I have used Durango Doors since the day they opened in in 1999 and dragged them along to every company I’ve built for including my own. There is a reason I insist on them .. they do what they say they’re going to do. On time, impeccable quality and generally just good people to deal with.If your in the market do yourself a favor and use Durango doors .. you won’t be disappointedKeith Watson
We are an architectural firm in Dallas, and the pre-construction service during our design phase was outstanding, responsive, and helpful with technical support for their product. We successfully implemented their good-looking doors in front doors, conference rooms and high-in penthouses. We worked closely during the construction phase and final installation.
We were tremendously pleased with our experience with Durango Doors!! They have a great showroom but also helped us to customize to the exact door we wanted. The doors are excellent quality and the installation team was truly a pleasure to work with. We HIGHLY recommend Durango for all of your iron door needs. You will be VERY pleased with the process (from sales to install) and especially with your new doors!!
It is a great experience working with Durango Doors in Ft worth. Their showroom is beautiful with many design ideas and their work is impeccable,the staff and installers are very knowledgeable. As a contractor/designer I have worked with them many times over the years on projects small and large.
Our home was destroyed by a tornado in October 2019, resulting in a new home. We found one of the most important things you buy is your front door. Until we visited Durango’s showroom, we had no idea of how intricate this decision would be. Durango doors are head and shoulders above any liquidation supplier because these are custom doors built in Texas, and their quality is unsurpassed.Your front door is the first thing people see and for us, we wanted to make a statement. Our Durango door certainly does this. More than likely, you will not see one in your neighbor; they are that unique. Are they higher than a surplus supplier door? Yes. But once you experience how effortlessly they open and close and see their construction, it will be worth your investment. We doubt anything could ever get through our door.Call and arrange a visit to their showroom. You will not be disappointed.
Weve used Durango Doors in our custom homes for around 20 years. Scott (who I have known and trusted since his days with a national window company) and the Durango team have been instrumental in the success of our custom home business, from leading our clients through the design phase all the way through quality construction and timely installation. Durango Doors has always been a great partner in our business, and I see them frequently in our competitors homes as well.
We love our Durango doors. They did more to update our home than anything we had done before. People admire them all the time & ask who made them. We are happy to recommend Durango Doors
You will be very happy working with Scott and his staff. Always very pleasant and with their selections and expertise, you cant go wrong. Highly recommended!
Durango Doors goes beyond what is needed to please their clients. Beautiful iron doors brings class to our business. Your door is the first thing that clients see when they enter and with Durango’s iron doors it creates an awesome first impression!
Very professional organizational. They went above and beyond my expectations. Several months after the installation, my door was scratched and I called to get some matching paint, but they said they would come out and repaint at no charge. Very nice jester. Iron doors are expensive but certainly worth it.
Their products are simply amazing they have so many choices and can make or change anything they have to fit the needs of their clients. Great customer service and always willing to work with the customer.
Durango Doors created an amazing custom wrought iron door for my custom build. They were super easy to work with from design to installation.
Everyone who works there is very professional and helpful. They gave great input and ideas to what I had in mind and made the experience very easy and pleasant. Will order again from this company. Great quality doors.
We ordered 3 double French doors from Durango Door. Heath was so easy to work with and delivered on his promised price. The day of install 3 crews showed up, and each crew installed a door! I can’t tell you how happy I was with their install, efficiency, quality of door and labor!!! That says a lot-because my husband says I’m never satisfied 😊. Thank you Durango Door making the purchase such a positive and beautiful experience!!
Coolest doors in the neighborhood. We get complements all the time and a few people are taking pictures as their “inspiration”. Thanks
This company is a joy to work with from the sales rep, to the accounts lady in the office. All very accommodating and happy to help. I specified the type of pull I wanted for my new front door about 5 months prior to the installation. At the last minute learned that there as a mistake, Ray the manager was awesome. I sent him some pictures of the pull I wanted and he had his team to custom make the pull and shared photos for my approval. The team that installed was courtesy and professional and did an all round great job. You will not be disappointed with the quality of the door worth every single penny and what an improvement to our home. Now my door looks so good I need a spanking new front door mat LOL
They are a pleasure to work with and worked closely with me to get the right design concepts for my clients. They took great care of me and my clients !
Durango Doors made me the most beautiful iron double door, a double door gate and a wine gate. They were exactly what I was wanting and get a ton of complements on them.
Very high quality materials and great customer service before, during and after the installation.
We had a great experience with Durango Doors. Top quality product at a reasonable price.
They came and repainted door after it started peeling. They had very good customer service which is important in this day and age.
We are very pleased with our beautiful door! Durango Doors has quickly responded to the few questions or service needs we’ve had. Their employees are very friendly and knowledgeable!
