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Gunther Volkswagen of Fort Lauderdale
1660 S State Rd 7, Fort Lauderdale, FL 33317, United States
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Gunther Volkswagen of Fort Lauderdale
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Ca
Review №1

Went in thinking it was going to be yet another disappointing experience and was happily surprised to have met Sabrina as soon as we walked in and above all else she listened to what I was looking for and my budget that I was set on - she found the perfect car for me and made the leasing process so seamless. It was the best car shopping experience I’ve ever had and I’m so happy with my new car! Thank you to the professionals at Gunther Volkswagen of Ft. Lauderdale.

Di
Review №2

First time visiting this dealer but by far the best experience, I was assisted by Stan who was very knowledgeable and helpful. He made this whole experience so smooth, his manager was very professional, Took me less than 15 min sign the paperwork Thank you Guys for that Amazing experience!! I’m super happy with my new Car 😊

Ch
Review №3

Had my 2019 Volkswagen Jetta serviced today. Service technician Alessandro Explained thoroughly the things was to be done and how long time it would take. Still, my car was finished and ready before allottedtime frame. I am very impressed with Gunther Volkswagens knowledgeable technicians and work ethics. I will never compromise my cars needs by using any another place for future services,

Ca
Review №4

Jose was super helpful and informative! I felt like they went the extra mile to make sure I was taken care of. Best experience I’ve had at a dealer before.

st
Review №5

I had a wonderful experience with you guys today! Ashley in the service department went above and beyond. She took the time to explain things and eased my fears. I appreciate you guys and recommend this location.

Ro
Review №6

Service department was friendly, efficient and courteous. The service manager described in great detail the nature of the safety recall and the car parts that were to be inspected. He gave an honest estimate of repair time and arranged door to door shuttle service for me. Both shuttle drivers were very friendly and courteous in addition to being cautious drivers.

Su
Review №7

Alan Dagastino took time to find a car - no easy feat. These days and to explain our options leasing vs purchase. He was knowledgeable and Luke able - a great combo

Kr
Review №8

Well I really enjoyed my salesman(Nick) very pleased with his service and loving my zoom zoom suv

Br
Review №9

Very great experience at Gunther Volkswagen! From my amazing service manager Rob who took his time to answer every question I had. Toby is a very polite and professional shuttle driver. Alan and Abraham assisted me with my upgrade and trade-in options for future VW purchase or leases. Literally the best car dealership experience I’ve ever had!

C
Review №10

Disrespectful. In the process of looking for a new car, I stopped in Gunther VW multiple times (thinking maybe I just spoke to the one bad apple so gave them another opportunity). Each time, multiple sales people and business managers were rude, and disrespectful – >telling< me what I want, rather than >listening< to what I want. I have the financial ability to bring my business anywhere, and I will never go to Gunther again; do not go to Gunther. We need to support businesses that truly care for our community, treat others with respect and listen.

Al
Review №11

I had a water leak in my Alltrack and a couple of other small things so I brought it in to be taken care of. Rob was my service advisor and he is the man! He made it easy to come in right away, gave me a great loaner car, and kept me up to speed through the process. Excellent experience and good quality work.

Sh
Review №12

I have been buying all of my cars through Gunther for over 20 years. My last 2 purchases have been with the greatest salesman, Tomas. He went above and beyond ! You will never be disappointed with the sales process and experience as well as the car servicing at Gunther!

Ma
Review №13

My contact person is Robert Milton. He is extranet knowledgeable of the outdo industry and does a great job explaining and anticipating issues. He goes the extra mile to make sure you are taken care off.

Jo
Review №14

My man Albert W. did an amazing job, the customer service was through the roof. Super friendly staff. We told them our budget and what we want in a car and they outdid our expectations completely. I 100% recommend them.

