Great dealership that stands behind what they sell. So thankful we had made the decision to purchase a vehicle at Landers McLarty Ford in Ft. Payne, they made things right that were totally out of their control. From the sales department to the service department…top notch! Will definitely return.

I highly recommend these guys. They get the job done. I walked in after staying at another car lot for hours and told them what I wanted and they had me in and out within an hour and a half. They have great customer service and wonderful deals. I want to thank Nick for helping us have great service. I want to also thank Tim for getting me the best deal and rates… this man right here will fight for you. Thanks Mr.Greg for helping me find the car I love ❤️ I would highly recommend everyone go down and buy y’all a car!

I had a wonderful experience at the Ford dealership. Thor does a great job! He calls me with updates and keeps me well informed. He is a great guy and I will always take my vehicles to him because he always treats me right.

This dealership is excellent. All the staff were super friendly, not pushy car salesmen like most. & they all had a sense of humor. Probably the “most fun” I’ve had buying a car! Thanks to Jayde for getting me out of the sticky situation and getting me in something better!

We purchased a 2021 Expedition and we are so pleased with the service we received! Nick Dukes was our salesman, we told him what we wanted and he made it happen! He searched until he found the perfect vehicle for us and then they went to Louisiana to get it. Thanks so much for the great car buying experience!

I’ve been dealing with Thor in the service center about my car that I had just bought in Huntsville at Landers McLARTY. Thor has been so very patient and helpful with me!! How I wish I’d found them first before buying my car!! He’s an awesome guy!! It did take a while to get my car back but I understood his situation! Thanks Thor!!

Outstanding experience and great folks! They had the truck I wanted and I’m 2 hours away. They made everything easy and comfortable from the initial communication to driving the truck off the lot. They are honest, transparent and friendly. I was welcomed by a warm, friendly environment when I walked into the dealership and the entire process was efficient, easy and laid back. It’s what a car buying experience should be, and no doubt I will make the 2 hour drive in a heartbeat to do business with them again!

Great guys! Tim Barber is the GM..he takes good care of everyone. If you need a Ford see Jayde Boatfield, he is a nephew of one of my childhood friends.

Wow!!! I wish I could give them more than 5 stars.These guys aren’t pushy at all, they care about the customer more than the sale. Which I’ve never experienced with “car salesman”.I flew all the way from utah because they KILLED all the dealerships prices where I’m from. They were very accommodating to pick me up two hours away from their dealership.We even had a little misunderstanding on the price and they gave me the benefit of the doubt without hesitation.I’ll be flying in to buy from them again and it’s still worth the 27 hour drive back home.Thanks Adam, Stephanie, Weston, and the awesome finance guy that quickly got my paperwork in order (sorry, forgot your name).

Excellent experience! They went above and beyond to find exactly what I was looking for in a new suv. Lots of patience and great customer service. Make sure to ask for Weston, he will take great care of you!

The staff at this dealership is top notch! Everyone was so nice and helpful during my car buying experience. When I drove away my car was super clean and full of gas. They have the top detail guy in Tony Smith. My salesman was my son Jayde which made the deal even sweeter! Go see him at Landers McLarty

If you need a vehicle, go see Weston! I’ve bought two vehicles in the last 3 months and I couldn’t be any happier. He made my experience easy, fast, and made sure everything went as plan and took great care of me on both purchases ☺️

Tim the gm is very helpful & nice y’all go check them out

Jayde was awesome. He went out of his way to take care of us. His manager Timmy was also fantastic. It was the experience I have ever had with an auto purchase. Keep up the good work and I will always recommend you guys.

Gregg Guetzlaff was my sales representative. Gregg treated me with dignity and respect, and he was very knowledgeable of the car I was interested in, a great sales rep. for Ford.Tim the sales manager was also very helpful and got me the best deal for my car, he is awesome.I will recommend Landers McLarty Ford to all my friends.

