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Image Cars Incorporated
1015 W Coliseum Blvd, Fort Wayne, IN 46808, United States
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Image Cars Incorporated
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Ca
Review №1

Until my Image Car Experience, I would have preferred a dentist visit then go look at used cars, that was until ***** IMAGE CARS***** changed my mind! It was so *****stress-free*****, *****No-pressure sales Tactics***** and painless to purchase a used vehicle. ***** Chip was awesome***** so helpful and honest and even after purchasing the car they continue to ! WOW ! me with their ***** Excellent--customer service*****. They really care about you and selling you a good used vehicle. I love the convenience of knowing they can help out if I have any maintenance issues and so quick to get it done! Highly Recommend and will always buy from them in the future.

No
Review №2

I bought a Honda Pilot from Image Cars in April, and I had an excellent experience. I went in by myself, a single mom who knows next to nothing about cars, and felt like the person who helped me, Chip, was transparent, honest, and not pushy at all. I looked at two cars, and told him I’d like to sleep on it, he didn’t ask me a bunch of questions, didn’t push me to “buy today or it’ll be gone tomorrow,” he just went on my time. As I was leaving that day, his manager came out to ask what I thought about the cars I drove. I told him that I liked the Honda a lot, but wanted to sleep on it. He didn’t push me, didn’t guilt me into staying, told me to take all the time I needed to think it over. I ended up going back that night and purchasing my car, being confident that it was my decision, and that I wasn’t talked into something that wasn’t right for me. They let the cars speak for themselves, they’re honest about what seems to be wrong or right, and it really seems as though they only buy and sell quality. I’d recommend Image Cars to anyone I know, and would purchase from them again! Helpful, honest, kind, relaxed staff, just what I needed when buying a car by myself!

Ca
Review №3

I came here after a mechanic recommended this place too me. The mechanic said he sold quality cars. He was definitely correct. The owner was very nice and seemed to care deeply about having a reputable business. I took our car over to the mechanic for inspection and sure enough there was nothing wrong with it. He was very reasonable on price as well. I have confidence our car is going to last for a long time and plan on buying from him the next time I need a new car! Highly recommend.

Sp
Review №4

Our experience was nothing short of fantastic. We worked with both the owner Amar and the sales rep Chip. Excellent customer service and absolutely no pressure to buy. They were very knowledgeable about the vehicles and even offer extra services such as maintenance, new tires, detailing, etc. The car we purchased is a Honda Odyssey Touring 2012. The prices are great, cars are maintained very well, and theres a wide variety to choose from. All in all, we highly recommend visiting Image Cars for your next purchase.

Sa
Review №5

I had a great experience buying a car from Image. Its a family business that cares about integrity. They printed the Carfax for me. if youre looking for a used, affordable Honda or Toyota, the selection is great. The owner even called me a few days later to follow up on the purchase.

Gr
Review №6

My fiancé and I spent a week driving to every used car lot in the Fort Wayne area. Every car we took in to inspect had copious amounts of repairs needed. Additionally, they were overpriced. One mechanic we went to sent us to Image Cars saying that they sold great cars. He was right. We had the best experience. No one was pushy. They showed us what we asked for and they even stayed late to let us test drive, as we got there right before closing. The vehicle was in exceptional condition and they sold it to us at a more than fair price. They also promised to fix anything that was wrong with it in the first 30 days, and they held true to that promise. This is the only car lot I ever care to shop at again, and I highly recommend them to anyone.

Ch
Review №7

Absolutely satisfied with business today! Bought a Scion & the customer service was amazing! No salesmen here, its all casual & no pressure. I feel as though they meant the best for me & made sure I left with what I had my eyes on! Very eager to recommend new customers! My roommate will be a client in the near future as well.

Li
Review №8

Amar and his team are the best people in the automotive business! Truly a gem of Fort Wayne. Our entire family comes to him for any and all car needs, and he always delivers and then some! Hes experienced in the business, and it shows, will always give honest, helpful advice, and is a pleasure to work with. I recommend Image Cars and Amar to anyone looking for a one-stop-shop in the automotive realm!

St
Review №9

Bought a Highlander from them! I love it!!! Anytime something has needed fixed they have taken care of it!!! Im so happy I bought a vehicle from Image Cars!!!

