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Certified Auto Repair
4210 Jonesboro Rd, Forest Park, GA 30297, United States
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Certified Auto Repair
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An
Review №1

I could not be happier with the service I received from Certified Auto Repair! I took my car in because my engine began to misfire and felt like it was going to give out every few miles I drove. My check engine light came on and I wanted to find a shop that I could trust to get the job done for an affordable price. I saw the great reviews online and brought my car in the next day. Upon arriving at the repair shop, I noticed that it was completely packed. I went on a Wednesday morning and there were already 12 cars ahead of me. When I explained the problem to the mechanic at the front desk, he immediately knew what was wrong and took down my information. He let me know it may take a while to look at the car because they were very, busy but I was in no rush, so I left the car with him and caught a ride home while the car was in the shop. I was extremely surprised when he called me 1 hour later to tell me what the issue was and asked me if I wanted them to work on it. Long story short, in no less than 3 hours my car had been fixed for an AMAZING price and I was driving my car back home the same day. I cannot thank them enough. They were extremely professional, diligent and made sure my car was up and running promptly. I highly recommend this shop for all of your car repair needs. You wont be disappointed.

la
Review №2

The best shop I have ever been to that will let you know what need to be done even if he can’t fix it for you

Mi
Review №3

The atmosphere was pleasant the mechanic worked very consistently on getting his customers saying and satisfied he told me what I needed to know gave me my options I really appreciate that I will be back to get the work completed

Da
Review №4

The best of the best, they’ve been around forever. Always heard and experienced nothing but good things here. Phong is truly helpful And honest.

Mi
Review №5

Ive been using this shop for 15 years. AMAZING!Mr. Phong and his team are exceptional mechanics. Few mechanics shops in Georgia offer the level of professionalism in their tradeNeed it done right and quickly? Call certified.

Mi
Review №6

Ive always had excellent service at this place of business. And they have very competitive pricing and they work fast.

Ke
Review №7

Very good mechanics at a reasonable price, they get you in and out as quickly as possible.

Da
Review №8

They are a great group of men who take pride in their work and serve our communities with the spirit of excellence. Proud to have them apart of our community. Great Service Thank You for All You Do

Do
Review №9

A good repair shop if you need anything repair please go here

ca
Review №10

Excellent service and very fair prices.

Jo
Review №11

Very Good Service Thanks Phong

Ro
Review №12

They open on time and they always charge a reasonable rate. They are reliable af. I love them.

Ke
Review №13

Awesome as usual. I take my vehicles no place else. Professional and great service!!!

ca
Review №14

Got me in and out same day. Service was good.

Sh
Review №15

Trustworthy honest and fast. I have used PHong for several years. The best mechanic needs I know.

Ri
Review №16

Great service at a great price!!!

Da
Review №17

My family has been coming here for years and are always extremely satisfied with their work.Thong the owner is always honest and has fair pricing.If your vehicle is there more than 2 days its because of the extensive work that needs to be done. Very rarely is he backed up...

ru
Review №18

Went to get emissions test. The man was very polite and didnt have to wait. Very pleased with the speed and service

K
Review №19

This location have always been good to me since I moved to GA. Great work and dont try to push any unnecessary repairs on you!

Jo
Review №20

If you need a reliable and fair mechanic to service your vehicle(s), look no further!! Phong and his staff do the best work and give you the best pricing for the service.

St
Review №21

Every time I come here I am always taken care of with no complaints. They are so nice and professional. My car is always finished so fast!!!

Ra
Review №22

Good people and do good work

SP
Review №23

I bought a 2007 VW Jetta from Mike on 5/28/20 that was advertised as “Reliable”. He informed me that emissions are valid and the title is clean. HOWEVER, within 24 hours of purchasing this vehicle I was driving on the highway and the steering wheel locked up on me. Scariest moment of my life & I am so thankful my infant daughter was not in the car with me. I immediately called to let him know this (as it did it twice) and all I requested was a PARTIAL refund. I was willing to let him keep some of the money I paid even though it had only been 24 HOURS and this “business man” refuses to understand or work with me. I am currently having to undergo legal matters and I didn’t even want to. Please DO NOT give this guy your hard earned money. His vehicles are NOT SAFE. I will post reviews every week because this is not okay and you don’t do people like this so I hope I help someone.

Ga
Review №24

They know how to fix a car!!! Reasonably priced, too..

Ma
Review №25

I’ve been going to them for years and have never had a bad experience. They are very trustworthy. They don’t try to rip you off or overcharge you. They are Excellent!

ma
Review №26

These guy are super honest I thought my stirring pump went out, but was just an old belt they replaced it and just changed me 75 buck!!!!!

Kr
Review №27

I had my AC compressor replaced a few months back and wanted to wait for the review to ensure the repairs held steady and it did!! They were great, honest, and affordable. It did take a bit longer than I anticipated but was an overall great experience. My AC is now ice cold.

ye
Review №28

Took 20 minute until i saw somebody

As
Review №29

Hard to get your car looked at, no real appointments. Hell tell you bring it early in the morning but then theres a 50/50 chance there are people already waiting. When he is able to look at your car he is honest and trustworthy.

