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Pierson Outdoor Power Center
3456 S Dixie Hwy, Franklin, OH 45005, United States
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Pierson Outdoor Power Center
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Ti
Review №1

Last week my daughter and I were on a motorcycle trip, her bike broke down it had fuel problems. We had to have it towed to Pierson Automotive. We meet Darren and told him our situation we were far away from home with a none running bike. Darren got right on the bike and had it done by the next morning before check out time at the hotel. The bike has never ran better after the repairs he had done. Thanks Darren

Ra
Review №2

A very nice, clean and customer friendly. Alex the salesperson was fantastic in showing us what we were looking for. Kept us up to date on inventory. Highly recommend to contact him for your purchase!

Jo
Review №3

John, Gene, and Brenda are some of the most genuine people I have met. Just down to earth and will not only share experiences with you but will guide you to what you need. 👍 it feels like you have known them for years. Keep coming back to this place people 👍

De
Review №4

Really pleased with the service and the staff. Very kind people. I took my cycle there

Do
Review №5

Brandon was very friendly and helpful. Had my car towed there on Wednesday April 29 to replace fuel lines from the tank to the engine and they had it completed on Thursday April 30. Very good price.

Br
Review №6

Patti Nicely was absolutely the best rep anyone could have asked for! She was so helpful, friendly and nice!! Shes absolutely wonderful!

Ca
Review №7

Brandon was awesome. He was very nice & kept me informed every step of the way on my car. The staff was very friendly & I wasnt charged an arm & leg for my services. Thanks Pierson, I will definitely be back and will recommend you to anyone!

Th
Review №8

I 75 Pierson Automotive is the best I wouldnt go anywhere else for sales or service Tue People Are Awesome, Friendly, Professional, They go above and beyond. So Come See Why Its Worth The Drive To I 75 Pierson Automotive @ Exit 32 In Middletown

Sh
Review №9

Pierson Automotive saved our recent road trip! My husband and I were driving through Ohio on a 90 degree day and noticed the A/C in our car wasnt working well. We did a quick Google search and found that we were close to Pierson. It was a long shot, but we stopped by to see if there was any chance they would fix it. Not only did they fix it, but they were fast, polite, and very reasonably-priced. Thank you so much!

Al
Review №10

Just wanted to thank John Johnson for the great service he gave me at Pearson automotive treated me just like I was there to buy a $50,000 car and I was only there to buy a $3,000 truck very friendly and respectful staff as down home services you can get very great southern hospitality down to earth person I would highly recommend anyone looking for a new or used vehicle to go talk to John Johnson and see what he can do for you. Most comfortable easy car buying experience Ive ever had..

An
Review №11

This was the best service Ive ever had at an automotive service center! Brandon was amazing! The price for repairs was incredibly fair. This was my first time and an emergency situation with my car. They blew me away!! Im telling everyone to go here for automotive service needs!! God bless you greatly for how you blessed me!!

za
Review №12

I was at the service station behind this

He
Review №13

Great customer service the sales representatives here did not make me feel pushed. I felt very welcomed they are a Christian company with great prices In a great location. My recommendation if you would like it would be if youre coming to find a great quality used car with fair prices this is the spot to come

al
Review №14

I grew up in the 60s and 70s in California and moved to Hamilton Ohio in the mid-70. And I have grown up knowing and loving cars that were made like cars I have never seen such a great collection in such beautiful style for a long time it made me feel like a kid. It says a lot when you can bring this many stylish cars classic cars that is together at one place at one time.;

sa
Review №15

Very surprised by their nice inventory, vehicles were clean & low mileage. Staff was helpful & made negotiations plus financing quick & painless. Service department looks organized & plan to try that also for oil changes. Comfortable family environment, will definitely return

Jo
Review №16

Excellent service. Very nice staff. Everyone had a smile.

Do
Review №17

We were traveling to Louisville on 75 S when our Jeep shut down ( literally!). We were able to make it off the exit and to a safe place to park. We called USAA roadside and they recommended them. We called them and he stayed on the phone with us as we drove to the shop. They took us right away, and scoped out what was wrong. They showed us to a very well kept waiting area where there was coffee, tea, and snacks. They were so personable!!! VERY friendly!! And sent us on our way with a prayer too!! They truly care for the people they serve. I wished we lived closer!