Al
Review №10

Bought a Honda minivan from image in April I believe and was super scared to buy from a car lot. I had a few concerns which they fixed right away after getting the car inspected by my mechanic. About a week later the power steering high pressure hose broke I went to them crying thinking it was oil (lol) and they fixed that too even though it wasnt covered under the warranty. I ended up being really happy with my purchase!

Me
Review №11

We have purchased our last two cars from this dealership. I couldn’t be more pleased with the value and the willingness to help out if any issues occur. The customer service is A+ and I have very high standards as I used to work in the service industry. This is the only place I will shop for cars in the future. I would recommend this dealership to anyone. Thank you!

Ro
Review №12

Chip and the owner did a great job finding a van for my family and I. They were very friendly and had great costumer service. Will be back in the future to do more business with them. Thanks so much for everything!

Ph
Review №13

The warranty they give you is great! They stood by the warranty and fixed a starter issue and a battery issue. Gave us no fuss or headache about it, bring it and we will fix it. Got our title earlier than expected.My wife and I will definitely be doing business with Image Cars again.

Mi
Review №14

Great place to look for a car.Had a smooth and pleasant transaction here while vehicle shopping. Family owned so the environment doesnt feel overly serious. Very little pressure from the sales people and they even let me test drive the vehicle on my own. Shortly after purchasing, I noticed a noise coming from one of the tires. Im not a mechanic so I did not know if it was a suspension component or something else. It was diagnosed as a worn tire and they gave me a whole new set at very little cost.To date the easiest place I have purchased a vehicle from.

Ni
Review №15

3 weeks ago, I purchased my beautiful one owner 2013 Honda CR-V EX-L from Image Cars. Chip helped me with the process. I knew what I wanted and everything went smoothly. Chip was very nice. This was the best, least stressful experience I have ever had purchasing a car. They checked the CR-V and topped off all the fluids and gave it an oil change before I took it home. I also love their great selection of Imports. I definitely recommend them to anybody. They have a good atmosphere.

Ma
Review №16

Bought a reasonably priced mini van from Jacob excellent customer service I explained that it had a rattle in the front end and they agreed to fix it turns out they replaced most of suspension in the front end I would definitely recommend them

em
Review №17

They sell junk cars. Let this be a warning. JUNK!!!

Am
Review №18

Amazing service. No pressure sales. Fabulous service warranties. It’s difficult to find a trustworthy car dealer and mechanic. Well here ya go! Look no further.

Me
Review №19

Highly recommended! Honest and friendly.

El
Review №20

I had a very hard time trying to find a place that would work with me like how amar and chip did at image cars they were very helpful and i am very happy with my new car!

Ol
Review №21

Unbeatable prices for clean used carsDrove from pittsburgh with a friend to get a 2014 highlander for a client...the price unbelievable, the vehicle on point!Im definitely gonbe visiting soon....!

Ju
Review №22

Recently purchased a vehicle at Image Cars and very satisfied with the service. Friendly people and simple transactions. Done easily!

He
Review №23

2nd purchase & just as happy!Competitive pricing and great service.Responsive to calls and text.If you dont see exactly what you want, they will probably find it.They will work with you without pressure.Found the accessible vehicle we needed for our family without sticker shock.Thanks again!

Sa
Review №24

Bought my 2016 Ford Fusion here at a great price. Had issues at first but the boss man said “Don’t worry about it I got you”, got new turbocharger installed for free. Great owners and great service. Shout out to my boy Min

sh
Review №25

I did it again, I just purchased my 4th vehicle from image cars. Im someone that loves to shop around and find the best deal. I dont like dealerships that push you around and try to force you into a vehicle and then sell you everything under the sun for that vehicle. The team at image is different, Chip, Amar and others are very different, they let you decide what car you want and then work with you to get the best deal, there is no haggling needed the cars are already priced lower than they should be, and they will still knock some off for you. Im writing this review because Ive been scr#$%$ over before at other dealers and I hate hearing about other people going through that stuff. Save yourself the headache and go check out image cars .

Al
Review №26

My husband and I LOVED image cars! We worked closely with their salesman Minn. We had an old beat up trade in we needed to get rid of so we could get into a Newer used car ASAP! Their prices were great too! Min helped us get into the car I’ve always wanted at the price that was best for us. Don’t waste your time at the big fancy dealerships! If you want a good deal and great customer service, head over to image cars!!

