I went in to Denver Mattress look at purchasing a new pillow. I didn’t want to spend a lot on a pillow. Jacy was very helpful, attentive, and wasn’t pushing me to spend more than I wanted to. He spent time with me showing me several pillows and explaining each one to me so that I could make a decision as to which one was best for me. I appreciated his approach and felt like he genuinely wanted to help me. He was very patient as I tried all of them out. I would definitely return.
Outstanding service by both of the employees.. they answered my questions ..went way and above in customer service to be proactive to my needs.. will purchase all of my mattress needs with Denver just based upon those two gentlemen also purchased gift certificate for members of my family as well!
Very happy with our purchase! The sales associates were very helpful! Wyatt was a fantastic help!
Our saleswoman was fantastic, she had great knowledge of the product. They have a great selection for you to try out. There bundle deal, the 10 year 365 day warranty, and the labor day sales were awesome. And the Denver mattress we chose, in our opinion, happened to be the best compared to the other brands they had. The price of the mattress too was much cheaper than other brands.
Wyatt is an amazing sales representative. She was extremely knowledgable and not pushy at all. She helped explain the differences between the different models and helped my wife and I find what was best for our needs. She didnt try to upsell us on extra things. She even sent us a personalized hand written letter after our first visit to the store while we were thinking about what we ultimately wanted to purchase, which was really nice and you dont really see that much. That made our decision to purchase a few days later feel even more like the right decision. I will without a doubt be purchasing all my future mattresses from this location.As for the purchase, it is too soon to tell if the mattress is good or not since it takes some time to settle and today is the first night we will be sleeping on it, but we have high hopes for this mattress. A few items we ordered were out of stock, but she will call us once they are in stock so we can pick them up. We were offered the option to have them shipped to us as well, but we dont mind stopping back.Overall, you wont go wrong shopping at this location. Be sure to look into their store card, which is useable at the surrounding stores as well!
The sales team is great. I cant remember the name of the young man who helped me but he was very educated on the product and able to answer all my questions.
Susie was amazing!!! She took into account all of our needs and got us exactly what we wanted for a great price! I can’t Thank her and Denver mattress enough!
Quick and easy!!! Directed me to the right mattress for my needs! Didn’t oversell it and gave great info. If you need help ask for Brandon. Quality customer service!
Jacy at Denver mattress was so helpful! And so kind to even our toddler, he talked us through everything and explained into detail about what we were looking at buying and getting us set up for financing. They had a huge selection and great deals! I highly suggest them!
Being greeted from a friendly staff as you walk in is always nice to feel welcomed and appreciated that you’re there. This store had what I needed even though I thought it was a long shot for them to have something as small as a power cord, they had it in stock. Wyatt is very personable and eager to help.
The assistance we received from Susie was detailed, and highly relevant to our needs. She took the time to explain the uniqueness of each mattress set. She did an excellent job!!!
Very impressed with salesmanship knowledge, made our choice very easy
We needed an affordable mattress as quickly as possible. After calling ahead to find out what was available we were able to walk in and buy a full size mattress, load it and be on the way home in less than 30 minutes. The customer service rep on the phone was helpful and Jacy was great to work with in store.
Jacy at Denver Mattress is a terrific sales representative. He answered all my questions, listened to my concerns and followed up on all issues related to my purchase and delivery of the items. Top notch! Denver Mattress is lucky to have him on their team!
Jacy was great! Did a custom pillow fitting for us and had a lot of information to share about the different types of pillows. Very informative and helpful while also not being over hearing about us making a purchase. We will definitely be back!
Brandon was very helpful when choosing a mattress for my child. He explained pros and cons between some mattresses I was considering. He was very professional. Great experience.
Wyatt was super knowledgable and considerate of our individual sleep needs. Wyatt helped us make a decision painlessly with no shortage of patience with all of our questions. The experience was enjoyable and the transaction was transparent. We will definitely return for any future needs!
I had a great experience. Nolan First was my sales person. He was very knowledgeable. He had me try out several mattresses and also the purple pillows to go with each mattress to see how each would feel with the different mattresses. He also sold me on the electric ones. I couldn’t afford to buy them at this time but I will be purchasing one soon. He also talked me into the comforts of the seat cushion for the car. I was very pleased with him.