I drove my car to this shop a week ago and now Im having to tow it back home. This is my everyday use car and it was not received in the condition that I dropped it off. They ran a $95 diagnostic test and it resulted in the replacement of the caliper and shock of the front tires. Then I get an additional call and suddenly I have to also replace the abs module. $2,000 to repair my car. The higher price I pay here for service has never bothered me as I thought I was dealing with an establishment that cares about their costumers.

Let me tell you about this place .... If you want a place that will be nice and not pushy or if you want a place you can go for your next vehicle ? Go to Landers McLarty Ford! We spoke to Heath Hawkins and walked us through the process! I recommend call and talk to Heath and get the ball rolling!!! The General Manager Matthew Allen is very nice and helpful in the process. We have been here before and we will come back again. Thank you for a good experience!!!

I had a great experience buying a truck here! Jayde Boatfield was professional, knowledgeable and enjoys his job. I definitely will be back!

Nick helped my husband and I get the car I had been searching for! I love my new car and I was very pleased with the service I received here at Landers McLarty! We will be back when I can talk my husband into getting himself something!

We just purchased our second vehicle from this dealership. This time our sales person was Heath Hawkins. Heath was very efficient and was easy to deal with. The GM Matt Allen made sure he went above and beyond to make the sale. Highly recommend them. Tell them we sent you!

My family highly recommends everyone going to Landers McLarty Ford in Fort Payne and go see Nick Dukes. Nick went above and beyond for us to find the right car. We were there for awhile and even fed our kid lunch. Thank you Nick and your team for everything.

This parts department help me out when I was desperate!!! With a old 1990 Ford Ranger...There wisdom was free...But I will remember them next time I am shopping for transportation 🚗...Thanks

Liars! My son wanted a car and I told him I wouldnt run my credit. He swore to me that it was a soft credit check, but the next day there was 7 hard credit check on my report. That is crooked all because I wanted to make sure my son was thinking about everything before we signed any papers. They said it wouldnt run a hard one untill we signed with permission. I did not give them permission to run the credit checks.

Just want to say thanks to Adam Pinkey who helped me and the whole Landers McLarty Ford team on my new purchase.

Thor is Amazing! Nice guy, winning personality, very helpful, knowledgeable, and friendly!

Was very pleased with the professionalism and quickly they were able to help us get our new van. Since the car hadnt been detailed yet it looked rough but the price was right. Since it needed detailing the brought it to us over an hour away the next day looking like it belonged in a TV commercial or at least the show room floor along with a full tank of gas. Cannot say enough good things about our experience at this dealership we will definitely be back for a truck.

Purchased a truck there about a month ago and I love it! Everyone there made it as simple and painless as possible, Jayde was the salesman I dealt with and I recommend him to anyone that goes there!

Great experience at Landers McLarty Ford. Bought a 2021 F-150 and my wife a 2021 Explorer. Great and friendly staff. Will be back

Very pleased with our recent purchase here. Nick is a great salesman, and deserves a raise for putting up with me and being able to keep his cool.

It was a great experience dont say that usually when car shopping. But Austin made it a good experience. Give the man a raise. First time I meet. Thanks again

My experience with purchasing a new vehicle has never been easier! None of the hours of waiting at the dealership on financing etc. My salesman, Jayde Boatfield went above and beyond to make the experience as smooth as possible. I will go through Jayde with all of my vehicle needs and highly recommend him to others!! Thank you Jayde and LMF for all you do!!!Sincerely,Cindy Wilson

The salesmen and financial officer was very friendly and helpful I would recommend them to anybody and everybody

Nick Dukes is excellent! He will go the extra mile to help you get your new ride!

I brought my van in to fix an electrical issue and my window. I have a warranty and have a $200 deductible. They called me and told me they double checked everything and it works perfectly and my window was fixed. I paid $200 and left. I didn’t even get across the street and realized my van still had an electrical issue. I immediately brought it back and was told to come in Saturday before noon. I called to let them know and they told me they can’t see me until Jan 6 and they think I should take my van somewhere else for repairs. My warranty will charge me another $200. I explained to them that I paid them to fix my van and that included the electrical issue. They claimed there was no electrical issue they could find. My trunk closes and opens when it chooses, my blinker works when it chooses and now my emergency brake light goes on and off. Don’t worry though, they said they can’t find an issue! What a joke. $200 for them to have my van for 2 weeks and not even fix anything except a window.

