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Amafah Electronics Inc
2700 8th Ave, Fort Worth, TX 76110, United States
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Amafah Electronics Inc
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Ra
Review №1

BEST CUSTOMER SERVICE. I am not a person who generally writes a review, but had to write one for this business for their excellent customer service. The person at this store helped me with my old phone and gave me the best deals on one of the newest phones and accessories. Highly recommend this place.

Mo
Review №2

Coming to Amafah is always a great experience! Not only do you get the best deals in town, youre also treated remarkably and youre being remembered as a client, despite of how much you buy. A friendly sales and customer service that invites you to come in again just to say hello ... Im so happy to see you guys shining bright in the electronics business.

Ma
Review №3

BUYER BEWARE! I ordered a used S10 phone on 3/24/21 from this seller using the Swappa.com website. Had 2 week warranty. Phone arrived 3/1. Bought and installed new hard case and screen protector. Was unable to copy data from my old iPhone using Copy My Data app. I updated Galaxy operating system. Still wouldn’t transfer data. I assumed just software incompatibility. Finally was able to transfer data between phones via my PC. Phone seemed to work ok until Celsius app started to regularly crash. After a week, reinstalled Celsius app. Did not suspect these two problems were related to the phone.After 3.5 weeks, the screen started intermittently failing. Initially was able to restore by rebooting. I submitted a complaint to this seller via Swappa. They recommended rebooting the phone, so I did. One day later, the phone screen died for good. Apparently, the phone was originally damaged, but I did not realize all three problems were related.Seller stated that I must have either dropped the phone or caused water damage. Neither of these accusations is true. After receiving the phone, I saw that what I thought were scratches in the frame were actually gouges. It appeared to have been previously dropped.Despite a complaint conversation spanning 22 comments between me, this seller, and Swappa, I was not able to return this phone for a refund. Swappa told me to contact Paypal since they were the payment processor.After disputing this with PayPal they told me that the seller was willing to refund my purchase if I sent the phone back, so I did so using the address they provided. The PayPal email stated, “To receive the refund, youll need to initiate the return shipment and upload the tracking information in the Resolution Center before April 24, 2021.” There was no link in the email for a webpage describing how to do that and this dispute had not been recorded in my PayPal account because I had purchased it with my Visa card. Therefore, I could not figure out how to get to the Resolution Center to initiate the return. I sent the phone back in a box without using the PayPal tracking system. PayPal then told me that they would not refund the money unless I could prove that I sent the phone back. I called the post office to see if I could get information confirming that I sent the phone, but they need the tracking number to do that. I do not have the tracking number, so can’t confirm that I sent it back. I asked the seller via Swappa comment if they received the phone, but they never responded.I gave up trying to get my money back directly from the seller, from Swappa, and from PayPal. Instead, I went to my last resort, and filed a complaint with VISA, since I had used that credit card for processing. After working with Visa for two months, Visa rejected my dispute because I could not confirm I had sent the phone back and this seller would not admit that they had received it. In the end, this seller got my phone, a new hard case, the new screen protector, and all my money. I got dozens of wasted hours and a reduced bank account.As I said at the beginning, BUYER BEWARE.My simple advice – AVOID THIS SELLER. If you choose to buy from this seller, I hope you don’t get stuck in a situation such as I have described. If you buy from this seller and find ANY PROBLEM AT ALL with the phone – RETURN IT IMMEDIATELY. Otherwise, you could end up like me.

Cy
Review №4

Amazing customer service and staff is outstanding. We’ve been here several times and are never disappointed. We highly recommend this location.

Sh
Review №5

Awesome prices. Great customer service theyve helped with too many phones to count for my 13yr old son.

Da
Review №6

Best deals hands down, was looking for 2 iPhones for my kids.was so happy when I found this place. Got 2 iPhones for a great price.. I recommend this place to anyone that’s looking for a phone.... they even throw in a wireless charger, my kids were so happy

Hi
Review №7

Never buy any used phones from these guys. I bought a Note 10+ 5G and they claimed it was in mint condition but the screen was heavily scratched and to top it off the phone was running AT&T firmware and didnt work well for services with my T-Mobile sim card. I then was told to wait the next day to ask the owner if they could source me a T-Mobile variant of the phone but was told that theyre all AT&T version and I asked if I could at least exchange my Note for one that had OneUI 3.0 or lower to be able to change carrier firmware manually and I was told AGAIN that I had to wait 2-3 days just for them to find out what phone is on an older version of Android when it doesnt take more than 5 minutes to check.THESE ARE THE WORST PEOPLE TO DO BUSINESS WITH! to make it even worse these guys do not do refunds!I will never buy from these guys ever again worst experience from any phone store since they didnt even want to help me exchange the phone for a different phone with an older version of Android. Go buy on Swappa.com instead where they DO allow you to do refunds these guys are outdated with their store policies.