Pa
Review №15

Very good experience with this dealership and with Julian. We will look here first, on the next purchase! Here’s why:I felt like Julian stayed in contact with us and also sent options to keep us engaged in a way that wasn’t too intrusive or generic, though we did receive those emails too.We had scheduled a day and time to meet with him and when we arrived he was already in the parking lot ready to greet us. Certainly made me feel like my time was valued.He did a very good job of making sure that the vehicle we wanted to look at was available, clean and ready for us to test drive.Once we were satisfied with the car he was quick to make us feel comfortable with the numbers and explain anything we had questions about. We felt he was very transparent throughout the entire transaction.He was also well supported by his management team. We were greeted by the general manager to make sure that everything was OK and that the deal was going smoothly.Being respectful of our time he made sure that everything was accurate and submitted to finance so that when we walked in to sign the paperwork, it was super easy.Definitely a job well done and I will recommend this dealership.

Sc
Review №16

Jimmy was AMAZING! Very communicative and was pretty dead on with his estimates. The service center took care of my atlas and got me back on the road. If you need service at Gunther Volkswagen call the service center and ask for Jimmy. He’ll take care of you for sure.

Ka
Review №17

Rob always helps me and he is amazing. Every time I called her I feel like I have known him forever he takes his time to make sure that I fix what needs to be fixed and I don’t have to over pay. She always make sure nothing gets done in a timely matter. Overall I always have a great experience thanks to him.

Ca
Review №18

I went to Gunther Volkswagen for the first time ever to get my car serviced. The entire 1 year maintenance was pretty quick and easy! Jose kept me up-to-date with what was going on and how long it would take. I highly recommend going to Gunther Volkswagen for your service needs.

Be
Review №19

1. I cant remember the date, but I went to VW to have an oil change done on my car. The oil change was completed however, a day went by and my oil light came on. Apparently one of the techs forgot to properly seal the cap. The oil drained out and I was driving around without h oil. I paid out of my pockets for a tow truck to have the car towed to VW Gunther and have the problem fixed. I never received an apology. 2. The manager was talking down to his employees said he would smack him. (Jimmy vs. Jamaican dude), 3. Cashier overpriced me for a housing oil filter that was 1/2 the price found at AutoZone. 4. Received a coupon from Volkswagen for window shield wipers, and the (Hispanic, I think she was Cuban) cashier was upset that I had a coupon and was paying a discounted price for it – she actually grunted. 4. One of the reps tried to sell me a car radio for my car for $400. 1/2 for him and 1/2 for the mechanic I guess. 5. One of the techs warned me to go somewhere else, I didn’t understand until now, I tried to give them the benefit of the doubt. FYI – buyer beware.

Al
Review №20

I love going to this dealership. They’re super honest and thorough with their diagnostic and give you a step by step breakdown of what to expect!I recommend Alessandro as your service advisor :)

Ma
Review №21

I did not believe on reviews but I have to tell my experience with this specific store in Fort Lauderdale very bad, started with a receptionist, no customer service whatsoever, sales person with a attitude like he was going to give me a car for free. The finance person a liar I had a credit score of 824 he said VW finance was going to give me very high interest and he turned everything around.. Overall bad experience and I wanted to give a second chance because I got a brand new car twice in this place.Unfortunately some people are very unhappy and they bring their personal life to work. I know sales have a goal but You should not lie to people and the worse making feel that you are begging 😔During my lifetime I purchased other brands but extremely disappointed with Gunther VW.Janet Martelli

Ar
Review №22

Walking in and feeling comfortable from the start. Cody Clinton and Julian made my first car buying experience a breeze. These two gentlemen are a professional and was very knowledgeable about anything I asked them from beginning to end. Can’t forget the finance office personnel who made the process seam-less and stress-free. Thank you guys so much.

Ni
Review №23

It was a wait to get my car 🚗 but it was well worth it. My service advisor was great and helpful and the car was ready as promised. The drive home was the best. Like new. Thanks. Will return.

Mo
Review №24

Alessandro was efficient and helpful. And the shuttle driver was quick and a great driver.