Very nice sales people. We have always gotten great deals and service.

I was heartbroken when I had to replace my Honda Odyssey due to old-age and extensive hail damage. I just knew shopping for another vehicle was going to be a taxing, unpleasant hastle. Jayde Boatfield at Landers McLarty Ford proved me wrong. He helped make that experience educational, pleasant and, dare I say, even fun. I felt like I was the most important person he had seen all day. Mr. Boatfield has gone above and beyond to assure my continued satisfaction with my new purchase. He even took time to help me set up my Ford App. Thanks for helping me find exactly what I wanted. Jayde Boatfield, I appreciate you and your team. This is customer service done right.

I’m not one to bash companies when I am unhappy but being REPEATEDLY unhappy is different. “Jessie” at FORD in fort Payne is in the wrong profession. From the first phone call, this lady has been insanely rude, lazy, and acts like you are beneath her. She recommended I take my business elsewhere, doesn’t seem like a true employee does it? This is my second time dealing with this dealership and let’s just say I will never be back. If you choose customer service as a profession you might want to PUT YOUR CUSTOMER FIRST.👋🏼They’ve had my vehicle from 8:45-5 today and didn’t even look into why my sunroof wasn’t closing which is the ENTIRE reason I brought it in to begin with. I am infuriated.

I just wanted to say if you need a new car this is the place to go! Ask for Jayde Boatfield and he will do everything he can to get you in a new ride! He’s a nice respectful young man and he will take care of you! #BuyFromBoat today and you won’t be sorry 👍

Oil change, air & fuel plus rotate tires.Record time, pleasant visit, I appreciate the manager reminding me it was time to service the air & fuel filters. See you next time😊

Jayde boatfield if your looking to buy a vehicle this guy is the one to see he is absolutely amazing....

Great service! Austin Spears was able to get us the car we wanted. Enjoyable and easy experience. Would definelty recommend!

Short story (long version is worth the read)...I reached out to Jayde Boatfield on a Thursday night and I drove home in the exact car I wanted Friday night. Long story...I asked Jayde for 8 things that I wanted in my car. In the beginning, I began to think the car I wanted was not in my budget BUT Jayde and Timothy Barber made that happen. Jayde found the exact car I wanted after much searching and asked me to come on. He had the paperwork ready and kindly was going to get us in and out so we could make it to my son’s game (Jayde’s idea). On our one hour ride to Fort Payne, my car BROKE DOWN. Jayde worked with us SO MUCH. He sent a tow truck and he drove my new car to pick us up ON THE SIDE OF THE ROAD. I thought we would be riding back home in an Uber. I am so impressed with the kindness Jayde showed us that night. I cannot imagine there being a better salesman or dealership anywhere. Everyone we encountered there was top notch. They even sent a driver to my house (one hour) to pick up my car title because I forgot it. This kind of customer service is almost non-existent but IT MATTERS! They earned my business for life. Jayde Boatfield is a class act! I cannot thank you guys enough!! And I LOVE MY CAR!!! Thank you Jayde, Tim, Coty & Jackie!

Best car buying experience ever! Go here and buy a vehicle from Jayde Boatfield

I must say that these people, especially Stephanie made this the least stressful and easiest transaction, I’m in Tuscaloosa and they are miles away but made me feel like I’ve known them forever, Thank You again for your A -1 help and I would highly recommend this dealership to anyone and all who are looking for a great deal, quality

Great dealership to buy a new vehicle. Excellent service.

Highly recommend this place and my salesman, Austin Spears!! He was able to get me in the car I loved and an affordable payment!

Great friendly atmosphere and service

Its a good place to drive for the employees r great to work with

Great service, very very nice people. I would recommend anyone to this branch.

