I love shopping here. The lady is amazing. She makes you feel at home. No one is hovering over you to pressure you to buy. She will ask if you need help and let you know if you have questions please ask. Then she does her work.
This is my husbands and I second time using this place to furnish our house! The process is super EASY🙌 Nancy is very helpful and informative 👍 The best customer service!! Always!!! We will definitely be back...for something 😊thank you furniture outlet for helping us!!
When I first went in Suzy was nice, sweet, helpful and all that... She would look me in my eyes when she spoke to me and seemed very pleasant as I asked a few questions such as layaway, cancellation policy, exchange etc just in case I changed my mind...... Today, I asked to cancel my LAYAWAY and get my money back and Suzy became a different person! NO! NO MONEY BACK!!!! what??!... I remained very calm and simply asked her, why cant I have my money back? She said all Sales final.... But this is a layaway not a sale.... No! No money back!!.... Can I ask you another question Ms Suzy? Why cant you look me in my eyes?.... I did!.... No you didnt and its because you know youre wrong. You looked me in my eyes when you told me (after I asked SPECIFICALLY) I can get my money back if I changed my mind because I know myself... So she told me to contact corporate office and I asked what the info was and she gave me the info to their own location here in Morrow, GA
Shopped for my 6 year old a complete bedroom set. I was on a tight budget and Nancy was the absolute best. She was able to piece together a set that he can grow in to and it was very affordable. Great sturdy furniture. Delivery was fast and they set up the entire set. I will definitely shop with them again in the future.
I love this store they are friendly and helpful and kind
They lied to me and now refusing to honor their word!. I would not recommend to do business here.I was told that i can use my deposit as a credit if I change my mind just yesterday. Today Suzie says she didnt say that. ( its the only reason I decided to give a deposit)Suzie, actually, said there is nothing she can do and put the phone down. Nancy, then picks up the phone with a very rude tone and says that is all she has to say. I am shocked at the treatment I received here! Dont waste your time here- just go where you are respected.
Due to Covid, my furniture was delayed and never arrived on time. I asked them to cancel the order and Nancy said I would be refunded. Two weeks go by without any refund, so I disputed the charge. Then they request me to still come into the store with my receipt to be refunded. When I arrive, they say there is nothing they can do since the dispute was started. Lol. Never shopping here again.
Great customer service ask for nacy
Love this place! Great people that help you in your time of need and no hassle. The furniture is gteat quality! I will recommend this place to ALL my family and friends😀
Great furniture, friendly staff, delivery time excellent. People who deliver great people and very professional. They made sure everything was in place to my satisfaction.
Came in on a Saturday and got delivery same day even though I was across town at a good rate! Great customer service!
Good looking furniture, buy new mattress for kid estimated 150
Love this store great staff quality reasonable priced furniture and they deliver.Im furnishing my whole apt from them.
Customer service is good and they have good furniture i will always shop with yall
I give five stars,because the service are excellent like I mean the whole nine yard like the worker and the owner are so friendly and helpful that keeping me and my wife come looking some more furniture put in the house....
THE OWNER ONLY CARES ABOUT MONEY RATHER THEN HELPING PEOPLE! I was shopping for living room furniture but was approved for a decent amount. It felt as if I was being pressured into buying more then what I needed, which did not help my anxiety issues.
I Love this place great deals, Bargins Cant go Wrong Ill be purchasing my entire home furnishings here I purchase an Queen Mattress Here... Yall Go check them out you wont be disappointed great quality furniture at an affordable price!
This place and Ill absolutely surprise you..once you enter!! Dont see it in the store..check out the catelogs to place a special order!! Ask for KIM
Went in on a Saturday to purchase a living room set. They delivered the same day to a location way outside their area. The customer service was amazing. I will definitely shop there again.
This place is absolutely horrible. Bad customer service.
Highly recommended!! They have everything you can imagine and if it’s not in store it can be ordered! Great Customer Service and Greal Deals! We love the owner Susie
My mother purchased sofa here February 14, 2008 and its still in good condition. It is good quality furniture I will likely get me new furniture from here as well.
Clean and Safe. Friendly service. Reasonable prices.
Same day delivery... 90 days same as cash... wonderful specials... I furnished two bedrooms last year... going back next week to furnish another one... Thx Susan...
Friendly staff good prices
Great furniture items
Good quality furniture and attractive selections!
Customer service sucks
Great furniture at a great price great customer service.
Awesome
Came here for the first time looking for an end table they had a variety of furniture at good prices and some of them were gently used. I would definitely come back
Bad customer serviceNever come backFurniture here a lot more expensiveBad quality too
I’ve furniture there several times. Great quality
Pretty good furniture store. Decent prices
Bought some items. It was cool.
From day 1A meeting miss soon Ill always had a wonderful experience going to her store and meeting her family as well even when Im in the area and wanting to purchase nothing asked ill stop by and say hello the furniture that I purchased from her have been very good quality and I havent had any issues with anything
I just moved into my new and it was hard looking for furniture but i went in one day and felt like heaven and they helped out tremendously i would recommend them to anyone THE BEST CUSTOMER SERVICE
Good
Pretty pennies
Nice furnture but kinda high priced
Love this place,nice quality furniture!!
I love this store!! Awesome customer service too!!
Yes Nancy talks too you nice it’s her job but TRUTH be told the quality of the furniture is terrible and they know it
Ge.Its nice, Discount Furniture Outlet.at Forrest Park Ga.30297.Amen.
Easy!!! Great Customer Service! Went in 4:30 furniture delivered by 6:00pm
Cheap and old looking furniture. And the sales ppl have stinking attitudes.
Junky
Walked in and no one came to help. A white skinny lady came to us after calling for help. Super rude and very nasty !! Never coming back.
Great food always
Very much over priced.
Layaway... interest free financing...
Love the people and the place
Great service
Cheap, cheap and cheap
Mrs Susie is the sweeties
Insane
Love this place