Ke
Review №27

DO NOT BUY FROM HERE! Like many of the comments before me, I have had nothing but problems with this place. My husband and I bought a van from them last year (March of 2020). We noticed the front end had been in a wreck but fixed, the driver side door lock was broken, there is a chip in the windshield, and the back hatch was unusable. We were promised if we paid full price, that those things would be fixed in a short time. We needed a large car in a hurry, due to me being very pregnant, so we ended up purchasing it anyway. My husband has now called them MULTIPLE times a month and has even shown up at the location. Amar has always been too scared to talk to us. He always brushes us off or hides in his office. One time we called, the man on the line said Amar was there and he had to put us on hold to get him. We were on hold for 10 minutes before the same man got on the phone and said Amar had just left and to try back another day... We have had this car going on a year now and we have yet to make ANY contact with Amar. We have now had to buy another car to accommodate my large family, and we are still paying on this worthless van.

ch
Review №28

Pretty disappointed with the service. Bought a 2015 Sienna at the end of June. One of the seats wouldnt go up so they said we could bring it in in a couple of days to have it fixed. Every time we would try to arrange something, they would say they couldnt do it or they wouldnt put us on the list. Thats fine, we finally got the seat up ourselves. 2 weeks later we had an issue with the head gasket (had already had the car pre-inspected at Toyota before purchasing and it checked out fine). No big deal, Chip said that they would get it fixed. It has been there for 2 weeks and I still cant get an answer on when it will be finished. I understand that a head gasket is a big job, but my disappointment comes from not getting any answers whenever I call to check on it. They just tell me they will check and call back, which they never do.

Ca
Review №29

Best buying experience I have ever had. I couldn’t have asked for better service!!

Mc
Review №30

Our family is new to Fort Wayne and we were looking for a mini van, and image cars had so many options! They worked with us and we got a great price. Highly recommend! Thank you so much! When its time to purchase again we will be stopping by!

Mo
Review №31

Image Cars has THE best customer service in Fort Wayne. They made purchasing a car so easy! The owner and employees are so nice/welcoming and if I ever have an issue with my car they never hesitate to invite me back to help. I will always refer my friends and family to them!

Da
Review №32

Bought this nice A3 at a very competitive price. I looked at other cars like this one and bought this one for WAY under what everyone else was offering similar cars for.

Es
Review №33

Beware of this place. I went all the way from Cleveland to their location and was told false information about the vehicle I purchased. I purchased a Honda pilot and couple months later the transmission failed. Ive called the place and it seems like they dont care anymore not to mention parts were missing from the vehicle that I was promised ill receive and didnt. BEWARE you got my warning. The vehicles will break down on you before you realize it.

Mi
Review №34

I had a really good experience purchasing from here. When I came in to this dealership, I had one vehicle I wanted to look at and was clear about that fact. The salesmen were fine and respectful about that fact, and did not try to get me into anything I didnt want. They were also no pushy at all, and let me take my sweet time talking to people about the vehicle and take my time on my decision. When I went to pick up the vehicle, it was on a very cold day (-20 degrees F) and my new vehicle did not start. Min, the salesman jump started it, and made sure it wouldnt happen again by testing it again. It failed once more, so they replaced the battery with a brand new one. That is great customer service and what should have been done, and they did it without hesitation. These guys are very nice, and their selection is great. They also offer a limited warranty with their vehicles which is nice. If I should run into any problems they have promised to help me. So in the event anything happens I will update this post and how helpful they were about it after already making the sale, so that some of you reading can have piece of mind buying from this awesome dealership. Five stars guys, keep it up!

De
Review №35

Awesome customer service, great deal, very family friendly, I was very satisfied with my purchase and service. We will come back again

Sh
Review №36

I went today looking for a dependable and affordable car. Chip was upfront about outstanding repairs and friendly. I ended up purchasing a vehicle with ease. I would definitely recommend this place.

za
Review №37

Before I purchased my vehicle, I noticed that their were few missing parts on the vehicle ( tail gate lift supporter) (trunk shocks springs) ect. I was told by the owner Ammar that he will ship them out to me. It’s been over 3 months and I haven’t received anything from him and each time I call him or text him which I have proof, he says he’ll get back to me and of course he doesn’t. I’ve been lied to so be careful if any of you get into the same situation.