Had a wonderful experience with Landers McLarty Ford Fort Payne. We did a 100% remote purchase with delivery. Price was fair, vehicle was exactly as described and Nick was great! The entire process took less than 1 hr. and the vehicle arrived the same day. I would certainly buy from them again. Very satisfied with both the experience and the purchase.

Went and tried to trade in my mercedes benz today and was made to feel like less of a person because I dont make enough money to them spent nearly 2-3 hours of my day just to hear how this salesman has money in his bank account and doesnt need to sell us a car to pay his bills. Wow what customer service yall need to learn to treat your customers better

The service guy Thor is awesome always going out of his way to help people out.

Best experience ever!!

Terrible customer service very unprofessional.

They lie about what features come with the car wont shop there again

Called several dealerships to price check and they had the worst prices. Also pretty rude when I let them know I could get another dealership to do it cheaper. We live in fort Payne but will be driving out of town to Ronnie Watkins ford for anything we need.

Matt is a great person!

Love this place and its people! They are always so accommodating warm and friendly.

Very disappointing. I contacted this dealer thru CarGurus.com because I was interested in a certain vehicle. When the receptionist called to talk about the car she asked what I was looking to spend and what kind of car I was interested in. I made it very plain that the vehicle I was interested in was the one listed above and I believed the price was fair. I was then contacted by a salesman regarding the car and set up a time to look at it. I spent the next day sending emails back and forth about financing and such so that if I did like the car I could go ahead and purchase it without delay. When I arrived at the dealership later that day I was met by the salesman at the door who then led me into the office instead of the lot. Strange really. He then explained to me that the car I was interested in had sold the day before but that he had me approved on another vehicle. Seriously? You took it upon yourself to run my credit on a completely different vehicle without telling me?!?! A car I had absolutely zero interest in! A car that was $7000 dollars more than what I was looking for. I drove 50 miles one way to look at a car that was gone. A simple call, text or email would have been enough for me to tell them that I was not remotely interested in this car and definitely not interested in paying an additional 7 grand on one! He then states that he had been spinning his wheels working on this deal. That was not my fault they should have been honest from the start. I kept my temper in check and explained to this salesman that I had no interest in this car at all, refused to look at the car. Why would I? 15 minutes after leaving the dealership this salesman seemed to think that I was only joking about not wanting to even see the car so he sends me photos of the car. Will not be going back for any vehicle.

We had good things about it treated us like family and very nice people I was happy with them

Super helpful with our car purchase. All of the staff was great.

BUYER BEWARE if you buy a truck from here with a lift kit your spare will not work they dont have enough sense to give the customer the right size spare and they never have parts u need they will tell u your part will be in 2 days but they really mean 2 weeks not very happy with this dealership at all!!!!!!

Great place to buy a car . knowledgeable staff very easy to work with . great family atmosphere

We purchased our dream vehicle in August 2019 from the most competent salesman weve ever worked with! We cant say enough about David The BEAR Terrell!! Above and beyond doesnt even come close. Not to mention driving a state away just to do service, because of, and with The Bear!! David is STILL helping us with our vehicle in multiple ways. 10*********** Guy ALL THE WAY around!!

The staff, especially Thor, are always friendly and are truly there to help.

They honored their out the door price. My son got a mustang that he loves!

Me and my wife had a great experience at Landers McLarty Ford of Fort Payne.Cody and Zach and the guys worked hard to get me into a new f150.love the new truck

Called to talk to salesman. Told me to come look... drove 45 mins 1 way to get down there and the guy that came to help me said the guy I talked to was busy and he could help me. Right after he said that walked away and started talking to someone else. Got in my truck and left. Will never go back down there.

This place is awesome! Brought myself a new car today and I LOVE IT!!! ❤️❤️❤️

Very friendly and helpful. I bought a Lincoln MKS in the Atlanta area a few days prior to my visit and I did not realize that one of my remote starters had a low battery. Rocky replaced the battery quickly and had me on my way. Even though I was driving a different vehicle that day, the battery was covered under the warranty and Rocky trusted me to call him with the VIN and mileage. I am definitely trusting them to service my Lincoln.