Ah
Review №8

They have the best service with all the electronics and their products

Cy
Review №9

SCAMMER ALERT.. I was thinking of giving this guy a 2 star than i saw a 5 star review by my name.. woww.. you are using my name to give yourself a fake 5 star review.. amazing.. at least you should have corrected the spelling of my last name..

An
Review №10

I bought an iphone7 in a box from this store. Lady who works here told me that this is a certified pre owned phone from apple. turns out this phone was fully repaired by the local technician, apple doesnt recognized this phone as a certified inventory. When I went there to ask for a refund her husband was there and he does not want to take the phone back or neither willing to give me replacement. I would not recommend going to this store at all..

Ja
Review №11

I think all 5 star reviews are fake. my In person experience with this store was awful. bought a simple mobile sim card and he never made the payment. its been 7 days now and i am still without the service. i will take some legal action against this store. owner is a scammer. he will take every penny out of your pocket and when you go back with any issue with the service he wont even talk to you.. rude and pathetic service ever. BEWARE!!!

Ju
Review №12

Stop adding fake 5 star reviews.. your customer service is garbage.. i am sure you will respond to this review with your standard answer that you dont find me in your system.. lol.. old strategy shabbir.. if you want more business, stop ripping off people and provide better customer service and stop lying. not recommended at all!!

Li
Review №13

Over expensive prices. worst attitude of owner shabbir and his wife. there are plenty other stores in town with good prices. they are ripping people off left and right. never go to this place

Is
Review №14

I totally agree with all the negative reviews. i had the same problem with the owner. rip off. used, defective and stolen phones for high prices. guys do not promote someone who buy and sell stolen phones.

In
Review №15

Awesome service great phones great prices !!!!!!!

Ch
Review №16

Please be aware of this company they purposely sell defective phone’s then be rude when you reach out about a problem you have . The owner is unprofessional and very rude I’ll never do business with him again

Ni
Review №17

Very professional and extremely fast shipping, one of the best in the business when it comes to purchasing any smartphones, highly recommend.

Er
Review №18

Ill come back and buy more Electronies from these guy they are awesome, thanks for Explain everything I needed to know.

Ni
Review №19

Always good phones for the right price!!

Ta
Review №20

Great service thank you

Sa
Review №21

Best cellphone shop in town

Da
Review №22

Will come back again !! Great prices and Great business

Wi
Review №23

Very friendly and helpful. They gave me a good deal. Would recommend going here if you looking for good electronics.

Ju
Review №24

Very good prices friendly service good phones can’t beat deals

Mo
Review №25

Worst customer service

Be
Review №26

If you need to get a IPhone for a really good price come check this place out !!!

el
Review №27

Perfect service nice person and very nice to do business with good prices highly recommended come and see them

Le
Review №28

Is good price

Ch
Review №29

Good prices nice service like from me👍

Mi
Review №30

Best prices, great customer service

St
Review №31

Highly recommend doing business with this store.

Ki
Review №32

Good service and good prices 👍

Lu
Review №33

It was a great price and good product.

Is
Review №34

Excellent phones at affordable prices.

Se
Review №35

I love this place sending everyone I know

le
Review №36

Great work and excellent princes!😄

Jo
Review №37

Great price good service

Yo
Review №38

Good affordable prices

Fa
Review №39

Good store. Good shop

Ju
Review №40

That they are very friendly, they have the best prices and that they speak my language

An
Review №41

I recommend this place very good attention I especially good prices

Mi
Review №42

Thank you friend good phones, good price and nice people

SU
Review №43

Good price highly recommended, all good and accessible

An
Review №44

Good prices

Information
100 Photos
44 Comments
4.9 Rating
  • Address:2700 8th Ave, Fort Worth, TX 76110, United States
  • Site:https://facebook.com/Amafahinc/
  • Phone:+1 469-655-0305
Categories
  • Computer store
  • Cell phone store
  • Electronics store
  • Karaoke equipment rental service
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:1:30–7PM
  • Tuesday:1:30–7PM
  • Wednesday:1:30–7PM
  • Thursday:1:30–7PM
  • Friday:1:30–7PM
  • Saturday:1:30–7PM
  • Sunday:1:30–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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