Mo
Review №18

Went to Pierson over the weekend to get my car looked at. Not only did they fix the issue, they swept out my car, then went over in detail exactly what they did. I even got my car back two days later, even after they were closed on Sunday. The service Manager was more than helpful and he knows his stuff! My husband actually bought his car here last year and when his oil light came on, just a few days after getting an oil change at a well know superstore, they got him right in and taken care of! Now that is service! Will go to Pierson Auto for all my car needs from now on.

M
Review №19

I purchased my Sonic from Mr. Rob Price. I was more than willing when he asked if I would leave a review! He was helpful and took great care of me through the entire process. Was great that I only had to deal w/ him. He was my salesman, finance guy, etc... Thank you ROB! Sending my friends your way! and btw, I LOVE MY CAR!

Ma
Review №20

Great service! Thank you Tony and Tiffany for all your help in getting us out in time for our trip. We wont go anywhere else. Your prices cant be beat.

Da
Review №21

I had my wifes vehicle here for some exhaust work done. Everything they did was great up until the exhaust pipe broke off from the muffler. The support brackets were badly rusted and so I had asked them to check then and fix as needed.Well they didnt, they said they checked the front ones but not the rear as I requested. Discount on labor doesnt make up for the fact that the job wasnt completed as requested. I would have rather paid full price and have the problems fixed. Now I had to pay more to get the exhaust fixed.I will not bring any of my vehicles here again.

Ja
Review №22

Great people

Ja
Review №23

Had some work done to my truck, dropped it off at 2pm on wednesday, got a call within an hour with what was wrong and cost to fix it. Had truck ready to go at 4pm the next day. Very fast, and fair prices. Will return!

Je
Review №24

Went here to rent a moving truck shortly after I was treated badly next door at VIP Auto sales. I was originally going to rent a Budget truck from the place next door, but after waiting 20 minutes past 9am for the guy to open his doors and then having him run my credit card before he explained all of the charges and then trying to hard sell me on insurance by basically telling me I had to take it, I decided to take a look at the Penske trucks at Pierson. Tabby at Pierson automotive helped me by explaining everything in detail and being very friendly. I will definitely use Pierson again. And my suggestion is that if you read this while waiting on the guy to show up at VIP, go ahead and go next door to these guys!

Lo
Review №25

GREAT service with people who remember their clients. Man who helped me didnt even charge me despite going over my car, topping off the fluids & performing a couple of minor repairs!

Am
Review №26

Very nice people. Fixed my car quickly. They even swept it out and washed it. Fair price.

Je
Review №27

Waste of time. Completely screwed my buddy who they promised a truck to. Do not go here, they have poor customer service. Not to mention theyre money hungry and only care about 1 thing. That which is not the customer. I WILL NEVER SHOP FOR A VEHICLE AT PIERSON AUTOMOTIVE

Ke
Review №28

Every time I hear their “Christian values commercials” I think of when they tried to take advantage of me in Jan 1994. At the time my car had an extended warranty from GM due to we’ll know head gasket issues. Pierson said it wasn’t covered under the warranty campaign as the car had 58k and was 8k past the cut off (campaign was to 60k) I scheduled the repair anyway but continued to do research as Pierson said there was no one to contact at GM concerning the issue. I went to a different dealer and obtained contact info to call GM. GM said it would be covered and it was End result was that these “Christian values crooks” had claimed the warranty through GM and also tried to bill me for the same repair.

Ph
Review №29

Super friendly, great service, reasonable prices.

Ch
Review №30

Very nice folks here! And very fair prices, maybe even cheaper than most places I check on.

Le
Review №31

Had oil change today. Every body was great.

An
Review №32

Honest people, great fast service its worth the drive to middletown

Ja
Review №33

I was driving on Interstate 75 and my serpentine belt broke I was at Middketown exit and Pierson was closest shop. Inforned me 50 dollars just to look at it and would get me estiment. They told me air conditioner seized up and caused belt to break could fix for around 1400 but not till Monday over weekend decided to take to our reg shop in Dayton low and behold nothing wrong with air had it fixed for less then 200 ...so beware and be cautious I wont be going to this shop ever.