Wyatt the manager was extremely helpful! He was very nice and had lots of great information! I was very pleased with how helpful he was. He was not pushy at all and was set on finding the right mattress for me!
We had a great experience, James was professional and kind. He helped us get the best deal possible on our new Temperpedic bed purchase. I highly recommend.
Slept comfortably on a Denver Mattress for 14 years so when it was time to replace it, I went back. Wyatt was my helper/explainer and he was excellent. Very happy with my purchase and shopping experience.
Nolan was so awesome! Very knowledgeable and kind. Great experience and will definitely return for another Purple mattress! Thanks so much for great service!!
Great customer service from both the knowledgeable and kind salesman and the the person who helped load the mattress. Very impressed!
Very pleased with my experience at Denver Mattress.Jacy was very knowledgeable with all the different mattress’s and adjustable frames that I had questions about. He was able to answer all my question and guide me to the right product that fit my wants and needs. I truly felt like he cared about helping me find the right fit for what I came in for.I’ll definitely be a repeat customer.Thanks again Jacy.
We came looking for a mattress. Our intention was to get one for our recently purchased camper. Jacy was very helpful but not intrusive.Pleasant shopping experience with just the right amount of professionalism.
Brandon Was super knowledgeable and took his time explaining everything while not being pushy. My kinda salesman for sure. Give him a raise!!!!
Wyatt was excellent help! Knew everything about the beds without having to look it up. From price to features he answered everything without a hitch. Definitely would order through him again!
Upon entering the store we were greeted however no one asked to help us. So we explored on our own. Someone did answer questions when we asked. It didnt take long to find what we liked and everyone was friendly. But no one offered to help or even asked if we had questions when we got there which was a little odd. Maybe its better than being bombarded and followed around the store though.
Salesman did excellent job making sure we had everything needed for new mattress and frame.
Felt like our needs were met when we came here. Brandon listened to exactly what we were asking for, and helped us browse accordingly. The financing process was a breeze, and he had an answer for every question. So thankful to our friend that recommended Denver mattress to us, because they did not disappoint.
Just purchased a Purple Hybrid Premiere #3 mattress with an adjustable base. Brandon, our sales clerk, was excellent. He was very professional, new all the products and answered all our questions. Look forward to taking delivery.
Great service. Salesman Jacy showed me options that fit me. He was not pushy and let me have time to make a decision.
Very nice salesgirl. She gave us all the information we ask about and was very nice to work with ..would go back and do business with her anytime.
Sale people arent overbearing and provided pretty good advice for similar brands depending on what you were looking for. I was impressed.
Brandon was super helpful. No pressure sales! Highly recommend!
Brandon was very helpful and friendly. Made sure we knew all the information before buying. Including all the deals and financing options.
They were very friendly and helpful., they have good quality mattresses at very good prices.
Brandon was awesome to deal with! Thanks for the great service!
Nolan is extremely knowledgeable about all products, very friendly and helpful. I have purchased from Denver Mattress twice in the last 3 months. Very satisfied with products and services. Susie helped out as well on todays visit and she was also very nice, knowledgeable and helpful. Great teamwork!
Jacy was very helpful in purchasing the right mattress. I had one thing in mind, but after talking with him he told me what I originally came in to purchase would not be the correct mattress to provide the comfort needed. Didnt try to sell me a higher priced mattress just to get a sale. Very satisfied customer.
Good mattress, price, and service. After shopping at a few other big name places in town and having sales associates literally not leave us alone, even after being asked, and then being quoted 7x the price Denver was a breath of fresh air! Brandon, our sales associate, was very helpful. He checked in but overall respected our wishes to look and then was their when we had questions. Plus they were a great deal cheaper on their products which were the same brands as other places. The delivery company 100% could have been better! The plastics on our mattress was ripped up and the mattress, sheets, and mattress protector were all dirtyfrom being thrown around in the back of the truck. Dirt washes out so not a big deal but I could see a mattress getting damaged easily so no 5 stars here.
