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Sleep Experts Ridgmar
653 Sherry Ln, Fort Worth, TX 76114, United States
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Sleep Experts Ridgmar
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De
Review №1

If youre looking for the BEST MATTRESS EXPERIENCE...go to this location and ask for Justin. Justin is super knowledgeable about happy healthy sleep and can explain each mattress thats beneficial to your needs. He was even amazing with the financing portion. What I thought was out of my price bracket, Justin somehow made it happen for me. And now I am sleeping on a hybrid, remote adjustable head & foot with back vibration Sleep Expert mattress bed.Thank you Justin for your hard work, dedication and attentiveness in helping me make the best mattress choice!

Pr
Review №2

Justin was very understanding of my back conditions and lead us to a bed thats been helping me from my back pains, hes very nice and helped us get a great deal.

Zo
Review №3

Joe was the most AMAZING and HELPFUL person in the entire world probably. He touched on every single detail, didnt miss a thing, and saved me a bunch of money! He obviously loves his job, and loves to help people. He definitely had my health and comfort in mind when helping me find what I was looking for. GO SEE JOE.

As
Review №4

We had a pleasant experience purchasing our bed yesterday from store manager, Justin C. He was very helpful and informative with our decision making process. He was into showing us all the bells and whistles and was never too salesmen pushy with us. Super nice guy and highly recommend going into see himFor your next mattress purchase.

Br
Review №5

The service was excellent. Justin went above and beyond to find us what we were looking for at a reasonable price.

MI
Review №6

Great Service, extended offer and no hassle delivery.

Rh
Review №7

Justin, the store manager, was great! He was extremely informative without being a high pressure salesman. It made our decision so much easier!

Va
Review №8

Justin Coleman is the man!!’ I’m super satisfied!! Great prices and awesome customer service. It was fast and easy!!

Ja
Review №9

Kaia Jones did an amazing job! We told her what we were looking for and the first bed she directed us to was 100% what we were looking for. She showed excellent customer service and knowledge of the product. I would not hesitate to send my friends and family to her. Thank you Kaia Jones.

Ma
Review №10

Bill was so so helpful and kind. It was a great experience!

Ke
Review №11

Our salesperson, Melanie, was terrific. She has a good knowledge of her products. She gave us all the time we needed to try different mattresses. She was able to tell us about the construction of the mattresses to help us make a decision. We bought a mattress, adjustable base and remote control today. I would recommend this store with 5 stars.

Ca
Review №12

It was a pleasant, relaxing experience.The young lady listened to me and foundWhat I wanted at the price I was comfortable with.She was great and very knowledgable. I enjoyed visiting and working with her.

St
Review №13

My husband and I have needed a newer, better back support mattress for quite sometime. More like 14 years. Justin, the manager was extremely courteous and knowledgeable. He had us lay on a bed that pinpointed our pressure points which would then indicate the beds best designed for our bodies alignment. This helped us to find the perfect bed for us and with such ease. I highly recommend if you are looking to buy a new mattress, then you must go see Justin Coleman at Sleep Experts at Ridgmar.

jo
Review №14

I was extremely nervous because I had so many questions to ask about my mattress purchase because I have a bad back. DeVonna W. was extremely patient with me and walked me through every step to pick out the perfect mattress. Could not have had a better experience with her professionalism and attention to detail, I know where I will always go for future mattress purchases!

Mi
Review №15

Awesome Selection of Mattresses & Power Adjustable Bases

Be
Review №16

Weve bought two beds at Sleep Experts over the years and the customer service has been excellent both times! The experience is tailored to your individual needs, and they genuinely help you make the best selection for you.Weve always been biased against memory foam because of heat but Melinie showed us the newer tempurpedic mattress and we were blown away by how cool and comfortable it stays. Cant wait for delivery, which is surprisingly fast!If you need a new bed, go there and make sure you ask for her!

Ke
Review №17

I really enjoyed my experience at this store, I was able to find a mattress set that would feel comfortable and give the support I need and keep my wife from waking up as I toss and turn. I highly Recommend shopping for your Mattress needs. The Store Manager happened to be there that day and was very Knowledgeable and explained and broke everything down for options and type a Mattress that would be more beneficial.