Ka
Review №25

Sabrina was by far the best sale women. Very honest and down to earth. No pressure. Which honestly allowed me to feel more comfortable about buying my first ever new car. Highly recommend. Also Chris the finance manager great personal. Had me laughing throughout the whole signing process. Explained everything to me in detail especially when I had a question. Overall great experience at VW Gunther.

va
Review №26

We couldn’t have asked for a better experience purchasing the Mazda we wanted at Gunther Mazda Fort Lauderdale. Our salesman Marius was very knowledgeable on the car and showed us all the cool features of the Mazda CX-5 during our test drive. He was very pleasant, understanding, and honest. Marius made the process of purchasing the car very smooth for us, and gave us a great deal. Ask for Marius when you go to Gunther Mazda Fort Lauderdale! Further in the process, Robert from finance showed us a great time as well. He was friendly, funny and we had a lovely conversation with him as he explained all the paperwork for financing the car. We are very thankful to the staff from Gunther Mazda Fort Lauderdale for making purchasing the car we had wanted for a long time easy and smooth.

Al
Review №27

Jose Saldana is the best! I have a VW dealer 5 minutes away from me and drive 45 minutes to have Jose service my cars instead.

Er
Review №28

Excellent service and a fair price, too, thanks to Ernie Matos! My wifes car needed an broken exterior door handle replaced and Ernie managed it with efficiency and friendliness. The best experience Ive ever had at a car dealership repair shop. I recommend them (and Ernie) highly.

Na
Review №29

The sales manager and the salesperson worked together perfectly. They explained all of the details step by step. After I test drove the car, I was certain that it was the one for me.Everything after that progressed seamlessly and before I knew it, I was driving my new car home.I would highly recommend Gunther Volkswagen without hesitation. This is the third car I have gotten from them and they did not disappoint!

De
Review №30

Alessandro is the ultimate BEST Service Advisor!His service skills and knowledge are on par with his stellar customer service .I live in Coconut Creek and prefer Alessandro’s service in Fort Lauderdale over the dealership in my own backyard. That should say it all.What an asset to your dealership.

St
Review №31

Ashley had a beautiful attitude and personality. Great knowledge and efficient. Her smile lit up my world.

Ca
Review №32

Excellent costumer service, quick and ready before expected time frame!

Bi
Review №33

Alan was very professional and made the car buying experience easy. Process was fairly fast and he explained what steps were being taken along the way. He listened to our wants and needs to ensure we were matched with the vehicle we actually wanted.

fr
Review №34

Rob who is the Asst. Service manager is the best. Really took care of me from start to finish. Couldn’t have asked for a better experience. Would recommend this location 100%.

Yu
Review №35

This review is for Mr. Ernie Matos. He provided excellent customer service when I brought in my VW for a repair. Ernie was extremely kind and helpful since our first call. Before arriving to the office I was hesitant whether I would get the the repair done. After meeting and working with Ernie all of my hesitation went away. He made the process easy, answered all of my questions and went above and beyond. I was even able to have the repair done same day and received shuttle service which I didn’t even know was offered if it wasn’t for Ernie. I cannot express my gratitude enough. I had a great experience at the Fort Lauderdale Gunther Collision Center. Thank you Ernie!

da
Review №36

My first time to change the oil everything went well and everyone was professional. Now the second time back for my second oil change, the service person in charge of my car was very rude. After her offered a service that my car needed I declined because it wasnt in my budget at the time and told him. Well here is where he came up with an attitude and cut me off completely. I was very disappointed with the service and lack of professionalism just because I declined an offer. Sadly wish u can just go to another dealer as I dont want to deal with him ever again.

Do
Review №37

Always a pleasurable experience. Service advisor Jimmy is very professional and knowledgeable. I wouldnt even think about taking my VW anywhere else. Thank you

He
Review №38

I had an awesome experience with these guys. Bought 2 Jetta’s for my kids. Julian Roma was our sale representative. He was very knowledgeable, efficient, and courteous. Jim from financing was able to get us the financing we needed at competitive rates so if your in the market for a VW you got to come to this place.

Am
Review №39

Rob has been my go-to service advisor for years and I always get A+ service. Prices are fair and they get the job done quickly. Highly recommended.

Eg
Review №40

Great attention! Patients, quickly responders, nicely and clean place! No annoying sellers. Im happy with my new car!

