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CPR Cell Phone Repair Fort Worth - Alliance
8947 Tehama Ridge Pkwy, Fort Worth, TX 76177, United States
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CPR Cell Phone Repair Fort Worth - Alliance
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Za
Review №1

The guy at the counter took my phone to the back which I thought was water damaged. Cleaned the speakers thoroughly, brought it back, and the speakers worked perfectly. All for free cause they didn’t have to open the phone! Great service, very professional and friendly. Highly recommend.

St
Review №2

Spoke to Josh about repairing a laptop that kept powering off when the screen moved. Took it in and he fixed the issue very quickly. Would definitely recommend him for electronic repairs.

Ed
Review №3

I recommend Josh, he worth the five stars. I send my IPad Pro to CPR Cell because my screen is broke. And Josh arrange the fix and do his best to let me get a IPad screen can be used as usual. Really recommend this store!

Am
Review №4

Did a super job! Ordered part & as soon as mew screen came in it was fixed within a few hours. Would recommend services to everyone!

Lo
Review №5

Always excellent service and the best prices. Josh is such a great help, the owners are lucky to have someone who cares about the clients and does such a great job

Kr
Review №6

I brought in an Iphone 11 that was ran over a couple of times after falling off the top of my car. They fixed the mashed screen in about 45 minutes! Great job, very professional and I will definitely be back for any of my cell phone needs.

Gl
Review №7

Very good repair service. Fair price

Sa
Review №8

Knowledge staff and very professional. they are quick and helpful and got my PC figured out flawlessly on their part.

Ma
Review №9

We have had my sons iPhone XR screen replaced twice at CPR and they have done a great job. Quality OEM parts and quick turnaround. Will definitely use again if we have another damaged phone. Thanks!

SH
Review №10

I had a great experience with this phone repair service company. I took my Motorola phone in for warranty service or repair or replace and they took care of my needs instantly quick service I was and am very happy and satisfied with the customer service I received. five stars

Ja
Review №11

CPR fixed my phone (shattered screen) very quickly and it looked great. It seemed a little pricy for a simple screen repair, but the price was pretty much in line with other places I called.

Ma
Review №12

Great staff and service! What I thought was a major issue with my iPhone turned out to be a simple fix that only took minutes and a fraction of the cost I anticipated. Highly recommended!

gw
Review №13

I would have given 5 stars except during the check out process they did not remember that I had put down a 20$ deposit and I though that the battery for my Samsung A8 was a little pricy, but they did fix in the time frame and the phone works... I would go there again but next time ask more questions, or take notes

De
Review №14

Thank goodness for this place. Super professional- definitely will do business with them again

An
Review №15

Not worth it, a screen fix for almost $200 is a rip off. I went to another place and got a new screen from apple themselves for $100 and it came along with a screen protector. 2406 Azle Ave next to cricket wireless check it out really good prices. We do phone repairs in under 25 minutes.

ya
Review №16

Very professional and prompt. Diagnosed my charger issue which happened to be debris and fixed it at no cost to me. Very helpful and knowledgeable team! Thanks Josh!

Ry
Review №17

I highly recommend these guys. Theyve repaired two of my phones, once they even came to my office to replace a screen, the second I dropped it off, both times it was repaired in about 30 minutes. Perfect repair, no issues at all. Highly recommend!

Sh
Review №18

Had a HDMI chip problem with my Xbox and it got fixed within 24 hours. Great customer service and received a 1 year warranty. Price is a little higher than what we wanted but overall definitely worth it. These guys know what there doing. Will definitely go again if anything happens in the future with any of our devices we’ll make sure to come back.

Pa
Review №19

They were accommodating due to.a weird situation that i was in, 3rd party paying for repairs. They pre-ordered parts for me with a small deposit, which saved me not having a phone for 2 days.Also the repairs took slightly less time than what was originally quoted which was pleasant and the money involved was exactly what they quoted. got a new screen service pack and rear glass put on my Note 10 plus. I now love my phone again. ty

Ka
Review №20

I came late afternoon yesterday to get my glass replaced, had an accident happen and offered free replacement service to repair it. Super quick and caring shop. 10/10 recommend.