Brandon was very helpful today when I shopped for a bed. He was knowledgeable, gave me time and space to look around, which I really appreciated. I didn’t feel pressure at all to buy something I didn’t need/want. He made my experience very pleasant.
Very helpful. Only thing was we had to ask for help.
Susie at Denver is by far the most knowledgeable and caring sales person. Not only can she field an answer any question that I had concerning our mattress purchase, but her follow up and personal approach to the transaction reinforced why Im a dedicated Denver Mattress customer.
Amazing service… top notch, very patient with such an important purchase.
Jacy was extremely knowledgeable and helpful. The experience was flawless and I would recommend them to anyone who is interested in a mattress set.
Amazing staff, they do not pressure you to buy anything. Definitely recommend this store. Only downside is I have to wait 3 months for my bed frame to arrive.. .. But due to the pandemic thats not their fault. Very pleased with the service I received.
Brandon was very friendly and helpful while we were looking for a new mattress for our daughter. He answered all of our questions and made sure we had time to make our decision without hovering. We have purchased 7 mattresses over the years from from Denver mattress and we have always been happy, today was no exception. Thank you Brandon!
Brandon was amazing greeted me right at the door and showed me everything explained everything to the T was really knowledgeable cant wait to try out the new bed
Great selection of products and gray customer service!
Had to change mattress out for a different one. Didnt feel like the one we purchased. Spent hours looking at mattresses and felt we chose the correct one for us. To have a let down and loose $400 dollars to swap to another one.
Great service. She took the time to listen to our needs and wants, then showed us different beds that fit us. We really feel that we have purchased the perfect bed!
Jacy was very helpful and informative as we shopped for the right mattress and pillows. He was knowledgeable and answered every question we had.
Friendly staff, very informative! Jacy was great!! Thank you
We worked with Jacy Johnson . He was wonderful very friendly. He answered all our questions and didn’t rush us . We made our decision based on his expertise and helpful advice. Would definitely buy from again.
Very please with Jacy’s knowledge and professionalize.
Great customer service!! Top notch! Will do business here in the future! Brandon is the guy to talk to! A+
Susie was so helpful and nice, she made my first mattress buying experience smooth and wonderful, thanks so much
The sales staff was very helpful and knowledgeable. We were able to find a bed that suited both my wife and I’s needs.
Wyatt is the guy to ask for if youre in the market for a mattress. Patient and funny without being pushy. Made my purchase experience easy!
I had a wonderful experience shopping for a new mattress for my bed. I knew what I wanted and explained it to the young lady. She directed me to what I needed and what best suited me and my budget. With all my questions answered, I decided that was satisfied and bought it on the spot.I look forward to having a good nights sleep once it is delivered.
Very nice place! Customer service was wonderful!
The salesman was kind, efficient, and knowledgeable.Only real issue were the lack of beds they had in stock. Otherwise, it was a great experience.
Great service - Great Prices. You also get a wonderful warranty that you will not find on Amazon. White glove delivery available. Plus, their financing made it an easy decision. Shop Local!
Very nice sales person.Very knowledgeable
Extremely helpful! We were helped by Susan Belchner❤️ She was hands down amazing when it came to helping us pick options!! Everyone in the store was super nice! Thank you Susan!
Large selection of various brands. Sales person, James, very knowledgeable and patient with all of my questions.
Wyatt not only knew every detail about the products but he was able to assess our needs and guide us in the right direction. We purchased TODAY because of him. Thanks Wyatt!
The sales process and sales person were a positive experience. Will rate again when we receive the mattress.
I walked in not knowing how to even begin - Jacy was incredibly helpful, knowledgeable, and friendly. Within an hour I made a decision, went through paperwork, and walked out a happy customer with a new mattress on the way. Thank you!
I went to Denver Mattress in need of a bed for specific back and neck problems that I am dealing with due to the COVID-19 virus, it brought out underlying conditions I did not know I had, which left me in a lot pain. Nolan was the gentleman who helped me there, not only did he listen to my needs and problems I was having, he helped me. Not only did he help me find the bed to meet my needs physically, I was in a financial bind also due to Covid-19 and on disability. He was so patient, kind, and understanding. We were able to work out pricing so was able to get the bed I needed for the long term problems I have to face. Thank you Nolan for all of you help.Lindsay
Excited about our new mattress. Brandon answered all our questions! Even told us what was in stock before we asked. Thank you!!