Ma
Review №18

DeVonna was SO helpful in finding the perfect mattress for us!! She was managing the whole store by herself and helped us and another couple & was professional the whole time. We had no idea she was recently new because she was very educated and answered all of our questions for us. So grateful for her helping us find our new bed!!!!

Ma
Review №19

The manager of the store seemed super knowledgeable, but the sales lady was not listening to what I wanted. She kept upsaleing and pretty much pressured us into buying something we didnt go in for. I literally just needed a mattress. Had my screaming children with me so by the time I got my barrings she had run my husbands credit and ended up getting two expensive items I didnt even go in for. If you know what you want and have a budget go straight to the manager. Wich is what I would of done had I not been so distracted with my kids. I needed a bed asap so by the time I realized she checked my husbands credit I just wanted to get by screaming children home.

Ma
Review №20

Awesome place. Large selection. Excellent staff. Excellent customer service. A++

Li
Review №21

I had excellant service at the Ridgmar store in Fort Worth, Texas. I had purchased pillows at the Weatherford Store but they did not have them in stock. The Ridgmar Store did and the next day I took my receipt and was able to pick them up at the Ridgmar Store. The lady who helped me was very kind and eager to help me. I would recommend this store for their service.

Th
Review №22

Justin Coleman was very informative and helpful.We are very pleased with our purchase

Sy
Review №23

My partner and I absolutely love our new mattress! We had a Very strict budget. After shopping at other mattress places around the area that couldn’t accommodate our budget, we came into sleep expert! With the help of Kaia, she helped us find our perfect mattress that we absolutely love! I can’t imagine buying from another mattress company. Wish we would have come here first! 10/10 recommend and will definitely be returning! Good and friendly service!

ja
Review №24

Very helpful in helping us choose the right mattress.

Pe
Review №25

Very professional and respectful experience

Ju
Review №26

I bought my new mattress from Amanda this week and it was such an awesome experience. It was so easy and simple. Amanda was so sweet and professional. I would highly recommend her if you’re looking for a new mattress. She will definitely set you up! Thank you so much, Amanda!! 👍🏻

j
Review №27

Justin is very knowledgeable and took his time to explain the difference in everything!! I will be buying from here going forward. Thank you Mr Coleman for your help!

Ke
Review №28

Manager was easy to work with and knowledgeable. Definitely glad we stopped in and can’t wait for our mattress to arrive tomorrow.

El
Review №29

Chris Fournier helped us get our first new mattress and made us a great deal with the base, pillows, and mattress cover. He was such a gentleman and so welcoming off the bat. He has such amazing customer service skills and really makes you feel happy and content. We will be coming back to this location for all of our mattress purchasing needs. He was super informative and knows what he’s talking about. Definitely thankful for managers like him!!

ke
Review №30

Justin was very knowledgeable & helped us select the perfect mattress for our individual comfort needs!

Je
Review №31

Great experience. My sales consultant, Ivan was very knowledgable and utilized their technology to address my concerns and assist me with options that met my needs. I saved $1200.00 dollars. I purchased a King matress with adhustable base on both ends. The product quality is excellent and the ability to provide me with a list of options was different from other places that I shopped. You get what you pay for and your sleep, health is not the place to be cheap. I will definitely purchase from Ivan again!

Da
Review №32

Melanie did a great job answering all of my questions.

As
Review №33

Katie was so wonderful! She was extremely kind and patient with us as we decided on which mattress we wanted to purchase. I would 100% recommend this business. I can’t say enough positive things about our experience.

K
Review №34

WE HIGHLY RECOMMEND Sleep Experts Ridmar. In Feb 2020, we had a problem with the mattress we purchased in Nov 2019. FORTUNATELY, Richard at Sleep Experts Ridgmar listened to our concerns and corrected the issue promptly. Within 24 hours from our initial contact, we had a brand new mattress delivered and installed in our home along with a long term solution. We wish all merchants stood behind their products like Richard and Sleep Experts Ridgmar.

Ji
Review №35

Kaia was amazing to work with. She was patient, well informed and not pushy. We would recommend this store to anyone.

Be
Review №36

Friendly staff and listened to my needs. Bed I got is amazing too!