As
Review №21

I will never go to another repair place again. These guys were so helpful. They had parts ordered and my computer back to normal, in my hands in less than 2 days without charging me an arm and a leg. Hands down best experience Ive ever had with electronics repair.

Be
Review №22

Used them twice and both times I’ve been in and out with our issue. Second time, the tech took a quick look at my computer, diagnosed the problem, and didn’t charge me (only took 5 minutes) for the consult.

Tr
Review №23

Reasonably priced, fast, effective, and friendly.Turns out my port was clogged from being in my pocket!

ot
Review №24

I recently moved from Houston to Fort Worth. My sons XBOX needed a new disc drive. Back in Houston I couldnt find anyone to repair it in a timely manner---so I moved with a broken box.CPR Cell Phone took me in same day, had the drive in stock, and repaired it for $50-$75 less than I had been being quoted.I dont want anything else to break, but theyll be the first I call if/when it happens.Thanks guys. You were on point.

Gl
Review №25

Very responsive. Due to storm, parts were delayed and they called me to advise of status proactively. Great customer service and highly recommend.

Ga
Review №26

Great place the employees are awesome and it’s cheaper Than everywhere else you won’t be disappointed!

Br
Review №27

Very helpful fixing my JBL Link. My daughter threw it down and broke the charging port. I couldnt find the part to fix it myself (and after looking at it, theres NO WAY I was going to solder something that small), JBL said they dont even make that part any more. CPR found it, ordered it, and replaced the broken port in all in a couple days. Top notch service.

DA
Review №28

Great customer service! Replaced my shattered screen in 45 minutes! Highly recommend!

Ap
Review №29

My daughter broke her charger in her iPad port this morning! Stopped by CPR Cell Phone Repair and they removed the piece for free! We have also replaced batteries on iPhone for very reasonable price!

Sa
Review №30

I went with a very iffy repair, explained the embarrassing details, and asked for honesty. I mentioned I was going to stop next door to look for something at Guitar Center and CPR guy said look around for an hour and he would be able to let me know what to do with my fone. Came back an hour later and the guy said I could buy a new fone cheaper than fix this one, but the old one would still last as long as I wanted it to if I did this, avoided that, and never even considered something else. No charge. I will never take our familys fones anywhere else. Integrity and honesty is very hard to find in repair shops for any product and any good manager knows a solid reputation is the best advertisement for any business.

Da
Review №31

Best. People. Ever. I told them I need my phone repaired and quick. My daughter is in the military and weekends she gets calls. These guys had it repaired in under an hour and it is perfect. Thank you so much from a proud army family!

XR
Review №32

Brought my MacPro in to replace the SSD Drive for an upgrade and they got it done quickly and at a cost that was the best value in the MetroPlex! I would Highly recommend them for your cell phone/computer repair needs! Also Great for Phone Screen protection!!!

Tr
Review №33

They turned around my sons XBox (hdmi port repair) in less than 2 hours, which was exactly what I needed. Thanks.

Ka
Review №34

Excellent service! My Sons iPhone crashed and they knew exactly what happened (update did it!) and fixed it super quick! Great customer service, fast turnaround time and did exactly what they said they would! Thank You!

Ra
Review №35

Very professional. Diagnosed my charger issue which happened to be debris and fixed it at no cost to me. Thanks.

Lu
Review №36

They did a great job repairing our IPad Pro. We dropped it 12ft and it landed on it’s back. Amazing people! They fixed it! This is the best repair place.

Is
Review №37

Absolutely amazing service. I dropped a significant amount of water on my macbook and I wanted to make sure it did not have any water damage. My laptop was looked at free of charge and luckily, no damage or corrosion was found. I was able to pick it up as soon as I could after I received a call letting me know what was done to my laptop. Doing this saved me a trip to the Apple store and potentially damaging my laptop. Thanks to Josh for looking at my macbook!!