Al
Review №41

Had a great experience with Nicholas my service representative, he was punctual with my appointment and help me with my vehicle and other recommended services I never looked into. Definitely with the service I received I will return for the future.

el
Review №42

If you want to be taken advantage of, come to Gunther Volkswagen. My girlfriend came in for a new tire and lug nut and ended up getting charged $460. The team here along with the manager prey on young women who don’t know any better and upcharged for items she didn’t request. When I brought it to the manager’s attention, he refused to acknowledge how his team took advantage of her. I highly recommend that you look elsewhere when searching for a new car or service center.

Ig
Review №43

Great service, fast, service consultants always go over the details. Nice having a complimentary shuttle when you drop off the car for a day and not to depend on coworkers for a ride.Thank you.

Mi
Review №44

When it comes to service Volkswagen Gunther is the best in the business. My wife and myself had been coming here for more than ten years. And service keeps getting better and better! Christian Benzan, James Jobes, Clifton are all true professionals. Come see them!

ha
Review №45

Took my Atlas for the first service and Clifton helped me out in such an excellent way! They provided an excellent service and the free coffee machine is amazing!

Sh
Review №46

Very professional, attentive and fast. The entire staff was kind and professional! Alessandro Motta provided us EXCELLENT service, you can just tell he loves what he does and the passion he has for cars! He’s a genuine person and super honest. We will be back this week because I only trust them to take care of my car. Thank you so much!

Cy
Review №47

It was a pleasure to take my car to Gunther Volkswagen. Alessandro from the service department was knowledgeable and was able to care of all of my car problems right away. I will definitely return with any of my car’s needs!

Wa
Review №48

Excellent Customer Service ! We got our second lease after 4 years and everything went wonderfulThank you !

Ch
Review №49

This couldn’t be more of a smoother process. We were looking for months for a new vehicle and couldn’t get any dealership to be transparent or communicative with us. But at Gunther, it couldn’t have been any more of enjoyable. Kelly and the staff made it smooth from start to finish, they gave us options, they took care of everything and didn’t do it with any smoke or mirrors. They gave us up front pricing on the phone, worked with us on terms and delivered it - yes I said - delivered it to our house. To put it into context, all the other VW dealerships in South FL told us they wouldn’t do any of that. Just pure class, great experience, would recommend to anyone!

St
Review №50

The service that I received was professional, informative and really an enjoyable experience. My customer representative rep was very curtoueous and transparent on all my expected charges. Great Job! I will buy another VW from this dealership.

dg
Review №51

Completely dissatisfied!!! I had a 9am appointment and after being told my service advisor didn’t show up to work they said someone else would be right over to take care of my car. Nobody came and after 40 minutes of waiting and watching them take care of customers who came in after me I decided to leave. Definitely would never recommend

Da
Review №52

I actually purchased my VW Atlas at the Coconut Creek location. I have been terribly disappointed in their service department. I’m talking unbelievably poor customer service. On my first service there they had my car for 8 hrs and when I picked it up the check engine light was on. I kid you not. From the time that I actually called the Fort Lauderdale location until the end it was an exceptional experience. From the receptionist and to Cliff, the service manager, who I had the pleasure of working with. I will be driving the 30 mins vs 10 from Coral Springs to the Ft. Lauderdale location from now on. Thank you!!!!

pa
Review №53

Best dealership experience! They are hard working, sincere and friendly. I have been shopping different cars for the past couple of weeks and always walked out feeling ripped off. Not here at Gunther. The whole staff made me feel comfortable and the process was actually enjoyable!

Ro
Review №54

I had a wonderful experience purchasing a used vehicle at Gunther Volkswagen of Fort Lauderdale. I was immediately greeted by Danny who has excellent customer service. He made the whole process stress free, pleasant and efficient. He also made sure that everything was covered at the best price in town. I highly recommend anyone to go see him @ Gunther Fort Lauderdale!!!

