Would not recommend shopping here. I was instructed by the store to place an online order (for a birthday gift of a family member outside of the area) of which they said, “if you pay for overnight shipping of this order we will take care of it and ensure it goes out” - I paid extra for overnight shipping on a Thursday at 12:30pm cst and it is Sunday and did not arrive or give me any information for shipping. UPS says order was not prepared by store to be picked up.Unreliable experience. Take your business elsewhere!
I was checking out and the girl asked for my info and I told her “oh I don’t want to sign up for anything” because I shop here once in a blue moon. She responded saying she needs my information to print out the receipt. Tell me why I got spam emails from them after that🙃 just annoying
Rally House is an amazing store for any fan. Whether you are a super fan or just starting to enjoy sports, theyll (probably) have what youre looking for, and if its not in-store their online selection will grab your attention.The staff is friendly and helpful. Give this place a chance if youre shopping for someone special or even for yourself.
Great place for TCU gearGO FROGS
I had the best customer service assistance with I believe her name was, Morgan. Extremely knowledgeable and flat - out kind. Helped me find what I seeked and even got my RH rewards looked up. Thank you!
I visited the store to make an exchange; I needed a larger size. The worker I spoke with helped me complete the return and purchase my desired item in the proper size. Happy customer here.
Lots to choose from. Friendly staff and even got a gift bag
Employee was very helpful. She answered my question and was very knowledgeable.
Good store! Aisles are very narrow and items are sorta pricey. But overall, a great place to shop.
Friendly staff. A little expensive. But good selection.
Today was awesome, first time visting the store. The crew was very helpful I want to give a special thanks to Desmond. Very professional and super helpful. Thank you so much and I wish the company many blessings.
Always has a great selection of Dallas Cowboys, Texas Rangers, A&M, Texas Longhorns, TCU, as well as many other college teams, apparel.
Good place to get local college state team gear, and local pro teams.
Great place to find Cowboys and Ranger stuff.
Manager was extremely rude - I found an item online that said it was available at the Hulen store only and when I asked for help from an associate he helped me look for a minute and then asked her as she was walking by, she stops for a second, looks at my phone and snaps “no we don’t have those here, I have never seen those before” and walks off. Doesn’t even take a second to look at the information on the stores website that says it’s available at THAT location, or even offer to look it up in their computer to see if maybe available at another location. Zero customer service skills and will not be getting any of my money.
I loved this place. My husband loved cowboys. This place had it all. Still today his Dallas Cowboys shirts are still in good shape. He loved everything I got him a year ago. Thanks Rallys for having the best attire.
Great selection
Nice stuff of all the top schools in texas.
This place will knock your socks off and put them back on for you with all the best teams emborey has ever seen! Simply the best! And thank you to the people at the Hulen store yall were so helpful!
Well stocked. Very helpful staff.
The staff isnt very friendly.
Many items to choose from professional as well as college teams. The checkout process was a joke. There were 2 cashiers and the process took forever! There is not really a place for customers to make a line and there would have been one. We were staggered between displays trying to stay out of the way and wait our turn.
Service was friendly and helpful as usual. Thats why I always recommend them to people who have never been there.
Employees are fast to help when you need it and answer any questions you may have. Also if you are purchasing a gift, they will even place it in a gift bag with paper as long as you request for it and pay for the bag. Awesome place, absolutely love the customer service at this location.
I love Rally house! Been shopping at the Arlington one for years! The Hulen location however, I try not to go to that one., as the staff are clearly there waiting for time to pass by. I was in line with another customer behind me 3 girls are behind the register and only one was checking customers out. Amanda and another girl were watching a video, waited till the video was over then tried to apologize about watching it with me and the other lady in line... Really?? You saw me standing there she chose to watch that video on company time instead of do her job. I love this company and I get it not all employees are winners, but its clear to me I will just go to the one on 35 its farther but the staff definitely make up for it.
Great selection. Fast and friendly service.Helpful staff.3 stars because if you have a return you get attitude.(yes I had a receipt still got asked for ID) and she questioned if I put my travel coffee in dishwasher when I said No she gave me the yea right look.This will be a last resort shopping for college memeroblia.
