Nicole from the service advisor was Amazing. Super help full and very communicative. She made this whole process easy and because of her my wife will always be sure to come to future Nissan. Thank you.

They had to perform several tests to figure out why the check engine light was in. It was for low emissions. After checking out multiple issues, it was determined that the. Fuel tank was faulty and needed to be replaced. They replaced it and it has been working beautifully ever since.

Dropped the car off the evening before and service was completed before noon. Great communication with Addison and all areas of concern were addressed. First timer here and will definitely come back.

I am a fan of Nissan of Folsom and a majority of that praise is because of my service advisor, Chris Bishop. He has always taken care of my vehicle and has given nothing but outstanding customer service. They have always given me what I need and I never feel pressured. Their ability to communicate via text makes things so easy. I am able to view my MPI, approve or decline recommended repairs, and pay for the service before I even get to the dealership. Love Nissan, love Chris!

I appreciate that the service advisor ( Aaron Kuyper) I worked with treated me and my husband respectfully, compassionately and followed through with what had been communicated. I did not feel pressured to complete the service and Aaron explained the different costs associated with the work clearly.

Went to get my transmission serviced and ended up getting a new transmission.All 100% covered under my warranty...did not cost a penny.They offered me an Alantra rental while my Van was getting fixed, which by the way, only took one week.Everyone there was very friendly, and the shop is very well manned and organized.I was impressed with this service and will be bringing my business here from now on.Such smooth vehicles.Nissan knows how to make vehicles and keep customers.

Service Advisor Chris was amazing and always kept me updated on what was going on with my vehicle. The tech Andre worked on my vehicle and got it done in a timely fashion. Greatest experience

Aaron and Marcus in service were very helpful and worked with me the best they could on my transmission. I also called Nissan Consumer Affairs to see if there was anything additional they could do to help me. I opened up a case and it was worth the extra effort. Thank you for going the extra mile on my car. Great Service!

Chris, the service manager, was incredibly helpful and communicative along the way. I had to leave my car and he was able to provide a loaner car so I could work and go about my day. He and the team there are AMAZING!! I don’t feel like that are trying to trick me into unnecessary repairs. I’ve never owned a Nissan but I’m so glad that I purchased from here because these guys are top notch!😁😁😁

My experience with this Nissan dealership is that it is outstanding in terms of service, workmanship, communication, “extras” (like the Lyft service available to A location once the car is dropped off and from the location back to the car when it’s finished, and a free quick quack car wash voucher) and fair pricing. It is by far the best Nissan dealership I have encountered since I’ve owned a Nissan.Thank you Future Nissan Folsom for all that you do!

My Service Advisor was a true professional!He was caring and had an extreme attention to detail. He even emailed my bill which I was able to pay ahead of time. Picking up my vehicle was so fast, he explained what repairs were done and I was on my way. No cashier to see and spend more time out of my busy day, really appreciated that. Kudos to Aaron Kuper.

Chris as always treated us a valued customer. He’s very thorough and watches out for our best interest with maintenance and any recalls that have come up

We had a great experience having our car serviced.

My service advisor, Chris, is the best I have worked with. He keeps me updated and makes everything a breeze. I appreciate everything Chris, as well as the rest of the service team at Folsom Nissan, does to keep my car in perfect shape.Thank you Chris and Future Nissan Folsom!!

Chris at Folsom Nissan was a pleasure to deal with... he went over everything and just really helped me understand everything that was going on... he supplied me with pictures and text messages throughout the day. I just really enjoyed meeting him and working with him

Chris, Check me in he has excellent customer service. He kept me posted on what needed to be done with my vehicle. He checked on me periodically while I was waiting to see if theres anything that I need it. I strongly recommend this service department.

My service rep Aaron K was very helpful. He keep me abreast of the work being done on my car in timely matter. Enjoyed working with him. Place is conveniently located and everyone seem pleasant to work with.

I always get really good customer service with Nissan and they answer all of my questions! They make sure you are happy with your visit every time.

It’s so nice to know that every time I get my vehicle serviced I know it’s going to great. Thank you Nissan of Folsom.

As part of my oil change, they noticed A coolant leak from my head gaskets. They fixed my car is several days. They even finished earlier than what was promised. Aaron, my service person was great. He set me up with a rental car and explained the major repair process. So glad i brought my car to Future Nissan for an oil change where they discovered my head gasket leaks.

Aaron Kuper is an absolute pleasure to work with. Knowledgeable, professional and so friendly! He took such good care of my 2017 Rogue and provided a really positive customer experience for me despite a delayed timeline for repairs and a complicated schedule on my end. He really went above and beyond and I consider him a true value add to Future Nissan, Folsom.

I took my car in to get a safety recall reflash of my ECM. It was done within 24 hours of when I called to make an appointment. They gave me a quote for what I asked for, and did the work requested, and at the same time did what I requested, and were friendly, and fast and accommodating.

