This an amazing store, with a wide selection of product. The staff is very interactive and knowledgeable. Ive interacted with Jake quite a bit, and hes usually interested in what youre buying, and can hold a good conversation about it. They offer good trade-in value (currently offer 70% of value if you trade in your MTG singles for their singles), and their prices are quite reasonable!
This location is a fantastic game and hobby store to shop and play at. The entire staff is very welcoming, helpful and friendly. The shop is very organized and clean. Theres a wide variety of games and player communities such as Warhammer Flames of War, Dungeons and Dragons, Magic: The Gathereing and so many other games. Every player Ive dealt with has been super friendly, fun and welcoming. They have an amazing in-store selection when it comes to buying used cards, new cards, models, supplies for your models, board games, etc. This is the place to play and shop if youre interested in these sorts of things.
Great place for games and very helpful. They have a wonderful selection.
This place is much bigger than I imagined it would be by the pictures. The war hammer and magic the gathering selection is quite good.
Bought a damaged deck box and the guy wouldn’t let me return it because the packaging was slightly torn (which he also tore trying to open it himself.) Honestly I’ve never had anything but issues here and their prices arent great.
Friendly and helpful staff that gave good information to a 40K noob.
Really cool local game store with a huge selection and a big space for events.
Great gaming place! Decent amount of paints and supplies
Great customer service and very knowledgeable about the product! Came in for cards and they were able to inform me on the various packages they had. Definitely coming back I’m the future
Top notch! Always taking their time to ensure their customers needs are met!
Seems fairly well stocked. Stopped in from out of area. 2nd time Ive been there. Seems like a pretty good store with plenty of play space! Also, it is near great ramen!
I thought that this was a well organized and well stocked store. Their offering of card sleeves was good. Play space appeared more than adequate.The service really stood out to me. I asked about a hard to find game that Ive been chasing around the midwest. The employee that approached me to help had never heard of it, but he searched their inventory, the distributor site, and called a nearby competitor to help me find a copy. I would call that above and beyond. Well deservi g of 5 stars in my book.
Excellent selection of games and gaming supplies, whether youre looking for board games, party games, tabletop rpg/strategy games and supplies, or customizable card games. Friendly and helpful sales staff as well.
Great game store with large collection.
Helpful staff who made sure I got what I needed.
Staff was very helpful in locating specific items I was looking for
Friendly staff, clean store.
The best game store in the area. Hands down my top go too in the Milwaukee area for all things gaming.
More than helpful, but very busy. You can tell that they enjoy what they do. As a new player, they went above and beyond to help me. The customers were just as helpful. It has been a good experience every time I go in the store. Keep in mind that the store can get very busy.
Great selection of board games and card games. Excellent staff.
Lots of great game supplies for any board or card game!
Fun place to browse for board games, Dungeons &Dragons miniatures, Warhammer, Magic the Gathering, and other stuff. Friendly staff puts no pressure on the curious who just want to browse the store.
What a great place to get games. They have such a wide variety of games and such a knowledgeable staff. You can go in there to play Magic the Gathering or other card games.
Good selection but some over priced items
Great people, had have sanitizer an masks for people coming in and protection for their employees. Good selection of things.
More choices and spacious!
So much geekery to choos from. Dnd to magic to warhammer to paints....dice.. you name it. Awesome knowledgeable staff and i could easily spend a paycheck here ... GLADLY
Friendly staff, ample space, and an impressive variety of games in stock. If you are looking for a new game to play or find an old one I would recommend you stop here first. They also offer to buy used games as well.
Found exactly what we were looking for and easily found too!
One of the best gaming store in Milwaukee. Friendly staff, great stock, and plenty of space to play. Great presence in Magic, excellent board games, and some good levels of miniatures to choose from.
Great store, friendly staff, fantastic selection, and they have a loyalty program
Great store. Staff are friendly and knowledgeable. Prices are great. There is a large selection of games and collectible cards. They also have a large play area that you can try out games before you buy from their HUGE demo library. I would highly recommend.
They have a great selection to choose from! And the one thing that they didn’t have they were able to order for me and it arrived in less than a week.The staff is very knowledgeable and was able to answer every question that I asked of them.I would highly recommend this store.