Great atmosphere! I was immediate greeted by employees which made my experience in the store the more wonderful. If you are a sports fan and youre looking for new gear, Rally House is your place!
Ok selection of our team. Not much interaction with the staff from start to finish. Pretty warm in the store. I prefer other locations to this one.
They have one of the best services I’ve ever had. They are very nice and helpful. I would like to recommend this place to everyone.
Awesome place!! Has a great selection of favorite Texas teams and prices are 👌🏼
They have some great deals! Looks like they are having a sale and the staff is so friendly! Amanda and Daisy were all over the place helping everyone.
Went looking for Dallas Mavericks apparel. Awesome customer service.
Great store love the service here and the products are always in good quality which you can fine all you need.
They are not clear on what time they open. On here it says 10, google it says 9, when you call the store and press the buttons for store hrs it says 9am on Saturdays. Came up here today at 9am and they are closed. Please fix your hours so I am not wasting my time! Another gentlemen also came and was angry about it. He asked the manager (girl with the keys) outside if she could let us in since it was inconvenient and she said no, not until 10.
We love the store. I get gift cards every year for Christmas!!
Best fan store I have ever seen
Great store. Large selection of college merchandise. Fair prices.
Great selection of merchandise. Staff was helpful and energetic. Great sale!
Manager would not budge on giving a 10% discount on a defected shirt. She needs a lesson on customer service. Clothing on discount rack without correct price. I think robots would give better customer service. I could have doubled my purchase there but blondie ruined it.
I read the poor reviews and figured all I need is stuff to select from and robots or rude people are fine by me.In turn I was greeted with very nice and respectful staff and they guided me exactly to what I was thinkingMade the purchase at a great price and Ill surely be back !!
Very professional and helpful staff! Great items at a good price!
Best place for all your sports needs!
Super nice people that went above and beyond to helps us find a shirt for my husband.
Great place for Cowboys, Stars, Rangers, Tcu apparel and more. Actually surprised at how much they had.
This store is awesome! Manager Amanda and here crew are fantastic. Always willing to help and listen to the customer needs. I am a TCU the store had great TCU merchandise! If you are not into TCU they also have a great collegic collection. And if you are into the Cowboys you can find Dallas stuff too. I give this location a 10!!! Thanks Amanda and crew.
Great selection of Texas sports apparel . The staff was very helpful and fun to talk to and there was a great sale that saved us money. We bought a few shirts and hats to go to the Rangers game on 4th of July.
The employees r very people friendly
The best place for any local big 12 teams. Wreckem Tech
The best college selection and collectibles! Great staff👍
Amanda was a great help in finding my Texas gear!
Poor selection of Aggie stuff. No North Texas stuff. Really?!? Service was bad, cashiers were more interested in themselves than being friendly.
Was ok but they dont have any UNT. So we have to drive to Denton or look on line.
Decent selection of sports from various teams across the country.
All your favorite Big XII teams
Lots of great team gear
Helpful and friendly staff. Very large selection of clothing and memorabilia.
They had so many Dallas Stars merchandise to choose from!
Good selection. Prices arent the best but not bad
Needs more dallas stars merchandise. The selection at this store is a joke so dont waste time here. All they carry is tcu gear
Great selection of clothing and great amazing staff!!!
If youre into sports teams this is the place to go.
A joke
LSU swag in N Tx.
They have a wide assortment of teams, my only complaint is there UT Longhorns section is really small by comparison to the other Rally Houses in the metrplex.
There were out of all TTU final four shirts!!!!
No Texas historical black colleges or universities apparel in the store.
Have everything you need for fan wear.
Great Aggie selection!
Great team merchandise.
Good selection.
Great selection of sportswear
Great staff
Racists managers and employees do nothing but discrimination
Tons and tons of sports merchandise. More than anywhere else. Tight aisles. Hard to move around.
Love it
Everything is well organized
Love it
Good selections