait to come back here for his first car as well! Thanks again Greg!
First time car buyer right here! I’ve been searching for awhile and hi lo auto sales gave me the best deal and options available. Jeremy and Allen made sure they found the right vehicle I was looking for and in a comfortable monthly rate and down payment! I can’t wait to hit the road in my 2019 great mileage low cost Hyundai with amazing coverage and warranty! Thank you gentlemen so much!
Cameron was super helpful and answered all my questions. Very nice people here. Thank you guys!!
Wonderful staff! Highly recommend this dealership, especially Greg! We are very pleased with our new to us vehicle!
Mrs Desia and Mr Matt went above and beyond helping us settle into this little 4x4 jeep that is just perfect for me....💓
I purchased my Hyundai Tucson 2013 over a year ago. I originally went across the street to CarMax got a Nissan rouge tried it for 7days they gave me 18% interest. During my trial, I visited Hi Lo because I wasnt happy with the Nissan. Cameron greeted me and helped me purchase my Tuscon @6% interest. Since I purchased the car he has kept in touch and checked on my investment. I also got an Platinum warranty that has been worth it. I would highly recommend Hi Lo. I decided to make this post a year later because I really appreciate the customer service Im still getting.
We purchased an F-250 from HiLo and they were absolutely great to work with. Jeremy helped us pick the perfect truck, we came from out of state and he made sure we had a very smooth purchasing experience and answered any and all questions we had. We will definitely keep them in mind when purchasing future vehicles.
Greg Cordelli, he was amazing at introducing the cars to us and making us feel comfortable. Truly was fun and explained everything we wanted to know. If I were to get another car in the future or recommend anyone, this is the place for sure with Greg.
Awesome place 100 percent customer service Desia is great see her for ypur car needs
I recently (2 days ago) purchased a used 2014 BMW 330i x Drive..a beautiful car. Desia; who was my sales person...couldnt have been more pleasant or courteous and helpful thither whole buying process...Shes not pushy, and shell do her best to make sure that youre happy with your purchase....Everyone there is very pleasant ....For buying a car...it was pretty stress free...A great place to go for your next vehicle...
I bought a BMW X1 from this dealership. Cameron Brenchley was my contact and he was friendly, helpful, and informative. The transaction was smooth, and stress-free. When I explained the car could do with a clean before I bought it, Cameron accommodated quickly. I would recommend this business.
I loved it. Helmet helped me get into the car I wanted. Went above and beyond to get me where I wanted to be on pricing, payments and interest rates. I’m so happy I came here to get the car of my dreams. Thank you so much for all your help!!!
Had a great experience selling my car to these guys. I dealt with Matt, he was very professional & I was in & out in no time. Definitely recommend you check them out.
Jeremy was awesome in helping me obtain my Honda Pilot! I highly recommend a car purchase through Hi Lo Auto Sales!
Jeremy at Hi-Lo Auto Sales was extremely helpful and knowledgeable about the vehicle buying process and he went above and beyond to do what he could to meet my requirements. Nice guy to buy a vehicle from.
Jermey did a great job! didn’t take long and got the numbers i was looking for!
Desia was amazing, helpful and super outgoing. She helped me through the whole process and stuck with me till the end. After 4ish weeks she was able to get me in a great car. I definitely recommend going and seeing her.
My husband bought a pickup truck from Hi-Lo Auto Sales with the help of Desia. She was efficient, personable, and wonderful with helping us through the paperwork. She responded immediately to any requests and was very knowledgeable when my husband had any questions. It was a great experience and many thanks to her and her coworkers.
Jeremy was awesome. I new what I wanted and I had a price range that I didn’t want to go over. His team and him worked very quickly to not go over my budget and got my payments $100 cheaper than I was expecting. It was a very easy and painless process. I’d like to thank Jeremy and everyone else for putting me in a truck suited for me.
Greg was amazing with helping me and my fiancé into the bigger vehicle we wanted. He helped us get to the monthly payment we were comfortable with and a reasonable amount down. 10/10 recommend if you need helping getting yourself into a nicer vehicle !
Greg went above and beyond the call of duty. He picked me up at the airport and brought me to the car lot. He took the time to explain features of the car to me. He was friendly and courteous and told me what to expect when purchasing the vehicle. Any employer would be lucky to have a company representative like Greg.Bill Prutzman, Ford Expedition owner.
Very pleased with the courteous, knowledgeable, and professional service provided by Greg Cordelli.