Au
Review №38

Image Cars is undoubtedly the most legitimate and respectable used car dealership in Fort Wayne. I had a great experience purchasing my 2010 Honda Accord thanks to Amar, Min, and Chip. The car was in stellar condition for the miles it had, and I was offered an unbeatable price. A couple weeks after purchasing the car I discovered the car was experiencing timing chain issues. I simply contacted Image Cars, who repaired the vehicle at a timely rate and charged me nothing for the service. Image cars takes care of their customers and gave me a great car buying experience. If youre looking to buy a car, I would recommend stopping by Image first.

Je
Review №39

Love Image Cars! They always takes care of us. Whatever we need, Amar makes it happen. We have purchased multiple cars from him and have always been very happy with our purchases.

Da
Review №40

Chip was my salesperson and Jacob was the manager that I dealt with. Both Jacob and Chip made the car buying experience very easy and very clean. Chip even drove the vehicle that we decided to purchase an hour an a half away from his dealership for my wife to test drive personally in snowy and wet conditions! If thats not dedication I dont know what is! I would definitely do business with both Chip, Jacob and Image Cars Incorporated again in a hot second! 5 stars was easy to give!

Le
Review №41

Amazing car lot with exceptional vehicles for sale. It was a relaxed experience and Chip worked hard to make sure I left with the Camry Id fallen in love with! I highly recommend Image!!

C
Review №42

We spoke to them to verify a vehicle availability. They said someone was interested, but we were free to purchase since they hadnt put any money down. After driving 1.5 hours to their location, they inform us that even though they had not yet received the down payment from that individual, they had decided to hold the vehicle for them and we couldnt purchase. Wasted 3 hours of our time and gas. We were happy to take our business elsewhere. 10/10 would NOT recommend.

St
Review №43

One of the best Car stores in the area,Nice, friendly people.Great prices and quality cars.

Um
Review №44

This is easily the best place when looking to buy used cars. Best rates combined with very good customer service. I had a really good experience with Amar and Min. Have recommended it to my friends and will continue to do so.

Am
Review №45

They had multiple vehicles up for sale with flat tires, some were pouring fluids, some needed to be jumped in order to test drive, etc. Dont go here.

Wa
Review №46

My experience is awesome with Image cars . Chip went above and beyond to help me. Emailing me about a certain SUV 2007 Lexus 400H Hybrid. Which I bought. Amar the owner gave me till a Monday to buy the SUV. Since my money wouldnt be available till. He is a man of his word and an awesome person and business man .All the staff there are very nice and very helpful. When you have a problem after the sale of vehicle they will do what it takes to get the problem fixed. If you need a good excellent used car with a Carfax report thats good come here to buy your next car. Also Min is an awesome guy and Salesperson. Thank you Im age Cars . I just love my Hybrid SUV.

Sy
Review №47

My husband and I recently purchased a Honda Odyssey at Image Cars. Talk about low prices and INCREDIBLE customer service! Amar and Minn were so helpful, friendly and quick to answer any questions we had. After leaving the dealership, we noticed the doors on the van were not working correctly. We called in and they had everything fixed within 24 hours at NO CHARGE! We are so impressed with the fast and thorough customer service. We will be back!! Thanks again, Amar and Minn! We love our van!

Ma
Review №48

These people are amazing. Very knowledgeable and take care of the customer.

Ta
Review №49

Just bought a Honda Civic LX from here 3 days ago. I initially had my heart set on a different Honda Civic but once test drove I decided to pass. They were very concerned about what I was looking for. They asked lots of questions to make sure that what I needed was met. They never once tried to push me into a specific car, or a car out of my price range. Once i saw the LX they were even willing to work with me to get it within my range. These guys were awesome, did an absolutely amazing job and made me feel like what I needed and wanted mattered. Recommendation 10/10!

jo
Review №50

I really recommend Image cars for anyone looking to buy a car. #1. They have a great inventory. #2. They dont do massive markup on their vehicles. When I sat down with the salesman he pulled up the car I was interested in online and compared their price with other dealerships in the area. Theirs was definitely the best price. Most of the other cars had more miles and were going for at least $1000 more than what they were charging. #3. They dont pressure you into buying a vehicle, they are very laid back and help answer any questions you may have. Chip was easy to work with and very friendly. #4. They are honest and take care of you. Two weeks after I bought the car, the radiator went out. I called them to see if it was covered under the warranty. It was not, but they covered it anyway. They repaired the vehicle and didnt charge us a dime. Stellar service. It was a huge blessing. While you may be skeptical when you drive past the lot and think itll be another run of the mill small time dealership, if you take the time to actually stop in youll quickly realize that these guys are awesome. They are top notch and professional. Give them a try, you wont regret it!