Ma
Review №38

My daughter’s iPhone XS Max froze after doing the software update. Screen was black with a white apple symbol on it. We took it to AT&T and they couldn’t do anything but give us Apple’s ph#. We called Apple and what they told us to do never worked. My daughter didn’t want a new phone. She said if she had to get a new one she wanted to wait for the IPhone 12 which isn’t that long of a wait, but us as parents weren’t comfortable about her being without a cell phone to call for help if needed. We googled cell phone repair and found CPR and stopped by close to closing time. They got our information and took her cell, said they’d call me the next day to tell me if it’s fixable and if so how much. Well the next day I spoke to someone and he said they couldn’t fix it. That the phone kept doing the same thing, so I could pick it up at no charge. As I was on my way to pick it up, that person calls me back saying they fixed it but had to delete everything. They didn’t want to give up and realized it was one of their cords that wasn’t working well. Once we got it back and I must say they didn’t charge much, we had set everything up again, thankfully all her pictures and more were still there just taking time to load up. She was excited! So thank you CPR staff!!! I highly recommend them!!!

Ka
Review №39

Josh quickly helped me with a repair. Fast and friendly!!! I will be back!

S0
Review №40

Tyler did an excellent job applying a screen protector for me, better than my experiences at cellular companies stores by far, the professionalism at this location is always on point and they have left me highly satisfied every time I’ve come to their shop across several years of service.

Ma
Review №41

Went in with issues with my iPhone speaker, they took it to the back and resolved it for free! The issues was build up dirt/trash in the ear speaker.Great customer service as well !

Al
Review №42

Most professional, friendly, computer repair business Ive ever interacted with. Will always use them for my electronic needs when possible.

JL
Review №43

Awesome shop, fast, friendly service, free diagnostic. I would come here again in a heartbeat.

Mi
Review №44

Took my phone in for repair and turned out it just needed a good cleaning. The guy behind the counter was so professional. I was in and out of there in less than 5 minutes. Will defiantly be my go to repair shop from now on. Thanks again guys.

Va
Review №45

This is the third time we use their services and they always were reliable, honest and knowledgeable. We had a business computer that stopped working and they got it up and running the same day. Also, they fixed our IPhone that Apple said that it had no fix and we needed to purchase a new phone. Lastly, it was our suns birthday. We showed up, ordered a gaming costume PC around 11am and by 5pm, as promised, they called and it was ready for pick up. Thank you for the great service.

ca
Review №46

I have an IPhone SE, an older phone and the battery was shot. Functioning at a capacity of 63%. It would go from full to nothing and shut down at random and would not turn on at times even on the charger. I walked in and he was super friendly and replaced the new battery in about 10 minutes. Excellent service and battery capacity is now at 100%! Very pleased! Other shops did not have the battery in stock and wanted to mail my phone off. Glad this place had the battery available immediately. Great service!

Da
Review №47

Great, quick service when my iPhone screen broke! I am in from CA visiting family and didnt know what to do when this happened. I was able to get an appointment first thing in the morning and they fixed my screen in an hour. So grateful that I found this place and would recommend it to anyone needing service on a phone. Thank you, CPR!!!!

st
Review №48

Great service - my iPhone wouldn’t charge even after I cleaned it, so I took it to CPR, and they took a look at it, cleaned it, and now it works like new. They also assured me that all the wiggleness in the charge port is not a problem. Couldn’t have asked for a better experience. I’ll definitely go back CPR any repairs.

sa
Review №49

I was in town looking for a Iphone 7 (which they had). The guy who answered was very polite. But he did inform me that the took lunch from 1pm-3pm . But that they wouldnt be back from lunch in time for me to get the phone while I was in town.

Ja
Review №50

Great place with honest owner.

Mi
Review №51

I had a great experience fast Service and great prices.

Ch
Review №52

VERY clean store. Technician was friendly, courteous, and knowledgeable. The repair was quick and the cost was reasonable. Im impressed.

