Purchased granite for our kitchen. Upon delivery and install 2 pieces were missing. I called. When they were delivered one was MATTE NOT SHINY. I pointed it out to the guys and asked them if they could put sealer on it. The first guys had and I thought it was like a topcoat that gives it shine. The young guy dropped the bottle on my wood floor and newly painted cabinets so they didnt do it. After calling and not getting a response from Wendy our salesperson. I went in person and spoke to Sean who put some in a water bottle. Well that doesnt give it shine just protects it. Ive called NUMEROUS times over the last few months. The owner sent out a guy to buff it twice. This guy said there is nothing he can do, that it should not have left the shop like this. That when the stone is etched so deep there is nothing they can. Sean told me they would make sure to take care of us. That if need be they would replace it. This photos was taken today. The counter is etched, cracked and not shiny like the others! Their website says 100% guarantee. Not if you have a problem. My husband left the owner, Roman, a message on his cell asking him to come see for himself. NO RESPONSE. I went again and asked to leave a message for the owner. NO RESPONSE. Think twice before making a purchase! You could spend thousands to end up with counters that dont match up, are cracked, and etched like this with no response from them. Hope this helps someone else.
From the time we got there to look at granite slabs to the finished job we were treated with friendly service. Wendy always answered all my questions. The counter top looks beautiful. Would definitely go back to Absolute Stone again ❤️
Wendy, and Roman senior thank you so much for your amazing customer service. You both represent Absolute Stone with integrity. I would recommend you to anyone one who wants to a job done and done well. Your team came out and transformed my kitchen to a beautiful place to live, hangout and enjoy! Roman Senior thanks for the amazing integrity and great detail and attention you give your customers. I would definitely call for your company to do the next job I need renovating.
Great customer service by Wendy Atondo followed up by accurate measurements by Fabian then professional installation by Chris and Chongo! The whole process was completed in 10 days and looks terrific. Pictures to follow after I reinstall mirrors and paint.
I visited the showroom a couple times and everyone I spoke to there was very nice and helpful. Wendy was a joy to work with. Prices were very reasonable and the installation team was quick and professional. I highly recommend this company and will be back when I do my next project.
We used Absolute Stone last week to upgrade our countertops and backsplash. They did a awesome job, They were so nice and professional to work with. We would highly recommend them. We got a great deal
Absolute Stone - Javier went above and beyond to find my discontinued marble. Because of Javier I was able to update my sink and couldnt be happier! Installation was perfect and flawless! Thank you again very much!
Where do I begin? Absolute Stone & Tile, Inc. installed the granite counter tops that I purchased from them. From the beginning when selecting my tops to the measuring steps they took at my home, to the final step in the installation they were very professional. The install men were the best! They were super picky about leveling the tops. Seams? I cant find them but I know they are there. Caulking between my backsplash and the countertops by the wall? Very smooth and even; matching the grout on the tile backsplash perfectly. Clean up? Everything was neat and tidy when they left. I would NOT shop anywhere else nor would I use any other installers. Thanks! Andrea
Great place for tile and stone! Highly recommended!
Great Customer Service. The Owner is a very nice and a honest person. Will do business again.
Amazing service! Friendly and knowledgeable technicians!! Will definitely use again!!!