We purchased 5 sets of Durango Doors for our home. The installation was smooth and accurate and the entire team was very professional. As with any house.. there is some settling that happens over time. In our situation the house has settled over 2 year and when we called to have the doors slightly adjusted there was no delay and we were treated as a new customer that same day. It was such a nice experience of not having to worry if they would really come out and do what they say....because they did. AND TO BOOT...they did not charge a dime. We have had such a great experience and would highly recommend Durango Doors to anyone!!!!!!!!!!!!!
Durango doors was a big help on our Lewisville Chamber of Commence project.
Durango Windows and Doors did an awesome job on my house. They installed large windows/doors on the back of the house overlooking the pool and also installed a new front door. After these units were installed, we decided to have them install banister railing on the second level of our home. We are so glad that we used them for this purpose. They provided good service and were conscientious with their installation crew. The quality of their product is outstanding. I highly recommend them.
We have had our door for a little over three years and we love it! It’s solid and just feels like high-quality. Everyone that visits our home compliments us on the door. Additionally as a manufacture of commercial aluminum doors I understand the craftsmanship that goes into these doors and I am in awe! I highly recommend this company, they have a great product and their customer service is exceptional!
We have a unique shape for our front door since the old one was a metal door taken from an old mission. When it wore out, Durango Doors came out and did extensive measures to ensure they had the correct shape for all the curves. Once the door had been cast and delivered, it took six men to lift the new door into the opening, but the fit was perfect. The new door is solid and very attractive, adding a whole new perspective to the house. Everything was completed exactly as we had ordered it. I highly recommend Durango Doors.
We absolutely love our new front door. From the very beginning of designing the door exactly to our specifications, to its installation, everything was performed to perfection; our door even arrived ahead of its estimated delivery date. The quality of the Durango product and their customer service truly exceeded my expectations. Thank you to Heath, Ray, and the rest of their wonderful staff. I wouldn’t hesitate in recommending Durango Doors to anyone in the market for a beautifully made, quality door.
They did a wonderful job on our beautiful front door which is a double door for our new home. Their install was excellent. And since we have lived in the house, their service and support has been excellent. In fact, even when anything minor has come up outside of warranty, they have quickly taken care of us to help us maintain these beautiful doors. I would highly recommend Durango Doors based on our experience.
One of the things that really stood out to my husband and I was the initial consultation with Durango Doors. Scott P. came out to our home and helped walk us through the vision of our renovation. At one point we walked down the block to look at our home to discuss some changes to our balusters and windows. He was the perfect balance of creative and pragmatic. Keeping our costs down, while still helping us accomplish our goal of modernizing our colonial home. We are so thankful to have found Durango doors.We joke about how we cannot stop looking at our new door.
Amazing quality and service. We have used twice and absolutely will use again!!! Fantastic management. I have only positive things to say about communication, timeliness, and quality of workmen. Look no further for your door needs!
We loooove our new Durango front door. Its beautiful and we no longer have a drafty, dark entry. Its light-filled and comfortable. Installers were wonderful too!
Durango Doors made and installed a new front door for our house a couple of years ago. The staff was excellent, the door was exactly what we specified, the installation went smoothly, and we have been very happy. The new door lets in a lot more light than the old wooden door we had.
Durango had a beautiful selection to choose from. Best of all we simply asked about adding glass to one of their steel door designs and they did it. We have enjoyed our very heavy steel door for the last 5 years and many friends and neighbors comment about it.
The people are friendly, knowledgeable and helpful. I have bought 2 doors from them and will likely buy a 3rd. Their installation teams are great as well. Good follow through and communication throughout the process!
Great customer service! Very knowledgeable with huge selection and many customization options to choose from
Nice looking doors. Just pray that nothing goes wrong with them.I have had two separate experiences with their customer service over the past year (first year in the house) and its been a nightmare both times. They lost my customer file twice. The first time they handled that issue by telling me that I couldnt have possibly purchased a door from them because they didnt have the file... then they found it. Youd think that would earn me some special care. Nope. They doubled down on the insincerity by playing the blame game with me as an attempt to get out of fixing what was undeniably an installation issue.Fast forward 3-months later and they lost my file again. Keep in mind I have had my receipt from the original purchase this whole time. It still was not enough for them to locate our $6,000 order. For some reason without the file they are incapable of helping out paying customers. Surely this time though Id get some semblance of effort to make things right? Nope again. For this newest issue, they were immediately and completely unwilling to take responsibility, to honor their warranty, or to even investigate the problem.The glass in one of the doors mysteriously shattered while no one was home. There is no direct impact point and we live in the middle of nowhere. The cracks are evenly distributed around the frame of the window. The middle of the glass is more or less unharmed. Despite all of this I was told that I must have shattered it while mowing or weed-eating. In January. He even went as far as to imply that we lied about not knowing how the glass was broken. Then started the signature Durango Doors move of swiftly and evasively dodging even the slightest chance this was their responsibility. But hey, he was kind enough to offer to come out and fix it for us for $700! Which he admitted was an inflated price because they dont like fixing glass.This is the first time I have ever taken the time to write a review online. It may fall on deaf ears, but the thing is, our door is basically just there for looks. We use the garage entrance 99% of the time so this one is hardly ever used. Yet, its been broken twice. In the first year. And despite being one of the most expensive pieces in our entire house. Its the one weve gotten the least amount of customer appreciation and care from.Buyer beware. Your two year warranty has about as much value as you do as a customer to this company.There are so many options out there, and so many businesses and people are struggling right now. Spend your money with people who appreciate your business.