Ro
Review №37

We walked into this Sleep Experts on July 4th, and got a great deal on a great mattress! We worked with Mike Thompson, who actually runs the Keller location, and found him to be super helpful, not pushy, and informative. A very good experience!

Ka
Review №38

Great service! So helpful ... few times I will say this but Katy is the absolute best! Her mom and her made me feel welcome. It was as is i already knew them!

Mi
Review №39

The guy working here was awesome. We did not have the money for a good mattress, so he sent us to their clearance store down the street. Those guys were awesome and I get to sleep on my new king mattress tonight!

An
Review №40

Great experience! Katie was very knowledgeable about all of the beds and helped me choose a bed in my price range without making me feel pressured. She got us a great deal and we will definitely send our friends here! Katie is awesome!

Au
Review №41

Bob was very knowledgeable of all the different products. He spent time with us explaining the differences and pricing. We returned a couple weeks later after comparison shopping and he honored the price he had quoted us previously. Nothing else we saw compared for the quality. Would definitely recommend. A+++

J
Review №42

Amanda was so helpful! We went in looking for a purple, but we weren’t too crazy about it. Amanda pointed us in the right direction and we ended up going with a beauty rest memory foam.

Pa
Review №43

Dustin was awesome in helping me pick out a good first bed for my apartment. No pressure, very knowledgeable and attentive. Store is neat, clean and has PLENTY to choose from. Delivery crew was friendly and efficient. A+++

me
Review №44

Nancy was very helpful in helping me find my perfect mattress. She even gave me some extra discounts and I received no interest financing for 2yrs.!! Awesome

Ri
Review №45

Sales person was very knowledgeable, friendly and attentive. Products were in stock with quick delivery. Very nice experience.

Ja
Review №46

Amanda was very helpful in getting me and my girlfriend our very first king mattress, she made the process quick and easy

Lu
Review №47

Amanda was amazing and helped us find the perfect mattress! Definitely recommend her!!!! We are mattress owners woooo

Am
Review №48

Great service! Our salesperson was very knowledgeable and wasnt pushy which is a nice change from other retail sales companies.

Am
Review №49

Everything was clean but we were the only people in the store .The sales lady with tatoo never greeted us .She had been in the back. She looked at us then the phone rang and she answered it .Never spoke to usThen a girl in a short dress came out from back and never said anything to us until we got closer to them . She said the other girl on the phone would help us. So we looked at beds then decided to take our money elsewhere. I had plenty to spend. You lost my business.

Ka
Review №50

Wonders customer service!! Nancy and Zunek were awesome. Thank you.

cu
Review №51

Bought our fourth bed from this location, this time from the wonderful Melinie. Weve been big fans of this store since our first time in the door years ago. Customer service is top notch. Thank you so much, Melinie, for making our purchase painless!

Ro
Review №52

Selection is ok but buying a matress here is like shopping at a used car lot. Same sales tactics etc. We purchased a mattress here 6 years ago and then bought another a few weeks ago. The sample in the store was what we wanted. Upon getting our new one it was hard as a rock and no amount of walking on it etc has made a difference. The return policy is the worst in the business. 70$ fee for shipping then another 10% of the purchase price. This is not how the rest of the industry works anymore. Comes as no surprise they filed for bankruptcy today.

T
Review №53

Kaia is great! Thanks, girlie!

Ha
Review №54

Amanda is a really good . So good experience lady .

da
Review №55

Was not greated when I came in and no one showed up untill the phone rang. Even tho there was 2 women in the store working in the backroom and we were the only coustomers there we still did not get help from eaither . They lost a sale today

Co
Review №56

Good service good prices

AM
Review №57

Very professional service and great quality beds

Ya
Review №58

Employee was sleeping on one of the beds when we got in there. After a few minutes he only greeted us and didn’t even offer help finding what we needed.

Li
Review №59

Excellent quick service on a Saturday!

Ja
Review №60

Katie was extremely helpful. Answered all of our questions and guided us in finding the right mattress.

Jo
Review №61

Awesome service thanks Nancy

Sa
Review №62

Great customer service

Information
14 Photos
62 Comments
4.6 Rating
  • Address:653 Sherry Ln, Fort Worth, TX 76114, United States
  • Site:http://sleepexperts.com/stores/mattress-fort-worth-tx-76114
  • Phone:+1 817-806-5180
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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