Sa
Review №30

Replaced Motor and transmission

Br
Review №31

Great place! Friendly and very helpful

Ga
Review №32

The Service for your car is always great and on point. Phong is always up front and honest about pricing and completion of the vehicle.

Cl
Review №33

I appreciate the awesome service I received on my Monte Carlo last month! Mr. Phong and his establishment know their way around and under a vehicle! I will definitely return when I need auto repairs! Thank you!

Th
Review №34

This is a great shop, its 1st come 1st serve, so get there early or during a off time, they do get traffic. I was actually scheduled to go somewhere else, but came here and im happy I did, because this isnt a lackadaisical shop, these people are in there working hard on cars and I know because I mostly service my own car. I had them replace my struts, because Id rather not do such a hefty job myself, sledge hammer nd all. I took a peek while the guy was doing it. The mechanic was in there getting the job done! They got me out of there in more than reasonable time, as I waited. And, then at the end the prices were even better than I thought! Great prices and great quality! Im appreciative, I usually dont even leave reviews...

Dr
Review №35

Excellent place to take your car to, phyguen (pronounced as fun)...he owns the shop and hes a excellent mechanic w/ reasonable rates. (I just tell you to get there early)...hes usually very busy.

Te
Review №36

These are some of the most honest auto mechanics you will ever meet. I went in for a oil change, brake, and starter job. When I came to pick my car up it was running like new but I heard a knocking noise. The mechanic told me how to prevent it from happening and to ride and not spend the $150 until it was necessary which meant my heat and/or air didn’t work. I appreciated that because I surely didn’t want to pay on top of all that had been done. It’s been 2 years and I haven’t had to fix it yet. It’s a minor issue but I’m glad he didn’t try to hit me over he head!

Te
Review №37

This man did my alternator i just had to leave my car because he had so many other people in front of me but it was fine buut he does a great job i will continue to go to him only him if i need him.

Yv
Review №38

Great work, very busy shop. It took a little longer than what we’d thought. Overall, service was great .

My
Review №39

A friend I met in college turned me on to them in 2000. I have been using them since. No problems what so ever. The only knock is that because theyre so good, they are always crowded so you may wait a while for your car. But that how it goes when something is good and priced fair, everyone wants to use them.

Cj
Review №40

Decent work

Ch
Review №41

Been getting my vehicles repaired there for over 15 years

Ha
Review №42

Stopped by at lunch to get my emissions checked and was in and out in 10 minutes. Great service.

Ti
Review №43

I love this place the only shop that I let fix my truck.

JA
Review №44

The only place Im willing to have repair any of my vehicles; Phong is an amazing mechanic.

Mi
Review №45

Very honest, and very skilled mechanics. Theyve worked on several different foreign cars of mine over the years, and Ive had no complaints. Prices are incredibly reasonable. I used to go to dealerships for repair and maintenance, but not since using these guys!!

Me
Review №46

Professional, reliable & reasonable!!!

To
Review №47

Great service

Ma
Review №48

The best auto repair garage in Atlanta. Always very BUSY but well worth the wait. Phong is the absolute best

Ma
Review №49

A very reliable automotive shop the people are great and Ive been going there for 20 something years I always recommend my family and friends and people I meet to take your car to certified. 👍

De
Review №50

Do what is asked of them. They explain necessary and whats unnecessary at what time. And on time !! Awesome but only human.

Jo
Review №51

Best auto shop in the Atlanta metro area!!!

DE
Review №52

The shop is always busy, you must come early, best days for faster service is Wednesday and Thursday. The cost for repairs are great!

El
Review №53

Fast, reliable, friendly

Ki
Review №54

I went over there to get some transmission work done, but the guy was very unprofessional and a jerk. He was not interested in my business at all. I was willing to leave my truck for a couple of days, and I didnt even get that far. I DONT RECOMMEND and after I told my friend that recommended Certified Auto she wont be taking her vehicles back there either. I really hope that Karma visit this shop soon!

Su
Review №55

Excellent work. Fair pricing. Honest business practices. This is the only place to go.

Co
Review №56

My family been using them for years.

Cy
Review №57

A friends referred me to certified.I been taking my car to them since.Price are reasonable.They HONEST.Its hard to find honest mechanics

Sh
Review №58

Love them they handle every car I have owned needs. Phong is always nice and tells you straight like it is no sugarcoating and theyre HONEST. Highly recommend them.

Jo
Review №59

Owner is very informative and polite. I love hiw efficent they are and their service is A+.

yo
Review №60

I love the services I have received over the last ten years. This is a great place.

Cl
Review №61

Awesome 3 trips here for my car, all issues resolved even the broken and stripper nuts fixed, and issues i missed were pointed out. I will absolutely return if needed but my car is running great

Ne
Review №62

I love them... Every car Ive ever have had they kept that car in tip top shape. I would recommend them to any and everyone.