I am absolutely disgusted with this place. I will never recommend them for someone to get a vehicle. My car has been in the shop 2 and a half months out of 3 and a half months.

Landers McLarty Ford of Fort Payne, and especially David “Bear” Terrell is awesome! Super nice, helpful and made buying our son Spencer’s 2019 Toyota Yaris a great experience! A+ experience! Thanks Bear!!!

Austin spears sold me a really nice deal today go check this guys out down here they treat you right

Would not recommend buying a vehicle from here but the service department is not bad

Absolutely LOVED the atmosphere, really friendly people, and very helpful! And the Deal really is REAL $79 DONE DEAL no catch, or $79 down and $79 a month, it is REAL and I highly recommend visiting, especially come out to one of their events! They will help you the best way that they can! 💜

Came in on a Saturday morning to look at a used 2013 F250, it was everything as advertised online. Worked out a trade on my 2010 F150 and left same morning with the F250. Richard Reed and others were great to deal with. Everything went smoothly. No problems at all. Would recommend Carl Gregory..

The service department was fast, courteous, and very helpful. Nice people who did a good jobReally liked the newly remodeled building. Much nicer if you want to wait on your vehicle.I was surprised how competitive pricing is. I will go back.

This is a great dealership I am highly impressed with their customer service

I went to the ford place @ landers mclarty and was truly amazed by the service all the guys there made me feel special and my story was worth there time they put me in a beautiful ride with affordable payments . Go go go check them out and tell them amanda sent you . I wanna thank these guys for making my dreams come true .

Such a wonderful experience! I thought I would be forced into buying something that they picked or want to sell. I thought I would be hounded by an over bearing sells rep and his eagerness to please his boss. I got none of that. From the time I arrived everyone was super pleasant no one hovered over me. Everything was explained in great detail. I was shown the cars I was interested in and cars similar to what I wanted. Brody my salesman was above and beyond awesome! He and the rest of the staff worked together to get me in the car I wanted. The best deal ever!!! Everyone should go there for a wonderful and pleasant experience. Thank you guys for everything!!😄

I recieved a flyer in the mail that I had won money. I called & confirmed it, also asking if this was truth or a scam (i actually called twice) Made an appointment after being assured it was all truth. Arrived to one of the biggest scams ever just luring people in! That is tacky business to say the least. Who wants to deal with these kind of people. Some of us are getting together just to see if anything can be done about this lure tactic ... after reading the reviews sounds like they dont mind at all HOW they lure customers!

I recently worked with Brody and Brain when buying a 2017 Ford Super duty and they were both great! Super helpful and knowledgeable with everything we asked. They treated us extremely well and took care of anything that we needed. We will definitely be back when its time to buy another!!

I had the best experience purchasing my car last week, and the whole crew at Landers McLarty Ford in Fort Payne was excellent. From the time I stepped out of my vehicle and started looking I was greeted by Chris Browning and he is very knowledgeable of all the autos on the lot, my experience was great and I am more than happy at how they went above and beyond to make my purchase great with a price that no one else could match. I highly recommend stopping by if you are searching for the perfect match.

Great vehicle at a great price

Getting your vehicle service just fast friendly and very easy

I had a great experience buying a new car at this dealership. Phillip Lassiter is the best! I went there looking for information on the 3/4 ton pick-up, but Ford doesnt make what I want (yet). While I was there, I fell in love with an Explorer on the lot, but it wasnt a 4X4. Phillip found one for me in 2 days -- the color I wanted with exactly what I wanted on it and for a great price. I couldnt be happier. Easy to work with, he followed through on every detail and the entire experience was no hassle.

The buying experience was amazing!! Our salesman was Richard Reed, and he done an amazing job!! Walked us through all of our options, and made buying a new vehicle a breeze without complications. I recommend Carl Gregory Ford to everyone, and Richard as their Salesman!! Thank you all for your time, patience, and hospitality.

Stop by to see if they would be interested in buying my vehicle from.they offered me a good price for my vehicle and I was out of there within an hour. Very nice people to deal with. When I get ready to buy another vehicle this will be my first stop.