Me
Review №53

Really great, nice customer service. Even short staffed they replaced my laptop battery the same day. Comparable pricing. Would definitely come back in the future.

cw
Review №54

Quick response to below. It was NOT Samsung high-quality glass.Samsung uses Corning Gorilla Glass 4. Google it. It is INCREDIBLY STRONG glass. It does NOT break on a 3 foot drop onto the CARPET with a PROTECTIVE COVER on it - which is what happened to mine, which resulted in a hairline crack in GORILLA glass??? Be WARNED of the low quality, replacement glass used at this place.ORIGINAL Comment: Had a Samsung Galaxy S7 repaired at this place 3 mos ago in July. The repair aesthetically looked great, and I paid a premium price for it ($220+).I have a protective cover on my phone, and I accidentally dropped it on the carpet. It was only a 3 foot drop and I did not think anything of it because prior to the repair I had similar drops (including a drop on concrete) WITHOUT the protective cover many times with no issues (it took about a 7 foot drop onto asphalt to really break the thing).But after the seemingly harmless 3 foot drop WITH a protective cover onto the CARPET, I noticed a hairline crack in the LED glass, and LED fluid leaking inside. Certified Samsung LED screens do NOT break this easily especially with a protective cover.You can see the LED fluid in the picture. They use CHEAP materials but charge PREMIUM prices. Do NOT go here if you are looking for durable, long lasting material. Next time (lesson learned!) I would fine a certified Samsung repair shop with certified, durable Samsung materials.

Br
Review №55

This location has helped me out on repairs a couple of times. Great service and very quick repairs. Both instances they had me up and running again in less than an hour. Highly recommend this location.

Wi
Review №56

Great location. Plaza just off the hwy. Variety of services and products. Strict closing times...

Al
Review №57

Replaced a broken iPhone 6s screen in 30 mins and even replaced it again 2weeks later for free when I was having issues with it. Very professional ppl.

Ma
Review №58

Great friendly place to get ur phone fixed.

Ti
Review №59

Great and fast service. These guys do great service and are very helpful. A couple of times they have assisted with my phone repair and did not charge. I highly recommend them for your cellphone needs.

Em
Review №60

Lewis was awesome! He replaced my cell phone glass protector quickly and it is placed and installed perfectly!

Br
Review №61

Fantastic customer service!I requested a quote online and they provided a reasonable price and a quick time to repair. When I went into the store to request the part be ordered a couple of days later, I told them my name and phone model and they didnt have to look at the computer to know exactly what needed to be done and had already done research on the issue which they recalled.Once the part was ordered, massive storms caused a delay in delivery. CPR kept me informed the entire time. This shows a great commitment to their customers.Once the part was in stock, a repair on a phone that they had never done before was done in 2 hours. A month later, the phone still works great!I cannot say enough good things about Josh and CPR! Thanks again!!!

Se
Review №62

The staff is quick to assist you as soon as you walk in and have amazing attitudes. They are knowledgeable and were able to assess the issue with my laptop. They were able to give a fair price quote and was able to receive the needed part quickly.They called once the part was in and it took no time for them to repair my laptop. Of course Im sure depending on the repair necessary this may vary.I also cracked my screen and they had it repaired in as little 10-15 minutes. Sorry not the exact time but I was pretty impressed how quick they finished and I didnt have to waste my entire day. They gave he phone a good wipe down as well.Keep it up!

te
Review №63

Josh at CPR Alliance was absolutely awesome. My phone (LG G7) needed both rear and front screens replaced, along with the charge port. First charge port he received was for the wrong network (EU, instead of NA) and he had to reinstall the old one. Two more non-functional ports later he finally received one that worked. Shortly after that, the new front glass cracked, and he replaced it free of charge, attributing it to the numerous times the phone was taken apart and put back together. Josh has absolutely gone above and beyond to ensure that my device was repaired and fully functional. Absolute 11/10.

Jo
Review №64

Josh was awesome. Got an online quote for $169 and he fixed it for $10 after finding our phone not damaged the way we thought. Super honest and super fast.

Ja
Review №65

Great staff. Everyone that I interacted with was friendly, and helpful. Got an accurate quote on how long it would take, and the repair was completed on time. Highly recommend.

Ta
Review №66

Replaced phone battery quickly and off a good price.

St
Review №67

I have, had my cell phone repaired with them at least 3 times now, because I keep dropping it. Their service is always excellent, reliable and quick. I absolutely love these guys! They are knowledgeable about cellphones and computers. It looks like I will use them for all of my electronic gadgets that I need to have fixed. Keep up the good work fellows. You have a customer for life!