Jo
Review №55

I purchased a vehicle from this dealership expecting the best of the best from the dealer, who I dealt with in the initial beginning, unfortunately my experience has been excruciating endless nightmare. They are constantly lying, the salesman was very friendly until I signed the dotted line. The service techs try to make you feel completely inInferior, if you are not aware of the mechanics of the vehicle. They will lie to you consistently, I would never buy a purchase a Volkswagen ever again in my life.My first time dealing with a dealership, and I received horrible service like this. I can’t wait to pay this car off. Never again!!!!!

Ed
Review №56

Everyone was very courteous and very professional. Everything was explained before, during and after the service was done. Very satisfied.

Al
Review №57

Jose Saldana provided excellent service at Gunther VW. Jose was amazing at educating me, communicating with me, and far exceeded my expectations. When my car was going to be in service for a couple of days, Jose provided me with a rental car, free of charge. I changed the pick up time for my car, and Jose was incredibly understanding.I am highly pleased with the professional manner in which Gunther VW mechanics serviced my car. They have definitely gained a new customer who will refer all her friends to Gunther VW

Ra
Review №58

Tomas Perez has been our salesman for the last 6 cars we have gotten and is so wonderful. Super easy to work with. Gunther has been a great dealership to go to. Easy to get to, great service department, very nice staff.

Ez
Review №59

10/10/2021, I visited Gunther Volkswagen of Fort Lauderdale. My service representative was Alessandro and he is very knowledgeable of VW GTIs. He made my service experience very comfortable. Thanks VW of FT Lauderdale.Ezzard McFadden

Jo
Review №60

Always offering the best value! Great service guys!, highly recommend them.

ap
Review №61

My car is currently with their service team.My advisor is Robert Milton. Since dropping off the car, I was told I would receive a call/ update if the car would be sleeping overnight in their possession. I have not received a call all day, I have text the number they provide plus called. I talked to a different service advisor that says he will tell Robert to call me, because I don’t know how far or what else is needed or if the car will sleep over, it is now 6:29pm 7/12/2021The service area closed at 6pmNo call no nothing. Very untrustworthy, basically lied about keeping me updated. And this advisor do not answer calls or text at all. Very disappointed, I hope to see my car in the morning when I arrive and in good condition as I left it. After calling again, same advisor that do not belong to my car, because rob do not answer. He says well jeez Robert still haven’t called you yet, he told me to speak to a manager, so I guess tomorrow when I go in, a manager will be there. calling a paying customer about their car should not be difficult, especially when it will not be done same day. its the principle.

Wo
Review №62

There has been major improvements in customer service since my last visit. Last year I was a bit disappointed and almost didn’t return but this visit has changed things. I really enjoyed receiving a video of the inspection, brought a sense of ease and trust through the process.

Ki
Review №63

Shout out to my service advisor, Jose Saldano. He takes great care in tending to the service needs of my vehicle as well as making sure I am apprised and educated on what is needed. Jose is a consummate professional,. True story- I drove 90 miles to have my car serviced here, after not one, but two not so pleasant experiences at the local dealer where I had bought my car. My vehicle and I both deserve the care and service that we consistently receive at Gunther Volkswagen.

Mi
Review №64

I have been going for car service nearly 10 years and the service and personnel are top notch

Na
Review №65

After weeks of looking for a VW Atlas with hardly any communication back or very little information, Kim (in inventory) and James (our salesman) and ere amazing! They were very clear and upfront from the beginning and we able to find us what we were looking for and close a deal with full transparency! We have only ever leased cars before and this was our best experience yet!

Mi
Review №66

Julian Rama and Frank are top notch. Excellent customer care and great at finding the perfect car for my needs time send time again.

Ga
Review №67

Volkmar got me into a brand new Tiguan, the actual car I was hoping for! Best deal in the market, best deal I had gotten all week after shopping for cards for days. Very happy about the purchase, looking forward to enjoying our new car!

Ke
Review №68

Service advisor Nikkolas was very knowledgeable, friendly and professional. My experience was positive, communication from Nikkolas about the expectations of the repairs made the stress less due to knowing what to expect.Thank you

Sa
Review №69

My mother and I had a great experience at Gunther Volkwagen, thanks to Mr. Tomas L. Perez! He was courteous, extremely professional, highly attentive to detail, extremely knowledgeable, and amicable throughout. It was a huge pleasure to have him help us lease our vehicle and answer every question that we had, as well as go beyond what we could have imagined. I have never met a sales representative who knows as much about the cars that they work with as Mr. Tomas L. Perez. He is truly a one-of-a-kind individual, and thanks to him we are now loyal Gunther Volkswagen customers!