Staff is always friendly. Nice space for playing organized games.
I finally found an amazing nerd store. Just what I was looking for. My first words after entering the store I mustve died and gone to heaven Im so excited I found this place. Special thanks to the girl working the counter when I was there SO SORRY I CANT REMEMBER YOUR NAME (I suck with names) but you were so nice and helpful. I hope to be joining in on some Magic tournaments and D&D games real soon ^.^
Great store. Frequent game days. The regulars at events are very welcoming. This store has a good culture.
They have a great variety and a really good selection of Warhammer and paints. I love that there are tables where people can play for free. Love it.
Excellent service and selection. Staff is helpful and friendly. Store does not honor sticker price on items. Beware bait and switch tactics where you find out the real price on the computer is higher.
Amazing trade in and fair enough pricing
Great store. The staff is friendly, helpful, and not at all pushy. They feature a large variety of games, catering the gamut of board gamers, casual gamers, Magic players, role players, and miniature gamers. As good of prices as youll find from a friendly local game store.
Ive been into this location a few times and loved it! The staff I talked with were really nice, the place was clean, and it had a good selection of games of a variety of types. There is a big area for gaming, and my husband I are going over there for International Tabletop Day on April 11th. There was an event happening the last time I was there, and there were many people participating as well as other customers coming into the store. This is a great place for your gaming needs!
A nice place to game. The employees wont breath down your neck just to make a sale, and they have a great selection. No doubt the best in the area.
Far too specialized. They dont even seem to have a chess board or traditional board games. We were not greeted by anyone during our 20 minute visit. I even stood by the counter waiting to ask if they carried what I was looking for. I ended up going to the board game barrister. They were very helpful and I had no issues finding what I was looking for.
Love thus shop! Great selection of games and the fact that they now carry Games Workshop stuff is an added plus!!!
Great local gaming store! The employees are both well informed and extremely helpful. The store has multiple events and gaming opportunities each week and they are willing to special order products they dont ha e in stock.
They carry lots of unique games, I think you can find just about everything here. Staff is nice and they have tables for gaming in the store.
The premiere place to go for tabletop gaming of all sorts.. Its reaching the point where youll probably have to place a reservation for a table, because its getting so full in there these days.
These guys always have great prices, and really good service. Definitely a good place to fulfill your board game habit!
The staff is knowledgeable and very friendly. Always a fun place to stop in.
If youre a casual magic player stay away. Theres a group of regulars here who are hard core magic afficionados. Normally this wouldnt be a bad thing but they seem to enjoy preying on newcomers. I played here a handful of times and cant say I had fun once. On top of this one of these regulars outright knowingly ripped me off in a trade as his buddies watched. I understand its your responsibility to know what your cards are worth but on top of the cliches and uninviting atmosphere I wish I could give 0 stars. Definitely wont be returning to give them business. Check out board game barrister down the street. WAY MORE FRIENDLY.
Nice staff, different sort of selection than the Brookfield location. Staff really wanting to help find what I was looking for. Was able to browse freely without feeling rushed.
Third week attending Emilys Board Game Demonstration and had a blast as always. Quite a few different games available to try out for free on Monday nights as well. Only complaint is not quite as much of a selection as another local game store but other benefits make up for that. See you again soon!
Awesome store for hobby gamers. Friendly staff, great place to make new friends.
Good selection of games and a usually helpful staff. After a change in the loyalty program Ive reduced my visits, looking for products online, but its still nice to have a nearby brick and mortar.
Great game shop with lots of tables for people to play games.
Great selection and such friendly, knowledgeable staff!
Super friendly and laid back gaming space. Ive seen the employees teaching games to families looking for something fun to play.
This store has everything I look for in a well-rounded gaming store. The staff (especially Matt and Jovia) are knowledgeable and helpful. I heard they are moving to a new location that will allow them to host a wider variety of events. I always look forward to my experiences at Game Universe.
I hate them. They take my money every time I walk in! THIEVES OF BAGHDAD!
Great environment for any gamer. Tons of selections of a variety of products. Very friendly and helpful staff. Comfortable setting and funny customers.