Ni
Review №34

I just had the body shop do some repairs from a hit and run. I am more then impressed with the work my car looks brand new and top it off they washed and cleaned the inside. It looks like I just bought it. I will never go anywhere else again for body work.

Ma
Review №35

Awesome mechanical service. Usually busy, probably not the best for impatient customers. But worth the wait to get it done right the first time.

Al
Review №36

Dont ever take your vehicle to Pierson Automotive on Cinc-Dayton Rd. I took mine in, paid them to hook a machine up to tell me what was wrong only to leave and my car not even go. I mean I push the gas pedal all the way to the floor and it doesnt go!!! It said reduced engine power. I pulled over and called them. They said they couldnt do anything that the wiring was messed up. Um ok well my car was running when I brought it in. Long story short, I am now car less and I petty much paid someone to mess my car up. 😡😡😡

Ho
Review №37

Ive bought three cars from this loyal company they treat there customers as family I will continue to buy my cars from them!!

Er
Review №38

My elderly grandmother brought her car to the service center at Pierson because the heater had quit working. She dropped the car off at 10 AM and picked it up at noon. They tried to charge her almost $400 to replace an upper radiator hose. They charge $80 an hour for labor. So with the $60 for the part (which is 2x as much as what is reasonable for a radiator hose) and the 2 hours labor, her bill should have been around $220. They basically tried to charge her for 4 hours of labor, when I could have done the same thing in my driveway with a butter knife in 20 minutes. 4 hours of labor, when they only had the car for 2. It was only after my mother argued with them that they lowered the bill to $180. Never again.

Er
Review №39

HORRIBLE experience. I would never take any of my four cars/trucks there again for service. They have no clue what they are doing! They totally just wasted my time because of their inexperience. Stay away and go somewhere else! I guarantee these other reviews are from friends and family members.

ir
Review №40

Always take care of all our cars needs and they are honest and dependable.

Du
Review №41

Ended up not buying the car I was interested in, but everyone was friendly and helpful throughout the process. I would definitely shop here again!

Wh
Review №42

Brandon was extremely helpful!! Staff and fast and friendly!

Da
Review №43

No wait...quick to fix...nice people

Te
Review №44

Wouldnt talk to me about the problem with out money up front then schedule an appointment. Just for a test. Never found Pierson Automotive to be helpful and most likely never will. Horrible service.

Ch
Review №45

The service is very good and I trust them.

Ja
Review №46

Always leave completely satisfied. Very professional. Wont take my vehicles anywhere else.

Te
Review №47

Great service and really fast

Ch
Review №48

They worked hard to get me into the car of my choice, and even stayed open late on a Saturday night to do so. However, after purchasing the car, I ran into some issues, and it they didnt want to work with me on repairing the problems, even though I purchased the most expensive warranty they offered. Several trips to the service department, multiple conversations with the owner and service manager, money wasted on warranty deductible, and problems are still not resolved. Total buyers remorse, I wish things were different. I advise you to shop certified preowned at a factory authorized dealer.

Wi
Review №49

Great place and people highly recommended service is excellent

Pe
Review №50

Pearson auto honest and dependable service

Mi
Review №51

Good people that work there

Gn
Review №52

Best service anywhere, bar none

Pa
Review №53

The only place I take my car

An
Review №54

Darrin very helpful.

ou
Review №55

Great work.

Je
Review №56

Great experience.

D
Review №57

Great place.

Am
Review №58

The staff was very informative to what was wrong with my vehicle and treated me very well

Su
Review №59

Honest and good work.

St
Review №60

Great cars and service.

Ka
Review №61

Thought we had a deal..

Ca
Review №62

Nice car show

Ri
Review №63

Nice dealership

Mi
Review №64

Service manager is great there

Mi
Review №65

Honest people

Mo
Review №66

Junk cars

Ka
Review №67

Fantastic

M
Review №68

Very friendly.

Information
96 Photos
68 Comments
4.3 Rating
  • Address:3456 S Dixie Hwy, Franklin, OH 45005, United States
  • Site:https://piersonservicecenter.com/
  • Phone:+1 513-424-1881
Categories
  • ATV dealer
  • Brake shop
  • Car repair and maintenance
  • Lawn mower repair service
  • Lawn mower store
  • Machine maintenance
  • Motorcycle dealer
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Same-day delivery:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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