Al
Review №70

Jaime was awesome. Car was in and out in a relatively quick time.

Ru
Review №71

Awesome customer service, my vehicle is running top notch. Thank You Very Much.

Sh
Review №72

Gunther Volkswagen always gets the job done. I’m in and out within a few hours! Oh and I love the complimentary washes. Thank you Rob for all that you do.

Tr
Review №73

I needed an appt for service and the dealer I was going to had no appts for a week and did not even return my call. I got an appt the next morning with Gunther. Jimmy my service advisor was great and explained everything. Great staff I will be using Gunther from now on.

Ul
Review №74

As always my 20K Miles 2 year Service was excellent thanks to the best Rob Milton. He is the best!

Jo
Review №75

My experience was great! Jodi was my salesperson and she made the entire process smooth, pleasant, and fast. She had everything ready before I even got there and with the right price and product I was looking for. Although she works at the Mazda store, she was able to sell me a new Vw atlas. My advice to anyone is to go see Jodi at the Mazda store at Gunther Fort Lauderdale for any Mazda, Vw, Kia. She’s great! Fast! And no nonsense! Trust me you won’t be disappointed.

Na
Review №76

This place was great. My car was totaled on Saturday and Albert and Alex were great with getting me a new car ASAP. Love my new Mazda!!

Pa
Review №77

I brought my car in for maintenance and to address a warning light problem. The car was diagnosed with a multitude of issues that were completed, but the original problem was not completed and now I am told that I have to bring it back and pay another diagnostic fee for something that should have been done initially. I feel the service here has deteriorated from when I first started going here.

Mr
Review №78

Awesome service provided knowledgeable staff and modern tech to keep you abreast from beginning to end

El
Review №79

Advisors are very polite. I took my Suv because the check engine was on. Well the check engine keeps coming on. 🙄

Ro
Review №80

Quick, simple.I do the services es there. Jose is the service advisor. Very good.

Ve
Review №81

Sabrina was fabulous. She managed to be friendly, professional, and a good listener.Gian made my day by offering to deliver my new vehicle.If you are considering purchasing or leasing a vehicle without going to a dealership, Gunther‘s Internet sales staff will take excellent care of you😎

RE
Review №82

Best customer service I ever had. Stan is very knowledgeable about the cars on the lot.

Si
Review №83

Always available to answer my concernsVery reliable

Fr
Review №84

Great customer service, I got my new Volkswagen Tiguan at this location

Ra
Review №85

Jose is a good service writer Very helpful Good service all around

na
Review №86

Gunther does not deserve any stars. 2 months after leasing a brand new Volkswagen Tiguan I started having car trouble. Since I’ve had my car, it has spent almost 2 months in service. Gunther has not tried to make it right by me so I had to go the legal route - to label my car a “lemon.” My car was to go in for an inspection which was to take 2 hours. Clifton Clarke, the service manager who was to be in charge of my appointment recommended a loaner, since he said the inspection might take 3-4 days. We’ll, my car spent 2 weeks in service! I called Clifton, left him messages with other staff, left voicemails and did not receive a call back until 4 days later. When he finally reached out he said my car will be ready by the end of the day. Except, I did not receive a call back once again. My car wasn’t ready til the following week! When I finally came to pick up my car Clifton did not come meet me to hand me any paperwork or communicate what was done. When I went to ask for my keys I was told he left them in my car. Even the employee at the front desk said that’s weird, they don’t normally do that. Gunther has been a terrible experience overall and Clifton certainly did not help. Stay away from Gunter Volkswagen!

Ma
Review №87

This has been one of the best experience i have had. Gianand the whole team were patient, knowledgeable, and genuine. I tried two cars before making the decision and Gian was the best at everything. If you are looking into buying or leasing look no further than VW Gunther Fll. Believe me, you will love it.