Jo
Review №63

Always great service been coming for the last four years!

So
Review №64

I trust that my car will be ready and done right the first time, They are my go to for all my car maintenance.

Ni
Review №65

When I showed up, the mechanics saw me but did not even acknowledge my presence. After ten minutes, I went to ask them who I needed to talk to for a quote. They informed me they were eating and just to wait.

Do
Review №66

Phong is great and very inexpensive

Rh
Review №67

My husband and I purchased a car from Chien Auto Sales on March 1,2017. Eddie was the salesperson who sold us the car. He told us that the car was in good condition and there was nothing wrong with the car. The check engine light came on immediately when I turn on the engine. I asked Eddie what the problem was and he said that he would check. He came back, said it was a bad sensor and that everything was ok.....One week after purchasing the car the light came back on and off again, so we took it to an another repair shop--just to get a second opinion. The mechanic told us that the radiator had been replaced along with a head gasket. He warned us that this particular model car had an issue with overheating and replacing these parts may or may not fix the problem. It was a few short weeks later when my son called, said the car was smoking and he was broken down on the highway. I had the car towed to Certified Auto Repair/Chien Auto Sales. My husband and I spoke with the mechanic, he told us he would look at the car and get back to us. One hour later Eddie calls us on the phone, to ask what was wrong with the car. He said he would check it out and get back with us. He called back told us that the head gasket was blown and the timing belt needed to be replaced, but he would contact the manager of the business for a second opinion--get back with us in the morning. Eddie never called back, my husband called him and he sent us a text stating that it was cheaper to replace the motor, than the gasket and timing belt. He pretending like he did not know anything about this problem before selling us the car. We ask to speak to the owner of the business, he told us that he was out of the office. I decided that there was no way I would trust them to do this major repair; you wont deceive me twice! BUYER BEWARE, if you are going to buy a car from this business, do your homework and dont give Eddie any money until you have the car look at! He is a smooth talker, with a answer for everything and very good at hiding problems by rigging these up, until he makes the sale!

Ke
Review №68

Always fair and honest never had a bad experience

An
Review №69

Went in for oil leak, they claim they fixed it, car still smoking under hood Pong said its because the oil is burning off, took car back he said I have 2 more leaks, to wait until his crew comes back from vacation in Vietnamese. This means Im waiting 3 more weeks to have car fixed. I asked could he refer me to someone else, he said no, they wouldnt do a good job, its okay to drive the car, abs bring it back on July 1st when all his staff would be back, well its July 1st and I call Pong, be said theyre busy, dont have room, or time to work on my car, so be hag me to wait 3wks and now they still cant work on my car, Im very disappointed and will not recommend, nor go back there again.Also, on the 1st time I dropped my car off, he said 2 days which turned into a week, and they worked on my car the day before I picked it up, sloppy, and rushed work even though the had my car a week.

OT
Review №70

I love this shop, the best techs ever and rates are very fair

De
Review №71

They do great work

le
Review №72

The very best shop for all your automotive needs...

Va
Review №73

Very knowledgeable and experienced mechanics I highly recommend them to anyone

Ow
Review №74

Great job.

Ja
Review №75

Fair prices and great mechanics..

Jo
Review №76

The service was Outstanding! I will take my car back there for all my repairs.

LI
Review №77

Good honest service with reasonable prices and a smile.

Ja
Review №78

Awesome service at fair prices...

Je
Review №79

Reasonable prices and they know what theyre doing

Ge
Review №80

I HAVE BEEN GONE THEIR FOR FIVE YEARS ARE LOGER

jo
Review №81

Great

Ho
Review №82

Its okay he tried to be honest

La
Review №83

Phong is the man!!! Ive known them for over 8 years never a problem and always fair and upfront!!!

Ng
Review №84

Best service at great price.

JO
Review №85

PRICE ARE FAIR AND JOB IS DONE RIGHT THE FIRST TIME, THAT IS WHY IM STILL A CUSTOMER FOR 20 PLUS YEARS...

da
Review №86

Great mechanics Great work Great prices

Pa
Review №87

I get GREAT service every time!!

Se
Review №88

Chen is a good mechanic

Ma
Review №89

Best mechanic shop in town.

Mo
Review №90

Phong is the best

Ti
Review №91

Excellent service, worth the long wait

Ra
Review №92

Honest,cheap and professional best shop ever

Be
Review №93

The best

OD
Review №94

Great service

Ja
Review №95

Great work good prices

Pr
Review №96

Charged me $35 dollars and had no idea what the problem was...But yet told me ( It may $300 to fix) ???

Ja
Review №97

Great fast reliable service

Fe
Review №98

Did a good job.

Ro
Review №99

Best mechanics in atlanta

Je
Review №100

The only place, that I will take My Car.

Information
22 Photos
100 Comments
4.5 Rating
  • Address:4210 Jonesboro Rd, Forest Park, GA 30297, United States
  • Phone:+1 404-361-6101
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–4AM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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