Everything is so expensive!Not that there stuff is more,Im just poor.
Friendly with not overly pushy salespeople. They were very knowledgeable & worked well with our kids! A good selection, we have purchased good quality furniture from here. Worth every penny
I was so impressed by the knowledge wyatt had about mattresses at my visit to Denver mattress after going to two other mattress stores I could tell the difference between good quality mattresses and less quality mattresses so I went back to Wyatt and purchased mattresses
Denver was our 4th stop of the day on our mattress shopping trip. We saved the best for last as we found a large selection, high quality, and excellent service with our sales associate Wyatt Coutlee who taught us more about the product than the previous three stops. We will be back for the next home project!
Great experience. Went in and got helped right away. Found the mattress I needed and paid a great price. They had it in stock so I took it home right away.
Worked with Nolan on choosing a new queen size mattress. He was very knowledgeable on each mattress we looked at and he recommended a couple popular ones before making our choice. We chose a medium firm mattress and so far it’s a bit firm but he said it should break in over time. We talked about how we needed new pillows and he showed us a couple really nice pillows that were marked down which was a steal of a deal. Thanks Nolan!
Very nice and clean store. Jacy was very helpful and knowledgeable. Will forsure be coming back for any future needs.
We had Brandon as our sales rep. There was no high pressure sales he asked what we were looking for and showed us several options. I would recommend Denver Mattress.
Brandon was very nice and friendly and not pushy in the sales process. This is the 2nd mattress I have purchased from Denver Mattress
Brandon was helpful, knowledgeable, honest and efficient. He made buying a mattress seamless and pleasant! Thank you!
Wyatt was very helpful, answering all our questions & assisted us in finding the perfect new bed for us.
Brandon at Denver Mattress (Fort wayne,In) was extremely helpful! Never had a large purchase experience go so well! Very informative and professional!Thank You Brandon!
Brandon was a great salesman. Really knew his stuff. Overall experience was great at Denver Mattress. Still waiting on my mattress to show up. Scheduled to be here in a couple weeks. I will update this review if necessary but doubtful. Need to find out what type of mattress will work best for you? Go see Brandon at Denver Mattress.
Great servive. Our salesman, Wyatt, left us alone to shop and checked in periodically which we appreciated. Very knowledgeable
Jc was helpful and did a great job answering our questions and showing us around.
Branden was great! He made sure we had everything we needed to make an educated purchase and even helped us save some money. If you need a mattress go see Branden!
Great sales lady, Susie. Very knowledgeable and nice.
Susie was very friendly and knowledgeable about all my questions..cant wait for my mattresses!
Great place to find a mattress and other furniture. Nolan was amazing. He was so knowledgeable and patient. He was able to answer all our questions and we got the best bed for us!
Brandon was very friendly and helpful, would highly recommend
They require you to buy a mattress cover to be able to have any type of option for returning a mattress if not satisfied.Then it gets better, they did not even have the mattress cover in stock.This company has completely lost the concept of customer service.I did make the purchase because I do like the quality of their mattress, it is the other customer service issues that need to improve.
Satisfactory Sales person Very knowledgeable and helpful
Thus was the best mattress buying experience we could have hoped for! The manager, Wyatt Coutlee, is extremely knowledgeable, very professional, and a genuine nice person that we feel truly cared about us and spent the time to find exactly what we needed. We looked at online companies and at other local stores but we would highly recommend Denver Mattress and Wyatt if you are looking for a new mattress ‼️
Our sales person, Jacy Johnson, was very knowledgeable and very helpful.
Great service and they had what we needed in stock
Brandon was fantastic at selling me my mattress! Not pushy, answered all my questions, extremely professional!
We went to Denver mattress I was needing a new mattress my hibernation mattress got a leak and because the flood I wanted a real mattress now Brandon was super and helping us to get just the right one for us he did a awesome job so knowledgeable about all the products very good experience