Very friendly, helpful and knowledgeable. Kept me up to date on what was needed and going on with my car

I’m so grateful to Nissan for helping me fixing the battery of my car (Nissan Rogue). I had not booked any appointment that day but they were very professional, helpful & friendly. Aaron was very polite and helpful, and my car was fixed on the same day, and everything was done under the warranty which I had not expected. Thank you so much again for your help that day, it was a very stressful day but Aaron made my day.

Nissan of Folsom always has great customer service! Friendly staff and easy to schedule appointments around your schedule. Thank you!

I’ve been doing business with Future Nissan for 9 years. Always treated fairly and got some great deals on new cars. The service advisors are very professional. My only problem I have and it’s always been is the fact it takes 2 hrs for an oil change. I realize they do an inspection of the vehicle and that takes time. 2 hrs is a bit much but overall they do a great job.

10/10 in my book. I was impressed with how professional the staff was and how they got everything taken care of in a timely manner. I have to shout out one person named Aaron Kuper. He was the one who was over seeing the repairs on my car and did an awesome job someone needs to promote this guy.

Chris is Awesome! He is professional, friendly, thorough, keeps me updated and is always going out of his way to help me resolve any questions or issues i may have with my car!

Chris is awesome as well as the mechanic insure of his name. They had my car for several days but returned in great condition thank you so much 🙏

I PERPICTURES A 2020 MERCEDES from Zach Laughlin not happy. With Zach.Dave klingensmith the used vehicle Manager was excellent Dave went over and above to please me he did not have to do that I appreciate that Dave Is good man any dealership would be greatly enhanced to have Dave on there team Thank you Dave love the car but hate the navigation Norman DeSilva

The Future Nissan of Folsom service department went above and beyond in diagnosing a problem with my vehicle. The staff members are friendly, professional and ensure that the customer is confident with the work performed.

The technician was pleasant and quick to get my service started. He estimated 2 hours and it was done in 1-1/2.

Great service and work as always!! When I arrived, Aaron addressed my concerns quickly and my car was taken into the shop before my ride arrived.Within a couple of hours, Aaron contacted me to explain the services that needed to be done. When I picked up my car later, I mentioned that I needed another item and he graciously walked me to Parts. Thank you so much!

Future Nissan parts and service department ROCKS! Theyre knowledgeable and fast. Great service.

Factory Recall service. Fast, friendly, met our needs quickly. Thanks

I dont really post reviews, but this ones worth the time. I called here to get some help with some recalls. Aaron was the person that helped me, he was kind and patient with my questions. I have never been to a dealership and I was afraid that I would be charged an arm and a leg. Had no idea that recalls dont cost. Aaron explained exactly what they planned to do and made an appointment for me to come in. It was easy and no hassle. Dropped off my truck, went through what the plan was, got a call when it was done! Thank you!!

This is my first time at Future Nissan Folsom. We just moved into the area. Service was excellent. Addison is efficient and professional. I needed a repair on my coolant system that was covered under my extended warranty. I love these guys.

Addison Hussey,the representative at Nissan was so helpful. My alert lights appeared while I was driving indicating a red flag of a very low tirepressure which was dropping quickly. I was able to contact him,statingmy situation. I was able to have the tire replaced because of the situation.Lyft was provided to me so the rest of my other commitments could take place. Thank you for such great service.

I was helped by Nicole in the service department and she went above and beyond all expectations. I brought the car in for a oil change and diagnostic on the transmission. She let me know the transmission was bad and put me in a rental until it was replaced. Her customer service was excellent.

Customer service was great, but as usual in a dealerships they try to rip you off, at 19k miles they try to sell me break fluid requiered replacement and a few other services when the user manual says 30k. Did not match Roosevelt future coupon arguing the lack of express service then a saw a express service banner on their window. And playing $140 for oil change and tire rotation seems excessive, I usually own new cars and never paid that much. Just the feeling that they are not honest is not good.

Great customer service. All issues attended too. Professional and talented.

Customer service was great and our service provider did everything she could to make sure our vehicle was fixed in a timely and financially affordable manor.

Aaron from service department was very helpful and nice, discussed the details of pricing for repairs and helped me get the car fixed on time…

Great service. And Aaron Kuper is the best. He will be my go to. Something was missing from my truck, and I told him, and told him if I have to, I will buy another one, but it was in my truck the last time I had it in. He went above and beyond, and getting the part no charge. THANK YOU KUPER. Awesome Team.

The person that originally helped me buy the car was the one that recommended me coming in what are concerned I had. When I came in everybody there was very attentive to my needs and the concerns that I had about the car. I appreciated that they took the time to listen and take care of what I needed. I definitely am very thankful and blessed that I not only bought my car here but was also able to get the cars attention here as well. Thank you to Jarode, Steven, Cameron and all others who help me in this project from beginning to the very end. This is why Im a loyalty customer.