Ge
Review №51

Genvieve BennettWe have bought both of our vehicles at image cars. Min was very helpful in helping us find what we needed and not pressuring at all. Amar the owner is incredibly sweet and honest. We took both vehicles to our mechanic, they fix the things we asked them to without hesitation. We will definitely be buying our future cars from them. Highly recommend image cars!

La
Review №52

The owner Amar treated me and my family better than I could ever have asked for. I feel truly grateful. Excellent vehicles. I would definitely buy another car from him

Ad
Review №53

I got a 2006 Honda CRV from Image Cars and I couldnt be happier with it. The car was in pristine condition for the amount of miles it had. The service was great. They helped me all the way through the paperwork and everything. These people not only provided me with a great car but also outstanding service. I will definitely get my next car from here.

Ma
Review №54

My boss Kimmer was in a accident and the guys took off.and they totaled her car only had plpd insurance so no help that way these guys helped her above and beyond. So I said Id check them out but never got a chance be able to because my brother told me about a great deal on a car from one of his friends and guys what same company.. So if youre looking for a reliable vehicle and great customer service check out image auto they have cars everyone can afford...

Jy
Review №55

Very enjoyable experience.

Br
Review №56

Chip and the owner were amazing, great customer service and such a friendly bunch! We asked them to fix the tire pressure problem on the car before we bought it and they didnt hesitate to do so! Highly recommend this place.

sh
Review №57

Had a pleasant experience today at Image working with Doug Butler. Found a Forester XT that I have been wanting for a long time and I was able to get a fair price on it without any drama. Doug has been in the business for a long time, experience like that is always helpful. Everyone there was helpful and worked together to get me in and out during a busy Saturday. Cant ask for much more than that!

al
Review №58

Always super friendly staff is amazing I have bought 2 cars frim them and will go back again .

Ci
Review №59

Great experience helping a friend buy a car here. Chip was friendly and helpful. When I asked to come back and test drive a car, Chip had the car ready to go at the time Id requested. He was upfront about some issues the car had (which were confirmed by the mechanic who looked at the car) and then had the repairs promptly taken care of. When my friend made the purchase, Chip was knowledgeable about insurance and licensing issues. I highly recommend Image Cars.

Ch
Review №60

So I got my new baby 2015 Honda Civic Si for a decent price here. Min took care of me, very cool guy! I come back 10 days later because my fog lights were bad and they took care of the whole thing. Very nice service.

Ib
Review №61

Great place to buy to car from. Honest and helpful people I bought two cars from them in last two months and I am pretty happy with their deals and services 👍

na
Review №62

If I could give them 0 stars I would! I have only had my car for 1 year and had to put more money into it then how much it’s worth!!! Every time I turn around there something wrong with it.. I will never get a car with them again nor send someone to get a car from here I called them the first time it broke down they were VERY RUDE and wanted to charge me a arm and a leg to fix it and at the time I only had it for 4months!!!! Never again coming here!!

B
Review №63

Just bought a car from these guys today. Very pleased with how things went & the deal we agreed upon. The car needed tires & some brake work, which they fixed at no extra cost. Its a father and son run business, with additional employees; all were very nice.

Ra
Review №64

We went to look at a mini van on the lot and once the vehicle was started it started squealing I immediately knew the sound and choose to walk away. He then showed us another van that struggled to start and had completely bald tires and the trunk didn’t open. He has so many vehicles on the lot you can hardly move around. So many he can’t take care of them all leaving most of them in poor condition at best. I saved myself the headache of buying a lemon from him I suggest you do the same.

Br
Review №65

I dont like games, pressure, or all the typical BS that goes with buying a car. Jacob, Aaron, and Chip made the whole buying experience simple and painless. Zero pressure, no games played during negotiating. Just a straight forward deal on a good clean quality car. I think Jacob personally hand picks all of the cars for the lot and prices them according to fair market value I did not feel the prices were over inflated to begin. They provide car fax on every car, and will have my business in the future.

Rh
Review №66

09/29/2020---Once again Amar sold us an awesome car at a great price! This is the 3rd car this year our family has gotten from Image Cars. Start here first and you wont have to go anywhere else! Amazing customer service!!!Chip and Omar are awesome! They have such a great selection of nice cars. Everything we drove was in top notch condition. They made us a deal on our new Nissan that was perfect for our budget. I would highly recommend them. It was great to do business with them!