We love our new front door. From the moment we ordered it to install was within the exact time they told us.Very easy staff to work with and very reliable.
I’m a project manager for a custom home building company in the DFW area and have been using Durango for over 10 years. The custom designs and service is by far superior to other door companies. I highly recommend them to customers and friends!
I have used Durango on 2 projects - both finished products have been great! They are very easy to work with and are responsive to calls. Would recommend!
Always enjoyable to work with. Looking forward to doing business again
Great help in helping us think how to do an interior door for an office. Process will really easy, and finished product looks great. Everyone that comes in, comments how great it looks.
This is the second time I have worked with Heath and the crew at Durango Doors. Excellent customer service and the products are spectacular!
Heath was Super easy to work with. Fantastic product. Looks great in my home. Price was on point for the quality. Thank you so much.
Wow. The product is excellent - they did a complicated custom door for us. The service was impeccable. Heath in sales/design and Ray in service. Fantastic job guys.
Responsive! Good quality doors and reasonable pricing. Would recommend!
We wanted more security and did a great deal of research. we chose Durango because we had a very professional experience with Heath and Scott. we are very pleased with our door.
I absolutely LOVE how our front door turned out. It is my dream door!However, we spent around $5,000 on our custom front door and it came with some scratches on the metal from their delivery. I would expect, for that price, we would have gotten a spotless door.
A well constructed gate for front door. The people who installed it were also quite professional. The price was just about right as well
We had a great experience with Heath. We needed two doors, a 42 and a 36, but had problems when scaling the design of the 36 up for the 42 door - the proportions got out of whack vertically. Heath did some creative editing of the design to preserve the vertical proportions and we loved the outcome.
I am a CFO of a large company in Fort Worth and it is very rare when you get the Level of service and warranty backing that I received yesterday at my house in Monserrat in Fort Worth. We built our house in 2016 and used Durango Doors for our front door. The door is about 3 1/2 years old and we noticed that a piece of the metal had chipped off and you could see the Insulation in the door. I couldnt see an impact mark or that anything had hit the door. My Wife called Durango Door on Friday afternoon and ask for help. She was told that a Technician would be in contact with her Monday. As promised a person call her Monday and set a time to come by Monday afternoon to look at the door. When the Technician got there after a short conversation with my wife began to repair the door. Not only did he repair the door he went over the whole door and fixed several other places. He also re-stained the door and fixed the door from sticking when shutting and opening. The door looks brand new and we are extremely happy with Durango Doors. A Company that knows how to stand behind their products and gives you premium service will always have my business.
Great products. We had a door and oversized 10’ window wall constructed and installed .. Sales to Install they really know their stuff.
Durango Doors has done two projects for us, they replaced our doors, and added a massive floor to ceiling window to view the golf course from our kitchen table. Their work and service is amazing! Working with Heath was a pleasure. I will continue to use Durango Doors and will always recommend them.
We are very happy with the Double Iron Doors that Durango Doors installed for us, they are a High Quality Product and were professionally installed. The people in the store and the installers were very easy to work with and they stand behind their work.
Great quality!!Customer service is top notchMost beautiful metal doors I’ve seen...ordered twoThen decided to do our kitchen door as wellHIGHLY recommend
I would recommend to anyone. Great customer service and a quality product.
As a design consultant with John Askew Homes, Durango Doors is where we take our clients to choose that fabulous front door. Heath is our rep and he takes our clients through the process of deciding on what they want their front door to look like by showing examples and showing them the various samples on their show room floor. Heath is professional and courteous and strives to please every one of our customers. After the style has been selected, he sends us CAD drawings for our customers to select from or fine tune! John Askew Homes highly recommends Heath and Durango Doors!Paige KitchensDesign ConsultantJohn Askew Company
Durango manufactured and installed the front doors on my new home. I give them my highest recommendation. The product is superb and the service is extraordinary.
They had a wide variety of doors to chose from and the sales person on site was very knowledgable and helpful with us in making the right selection of a front door for our house we were having built.
We have always had a great experience with Durango Doors of DFW. Their doors are beautiful!!