Ga
Review №68

Great experience. Josh was more than helpful. I have an old IPhone 5s and he knew right away how to fix my software issue. My phone is back from the dead and I saved hundreds for not having to get a new. Thanks CPR

Mi
Review №69

My red HP laptop had a cracked screen and needed repair. I looked these guys up and the customer service was outstanding from the start. Then they tell me when I go pick up the laptop that the part needed for the repair came in at a discount price so they werent going to charge me the higher original price quoted in the first place! WOW!!!!...Tell me what businesses do you know that show this type of honesty???? :):)Awesome work on the laptop....looks great!!You wont go wrong with these guys....love them and I wont go anywhereelse but to them if I have laptops or phone issues. Thank you!!!!

Be
Review №70

Needed screen replacement for broken S9 +. CPR ordered part and was fixed next day. The quality was great. Very happy with service.

Me
Review №71

Super fast, quality repair service! I broke screen and LCD display on my phone two nights ago, and dropped my phone off for repair around lunchtime yesterday. At first I was told 2-3 business days, because the part they needed to repair my phone is not stock. When I asked if they could do it any faster, they gave me the option to overnight the replacement part for an additional fee, which I opted to do. The part came in by 3:00 today, and my phone was ready to pick up by the time I got off work at 4:00, and less than 48 hours after I broke it, I have it back and its as good as new! Thank you so much for working to get it done so quickly, and keeping me updated throughout the whole process 😊

Jo
Review №72

Good guys! My son’s phone wouldn’t charge. We tried compressed air but nothing worked. I brought the phone in, they took two minutes...and it was fixed! They were able to clean it out and get it charging again. No charge! Greatly appreciated!

Ji
Review №73

Had my iPhone 6 battery replaced here about a week ago and its been working great, only took Josh about 20 minutes to get me fixed up and out the door.I also had an old iPhone 4S with some sentimental data on it and a busted screen, that touch would not work. They got it working and my wife is happy she could get the data she wanted off of it.Prices were reasonable and fair. Ill go here again.

Ka
Review №74

Only place I’ll go to get any device fixed. These guys have fixed multiple iPhone problems, broken iPhone screens, problems with my Mac computer, they even transferred all my data from a 2008 MacBookPro laptop that went black screen. Lastly, I will be in sometime this week to fix my iPad. (It’s not me I swear 😂🤦🏽‍♀️🤷🏾‍♀️) take it from me.... if they can handle and fix all my technology problems.... I’m sure they can fix yours!!

Pa
Review №75

They quickly repaired my iPhone had me button.

ab
Review №76

They are new to outlet mall. Shop looks like just getting started. Pricing similar to mail for screen protector for new iPhone.

Da
Review №77

Amazing service. Quick! I got quotes from other locations. No one beat them. Got a quote on line and received a response with in minutes. I recommend anyone!

An
Review №78

The guy who serviced me was very nice and was upfront about everything from the moment I walked in. My phone was finished right around the time he estimated and it is in full working shape! And the price for the fix was very decent. Overall, great experience and would definitely go back (though I hope I dont have to).

Je
Review №79

Josh and Emanuel were incredible! Not only did they fix my iPad screen same day, they were kind, courteous and funny.Won’t go anywhere else. Best customer service I’ve had in YEARS 🥰

Ju
Review №80

Very fast service. Professional and reliable. I took my iphone to get a screen and battery replacement, it was done fast and my phone is like new! Highly recommended and the prices are very competitive. He even gave me a free cell phone screen protector.

Cl
Review №81

Very kind service and was able to fix my phone in under an hour! Very satisfied

Ro
Review №82

Great experience. It was less expensive than other places I found, and it only took 45 minutes. I could only be happier if I had not broken my phone.

Ga
Review №83

Originally requested a quote from the website and received a response quickly. Was charged as quoted on a screen repair and battery replacement. Very professional and exceptional service. Service was completed as promised and was not disappointed!