Always helpful and willing to help you find what you are looking for
It makes me sad to give this shop this rating. This used to be my favorite shop. Matt was such a friendly and helpful guy. However, since hes left, the atmosphere of the shop has become cold and uninviting. The guy who is usually in charge of the shop doesnt want to help and hes occasionally rude. I really miss Matt. Ive since found a new shop to play at.
Friendly staff, lots of events every week, and a good selection of games and accessories.
Ive been to a lot of game stores in the area, this is my preferred one for miniatures and paintings. They have a great selection of board games but they excel at their table top RPG offerings. There is a plethora of dice and a wall of miniatures. They also carry MSP paints which have become my go to. I havent interacted much with staff as I usually know what Im wanting but they seem friendly and polite.
I was just in this store. I am trying to build a magic deck and when I walked in I told the man behind the counter and his response was theyre in the case, not really in any order After 15 min of walking around not finding what I was looking for the guy was more concerned about chatting on Facebook (I was the only one in the store and could hear the chat sound as he was typing) then helping me. NOT helpful at all!
I have made a lot of good friends here and this place has absolutely everything and theres always something new. Its an overall awesome place.
The staff is great. I enjoy coming for FNM and playing X-wing at the stores. I will be back for more of the magic events and when possible show up for a X-wing event
The new store is looking great. The staff is friendly and helpful. The new location has much better parking and food options.
Matt is an amazing people person and has extensize knowledge on nearly everything you could need help with!!!! The people are; friendly, fun and very helpful. the prices are fair. I go many times a week because I have little to know social life and i couldnt be happier! :D
I always feel welcome here. Employees make sure Im taken care of. Good selection and I never leave empty handed.
I used to play d&d at this location on Wednesdays. Man I miss it. Good times.
Great owners, great selection, and a fun place to just hang out and play games.
Just bought another big pile of stuff. James was awesome! On to dice! And games! And foam ballistic dice for PC training!
Good Game! Great people to spend Friday Night Magic with.
The staff is so nice, and they gave a good selection of board games and RPGs.
Friendly staff, great selection of games! Overall a fun place to shop and play some games.
Always friendly staff. Huge selection of products, and plenty of helpful persons to either order, or help you find what you are looking for.
Always super friendly and welcoming staff. Best local selection of games, rpg, minis and supplies!
Great place, full of fun people to play with. Just step in and youll feel like home.
Great local game store.
A lot of room to play games
Great looking shop!Guys are super helpful and know their stuff.
Great game store, very supportive of the various gaming communities
Great service and diverse group of players
Great store lots of space. Amazing place to have the last xwing regional
One of my favorite card shops!
Love this place, every time I go in there they are so helpful and informative. Would recommend 100% James Jester
Games Universe (Franklin) is a hobby game shop. (Hobby games are not typically found in places like Target or Wal Mart.) They carry many board and card games as well as a plethora of CCG’s. (They sell CCG singles’ too.) There is a play area in the center of the store where tournaments are held. When not in use for a tournament the area can be used for players of any games. Finally, they carry a very wide variety of dice that can be purchased individually or in bulk. The staff is friendly and extremely knowledgeable. Parking is easy and the store is handicap accessible.
Always friendly game staff, and an outstanding play area. Something happening every day of the week!
Great staff. Supports play group.
Friendly staff top notch events and a good selection of inventory. Ive been coming here for months I do not plan on stopping
I used to play AD&D 2nd edition and then got away from the game for a while. I went into the Franklin Game Universe with my daughter (it was her idea to stop in there) and noticed a group playing the D&D 5th Edition which sounded a lot like 2nd edition. I spoke with store employee Rob who was very helpful and got me, and my daughter, excited to play. We are now regular gamers on Tuesday and Wednesday nights!
Awesome place for gaming, very friendly and knowledgeable staff.
Very spacious, good customer service and good demo library
Well that will be the last time we ever enter that store. They allow their Legacy players to run the store. I go to learn not to be told what to do and told with an attitude problem. First he sat by us second you have a problem with noise then DONT play in public.
Always fun to come here and play, and the staff are always friendly!
Honestly one of the biggest stores in the Milwaukee area and most certainly filled with helpful staff. Id be there every day if not for the fact its 12 miles away.
Great selection prices seem to be msrp