Had quest looked since brake light was on and found out that rear discs needed replacing. I appreciate the honesty of service dept. They indicated that the front axle boot was leaking grease and informed me of cost. I like that they will show you pictures of the damaged and worn parts. Sure the cost is most likely going to be higher at the dealer but I feel it’s a small price to pay for peace of mind. Thanks Folsom Nissan.

They replaced my transmission without too much fuss covered by warranty.

Always professional. Took the amount of time they said it would. Did not pressure me.

Always great service!! Nicole in service was wonderful!

Great service. They accommodate my schedule. Always very professional.

My first time at Nissan Folsom, loved the staff and the customer service was excellent! I had to leave my car and I was provided with a rental which I needed to run errands and get to work. I appreciate Nissan Folsom for going above and beyond to provide excellent service.

Provided Lyft there and back to my house and to Nissan.

Great skilled, knowledgable and friendly service!

Chris s Bishop always has a smile on his face and provides the best quality customer service care to me and my vehicle... That is why I keep bringing it back!

The service was fast, the staff were attentive, and they didnt try to push any extra services on me. Well done!

Awesome service. Fast and reliable. My car runs like new again and more fuel efficient. Thank you Aaron !!

Went for recall notification. Great work, etc BUT, they don’t have coffee in the waiting room! Who does that? I had to walk down to the Jeep dealer for coffee!

They did a great job on my service and gave me a free rental car for the day!

I leased my Nissan Sentraa year ago and I still have good feelings to drive it. The official dealer service is on high level. I had 20k miles.My experience to have a car from dealer was aproved.

We took our NIssan NV200 reefer unit to them as it was stalling out and it was brand new sub 5k miles. They diagnosed what the problems could be and referred us along with Emerald transportation solutions to where we could get it fixed. They didnt charge us for their time on the problem. We are a non profit which provides meals to the elderly within the Sacramento community, so that was greatly appreciated.

I would like to say that Aaron Kuper has great customer service and very professional,

Great experience. Great customer service by Aaron.

Chris was awesome! The whole experience was on time and hassle free! Great job Future Nissan!

Performed routine service work on time .

They were super nice and tell you whats wrong with your car.

The guys get me in and out very quick, they address all of my concerns and are great people

Warranty work, well done

Quick easy and service member very helpful and friendly

Excellent service. Very informative and helpful.

I love the service department at Future Nissan of Folsom. Chris Bishop is one of the best service advisers!

Quick and competent! Jimmy Martinez was a pleasure to work in

Took care in for scheduled maintenance and it was taken care of very fast! Great people at Future Nissan!

Outstanding customer service from Aaron the service representative. The work was completed in a timely manner.

Great service, very polite and friendly... would definitely recommend!

I am from S California and needed help with a tire gravel guard? And went there and made an appointment for the next day. Was in and out within an hour as promised.

Christopher Bishop was great! My service and treatment really made me fell like a valued client!

Down to earth people. The salespeople and finance person was very nice.

Great TEAM, and great service! Thank you

My CSR was polite, on time and kept me informed as I waited in the lobby. Clean location.

Customer services friendly, car salesman tried to get me on the way in the door to service. Set it be done in 3 hours, took 3 hours and 45 minutes. Said they let me know when it was ready, I had to come in to find out that it was ready.

Staff very helpful delivered repairs when promised. Repairs were successful

The lady that helped me was rude. I asked her to have them check the air filter and when I looked at my paperwork, it said I requested it to be changed. Not what I asked for. She was already acting like I was bothering her just by being there so I didn’t bother to mention it.

Great experience. Jeff was my service manager and he explained everything and gave me a time frame for the service. The work was done in the time frame.

Aaron was super helpful, efficient, and friendly!

Great customer service and knowledgable staff.

Jimmy was great!! Professional and super nice thank you again !!

Very friendly, quick and informative

Very pleased with service.

Chris was able to resolve the problem with fast and accurate information. Nissan repair and parts departments were spot on and had my service completed well before I expected.

Horrible. They didnt want to complete my job because it was too much work for a Saturday. So now I have pay all over again.

I was told that I would receive a call back following weekday for one of the pending work to be done for my car . It has been more than 2 weeks and still no call.

Their people were fine. Their price structure was ridiculous.

My 10k service check of my Leaf. Everything was ok. Time was 1 hour and 15 minutes. Earlier than promised.

The service department at Future Nissan ofFolsom is terrific.

Excellent & cordial

Awesome service!

The shifter was stuck in Park

Called late afternoon for a issue I was Having with my car. Chris got me in early the next day. They were on time as soon I got there and had my car ready to go within a couple hours. Every time I call they are professional and always go above and beyond!

Great service!

We didnt use the Folsom Service Center, but we DID purchase a new car from the dealership, and we had a great experience!