Ed
Review №67

Omar the owner is vey nice and his employee minn helped me pick out my acura rdx definitely a honest business and i will definitely shop here again great cars at great prices. If u want an honest car palce this is Definitely the place to go.

St
Review №68

The folks at Image Cars were amazing! Chip made the whole process really easy for me, and made me feel comfortable every step of the way. Im so glad I made this purchase. If youre looking for a quality used car at a great price, Image Cars, Inc. is an excellent choice!

Je
Review №69

Great customer service and great car! Found the perfect car for our son with personal assistance from the ownerThank you and we will be back again!Craig O.

Ri
Review №70

This is one of the best car dealerships in the entire Tri-State area. I have never had a better experience at a car dealership in my entire life! Recommend this place 10/10.

Al
Review №71

I don’t even know where to start, everyone there was amazing! So fair and honest! Wonderful wonderful experience, I highly recommend this place for people and will be doing so whenever I get a chance!! Thank you Image Cars for my amazing vehicle!

Jo
Review №72

Bought my 2009 Honda Fit from this place. I don’t normally write reviews. I’m only doing this because it was absolutely incredible service. Outstanding. Above and beyond. I’ll by all my cars here from now on!

Ca
Review №73

Excellent customer service! Great people to work with. Good prices. Haggling less than necessary. We would recommend, and would certainly return to buy another car.

Ru
Review №74

The lesson I learned in dealing with them in March 2018 is to *always* have a mechanic check it before you buy. Never skimp on this expense. Had I done this I would have known what Image Cars knew from reports they had access to, that the engine was about to break. After spending thousands more on repairs, I now have a thousand pound paper weight in my driveway. Also, when I said I was interested in a car on their lot and wanted to discuss price, they said they dont negotiate; the price on the window is the price they charge. Then in the next breath asked what I wanted to pay. That should have been my red flag.

Kr
Review №75

Came into image cars to look at a specific car we saw online, ended up seeing several on the lot we liked. Chip came out and I explained I needed a cheap reliable car, had $, but would be interested in financing to rebuild my credit. He ran my report, and became rude regarding my student loans (which are being paid ) and other items on my report. Basically told me there was nothing he could do for me, and hinted to leave his office. I had $4000 ready to buy a car, and could have outright bought a couple on their lot, but he never asked what $ I had. Wanted to instead comment on my credit, or that Ive never had a car loan (Ive always paid cash for cars). I had read reviews previously, and was very disappointed when we left. However, next stop found a car I like, in great shape, low miles, and great customer service. They were happy to work with me, saw no issues with my credit and didnt mind $ upfront.

Ma
Review №76

Always Good prices on great selection of Hondas which we like . They have been helpful with financing . We have bought 3 cars from Image !

Ni
Review №77

My wife and I got to work with Image Cars today to buy her a new vehicle. Our family has been coming to Image Cars for years and we will always buy our cars from them. Amar, Jaycob, and Chip are always extremely helpful, honest, and help us get exactly what we want. I highly recommend Image Cars to anyone!

Ma
Review №78

This is a wonderful place to get a car! Always appreciate the service, good prices as well!

ch
Review №79

I bought a 2013 Hyundai from image cars and after 2 years I sustained damage to my tire. I called Amar personally and asked if anything could be done and within 24 hours he promptly helped me with my tire for a very reasonable price. Amar is a honest hard working man and I recommend image cars to anyone who is in search for a dependable car.

De
Review №80

We bought a 2010 Honda CR-V in January 2019. There was lots of undisclosed damage.1. Alarm system goes off randomly. Have to start and stop the engine to reset.2. Needed brakes in 4 months.3. Starter grinds sometimes on a cold start like the pinion is not disengaging the flywheel fast enough. Dealer said that is normal for a Honda.4. A/C does not work. Hard to test in the winter. Dealer should have tested it inside where it was warm.I will not be deceived by Image Cars again. I recommend finding a dealer that knows what they are selling.Updated on September 19, 2019. 1 star.1. Alarm system: If looks like a hood switch. About $50 if I do it myself.2. Brakes: I consider brakes a safety issue. 4 months of brake wear is not safe.3. It was not the starter. It is the timing chain and related parts. Quote is $966.4. A/C likely never worked, but hard to tell in January. Compressor and related parts need to be replaced. Quote is $1006.5. This is a new one. The rack and pinion leaks and needs to be replaced. Quote is $1010.6. Every fliud except transmission needs changed, plus spark plugs. These are normal maintenance, but what did the dealership do beyond wash and vacuum, certainly not a thorough inspection.This is over $3000 in major repairs. If you want to buy a vehicle here, l recommend before paying for a full inspection before signing anything.