Ar
Review №88

Bought my first car in here and couldn’t have been a better experience, got an awesome car and got to deal with awesome people!

My
Review №89

The process was quick, easy and most of all stress free!

Le
Review №90

Best car buying experience ever!! Thanks so much Julian!! Your awesome!

Mi
Review №91

Very thorough with their checks. I appreciated the shuttle service in the case my car was going to take a while. The ideal place to take your Volkswagen.

Je
Review №92

I was hesitant at first stopping there,I felt that the cars were out of my price range. I had a great salesman and when I told him my price point, he stayed within range with no pressure. I walked out with a beautiful VW Jetta. They had all the paperwork I needed available, the car fax showed 1 owner no accidents. I have bumper to bumper coverage for 6 years. I know that I will be very happy for a long time with my purchase.I had to come back for a recall, there seemed to be some problem with the emission system. My service manager Jamie, kept me up to date with the progress. They finished up, washed my car and I was ready to go. All of my experiences have been very positive. I would not hesitate to recommend them to anyone looking to buy a new or used Volkswagen.

Lo
Review №93

Ask for Robert. He provides great customer service, is honest and very direct! 100% recommend the Fort Lauderdale location give my experience at other Gunther Locations

Di
Review №94

Very professional and pleasant staff. Ashley was great. Would definitely recommend servicing your cars with this dealer. I have been to other VW dealers and always waited long time for simple oil changes be staff were never pleasant. I will definitely be bringing in both of my VWs here from now on.

Wi
Review №95

Overall I’d say it was a good experience I had Juan Fernandez help me with all the paper work and getting up to date info on my car he definitely did a great job called me and kept me up to date gave me a date when it would be done definitely best collision center receptionist I’ve ever had forsure my car was ready in 2 weeks which to me wasn’t too bad I had my mustang gt in the shop for a hole month for ford the 2 big problem I had was there was a huge scratch on the back of my steering wheel thankfully it was on the back side I could still feel it clearly though not sure how that happens and also on my right fender not the one that was damaged bad a big scratch on the side not too noticeable but when cleaned it is was very upset about that but as for the repairs looks great and drives even better just wish they would have been more careful but if you do end up going take pictures of your car and definitely ask for Juan Fernandez really helps you get an idea of what’s going on with the car

Br
Review №96

These guys over at Gunther took over 2 hours to do an oil change for me, they have no sense of Urgency. I’m not a mechanic but I know it doesn’t take over two hours for an oil change, I had a 11:30am appointment and left at 1:50pm. Take your money somewhere else guys.

Is
Review №97

The worse customer service in world. i called 4 times and the four times they put me in hold for more than 10 minutes each time.never call them....Answer: first I call parts (2 times) with the same results...wait and waitThen I call sales or service and the girl do not let me finish when she transfer to parts and again...holdAfter all I did a final try on parts and nothing...Thats my experience

Er
Review №98

I have never been treated so well by a car dealership the people were awesome the finance people were great and all I can say all around I had an awesome experience if you want to get a car a good quality car I would go to Gunther Volkswagen and I would ask for the salesman Albert hes a great man

Na
Review №99

Nikko provided the most outstanding customer service in all areas.

El
Review №100

Service was great.. however Im given 3 starts because they always be over charging with the labor cost.. I recently went to goodyear to get a waterpump replace on my VW, but I was told that they couldnt do it, that I had to take to the dealer.. I ask the guy if he could give an estimate at least to have an idea what Im against.. estimate was almost $800... labor cost itself was a little over $400.. the dealer charged me almost $700 only in labor not including the car parts... I understand that going to a dealer is going to be expensive, but shoot.. twice the amount on labor... come on.. its funny how goodyear had the amount almost down to the T with the car parts cost.. the labor is what kills you..

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1660 S State Rd 7, Fort Lauderdale, FL 33317, United States
  • Site:https://gunthervw.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 954-797-1660
Categories
  • Auto repair shop
  • Volkswagen dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:10AM–7PM
  • Sunday:12–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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