Went and got my oil changed and car detailed today. Great friendly service and awesome job. My car looks and drives great! Thor did a awesome job!

Nick Dacy went above and beyond to find the right car for us.. Not only did he search for a few days; he looked for all the right features, made recommendations on the color choices even the interior, down to the minor details of the car my husband wanted.. Thank you so much.. I will recommend all my friends and family to use Nick Dacy..

Great experience! My wife and I just bought a used 2014 Hyundai Tuscon a few days ago from Autonation Ford of Ft. Payne and it went very smooth. We drove 190 miles one-way to check out this SUV. Our salesman was Ozzy and he did such a great job answering all our questions. If he didnt know an answer to our question- he would get one. My 2 year old daughter was with us and he went out of his way to make her feel comfortable while we went through the process. We followed up with Brody who kept the buying experience going great. We love our new ride and appreciate all the great people at Autonation of Ft. Payne. Highly recommended!-☆☆☆☆☆

Everyone at this Dealership is FABULOUS. Justin Cheatwood in finance went above and beyond to make sure I got the car I wanted at the interest rate and payment I wanted. My Salesman Tyler Mason was very patient with me and answered all my questions. I love my 2016 Ford Fusion!! Thanks guys!

Started off nice and friendly then they were pushing me to by a car. I ask a simple question and they pushed me out the door like they just wanted to get red of me.

Brandon did a fine job accommodating me and getting right to the job of the recall on my truck. The only problem I had was the mechanic left a wire nut loose and my airbag light came on and I had to return another day to have it checked and repaired to get the light off. I know it was just an overlook and over all, my experience with Auto Nation was okay.

This dealership always treats me great! I come from out of state to have my mustang serviced here (parents live in the area) due to their excellent customer service. Thanks to Rocky in Service and the staff!

They sell very rusty used cars that are bought in auctions. I pointed out the huge rust issue in my truck only 30 minutes after I bought the car and nothing was done about it. All I had to hear from the sales person was I hope you dont have a problem with it.Do not suggest anyone from buying used cars from them.

I was drawn to the store due to a promotion ensuring a verified cash prize. After arrival I did not receive service or the cash prize when I indicated I was not in the market for a car. I respect others and expect the same from those with whom I would consider doing business.

I told my husband, my son and a friend...I was so impressed with the service I received when I took my car in to be looked at for a problem I was having. Rocky, the gentleman that helped me gave me a detailed explanation of the problem and on top of that, showed me a couple of things wrong that we had no idea of: like the back brake pads are badly worn and the car is out of alignment which caused the inside of my tire tread to be wearing out. To be honest, I expected to leave feeling confused and out a lot of money. That was not the case at all. I received courteous, professional help for$108.00.I am a very pleased customer.

Buyer Beware! This dealership preys on good people thru false advertising methods in hopes of taking advantage of them once they’re on premises. Their flyer stated clearly that if 3 numbers matched, then the recipient was a winner. They sent this to my 79 year old mother in-law who was so excited she asked me to accompany her to the dealership after making an appointment, as directed by the flyer.However, once we arrived, they swept in like vultures, trying to assess her trade before the handshakes were even complete. I quickly realized what was happening and asked to discuss the prize awarded in the advertisement. I mentioned that contracts and wording were important and that based on the information provided it was clear what was going on. Mr. Phil Armstrong immediately insulted our intelligence by quickly pointing out one single word in the advertisement that was meant to confuse and deceive. He was well aware of the intent and was contemptuous and belittling when questioned.Based on less than 60 seconds of interaction, it was clear that the culture within this place is based on taking advantage of people and the use of fast talking, high pressure sales tactics.Ford should re-examine their dealership contract and think long and hard if the lack of empathy and ethics at Landers McLarty is a relationship they want associated with the long-standing good name of the Ford brand.Just some advice to the good people of Fort Payne, Alabama, you’d do well to look elsewhere before spending a single dollar with these people.

I had some tires put on to my car and had a front end alignment but I had to wait close to 2 hours. The wait time was a little too much.