Sp
Review №81

This would be my third car I have bought from them. Everytime everyone is helpful and very polite. No pushy salesman to try and get you a car. I recommend them to everyone thats in need of a car

Sa
Review №82

Amar worked so hard to find a car that met all of my driving needs as well as personal preferences. He works in such a speedy manner, and it is evident that he deeply cares about his profession. I would recommend Image Cars to any of my friends or family in a heartbeat!

Jo
Review №83

Image Cars is a great car dealer to buy. They are honestly and friendly. My wife and I bought 2012 Honda CR-V. We love it. They gave us new tires and fix dent on door. We are happy with their service!!!!

Br
Review №84

Needed a cheap, reliable car IMMEDIATELY! And the guys at Image Cars pulled through! Didnt ignore me after hearing my price range, worked with me and found a fantastic, low mile car and was able to drive it home after a few hours. Noticed a couple minor issues during test drive that they repaired within days at no additional cost. HIGHLY RECOMMENDED!!! Thanks Chip!

Jo
Review №85

We went searching all over looking for a mini van for our family. We found exactly what we wanted and Chip made the process go extremely smooth. No hassles, no pressure, we will be back when we purchase our next vehicle!

Je
Review №86

Chip is profesdional, knowledgeable and makes the process of finding and purchasing a vehicle easy as it can get!

Ri
Review №87

Great deal on a 2010 prius!! They are true to their first offer and we will be back here again! Im getting my first car as Im typing this and they have SO MANY CARS!!!! Amazing service and the people are so nice here. Its really accessible and great sinage to get in and was to walk around. When you come here you see the lot full of cars, and if the process takes a while, its right in the center of town near food and entertainment! Highly recommended!!! 👍👍👍

Vi
Review №88

The only reason Im not leaving a 1 star review is because they sell mostly used vehicles that are older and may occasionally need repairs and preventative maintenance. They do sell most with no warranty. The car I purchased, i had it in the shop literally 3 days after pulling off the lot. More problems continued throughout the weeks to come. I stayed in contact with the guy who sold me the car through text. He was responsive about the first problem. He didnt offer much more than advice on where to take it. About a week later I texted him saying I had transmission problems and he became a ghost, would not respond. He told me he would give me a 30 day powertrain warranty for free. So clearly he did not want to deal with that. I decided it is best to stay clear of them and let people know they do not stand behind their cars. They are just another one of those dealers who take it straight from auction, to their lot, without doing any work mechanically. It insisted he had some great mechanics in the back, but I find that hard to believe. If they are great, theyre only great at doctoring up existing mechanical problems. Rather than fixing them.

Ti
Review №89

Very friendly and helpful place. My husband and I havent purchased a vehicle for 10+ years it was nice to have someone walk us through the process. We will definitely be back to purchase a second vehicle.

Ma
Review №90

I recently bought a 09 Honda Civic from Image Cars and had a wonderful experience. Chip and his staff did a great job and will give you a fare deal on good car. I have had no problems with the car and look forward to having it for years to come. If youre in the market for a quality used car than Image Cars is the place to go! I would recommend them to anyone!

Fa
Review №91

I bought my first car in Fort Wayne from Image Cars, they are the best delars,i recommend, have came upon. Specially the owner he is so gentle and such a nice human being, one would feel so delighted by his behavior. Lastly, “Image Cars” makes the best deals in town.

Ti
Review №92

Great variety it seems they have something different every time I drive by.Friendly staff and if you dont have a bank to back you they will finance it for you.Great group of people

Ch
Review №93

Service was professional and friendly. I drove from Dayton, OH, to purchase a vehicle; the price was unbeatable! After the test drive, one of the mechanics noticed that the starter needed replaced and insisted on changing it before we left. The part was ordered and delivered within minutes. The owner, Jaycob, was very hospitable and treated us like family. He recommended a local steakhouse for dinner and even called a reservation in for us while we waited for the starter to be replaced.There was a delay in receiving the title. Overall, this was minor and I would still recommend Image Cars Inc for buying a used car.