Greg helped me find my dream car! He was super helpful and made sure I picked the car I liked the most. It was a great experience that I for sure recommend!
Jeremy helped me and went above and beyond. He never pressured me and allowed me to come to my own decision. I divided to purchase and was offered a great deal immediately. Jeremy also gave me a warranty I didn’t think was possible on a used vehicle. 5 stars all the way. The finance department was great too.
Very good experience, very helpful, I came wanting a specific vehicle and they were able to help me so much possible to obtain it.Good customer service and would highly recommend anyone looking for a car to try to take a look here
Greg did a wonderful job finding my husband and I two great cars. He was thoughtful about each decision and patiently walked us through the process of choosing the perfect vehicles for our family. I would highly recommend him and Hi Lo automobiles.
Jeremy was amazing. He was very helpful and work at a fast pace got everything handle. He got me in the truck of my dreams. Thanks for having such an amazing salesman like Jeremy.
Greg was amazing. He helped me get to the monthly payment I was comfortable with. He’s not pushy or anything he helps as much as he can.
We had a wonderful experience at Hi-Lo Auto sales. Salesman Jeremy Deaton was very patient with my daughter, who was buying her first car. We looked at eight or nine different cars before settling on one that she loved. Jeremy took us through the process calmly and patiently. I would highly recommend Hi-Lo to everyone.
I’m so happy that I found this dealership. Jeremy was amazing and made us feel like he cared that we went home in something we would love and that we pay a good price. I will be coming back!!!
Real easy to work with, they went the extra mile to get what I was looking for. I highly recommend them. Cameron did an excellent job on helping me out
Proficient, professional, and extremely courteous service from Greg Cordelli at Hi Lo Auto Sales. He helped me find exactly what I was looking for in a truck through his extensive and detailed knowledge of their inventory and flexibility when working with my budget. While he was quick to explain additional services and benefits available, such as trade-ins and service plans, he wasnt pushy in his delivery. I would absolutely recommend Greg from Hi Lo Auto Sales in Frederick to any friends or family that are looking to make an auto purchase.
Cameron was very helpful and pleasant. The experience was great.
Very nice staff friendly fair good prices and good vehicles. Very happy with my purchases!! Thanks to Cameron Brenchley for you professionally and for going out of your way to drive my Van home......Much appreciated!
Greg was helpful and fully willing to do whatever would help me make the most reliable and able purchase that I could in the amount of time I had I’d say overall great service and a great experience.
100% would recommend. Purchased my dream car (Dodge Charger) last night with 0 hassles. Cameron was extremely helpful throughout the entire purchase and made sure I got the best deal possible.
Greg Cordelli took the time to show us a car, with a very patient way, he answered all our questions and and he was very detailed on everything.
Very helpful didnt bs me around. With me working on my credit Greg was helpful and respectful for my situation. He didnt try to sell me anything I didnt want. He found a car that works with me and very grateful I came to hi and lo on 355.
Matt and team were top notch and gave us a better price on our vehicle than any other dealership between Frederick and Leesburg. Great customer service and made the whole process very seamless. We will definitely recommend to family and friends!
I just purchased a vehicle for my business after months of searching. The sales person Desia had us on her list assisting us in finding the right vehicle for us. We felt so comfortable with this office in particular (Rt 355-Urbana Pke) and I highly recommend them for your next vehicle purchase.
Desia was quick with the paper work an very kind to us the time we was there
Jeremy was great at helping me get into the truck I wanted and was also very personable. Great experience!
Desia and the team at Hi Lo were great to work with. They were able to accommodate everything I needed and move things quick. Everyone in the office was very friendly and I will recommend Hi Lo to all my friends and family.
Greg was very persistent on helping me drive off the lot in a car that best suited me. Overall great experience.
After being disappointed at one dealership, I headed home. As I pulled out of the dealers lot feeling disappointed, I spotted HI-LO and on a whim, I decided to stop past. Im so glad that I did! I was immediately greeted warmely by Desia who assured me that she would help me leave with a vehicle that Id love that evening. I had a trade and was offered $750 more than the dealership Id just left. My payments came within the budget that I gave and best of all Desia was able to help me get into a low mileage 2017 vehicle, when Id been looking to finance a much older vehicle with the other guys! All staff were friendly and, accommodating. The process was easy, straight forward and timely. I got an excellent deal with a great warranty. This was all despite less than ideal credit! Desia and staff really made it happen for me, Id recommend anyone in the market to see HI-LO first, you wont regret it!