Sc
Review №84

The charging cord was not fitting in my iPhone 6 correctly as I thought the charging port on the phone was broken. I made an appointment for the next day. I was quoted $55 for the repair. That morning a coupon for $10 off showed up in my email. When I arrived, I told the repair guy of my troubles. He asked to check the port for dirt and lint because that is usually the issue more often than not. About a minute late, he comes back and gives me my phone back and tells me its all fixed and no charge as the dirt and lint were the only issue. This is a shining example of great customer service as they could have unnecessarily just replaced the port to make some money and chose not too. Great job! Ill definitely be back and recommend others.

Os
Review №85

I had a cracked screen on my galaxy s9+ and these guys made my device look like new if not even better. Quick 1 hour installation for a brand new screen and perfect glass screen protector install. Would definitely recommend.

Br
Review №86

Very efficient, helpful and professional. Had my screen protector replaced and even though there were two people waiting I was greeted and helped quickly. Even offered to clean my phone as well. Good service and will be going back

Ch
Review №87

Called late in the evening, was able to see me on short notice, took a look at my microsoft surface pro 4 tablet, didnt charge to diagnose the problem let me look at the equipment while he troubleshooted the issue.Josh is a fair honest guy, and I would not hesitate to do business with him in the future. Stand up guy at a stand up business.

Ja
Review №88

Not only do they repair phones but they fixed my laptop! Originally I went in to Best Buy where they told me it would cost at least $250 to fix it, however here they fixed it in only a few hours and after quoting me $50 they ended up charging me only $35 since the fix was easy for them. The customer service here was also awesome! Highly recommend

cj
Review №89

Great customer service!

Jo
Review №90

Owners a POS. His employee put me on speaker and threatened to sue me for saying they didn’t fix my phone properly. They do not use OEM quality screens

Sh
Review №91

Friendly, helpful and got my computer operational very quickly. Also provided me with excellent advise. I am very pleased with this service and highly recommend this shop. It will be my “go to” place for any future computer or cell phone repairs!

Ki
Review №92

Cell Phone Repair is a fantastic place to go for practically any of your electronic needs. Their service is fast, friendly, and honest. They wont sell you anything that is not going to help, and their prices are very reasonable. I will definitely be a repeat customer. Thanks CPR!

Mi
Review №93

My fiancé and I had been to three other stores to repair her phone because it had something lodged in the charging port. The AT&T store and a load of insurance stores that were just gonna replace the phone but she wouldn’t get the phone until after the weekend, but she was going on a trip so we just needed the phone fixed so she could have a phone while she was gone. We were very frustrated with every place we had been to, so as a last resort we decided to try a cellphone repair place. We walk in and within about five seconds of coming into the store we were greeted. One of the employees takes the phone and heads to the back and within about a minute of us being there he comes back out and says it’s fixed. We tested it there and it worked just like new! They said it was free of charge but write us a review and now I’m here telling you that if you need your cellphones repaired don’t think twice about coming here.

Gr
Review №94

Have been greeted with EXCELLEMT customer service every time I have visited this store. These gentlemen are extremely professional and knowledgeable. Courteous and thorough. There are not enough words to describe the awesome work that they do. Keep it up.

Ry
Review №95

These guys are great. They take great care of you in a timely mannerand the prices are more than fair. We have (unfortunately) been a repeat customer on a few occasions. Emmanuel is awesome, he provides great customer service.

Na
Review №96

Immanuel D helped me with my warranty replacement. No issues. Ana so satisfied that I bought 3 additional screen protectors for all our family phones. I highly recommend this store..

Au
Review №97

Thank you to Josh and Connor for their quick and easy process to get my XR Screen fixed!

De
Review №98

Honest and professional!

Sp
Review №99

Josh is awesome! I was in and out of the store within 15 minutes and my PlayStation HDMI port was fixed in less than an hour... works beautifully and definitely the best prices in town. If you have electronic issues you HAVE to go here! Other places will charge you way more for way less customer service.

Be
Review №100

Honest, trustworthy and dedicated to great service. My cell phone could not be repaired, I was informed within 24 hours, my repair deposit was returned in full to me. I cannot recommend this place highly enough. They are now my go to cell phone repair shop.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:8947 Tehama Ridge Pkwy, Fort Worth, TX 76177, United States
  • Site:https://cellphonerepair.com/alliance-fort-worth/
  • Phone:+1 817-502-9938
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:11AM–4PM
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