Da
Review №94

I would recommend Image Cars to everyone looking for a good deal on a good car. Amar and Chip took good care of us, great service and great people to deal with.

Ky
Review №95

I was a first-time car buyer and the staff at Image couldnt have made it easier for me. I told them my budget and what I was looking for in a car and the owner, Amar, pointed me right in the direction of the perfect car. He was very personable on the test drive and just made the decision that much easier to want to buy a car from him. Not to mention the amazing deal he was able to give me on the car given my budget. I dont anticipate needing another car for quite some time given how great the one I bought from them was. But when I do, Image Cars will be my first stop.

ph
Review №96

My girlfriend and I came in and Chip helped us out tremendously and made us feel very comfortable and helped us make a quick decision on a great vehicle! Would recommend highly also helped us get approved for a loan very quickly, they are very professional and skilled at the work they do.

Gr
Review №97

Went to test drive a used Acura and Honda. Ended up buying the Honda CR-V because of how well it ran and how reasonably priced the vehicle was. Both Amar and Min were very helpful in the buying process and made me feel comfortable purchasing my vehicle from them. I will always recommend them. My dad went with me and he agrees, he’ll only go to Image now!

Je
Review №98

We just bought a 2008 Subaru Outback after one of our cars was totaled last week. Chip is awesome to work with and this lot has lots of great cars. As with all used cars you buy as is. However when we got home and realized that the locking mechanism for the trunk didnt work Chip had his mechanic look at it and they fixed it on the spot for us. If youre looking for a used car in Fort Wayne this is the place to go.

Ma
Review №99

My family has bought cars solely from Image Cars for the last decade or so and they truly have all become like family there! After working with them just once we knew we’d never want to purchase a car from anywhere else. Personally, I just purchased my fourth car from Amar, the owner of Image Cars. He, his son Jaycob and the other employees there are always a joy to work with. They are extremely honest and kind hearted people who truly want the best for their customers. Even in cases where the exact car I have in mind to look at isn’t on the lot, I let Amar know what I’m interested in and he finds it for me at an amazing price and always in wonderful condition! Amar and all his employees go above and beyond for their customers. I highly recommend Image Cars to anyone in the market for a vehicle!

Gi
Review №100

Went to image cars in search of a second vehicle. Found one I liked went into the office to negotiate. The car was listed at $4,995. I offered $4500 (that was to include the tax, title, and any fees) the sales guy goes and gets the owner since he can’t make the call. The owner offers to split the difference at $4750. I say no, $4500 is my offer take it or leave it. The owner agrees to the offer. I put a $100 deposit down on the car to hold the car and would come back the next day to pay the remainder. As I’m getting ready to leave the owners son comes into the office and says “whoa, whoa, whoa, you can’t expect us to discount the car, and pay the the taxes” he says it in a very rude, condescending manner. Apparently, the owners son doesn’t want to sell the car. His attitude left a very sour taste in my mouth. I left the business telling the sales guy I may be back tomorrow. After thinking about it overnight I didn’t have a good feeling about buying the car from them. The next morning I called the sales guy and told him to cancel the sale. I asked for my $100 deposit back and the sales guy tells me it’s non-refundable. I tell him that he never disclosed that it was non-refundable. Sales guy says he doesn’t have to as they have a sign referencing deposits are non-refundable (I didn’t see any sign) at this point I tell the sales guy “okay I’ll just call the bbb” sales guy says okay and hangs up the phone. While I’m looking up the number to the bbb the sales guy calls me back. He tells me that he explained the situation to the owner and the owner told him to go ahead and refund my deposit. If you go to image cars be forewarned that the owners son is not very professional. If he was upset about discounting the sale of a car then he should have pulled the sales guy aside and had a private conversation with him. He should not have done that in front of a customer. I don’t know any car dealership that doesn’t negotiate the cost of a car purchase. There are too many car dealers out there that will. I found a different car at another dealer who wheeled and sealed with me. I got exactly what I wanted at the price I wanted.

Information
36 Photos
100 Comments
4.1 Rating
  • Address:1015 W Coliseum Blvd, Fort Wayne, IN 46808, United States
  • Site:http://imagecarsinc.com/
  • Phone:+1 888-368-6177
Categories
  • Used car dealer
  • Car dealer
  • Volkswagen dealer
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Buys used goods:Yes
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