I work at John Askew Homes and Durango Doors is where our designers take our clients to choose their beautiful front doors! Our rep is Heath and hes always been so helpful. John Askew Homes highly recommends Heath and Durango Doors!
I enjoyed working with Scott at Durango Doors DFW. He was thorough and very easy to work with!! 2-Thumbs Up!!
My wife and I just moved into our new home with a large custom Durango Door system, and are very pleased with the product, the installation, and end result. Working as an architectural designer for the last 40 years, I can say with certainty that Durango Doors is a good company with a good product, because, believe me, I know a bad product and installation when I see one. The only thing I have a complaint about is they agreed to provide a screen between the glass and the door itself, and when the screen was delivered, it wasnt even close to a good fit. They tell us they dont normally do screens and the salesman should not have agreed to provide one. However, in my world, if you say you will provide it, it should be done so, and correct the first time, and should have been provided with the door during the installation. They are currently redoing our screen inserts, having sent a workman to get field verified dimensions. Other than that, a good product and company to work with. Update - after 3 attempts, the screens have been fitted properly to the door. Thank you to Heath and Ray at Durango Doors.
These windows are outstanding, the service from the showroom to installation is fantastic. We love the product. This is our second time and we will probably be third time customers!Thanks so much - Robert Donalson!
We love our french doors! Thank you for taking such pride in what you do!
Amazing service and quality. Love the doors!!!
Great company! Worked with Scott Perth he was always very available for us if we had any questions or concerns. Excellent quality on all our doors. They have done servals projects for us and all came out beautiful!! Would recommend them to everyone.
We are very pleased with our door, side windows, and transom window from Durango. The door is incredibly strong and has a beautiful iron design protecting the glass panels. The door and windows were custom designed for our house. It took two days for the installation and was definitely worth it.
Always reliable - quality workmanship!
As a designer, I have worked with Durango Doors a couple times and have had very good experiences. Heath and the staff were very professional and accommodating, combining my design concepts with the engineering needed to create a beautiful entry. I can confidently recommend them to my clients.
Durango Doors builds a very solid door. They are professional and knowledgeable. If you want a quality built steel door, call Durango!
Best in the business. Product and instillation were great. I highly recommend Durango
Durango Doors did a wonderful job installing our new restaurant bifold Steel door system. System is working perfectly in heavy use capacity. Durando Doors is always to come out to make minor adjustment and touch due to wear and tear. Working with right now on a new restaurant install.
Beautiful workmanship and a perfect fit for our house! Everyone we spoke to & worked with at Durango Doors was professional, highly competent, and very nice. A great experience & wonderful improvement at our home. Thank you!
Durango Doors are beautiful & secure . They provided a wide range of options, working with me to understand my needs and desire.My property value increased. I couldnt be more please. Thank you!
Durango Doors always has excellent customer service and my clients love creating their custom doors at Durango. The quality of all of their products is top of the line!
Great service and great product!
Fantastic workmanship and service even following the installation. all workers take the job personally and go above and beyond. ive bought at least 6 doors from them over the years.
Ive been doing business with Durango Doors for years, and still the best quality, service, and pricing around...love them!
Weve had two projects completed by Durango. The first was a double door that cost WAAY too much. Before you you tell your spouse, See I told you!, we bought the rights to the door at a charity auction. In the end, the premium we paid for the door was still well worth it. Its a beautiful thing that functions well and is easy to clean by virtue of how the scrollwork opens separately from the windows within the doors.The second project was floor to ceiling windows and doors across the back of our house. The job required a general contractor (Steve Harris at University homes simply super as well) and a fair amount of Weller 12 bourbon. After the inconveniences that accompany any project of that size, we couldnt be happier. The wall of glass is beautiful and opens into our yard which many have called Fern Gulley.After the big project we has a hiccup or two with door hardware but Durango was quick to respond to our concerns and resolve them to our satisfaction.In sum, Durango has ben great by any measure: donating to local charities, providing a super premium product, and supporting that product quickly and cheerfully. Id eagerly use them again, but I think Ive run out of projects...for now.
AMAZING!! We love our new door! Everything was great from working the team to the craftsmanship of the door!
Great service and great product!!
Our doors are simply beautiful..Thank you Mark for a amazing job.
Wonderful company to work with, very knowledgeable about their products and great with follow up and customer service.
Professional, friendly, helpful staff!
Started the process in mid October. Its now January 8 and we still have no door!!!! 11k and terrible service. Communication has been negligent and product still not here.
Great place for contractors and interior designers to select iron doors and specialty sliding glass doors.
Great customer service and wonderful quality!
Excellent experienced staff, excellent craftsmanship. Thank you.
Took over a week to respond to a sales email, basically had to beg for a quote
Great people to deal with.
Good people.
Loved the fish tacos
Great customer service. Great product. Excellent install. Love them!